Urwah Admin

Palo Alto Networks

<div><div>Santa Clara, California, United States Product Engineering Ref ID: JR-019097</div><div> 
</div><div>Our Mission
At Palo Alto Networks&reg;, we&rsquo;re united by a shared mission&mdash;to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you&rsquo;re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you&rsquo;re in the right place.
Who We Are
In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!
We believe collaboration thrives in person. That&rsquo;s why most of our teams work from the office full time, with flexibility when it&rsquo;s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.
Job Summary
Your Career
Palo Alto Networks' ADEM (Autonomous Digital Experience Management) group is seeking an accomplished Principal Engineer with expertise in developing client-side software for Windows. You will be part of a world-class engineering team working on innovative solutions in the ADEM domain, focusing on building robust, efficient, and scalable agents for monitoring and enhancing digital experiences. You will collaborate with a multi-functional team of engineers to design and develop software systems that address complex challenges in the ADEM space, driving performance and reliability across diverse environments.
Your Impact<ul><li>
Responsible for the complete software development process including requirement analysis, design, development, deployment, and support</li><li>
Collaborate with other cross functional teams in order to create tight integrations of product features and infrastructure</li><li>
Write clean, testable, readable, scalable and maintainable code that scales and performs well for thousands of customers</li><li>
Participate actively and be a factor to design and development discussions</li><li>
Identify areas for improvement within the team and actively push for positive change through new initiatives or optimizations</li></ul>
Qualifications
Your Experience<ul><li>
8+ years of solid experience in programming, design, and development, with a focus on client-side software for Windows.</li><li>
Strong expertise in Windows system-level programming, including Win32 APIs, Windows Services, IPC, registry, file systems, and process/thread management.</li><li>
Expert-level programming skills in C++, C#, or .NET with experience building native Windows desktop applications and endpoint agents.</li><li>
Hands-on experience with Windows internals and platform technologies such as WMI, ETW, COM, WFP, and background service architecture.</li><li>
Experience building multithreaded, high-performance, and resource-efficient applications with strong focus on reliability and scalability.</li><li>
Strong understanding of networking fundamentals including TCP/IP, HTTP/HTTPS, socket programming, TLS/SSL, and VPN technologies.</li><li>
Strong debugging and troubleshooting skills using tools such as WinDbg, ProcMon, ETW tracing, crash dump analysis, and performance profiling tools.</li><li>
Experience with enterprise deployment, CI/CD pipelines, automated testing, code signing, and secure software development practices for Windows applications.</li><li>
Experience building cross-platform endpoint or desktop applications spanning Windows and macOS environments is a strong plus.</li><li>
BS/MS in Computer Science, Computer Engineering, or equivalent military experience required</li></ul>
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
$147,000.00 - $237,500.00/yr
Our Commitment
We&rsquo;re trailblazers that dream big, take risks, and challenge cybersecurity&rsquo;s status quo. It&rsquo;s simple: we can&rsquo;t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.</div></div>

Principal Software Engineer ADEM (ADEM - Autonomous Digital Experience Management) - Windows

<div><div>Santa Clara, California, United States Product Engineering Ref ID: JR-019101</div><div> 
</div><div>Our Mission
At Palo Alto Networks&reg;, we&rsquo;re united by a shared mission&mdash;to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you&rsquo;re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you&rsquo;re in the right place.
Who We Are
In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!
We believe collaboration thrives in person. That&rsquo;s why most of our teams work from the office full time, with flexibility when it&rsquo;s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.
Job Summary
Your Career
Our ATP Cloud team is at the forefront of integrating AI into cybersecurity infrastructure &mdash; building intelligent systems that fundamentally change how we detect, respond to, and resolve incidents at scale. As a Principal Software Engineer, you will own the technical vision for our AI-powered platform, shaping how agentic workflows and LLM-driven automation are built into the backbone of our cloud services on GCP. This is a high-impact role where your decisions will directly influence product direction and team growth.
Your Impact<ul><li>
Own the architecture and technical roadmap for AI agentic workflows that automate complex operational and engineering challenges</li><li>
Design and scale backend systems on GCP that seamlessly integrate AI capabilities into production services</li><li>
Drive the adoption of GCP-native AI tools (Vertex AI Agent Builder, Google ADK) and define how our team builds and ships AI agents</li><li>
Partner with product managers, cybersecurity researchers, and AI application teams to translate business problems into AI-driven solutions</li><li>
Set the engineering bar for the team &mdash; establish best practices for building, testing, and operating AI-augmented services in production</li><li>
Influence technical direction across the organization and mentor engineers to grow their cloud and AI expertise</li></ul>
Qualifications
Your Experience<ul><li>
BS/MS in Computer Science, Computer Engineering, or equivalent military experience required</li><li>
8+ years of experience working on large cloud infrastructure platforms</li><li>
Strong proficiency in Python and/or GoLang</li><li>
Hands-on experience building AI agents or agentic workflows (e.g., using Google ADK, Vertex AI Agent Builder, or custom agent frameworks)</li><li>
Experience with MCP (Model Context Protocol) or similar agent-tool integration patterns</li><li>
Practical experience working with LLMs, prompt engineering, and integrating AI models into backend services</li><li>
Experience building semantic layers, KV caching, or similar techniques to optimize LLM performance and reduce inference cost</li><li>
Solid skills in multi-threaded and multi-process programming and experience in distributed systems</li><li>
Strong microservice development experience</li><li>
Rich GCP experience and its suite of managed services (Vertex AI, Pub/Sub, GKE, Cloud Run, Secret Manager)</li><li>
Solid knowledge and skills in Linux, Kubernetes, and Docker</li><li>
Solid knowledge of web servers/proxies such as NGINX, Envoy</li><li>
Comprehensive experience with SQL and NoSQL technologies such as MySQL, Redis, BigQuery</li><li>
Hands-on experience with messaging/queuing systems such as Pub/Sub or Kafka</li><li>
Solid understanding of system design, scalability, optimization, and performance metrics</li><li>
Exceptional problem-solving skills and the ability to work in a fast-paced environment</li><li>
Teamwork, problem-solving, and a can-do attitude</li></ul>
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
$147,000.00 - $237,500.00/yr
Our Commitment
We&rsquo;re trailblazers that dream big, take risks, and challenge cybersecurity&rsquo;s status quo. It&rsquo;s simple: we can&rsquo;t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.</div></div>

Principal Software Engineer (Cloud Platform and AI Engineering)

<div><div>Santa Clara, California, United States Product Engineering Ref ID: JR-018976</div><div> 
</div><div>Our Mission
At Palo Alto Networks&reg;, we&rsquo;re united by a shared mission&mdash;to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you&rsquo;re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you&rsquo;re in the right place.
Who We Are
In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!
We believe collaboration thrives in person. That&rsquo;s why most of our teams work from the office full time, with flexibility when it&rsquo;s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.
Job Summary
Prisma Access&trade; (formally GlobalProtect Cloud Service) provides protection straight from the cloud to make access to the cloud secure. It combines the connectivity and security you need - and delivers it everywhere you need it. Using cutting-edge public and private cloud technologies extending the next-generation security protection to all cloud services, customers on-premise remote networks and mobile users.
We are seeking an experienced Big Data Software Engineer to design, develop and deliver next-generation technologies within our Prisma Access team. We want passionate engineers who love to code and build great products. Engineers who bring new ideas in all facets of software development. Collaboration and teamwork are at the foundation of our culture and we need engineers who can communicate and work well with others towards achieving a common goal.
This role is located at our Santa Clara, CA headquarters.
Key Responsibilities<ul><li>
Design, develop and implement highly scalable software features on our next-generation security platform as part of our Prisma Access</li><li>
Work with different development and quality assurances groups to achieve the best quality</li><li>
Suggest and implement improvements to the development process</li><li>
Work with DevOps and the Technical Support teams to troubleshoot customer issues</li></ul>
Qualifications
Required Qualifications<ul><li>
7+ years of development experience</li><li>
Experience in developing services in the cloud/Kubernetes</li><li>
Experience with building data pipelines and analytics pipelines using like dataflow, pubsub, GKE</li><li>
Strong understanding of message queuing, stream processing, and highly scalable &lsquo;big data&rsquo; data stores</li><li>
Experience with RESTful interfaces and Build Management tools (Gradle, maven)</li><li>
Experience in continuous integration and design</li><li>
Experience with Test-Driven Development</li><li>
Experience with distributed computing and object-oriented design and analysis</li><li>
Strong understanding of microservices-based deployments with the ability to design services</li><li>
Showcase your ability of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, peer review, and operations</li><li>
Familiarity with Agile (e.g., Scrum Process)</li><li>
Familiarity in Big Data technologies like Hive, Kafka, Hadoop, SQL, developing APIs</li><li>
Familiarity working with GCP or other Cloud platforms such as AWS and Azure</li><li>
High energy and the ability to work in a fast-paced environment with a can-do attitude</li><li>
Enjoys working with many different teams with strong collaboration and communications skills</li><li>
Fast learner and eager to absorb new emerging technologies</li><li>
M.S./B.S. degree in Computer Science or Electrical Engineering or equivalent or equivalent military experience required</li></ul>
#LI-TD12
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
$147,000.00 - $237,500.00/yr
Our Commitment
We&rsquo;re trailblazers that dream big, take risks, and challenge cybersecurity&rsquo;s status quo. It&rsquo;s simple: we can&rsquo;t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship?: Yes</div></div>

Principal Software Engineer (Big Data/AI)

<div>
 
 Our Mission
 
 
 
 At Palo Alto Networks&reg;, we&rsquo;re united by a shared mission&mdash;to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you&rsquo;re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you&rsquo;re in the right place.
 
 
 
 Who We Are
 
 
 
 In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!
 
 
 This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.
 
 
 
 Job Summary
 
 
 
 Commercial sales manager for Qatar region
 
 
 
 Qualifications
 
 
 
 
 Our Commitment
 
 
 
 We&rsquo;re trailblazers that dream big, take risks, and challenge cybersecurity&rsquo;s status quo. It&rsquo;s simple: we can&rsquo;t accomplish our mission without diverse teams innovating, together.
 
 
 We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
 
 
 Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
 
 
 All your information will be kept confidential according to EEO guidelines.
 
 
 Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
</div>

Regional Sales Manager

<div><div>New York, New York, United States Sales Ref ID: JR-018733</div><div> 
</div><div>Our Mission
At Palo Alto Networks&reg;, we&rsquo;re united by a shared mission&mdash;to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you&rsquo;re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you&rsquo;re in the right place.
Who We Are
In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!
This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.
Job Summary
As a Senior Solutions Engineer at Idira [CyberArk], you will be at the forefront of demonstrating the value of our identity security solutions to both prospective and existing Enterprise customers. In this role, you will showcase how Idira [CyberArk] secures critical assets across hybrid cloud environments, distributed workforces, and emerging AI-driv
en workloads through product demos, presentations, and Proof of Concepts (POCs).
You will leverage your technical expertise and sales acumen to guide clients through the technology evaluation phase. Working closely with the sales team, you will act as the primary technical resource, serving as the key technical advisor and advocate for Idira&rsquo;s solutions, ensuring that clients understand the business, technical, and compliance benefits.
Expectations include expertise in industry-specific security needs across Healthcare, Finance, Retail, Energy, Insurance, Pharmaceuticals, and Manufacturing. You&rsquo;ll leverage this knowledge to address unique security challenges&mdash;including the rapid adoption and securing of AI technologies&mdash;designing optimal solutions that align with customers&rsquo; infrastructure and datacenter environments.
Success in this role depends on clearly communicating complex technical concepts to both business and technical stakeholders. We are seeking a solution-driven professional passionate about solving modern security challenges across global industries.
Key Responsibilities<ul><li>
Subject Matter Expertise: Act as a subject matter expert on Idira&rsquo;s Identity Security solutions, delivering technical guidance and business-value demonstrations to Enterprise customers and partners.</li><li>
AI &amp; Machine Identity Governance: Advise customers on securing non-human identities, including AI models, automated LLM agents, and developer pipelines, ensuring strict access control and least-privilege principles.</li><li>
Pipeline Growth: Proactively seek out new sales opportunities by developing new and existing technical relationships within prospective accounts, partners, and current active customers.</li><li>
Proof of Concepts: Lead Proof of Concept (POC) evaluations to showcase Idira&rsquo;s security solutions to Enterprise customers and prospects.</li><li>
RFP/RFI Support: Support RFP/RFI responses, ensuring Idira&rsquo;s solutions meet enterprise requirements.</li><li>
Client Retention: Foster long-term relationships with technical teams and executives to ensure customer success with Idira solutions.</li><li>
Partner Enablement: Support and enable Idira&rsquo;s partner network, ensuring they can effectively communicate the value of the Idira Identity Security Platform to their Enterprise clients.</li><li>
Thought Leadership: Represent Idira as a thought leader by engaging in public speaking, webinars, or industry forums to educate and influence customers and partners on modern security vectors (e.g., Identity Security for AI).</li><li>
Customer Advocacy: Serve as the customer advocate, relaying key requirements to internal teams and conveying customer requirements to Product Management teams.</li><li>
Team Collaboration: Actively engage and contribute to the internal teams, serving as a resource and mentor to others when appropriate.</li></ul>
Qualifications
<ul><li>Education: MIS, Computer Science degree, or equivalent experience.</li><li>
Experience: 5+ years in pre-sales, ideally in identity, PAM/IAM, or cybersecurity pre-sales.</li><li>
Technical Expertise:<ul><li>
Hands-on administration of AWS, Azure, or GCP (IaaS/PaaS).</li><li>
Strong background in Windows Server, Active Directory, LDAP, and federation services.</li><li>
Deep understanding of authentication, authorization, federation, SSO, MFA, RBAC, and JIT/ZSP models.</li><li>
Familiarity with securing AI/ML pipelines, Large Language Model (LLM) ecosystem integrations, and autonomous AI agents.</li><li>
Awareness of AI-specific security frameworks and risks (e.g., OWASP Top 10 for LLMs, prompt injection data risks, shadow AI mitigation).</li><li>
Familiarity with Terraform, CloudFormation, or ARM templates.</li><li>
Exposure to endpoint management and least privilege tools.</li><li>
Proficiency in UNIX/Linux, database security, network security, scripting, and DevOps practices.</li></ul></li><li>
Integration Skills: Proven ability to integrate third-party solutions seamlessly within complex enterprise environments.</li><li>
Automation: Experience scripting for automation of repetitive tasks, API utilization, or demo workflows.</li><li>
CyberArk: Prior experience with CyberArk solutions.</li><li>
Certifications (one or more): CISSP, CCSP, CEH, AWS Security, Google Cloud Security, Azure Security, or relevant AI security certifications.</li><li>
Soft Skills:<ul><li>
Strong presentation skills; ability to deliver high-quality demos to technical and executive audiences.</li><li>
Excellent communication and interpersonal skills; adept at building relationships across multiple levels.</li><li>
Leadership and consensus-building capabilities.</li></ul></li><li>
Travel: Ability to travel up to 50% for client meetings and industry events.</li></ul>
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
$198,000.00 - $273,000.00/yr
Our Commitment
We&rsquo;re trailblazers that dream big, take risks, and challenge cybersecurity&rsquo;s status quo. It&rsquo;s simple: we can&rsquo;t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.</div></div>

Solutions Engineer - Enterprise Accounts, East

<div><div>Santa Clara, California, United States IT Ref ID: JR-016046</div><div> 
</div><div>Our Mission
At Palo Alto Networks&reg;, we&rsquo;re united by a shared mission&mdash;to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you&rsquo;re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you&rsquo;re in the right place.
Who We Are
In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!
We believe collaboration thrives in person. That&rsquo;s why most of our teams work from the office full time, with flexibility when it&rsquo;s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.
Job Summary
The Team
Information Technology
Job Summary
We are seeking a skilled Service Desk / Field Engineer to join our IT Service Desk team. In this role, you&rsquo;ll provide high-quality, hands-on support for end-user technologies, local office infrastructure, and collaboration tools. You will partner closely with teammates across multiple global regions while primarily supporting users and systems at your local site. You&rsquo;ll play an active role in enhancing support processes, implementing automation, and ensuring every employee&rsquo;s technology experience is seamless and secure.
Key Responsibilities<ul><li>
Deliver responsive, customer-focused IT assistance for software, hardware, and collaboration system issues, including Google Workspace, Zoom, and Slack.</li><li>
Troubleshoot complex or recurring problems, identify systemic issues, and recommend improvements to reduce downtime and ticket volume.</li><li>
Maintain and support core services, including Google Workspace, endpoint management (macOS, Windows), networking, VPN, and access management tools (Okta, CyberArk).</li><li>
Create and update documentation, runbooks, and knowledge base articles to ensure consistency across the global service desk team.</li><li>
Develop or modify automation scripts (PowerShell, Python, or similar) to streamline routine tasks and improve operational efficiency.</li><li>
Provide on-site support for end-user devices, conference room A/V setups, office network connectivity, and workstation provisioning.</li><li>
Communicate effectively and empathetically with users, ensuring timely resolutions and a positive support experience.</li><li>
Experiment responsibly with AI technologies to assist with troubleshooting, data collection, and proactive issue detection.</li></ul>
Qualifications
Required Qualifications<ul><li>
BA/BS in Information Technology or equivalent, with 2+ years of hands-on experience in a Service Desk or Field Support role.</li><li>
Strong proficiency in Google Workspace administration, endpoint management, Zoom, and identity/access management tools.</li><li>
Experience supporting macOS and Windows devices, SaaS applications, VPN, and enterprise collaboration platforms.</li><li>
Proven commitment to exceptional user support, balancing empathy, technical accuracy, and efficiency.</li><li>
Must be local to the Bay Area.</li></ul>
Preferred Qualifications<ul><li>
Working knowledge of scripting (PowerShell, Python, or similar) or using automation tools to streamline IT operations.</li><li>
Comfortable working within a global support model, partnering across time zones and regions to provide consistent service delivery.</li><li>
Naturally curious and proactive in adopting new support technologies and improving daily IT operations.</li></ul>
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
$80,000.00 - $130,000.00/yr
Our Commitment
We&rsquo;re trailblazers that dream big, take risks, and challenge cybersecurity&rsquo;s status quo. It&rsquo;s simple: we can&rsquo;t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.</div></div>

IT Field Engineer

<div><div><div>Get the latest details.
</div><div><div>Our Mission
At Palo Alto Networks&reg;, we&rsquo;re united by a shared mission&mdash;to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you&rsquo;re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you&rsquo;re in the right place.
Who We Are
In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!
We believe collaboration thrives in person. That&rsquo;s why most of our teams work from the office full time, with flexibility when it&rsquo;s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.
Job Summary
Your Career
The Commercial Sales Manager partners with our customers to secure their entire digital experience. You&rsquo;re motivated by the desire to solve critical challenges facing our customer&rsquo;s secure environment, so you&rsquo;re prepared to connect them with a solution for every stage of threat prevention. This role is a significant driver of company revenue and growth. As an experienced and dynamic sales professional, you&rsquo;re responsible for leading and driving sales engagements.
Palo Alto Networks is leading the charge in platformization, offering best-in-breed solutions that enable customers to build a truly zero-trust security architecture and navigate critical transformations. To ensure our sales team is equipped to guide customers, we've developed FLIGHT, an immersive onboarding program. Flight blends virtual and in-person learning at our headquarters, where new sales hires will participate in dynamic cohorts, fully dedicated to their training without customer distractions. This focused approach ensures they emerge as well-prepared sales professionals, ready to help customers leverage our comprehensive portfolio.
Your Impact<ul><li>
As a Commercial Sales Manager, you will be responsible for selling Palo Alto Networks Products and Solutions through Channel Partners and interacting directly with customers in your region</li><li>
Your consultative selling experience will identify business challenges and create solutions for prospects and our customers</li><li>
Understand the competitive landscape and customer needs so you can effectively position the portfolio of Palo Alto Networks solutions</li><li>
Create clear goals and complete accurate forecasting through developing a detailed territory plan</li><li>
Leverage prospect stories to create a compelling value proposition with insights into value for that specific account</li><li>
Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services</li><li>
Travel as necessary within your territory, and to company-wide meetings</li></ul>
Qualifications
Your Experience<ul><li><h2 class="jobSectionHeader">
Experience and knowledge of SaaS-based architectures, ideally in a networking and/or security industry</h2></li><li><h2 class="jobSectionHeader">
Demonstrated experience selling complex solutions, value selling, and/or consultative sales techniques</h2></li><li><h2 class="jobSectionHeader">
Technical aptitude for understanding how technology products and solutions solve business problems</h2></li><li><h2 class="jobSectionHeader">
Identifies problems, reviews data, determines the root causes, and provides scalable solutions</h2></li><li><h2 class="jobSectionHeader">
Cultivate relationships with our channel partners to bring channel-centric go-to-market approach for our customers</h2></li><li><h2 class="jobSectionHeader">
Demonstrates in depth knowledge of the full sales cycle and the ability to follow a structured sales process</h2></li><li><h2 class="jobSectionHeader">
Ability to take a holistic approach to problem solving by understanding the bigger picture, and considering complex interrelationships and outcomes</h2></li><li><h2 class="jobSectionHeader">
Excellent time management skills, and work with high levels of autonomy and self-direction</h2></li><li><h2 class="jobSectionHeader">
English and Arabic language proficiency &ndash; strong communication and presentation skills, written and spoken</h2></li></ul>
Our Commitment
We&rsquo;re trailblazers that dream big, take risks, and challenge cybersecurity&rsquo;s status quo. It&rsquo;s simple: we can&rsquo;t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.</div></div></div></div>

Commercial Sales Manager

Join Palo Alto Networks and explore 18   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.