Urwah Admin

Palo Alto Networks

<div>Company Description 
Our Mission
At Palo Alto Networks&reg; everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life. 
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we&rsquo;re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Who We Are
We believe collaboration thrives in person. That&rsquo;s why most of our teams work from the office full time, with flexibility when it&rsquo;s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. 
Job Description 
Your Career
As a UX Designer, you will play a pivotal role in crafting intuitive, powerful, cohesive, and simple product experiences for Strata Cloud Manager. You would join a team of like-minded people pushing the boundaries of enterprise applications that tackle real problems in the cybersecurity space with AI. You will use your enthusiasm to drive the design processes, craft delightful and cohesive experiences, and work with team leaders to push the creative boundaries of the platform, enabling our customers to securely operate in a digital-first world.
Your Impact<ul><li>
Lead end-to-end product design for complex cybersecurity workflows platform integrations.</li><li>
Drive UX strategy in partnership with Product, Engineering, and PM leadership, ensuring design decisions align with business goals, customer needs, and platform standards.</li><li>
Translate deep user insights into highly functional interaction models, wireframes, prototypes, and polished UI designs.</li><li>
Champion consistency across the NetSec product ecosystem by contributing to and advancing our design system.</li><li>
Mentor and elevate other designers, providing thought leadership, critique, and guidance on craft, process, and strategic design thinking.</li><li>
Facilitate workshops with cross-functional teams to define user journeys, evaluate concepts, and clarify ambiguous problem spaces.</li><li>
Drive measurable outcomes through usability testing, experimentation, and user research &mdash; using data to influence product direction.</li><li>
Advocate for the customer, ensuring every design decision prioritizes clarity, security, and ease-of-use in a complex technical domain.</li></ul> 
Qualifications 
Your Experience<ul><li>
Understand user-centered design methodologies, have strong empathy for the users, and are committed to be their fierce advocate</li><li>
Have an extraordinary aesthetic sense for beautiful designs and pay attention to all the details</li><li>
Maintain constant curiosity on business aspects of the products, and utilize the knowledge to distill complex needs into elegant designs</li><li>
Strong time-management skills; must be able to work in a fast-paced environment</li><li>
Understand how the north star design concepts get broken down into iterative sprints</li><li>
Have a growth mindset and willingness to fail fast and learn</li><li>
Constantly seeks feedback to improve; Focussed on solving issues,</li><li>
Possess humility and maturity; welcome candid feedback and are able to give constructive feedback as well</li><li>
Deliver with industry-standard design tools: e.g. Figma</li><li>
Have knowledge of and experience with working with UI teams using modern extended front-end web technologies</li><li>
Own a design portfolio showcasing your excellent design work</li><li>
Have a college degree in design, human computer interaction, or related fields</li><li>
Have at least 3+ years of experience</li></ul> 
Additional Information 
The Team
Our product design team is at the core of our products and connected directly to the mission of preventing cyberattacks. We are constantly innovating &mdash; challenging the way we, and the industry, think about cybersecurity. Our teams don&rsquo;t shy away from building products to solve problems no one has pursued before.
We define the industry instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $115000 - $140000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.<div></div>
Our Commitment 
 
We&rsquo;re problem solvers that take risks and challenge cybersecurity&rsquo;s status quo. It&rsquo;s simple: we can&rsquo;t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.</div>

UX Designer (NetSec)

<div>Company Description 
Our Mission
At Palo Alto Networks&reg; everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life. 
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we&rsquo;re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Who We Are
We believe collaboration thrives in person. That&rsquo;s why most of our teams work from the office full time, with flexibility when it&rsquo;s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. 
Job Description 
** To comply with U.S. federal government requirements, U.S. citizenship is required for this position.**
** Please note this is a swing shift position (Working Hours 12:00pm - 9:00pm Pacific Time) **
Your Career
You will work firsthand with our valued Public Sector customers, supporting their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You&rsquo;re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You&rsquo;ll enjoy networking with key contacts outside your area of expertise, with a strong ability to explain complex technical issues to both non-technical and technical professionals.
As part of our U.S. Government (USG) team, you will be a designated customer advocate, assisting in providing tailored support, weekly reviews, root cause analysis for critical issues, release reviews, upgrade planning, and quarterly business reviews. You will provide personalized support and become deeply familiar with your customer&rsquo;s implementation and business priorities, proactively driving best practices to help continuously improve their security posture.
You will regularly participate in technical discussions with cross-functional teams, creating an environment of transparency that ultimately leads to better products, stronger partnerships, and enhanced cybersecurity outcomes. Your quick thinking and proactive support provide the fast assistance our Public Sector clients need to keep their environments secure&mdash;meaning you&rsquo;ll need to move quickly, think strategically, and provide expert technical assistance in high-pressure situations.
Your Impact<ul><li>
Offer advanced-level technical assistance to our Public Sector customers, ensuring prompt resolution of complex issues and providing tailored solutions to optimize their security infrastructure</li><li>
Effectively communicate technical solutions to technical and executive stakeholders, fostering trust and credibility within government agencies and organizations</li><li>
Provide tailored troubleshooting, configuration guidance, and best practices, with an understanding of government compliance and security requirements</li><li>
Take ownership of support cases from initiation to resolution, ensuring meticulous documentation of all troubleshooting steps, timely updates, and comprehensive closure summaries in the ticketing system</li><li>
Conduct multi-vendor troubleshooting on complex customer engagements, ensuring a seamless experience for public sector partners</li><li>
Utilize fault isolation and root cause analysis skills to provide post-sales technical support, configuration, troubleshooting, and industry best practices to customers</li><li>
Be a subject matter expert on core technologies of Palo Alto Networks product line, particularly in environments relevant to public sector customers</li><li>
Identify product defects (code, environment) via lab replication using network simulation, lab automation, performance testing, and validation tools</li><li>
File bug reports with the engineering team and develop test plans and best practices with Quality Assurance teams to improve overall software and hardware quality per release cycle</li><li>
Author Technical Support Bulletins and technical documentation in the Knowledge Base for training materials, marketing collateral, manuals, and problem-solving guides</li><li>
Travel to customer sites in the event of a critical situation to expedite resolution as required</li><li>
Provide support that includes mandatory weekend, holiday shift work and on-call support. Support includes a blend of as-needed and rotational coverage, which is subject to change.</li></ul> 

Qualifications 
Your Experience<ul><li>
Minimum of 5 years of network security experience, with a preference for experience supporting government or public sector clients</li><li>
Expertise in TCP/IP, advanced knowledge of LAN/WAN technologies, and general routing/switching</li><li>
Understanding of packet flow across multiple OSI layers</li><li>
Extensive experience troubleshooting Remote Access VPN solutions</li><li>
Ability to independently debug broad, complex, and unique networks with mixed media and protocols</li><li>
Proficiency with network troubleshooting tools</li><li>
Consistently maintains rigorous case management practices, ensuring thorough documentation and timely updates</li><li>
Experience interfacing with firewalls and firewall technology. Next-Generation Firewall (NGFW) experience preferred</li></ul>
Preferred Skills:<ul><li>
Experience working with U.S. government, federal, state, or local agencies</li><li>
Virtualization experience (AWS, Azure, VMware, OpenStack)</li><li>
Experience with Windows, Mac OS, and Linux (debugging, editing registries, plist, etc.)</li><li>
Multi-vendor interoperability exposure</li><li>
Authentication protocols &ndash; LDAP, TACACS+, Radius, SAML</li><li>
BS in computer science, information technology, computer architecture, electrical engineering, mathematics, or related experience&mdash;or equivalent military experience</li></ul> 
Additional Information 
The Team
Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn&rsquo;t stop once they sign &ndash; it evolves. As threats and technology change, we stay in step to accomplish our mission.
You&rsquo;ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised &ndash; in fact, you&rsquo;ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $108800 - $176000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.<div></div>
Our Commitment 
 
We&rsquo;re problem solvers that take risks and challenge cybersecurity&rsquo;s status quo. It&rsquo;s simple: we can&rsquo;t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.</div>

Sr. Technical Support Engineer, USG, Stata (Swing Shift)

<div>Company Description 
Our Mission
** To comply with U.S. federal government requirements, U.S. citizenship is required for this position. **
At Palo Alto Networks&reg; everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life. 
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we&rsquo;re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Who We Are
We believe collaboration thrives in person. That&rsquo;s why most of our teams work from the office full time, with flexibility when it&rsquo;s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. 
Job Description 
Your Career
You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You&rsquo;re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You&rsquo;ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.
As part of our U.S. Government (USG) team, you will be a designated customer advocate, assisting in providing tailored support, weekly reviews, root cause analysis for critical issues, release reviews, upgrade planning, and quarterly business reviews. You will provide personalized support and become deeply familiar with your customer&rsquo;s implementation and business priorities, proactively driving best practices to help continuously improve their security posture.
You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure &ndash; which means you&rsquo;ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high-pressure situations).
Your Impact<ul><li>
Offer advanced-level technical assistance to our Public Sector customers, ensuring prompt resolution of complex issues and providing tailored solutions to optimize their security infrastructure</li><li>
Effectively communicate technical solutions to technical and executive stakeholders, fostering trust and credibility within government agencies and organizations</li><li>
Provide tailored troubleshooting, configuration guidance, and best practices, with an understanding of government compliance and security requirements</li><li>
Take ownership of support cases from initiation to resolution, ensuring meticulous documentation of all troubleshooting steps, timely updates, and comprehensive closure summaries in the ticketing system</li><li>
Conduct multi-vendor troubleshooting on complex customer engagements, ensuring a seamless experience for public sector partners</li><li>
Utilize fault isolation and root cause analysis skills to provide post-sales technical support, configuration, troubleshooting, and industry best practices to customers</li><li>
Be a subject matter expert on core technologies of Palo Alto Networks product line, particularly in environments relevant to public sector customers</li><li>
Identify product defects (code, environment) via lab replication using network simulation, lab automation, performance testing, and validation tools</li><li>
File bug reports with the engineering team and develop test plans and best practices with Quality Assurance teams to improve overall software and hardware quality per release cycle</li><li>
Author Technical Support Bulletins and technical documentation in the Knowledge Base for training materials, marketing collateral, manuals, and problem-solving guides</li><li>
Travel to customer sites in the event of a critical situation to expedite resolution as required</li><li>
Provide support that includes mandatory weekend, holiday shift work and on-call support. Support includes a blend of as-needed and rotational coverage, which is subject to change.</li></ul> 

Qualifications 
Your Experience<ul><li>
Able to effectively communicate to all levels and stakeholders - internally and externally on complex technical issues</li><li>
Strong analytical and problem-solving skills, self-motivated and detail-oriented with the ability to see the bigger picture</li><li>
Ability to work independently, as well as contribute as a team player</li><li>
Knowledge of one or more virtualization hypervisors - VMWare ESX/ESXi, KVM/Qemu, Citrix, XenServer, Microsoft Hyper-V</li><li>
Demonstrable basic knowledge with AWS and Microsoft Azure installation, configuration, and administration of security features and services including identity and access management, service-related security features, networking, firewalls, encryption, and related best practices</li><li>
Experience interfacing with firewalls and firewall technology. Next-Generation Firewall (NGFW) experience preferred</li><li>
Demonstrate basic knowledge of Google Cloud Platform (GCP) and Oracle cloud infrastructure(OCI)</li><li>
Knowledge of deploying firewalls in one or more Public cloud infrastructures: AWS, Azure, GCP, OCI and Alibaba</li><li>
Experience deploying third-party networking and security services into VMware NSX for vSphere is a plus</li><li>
Good understanding of the following networking protocols (TCP/IP, Ethernet, VLAN, OSPF, BGP)</li><li>
Good understanding with Security Protocols (IPSEC / SSL-VPN / NAT)</li><li>
Good understanding of Unix/Linux and Windows operating systems</li><li>
Experience with Cisco, Checkpoint, Juniper(Netscreen), Fortinet is a plus</li><li>
Knowledge of traffic generation tools and scripting languages is a plus</li></ul> 

Additional Information 
The Team
Our technical support team is essential to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn't stop once they sign it just evolves. Our technical team provides behind-the-scenes support to meet our customers' needs. As threats and technology evolve, we stay in step to accomplish our mission.
You'll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised. In fact, you'll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.
We're a fast-growing, immensely successful organization because of our people and products (built and supported by our people). We work the frontlines against cyberthreats and attacks, protecting every day transactions in the digital environment. It means we're good at scaling quickly to new threats, get fulfillment from resolving new problems, and think about things just plain differently.
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $108,000 - $162,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.<div></div>
Our Commitment 
 
We&rsquo;re problem solvers that take risks and challenge cybersecurity&rsquo;s status quo. It&rsquo;s simple: we can&rsquo;t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.</div>

Sr. Technical Support Engineer, US Government, VM Specialist

<div>Company Description 
** To comply with U.S. federal government requirements, U.S. citizenship is required for this position. **
** Please note this is a swing shift position (Working Hours 12:00pm - 9:00pm Pacific Time) **
Our Mission
At Palo Alto Networks&reg; everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life. 
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we&rsquo;re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Who We Are
We believe collaboration thrives in person. That&rsquo;s why most of our teams work from the office full time, with flexibility when it&rsquo;s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. 
Job Description 
Your Career
You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You&rsquo;re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You&rsquo;ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.
You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure &ndash; which means you&rsquo;ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).
Your Impact<ul><li>
Provide Technical Support to customers and partners</li><li>
Provide configurations, troubleshooting and best practices to customers</li><li>
Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner</li><li>
Provide fault isolation and root cause analysis for technical issues</li><li>
Publish Technical Support Bulletins and other technical documentation in the Knowledge Base</li><li>
Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.</li><li>
Travel to customer sites in the event of a critical situation to expedite resolution as required</li><li>
Provide support that includes mandatory weekend, holiday shift work and on-call support. Support includes a blend of as-needed and rotational coverage, which is subject to change.</li></ul> 

Qualifications 
Your Experience<ul><li>
Willing to work flexible and varying shift times including weekends and evenings</li><li>
Previous experience in a Technical Support environment is required</li><li>
Excellent written and verbal communication skills</li><li>
Expertise with Remote Access VPN solutions, IPSEC, PKI &amp; SSL, TCP/IP, Authentication Protocols (LDAP, RADIUS, etc.)</li><li>
Experience working with Firewall Central Management Systems</li><li>
Experience working with a multi-factor authentication security system (tokens, certificates, CAC cards, and similar)</li><li>
Working knowledge of Security services (IDS/IPS, Firewalls, etc.)</li><li>
Strong ability to independently debug broad, complex, and unique networks with mixed media and protocols required</li><li>
Virtualization experience (AWS, Azure, VMWare, OpenStack) is a plus</li><li>
Experience with Windows and MAC OS is a plus (Debugging, Editing Registries, Plist, etc.)</li><li>
Experience with Cisco, Checkpoint, Juniper (Netscreen), and Fortinet products a plus</li></ul> 

Additional Information 
The Team
Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn&rsquo;t stop once they sign &ndash; it evolves. As threats and technology change, we stay in step to accomplish our mission.
You&rsquo;ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised &ndash; in fact, you&rsquo;ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $108,000 - $162,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.<div></div>
Our Commitment 
 
We&rsquo;re problem solvers that take risks and challenge cybersecurity&rsquo;s status quo. It&rsquo;s simple: we can&rsquo;t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.</div>

Senior Technical Support Engineer, US Government, Prisma Access (Swing Shift)

<div>Company Description 
Our Mission
At Palo Alto Networks&reg; everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life. 
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we&rsquo;re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Who We Are
We believe collaboration thrives in person. That&rsquo;s why most of our teams work from the office full time, with flexibility when it&rsquo;s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. 
Job Description 
Your Career
We are seeking a Lead Applied AI Engineer to design, build, and operationalize advanced AI/ML and agentic systems that autonomously reason, act, and collaborate with users to complete complex tasks.
As a senior technical leader, you will drive key initiatives, shape modeling strategies, and work hands-on across data, statistical modeling, machine learning, LLMs, and broader GenAI/Agentic systems. You will partner closely with engineering, business, and research teams to deliver high-impact AI capabilities while guiding the organization&rsquo;s long-term vision for agentic technologies.
Your Impact<ul><li>
Lead the design and implementation of AI agents capable of planning, multi-step execution, self-correction, and collaboration with humans or other agents.</li><li>
Build, fine-tune, and adapt LLMs, multimodal models, and specialized agent models.</li><li>
Design , implement and integrate traditional AI/ML systems (eg data science/statistical models) into agentic workflows.</li><li>
Develop advanced reasoning pipelines, retrieval systems, and knowledge-graph integrations to enable autonomous task execution.</li><li>
Ensure production readiness through rigorous testing, evaluation frameworks, and real-world performance validation.</li><li>
Drive the full solution lifecycle&mdash;from prototype to production&mdash;ensuring scalability, reliability, safety, observability, and high performance across all AI/ML and agentic components.</li><li>
Partner with data engineering teams to design high-quality datasets, synthetic data pipelines, and continuous learning feedback loops.</li><li>
Mentor and guide data scientists and engineers, elevating data science and engineering standards across the organization.</li><li>
Communicate complex technical decisions, trade-offs, and recommendations to executives and cross-functional stakeholders.</li></ul> 
Qualifications 
Your Experience<ul><li>
Masters/PhD in Computer Science, AI, Data Science or related field.</li><li>
9+ years in data science, software engineering, data engineering, ML or Applied AI experience, including architecting large-scale distributed systems.</li><li>
Deep expertise in designing and deploying AI/ML systems, LLM-based applications and agentic systems</li><li>
Hands-on experience with AI/ML, LLMs, RAG, agent frameworks and autonomous systems.</li><li>
Significant experience building production systems involving, ML, LLM inference, fine-tuning, orchestration Multi-step reasoning and planning, Tool/function calling etc.</li><li>
Hands-on experience with frameworks like LangChain and LangGraph etc.</li><li>
Hands-on experience in building supervised, unsupervised and semi-supervised models/solutions.</li><li>
Strong proficiency in SQL to analyse structured data relational data bases.</li><li>
Strong proficiency in at least one core language (Python, Go, Java, or equivalent).</li><li>
Strong knowledge of distributed systems, microservice architecture and cloud platforms (AWS/Azure/GCP).</li><li>
Excellent communication skills and the ability to work with cross functional teams.</li></ul> 
Additional Information 
The Team
Working at a high-tech cybersecurity company within Information Technology is a once-in-a-lifetime opportunity. You&rsquo;ll join the brightest minds in technology, creating, building, and supporting tools and enabling our global teams on the front line of defense against cyberattacks.
We&rsquo;re connected by one mission but driven by the impact of that mission and what it means to protect our way of life in the digital age. Join a dynamic and fast-paced team of people who feel excited by the prospect of a challenge and feel a thrill at resolving technical gaps that inhibit productivity.
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $0 - $0/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.<div></div>
Our Commitment 
 
We&rsquo;re problem solvers that take risks and challenge cybersecurity&rsquo;s status quo. It&rsquo;s simple: we can&rsquo;t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.</div>

Senior Staff AI Software Engineer

<div>Company Description 
Our Mission
At Palo Alto Networks&reg; everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
We have the vision of a world where each day is safer and more secure than the one before. These aren&rsquo;t easy goals to accomplish &ndash; but we&rsquo;re not here for easy. We&rsquo;re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we&rsquo;re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Disruption is at the core of our technology and on our way of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. We&rsquo;re changing the nature of work from benefits to learning, location to leadership, we&rsquo;ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together. 
Job Description 
Your Career
The Named Account Manager - SLED is a significant driver of company revenue and growth. As an experienced and dynamic sales professional, you&rsquo;re responsible for leading and driving sales engagements. You&rsquo;re motivated by the desire to solve critical challenges facing our customer&rsquo;s secure environment, so you&rsquo;re prepared to connect them with a solution for every stage of threat prevention.
You&rsquo;ll be responsible for meeting and exceeding your quota by crafting and implementing strategic territory plans targeting deployments of the Palo Alto Networks Next Generation Security Platform. This is a unique opportunity for a closer with a go-getter mentality to win business and market share by actively displacing competing technologies.
Palo Alto Networks is leading the charge in platformization, offering best-in-breed solutions that enable customers to build a truly zero-trust security architecture and navigate critical transformations. To ensure our sales team is equipped to guide customers, we've developed FLIGHT, an immersive onboarding program. Flight blends virtual and in-person learning at our headquarters, where new sales hires will participate in dynamic cohorts, fully dedicated to their training without customer distractions. This focused approach ensures they emerge as well-prepared sales professionals, ready to help customers leverage our comprehensive portfolio.
Your Impact<ul><li>
As a Named Account Manager - SLED, you will drive and orchestrate complex sales cycles and work with our internal partners and teams to best serve the customer</li><li>
Bring your experience and consultative selling skills to initiate long-standing relationships with prospective customers and executive sponsors</li><li>
Your focus will be to create and implement strategic account plans focused on attaining enterprise-wide deployments</li><li>
Understanding of the strategic competitive landscape and customer needs so you can effectively position Palo Alto Networks</li><li>
Engage a programmatic approach to demand to generate, develop, and expand your territory</li><li>
Leverage prospect stories to create a compelling value proposition with insights into value for that specific account.</li><li>
Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services</li><li>
Travel as necessary within your territory, and to company-wide meetings</li></ul> 

Qualifications 
Your Experience<ul><li>
Experience and knowledge of SaaS-based architectures, ideally in a networking and/or security context</li><li>
Experience cultivating mutually beneficial relationships with our channel partners to bring channel-centric go-to-market approach for our customers</li><li>
Have and able to lead all aspects of the sales cycle with the ability to uncover, qualifying, developing, and closing new, white-space territories and accounts</li><li>
Possess a successful track record selling complex-solutions</li><li>
Excellent time management skills, and work with high levels of autonomy and self-direction</li><li>
Highly competitive, ramp quickly, extremely adaptive, and pride yourself on exceeding production goals</li></ul> 

Additional Information 
The Team
Our sales team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security.
As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won&rsquo;t find someone at Palo Alto Networks that isn&rsquo;t committed to your success &ndash; with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats.
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $264000 - $363000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
Our Commitment<div></div>
Our Commitment 
 
We&rsquo;re problem solvers that take risks and challenge cybersecurity&rsquo;s status quo. It&rsquo;s simple: we can&rsquo;t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

Motor-Vehicle Requirement: 
This role may require travel to and from Palo Alto Networks, Inc. business meetings and events and requires reliable transportation to do so. If a hire chooses to drive in connection with company business, the hire for this role must maintain a valid driver&rsquo;s license.</div>

Named Account Manager - SLED

<div>
 
 Our Mission
 
 
 
 At Palo Alto Networks&reg;, we&rsquo;re united by a shared mission&mdash;to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you&rsquo;re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you&rsquo;re in the right place.
 
 
 
 Who We Are
 
 
 
 We believe collaboration thrives in person. That&rsquo;s why most of our teams work from the office full time, with flexibility when it&rsquo;s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.
 
 
 
 Job Description
 
 
 
 
 Your Career
 
 
 
 As a domain consultant for network security transformation, you provide technical expertise and guidance in customers'
 
 network security and zero trust journey
 
 . You will be key in defining technical solutions that secure a customer&rsquo;s key business imperatives. You evangelize our industry leadership in on-prem, cloud, and security services that establish Palo Alto Networks as a customer&rsquo;s cybersecurity partner.
 
 
 
 Your Impact
 
 
 
 <ul>
 <li>
 Collaborate with sales teams to recommend and develop customer solutions within your assigned specialization
 </li>
 <li>
 Present to customers as our expert at all levels in the customer hierarchy, from practitioner to senior leadership
 </li>
 <li>
 Lead and support customer demonstrations that showcase our unique value proposition
 </li>
 <li>
 Responsible for prospective customers and partners' Technical Validation projects based on best practices to ensure technical win in assigned opportunities
 </li>
 <li>
 Architect solutions that will help our customers strengthen and simplify their security posture
 </li>
 <li>
 Document high-level design and key use cases to ensure proper implementation and value realization of Palo Alto Networks solutions
 </li>
 <li>
 Lead conversations about industry trends and emerging changes to the security landscape
 </li>
 <li>
 Responsible for discussing and highlighting product alignment with customer requirements and differentiation
 </li>
 <li>
 As the main technical point of contact for Network Security, you will assist and collaborate to respond effectively to RFIs/RFPs
 </li>
 <li>
 Position Palo Alto Networks or Partner delivered services as appropriate to ensure proper implementation and value realization of Palo Alto Networks solutions
 </li>
 <li>
 Discuss, with credibility, competitive offers in the marketplace and position ours as the best alternative
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Your Experience
 
 
 
 <ul>
 <li>
 3+ years experience in pre-sales/sales engineering within Zero Trust, Networking, Network Security, SaaS Security or SSE/SASE
 </li>
 <li>
 Outstanding customer communication and problem-solving skills
 </li>
 <li>
 Experience in working with customers, demonstrating problem-solving skills and a can-do attitude
 </li>
 <li>
 Solid understanding of NGFW, Network Security, SASE, SD-WAN, CASB, Proxy, DLP and BYOD Solutions
 </li>
 <li>
 Advanced knowledge of On-Premise and Cloud-Delivered Network Security Technologies
 </li>
 <li>
 Proficient in English
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 The Team
 
 
 
 Our Domain Consultant team members work hand-in-hand with organizations around the world to keep their digital environments protected. We educate, inspire,and empower our potential clients in their journey to security.
 
 
 You are empowered with unmatched systems and tools and a team built on joint success. You won&rsquo;t find someone at Palo Alto Networks that isn&rsquo;t committed to your success &ndash; with everyone pitching in to assist when it comes to solutions selling, learning, and development. Our Solutions Consulting community is driven by the mission to be our customers&rsquo; cybersecurity partner of choice, protecting their digital way of life.
 
 
 
 Our Commitment
 
 
 
 We&rsquo;re problem solvers that take risks and challenge cybersecurity&rsquo;s status quo. It&rsquo;s simple: we can&rsquo;t accomplish our mission without diverse teams innovating, together.
 
 
 We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
 
 
 Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
 
 
 All your information will be kept confidential according to EEO guidelines.
 
 
 
 Is role eligible for Immigration Sponsorship? No.
 
 
 Please note that we will not sponsor applicants for work visas for this position.
 
</div>

Domain Consultant Network Security

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