Urwah Admin

Panasonic

<div><div><b>Are you motivated and eager to grow your career in refrigeration?</b></div><div>
Hussmann&rsquo;s team of Technicians maintain, diagnose, and repair HVAC/R in supermarkets, convenience stores, cold storage facilities.</div><div>
Build your career with industry leaders since 1906. Join our team of hardworking, refrigeration experts and discover your potential.</div><div></div><div><b><br>
Why Hussmann?</b></div><ul><li>
Bi-annual bonuses based on performance</li></ul><ul><li>
Paid training and access to online training videos</li><li>
Paid drive time (including overtime)</li><li>
22 days paid off &ndash; 10 days of vacation, 12 company holidays</li><li>
Company vehicle provided</li><li>
On-the-job, hands-on training opportunities for Technicians, electric and mechanical theory, and model-based training</li><li>
Sign-on bonus available</li></ul><p><br>
This position responds to the customers&rsquo; needs for service of equipment through maintenance, diagnosis and repair of refrigeration, heating &amp; air-conditioning systems commonly installed in supermarkets, convenient stores and cold storage facilities with assistance/direction from a Master or Lead Service Technician.</p><ul><li>
Responsible for performing prescribed, routine maintenance procedures on supermarket refrigeration system and self-contained temperature-controlled merchandisers with direction from a Master or Lead Service Technician.</li><li>
Responsible performing preventative maintenance compressor change assists, leak searching and coil washing with direction from a Master or Lead Service Technician.</li><li>
Responsible for continually acquiring knowledge through on-the-job training which includes new product development, service bulletins, computer-based training and issues.</li><li>
Responsible for completing necessary documents (work tickets and timesheets) and electronic communication in a thorough, accurate and timely manner.</li><li>
Responsible for demonstrating ability to utilize a hand-held computer to complete necessary customer paperwork and invoicing requirements.</li><li>
Responsible for maintenance and management of truck inventory in an accurate, neat an orderly manner as well as adhere to vehicle maintenance program guidelines (if applicable).</li><li>
The ability to identify and use the standard tools of the trade, including refrigerant recovery equipment.</li><li>
Responsible for developing and maintaining excellent customer relations and professionally articulating equipment and system malfunctions using correct terminology.</li><li>
Perform service on conventional refrigeration systems, parallel rack systems, walk-in coolers, and other commonly used refrigeration units for supermarkets and convenient stores with direction from a Master or Lead Service Technician.</li><li>
Demonstrate basic understanding of refrigerant and oil properties, sub-cooling, superheat, psychometrics, copper-to-copper brazing, single phase compressor components, and refrigerated fixture airflow.</li><li>
Read and understand temperature and pressure charts.</li><li>
Conduct basic electrical troubleshooting and refrigeration cycle diagnostics.</li><li>
Safely handle R290 refrigerant and other hazardous materials such as dry nitrogen.</li><li>
Responsible for de-icing case and walk-in evaporator coils, replacing fan motors, and washing condenser coils.</li><li>
Basic understanding of system evacuation and charging, system pump down, and system defrost.</li><li>
Additional duties as assigned.</li></ul><p><b><br>
Formal Education Requirement:</b></p><p><b>
Required Level:</b> High School Diploma/GED</p><p><b>
Preferred level:</b> HVAC-R Technical School Degree</p><p></p><p><b><br>
Minimum Years of Experience Necessary:</b></p><ul><li>
External Candidates: 2 years in the field or 0 years with Certification from a Technical School</li><li>
Internal Candidates: 1 year as a General Laborer w/ completion of OJT &amp; Skills Assessment</li></ul><p></p><p><b><br>
ADDITIONAL INFORMATION:
</b></p><ul><li>Must have a valid driver&rsquo;s license and maintain a safe driving record accordance with the fleet policy.</li><li>
Must be physically able to walk distances, bench and crouch, climb ladders, work at high elevations and lift/carry objects up to fifty pounds, repetitively and for an external period of time.</li><li>
Must have excellent verbal and written communication skills, detail orientated and highly motivated.</li><li>
Must have strong mechanical aptitude to include knowledge of basic maintenance tasks and use of basic hand tools.</li><li>
Must have familiarity with HVAC heating and cooling concepts and basic electrical schematics.</li><li>
Must be able to work nights and/or weekends as required.</li><li>
Working knowledge of basic refrigeration and/or knowledge of commercial refrigeration and hvac is preferred.</li><li>
Strong leadership and business acumen.</li><li>
Epa 608 universal certification.</li><li>
Superior decision-making ability and paperwork skills.</li></ul><div><b>
Benefits &amp; Perks &ndash; What&rsquo;s In It For You*</b></div><div>
Hussmann is committed to supporting your total wellbeing through a wide variety of benefits and wellness programs to support your physical, emotional, financial, social, and environmental health. Here&rsquo;s what you can expect:</div><ul><li><b>
Health Benefits</b> &ndash; Offering medical, dental, vision, prescription plans, plus Health Savings Account and Flexible Spending Account options.</li><li><b>
Voluntary Benefits</b> &ndash; Life, accident, critical illness, disability, legal, identity theft, and pet insurance.</li><li><b>
Hussmann Retirement Savings &amp; Investment Plan</b> &ndash; 401(k) plan with company matching contributions and immediate vesting.</li><li><b>
Paid Time-Off Benefits</b> &ndash; Paid time off, stewardship and parental leave.</li><li><b>
Educational Assistance</b> &ndash; Tuition reimbursement for job-related courses after six months of service.
</li><li><b>Health Management and Wellbeing Programs</b> &ndash;EAP, virtual health management, chronic condition, and tobacco cessation.</li><li>Available to eligible employees starting the first day of the month following their start date. Eligibility for each benefit may vary based on employment status</li></ul><div></div><div><b><br>
About Hussmann
</b></div><div>For over a century, Hussmann Corporation has been a global leader in commercial refrigeration equipment &mdash; delivering solutions that meet the demands of the modern food retailing industry. Headquartered in St. Louis, MO, Hussmann offers a diverse range of products and connected solutions designed to enhance operational efficiency, optimize visibility of merchandise, and keep food fresh. With a nationwide network of skilled technicians, Hussmann goes beyond manufacturing &mdash; a trusted partner, relentlessly driving customer success. For more information about Hussmann, please visit www.hussmann.com.</div><div><br>
</div><div>Hussmann is a subsidiary of Panasonic USA.</div><div><br>
</div><div>Hussmann is proudly committed to creating an inclusive environment. All qualified applicants will receive consideration for employment without regard to veteran status, disability, age, race, color, religion, sex, national origin, genetics, medical condition, or any other characteristic protected by law.</div></div><div></div>

Service Technician - Qualified

<div>Our team of Call Center Agents are responsible for responding to incoming Help Desk inquiries from existing customers through phone, email, and chat. The primary focus of this team is to ensure end users have the support and knowledge they need to effectively utilize Clearview product within their day-to-day operations. We are known for our excellent customer service, and our agents play a significant role in building and maintaining this reputation.<p><b><br>
Essential Job Functions</b>:</p><ul><li>
Taking inbound technical support and customer service inquiries from our customers through phone/email/chat or other similar avenues</li><li>
Thoroughly troubleshooting a wide variety of topics related to Clearview product</li><li>
Creating and resolving tickets for support</li><li>
Supporting fellow agents with any questions, they are unable to resolve</li><li>
Placing outbound calls to customers to provide updates and follow-up</li><li>
Executing on special projects as needed</li></ul><p><b>
Requirements</b>:</p><ul><li><b>
Bi-lingual in French is Preferred</b></li><li>
Previous customer service experience required</li><li>
Professional in all internal and external interactions</li><li>
Comfortable using technology and learning new software applications</li><li>
An enthusiastic self-starter who learns quickly and proactively approaches tasks and assignments with a focus on problem-solving and analysis</li><li>
An excellent communicator (written and oral), who can effectively present complex information in a clear and understandable fashion</li><li>
Good general computer and internet skills</li><li>
Strong attention to detail</li><li>
Outstanding interpersonal skills, with an emphasis on customer focus, teamwork, and relationship-building</li><li>
A background in food service, retail, or other service-oriented industries preferred</li></ul><p></p><p><b><br>
Benefits &amp; Perks &ndash; What&rsquo;s In It For You</b><br>
Panasonic is committed to supporting your total wellbeing through a wide variety of benefits and wellness programs to support your physical, emotional, financial, and social health. Here&rsquo;s what you can expect:</p><ul><li><b>
Health Benefits</b> &ndash; Medical, dental, and vision.</li><li><b>
Voluntary Benefits</b> &ndash; Life, accident, critical illness, disability, and pet insurance.</li><li><b>
Panasonic Retirement Savings &amp; Investment Plan (PRSIP)</b> &ndash; 401(k) plan with company matching contributions.</li><li><b>
Paid Time-Off Benefits</b> &ndash; PTO, holidays, and volunteering (company sponsored events)</li><li><b>
Health Management and Wellbeing Programs</b> &ndash; EAP, virtual health management (Teledoc), Lifestyle program, Diabetes Management (Livongo), Mindful by Blue KC, and A Healthier You program. Eligibility for each benefit may vary based on employment status, location, and length of service.</li></ul><p><b>
We Take Opportunity Seriously:</b><br>
At Panasonic, we are committed to a workplace that genuinely fosters inclusion and belonging. Fairness and Honesty have been part of our core values for more than 100 years and we are proud of our diverse culture as an equal opportunity employer.</p><p></p><p><br>
The wage range of $17.00 - $21.00 is just one component of Panasonic&rsquo;s total package. Actual compensation varies depending on the individual&rsquo;s knowledge, skills, experience, and location. The minimum hourly wage for this role will be the greater of the posted range, or minimum wage for the location where the employee will be working, subject to local minimum wage requirements.</p><p></p><p><br>
We understand that your career search may look different than others and embrace the professional, personal, educational, and volunteer opportunities through which people gain experience. If you are actively looking or starting to explore new opportunities, send us your application!</p><p></p><p><br>
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristic protected by law. All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation.</p><p></p><p><br>
Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S.</p><p></p><p><br>
Thank you for your interest in Panasonic.</p></div>

Technical Call Center Agent

Join Panasonic and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Panasonic

About Company

Service Technician - Qualified

Technical Call Center Agent