Qureos Mentor

Pandhal cake shop | café & Deli

Duties and Responsibilities<ul><li>Supervise and mentor junior baristas, ensuring high standards of service and product quality.</li><li>Manage inventory by tracking stock levels, placing orders, and receiving deliveries to maintain optimal supply.</li><li>Coordinate staff schedules, ensuring adequate coverage during peak hours and managing time-off requests.</li><li>Prepare and serve a variety of coffee beverages, ensuring consistency in taste and presentation.</li><li>Maintain cleanliness and organization of the coffee shop, including workstations, equipment, and customer areas.</li><li>Handle customer inquiries and complaints effectively, ensuring a positive experience for all patrons.</li><li>Monitor sales performance and assist in meeting sales targets through promotional activities and upselling techniques.</li><li>Conduct regular training sessions for staff on beverage preparation, customer service, and equipment usage.</li><li>Implement and adhere to health and safety regulations, ensuring a safe environment for staff and customers.</li><li>Assist in developing new beverage recipes and seasonal offerings to enhance the menu and attract customers.</li></ul>Skills and QualificationsTo excel as a Senior Barista, a combination of technical proficiencies and soft skills is essential for delivering exceptional customer service and managing a high-paced work environment.<ul><li>Extensive knowledge of coffee brewing techniques and equipment operation</li><li>Proficiency in using point-of-sale (POS) systems for order and payment processing</li><li>Exceptional customer service and communication skills</li><li>Leadership abilities to train and mentor junior baristas</li><li>Ability to manage inventory and maintain stock levels effectively</li><li>Strong problem-solving skills to address customer concerns and operational issues</li><li>Time management skills to prioritize tasks in a fast-paced environment</li><li>Creativity in developing new beverage recipes and seasonal offerings</li></ul>Job Type: Full-timePay: &#8377;25,000.00 - &#8377;35,000.00 per monthBenefits:<ul><li>Provident Fund</li></ul>Work Location: In person

Senior Barista

Experience: 3 to 4 years in the role of Production Supervisor (certifications are those related to food safety, quality management, and process efficiency is an added advantage)Qualification: Degree / Engineering / Food Technology background1. The role would be responsible to ensure high delivery adherence to production plan.2. The role also would be responsible to develop and coach team to build high performance, self-driven team and also ensure workplace discipline meeting the overall efficiency objectives.3. Manage safety, quality, wastage, yield and cost, and assure goals are meet.4. To ensure to implement continual improvement projects at production department thereby improving the efficiency of the plant.5. To ensure to implement Manufacturing excellence requirements 5S, Quality circle, Kaizen at plant thereby adhering to Production systems6. To develop and implement systems in establishing high level of service to market.7. To implement systems to build high efficiency culture.8. To implement strong systems to comply with Food safety and work place safety9. To develop &amp; coach team members to improve skills and competencies &amp; establish an improvement oriented culture.10. To ensure all Work safety standards requirements are met at shop floor to achieve zero harm objectives.11. To ensure to participate in projects for new product manufacturing with an objective to finally takeover the R&amp;D team for continuous production12. To ensure to constantly identify training requirements (On job and other training needs) to build strong performance oriented production team.13. To collaborate with HR to build a more responsible, transparent &amp; communicative relationship with workers.14. Should have knowledge in ERP Software and Excel SheetJob Type: Full-timePay: &#8377;18,000.00 - &#8377;25,000.00 per monthBenefits:<ul><li>Provident Fund</li></ul>Work Location: In person

Production Executive-FMCG

Join Pandhal cake shop | café & Deli and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Pandhal cake shop | café & Deli

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Senior Barista

Production Executive-FMCG