Qureos Mentor

Parker Management Florida, LLC

<div>This position is responsible for the solicitation, building of relationships, pursuit and contracting of Group Sales events.
Sales Tasks<ul><li>
Makes outside maintenance, cold solicitation, new prospect calls and new lead follow up, as outlined in action plan.</li><li>
Responsible for qualifying all business to maximize profit potential.</li><li>
Keeping up-to-date and accurate Delphi notes and activities.</li></ul>
Reporting of Information:<ul><li>
Updates 14-day arrival report with relevant groups for weekly update.</li><li>
Prepares group resumes and BEO&rsquo;s in adherence with the distribution schedule.</li><li>
Responsible for the receipt and processing of all rooming lists, banquet event orders, deposits (required after the contract phase), pro formas and pre-payments.</li><li>
Conduct/assists with inter-departmental investigations on billing, client complaints and follow up as required.</li></ul>
Guest Service<ul><li>
Handles all inquiries within one hour.</li><li>
Daily monitoring of correspondence to clients and other departments regarding bookings.</li><li>
Responsible for site inspections and inside appointments.</li><li>
Greets groups and has floor presence as needed.</li><li>
Responds to Bold chats.</li><li>
Confirms cut-off date, room block, meetings attendees, etc.</li><li>
Handles all group related activities from time of arrival to departure.</li><li>
On site contact for any needs or requests during program.</li><li>
Follow up on pre-arrival information; check in arrangements, billing procedures, changes and discrepancies, including post-departure questions.</li><li>
Process necessary paperwork on changes, cancellations and additions prior to arrival.</li><li>
Handles VIP reservations by tracing and confirming.</li><li>
Becomes thoroughly familiar with all clauses of clients contracts.</li><li>
Aggressively up sells clients hospitality suite requirements, VIP&rsquo;s, Amenities, suites, banquet food and beverage and special requests</li></ul>
Team Supervision and Communication:<ul><li>
Works closely with the Front Office supervisory staff to ensure smooth group arrival and delivery of services.</li><li>
Coordinates client group activities and needs with relevant departments.</li><li>
Performs any other related duties as determined by the Associate Director of Sales.</li><li>
Attends Resume, BEO and Sales meetings as scheduled.</li></ul>
Filing Tasks:<ul><li>
Maintaining clean, accurate master files.</li><li>
Assist the Associate Director of Sales in recapping and cleaning out Delphi accounts.</li><li>
Maintain procedural paper flow, distribution and filing of contracts.</li><li>
Perform any other special tasks for a variety of events or annual projects.</li></ul>
Salary Range is $75,000-$90,000.</div>

Group Sales Manager

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Parker Management Florida, LLC

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Group Sales Manager