Qureos Mentor

PARKVIEW HEALTH SYSTEM INC

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 Fort Wayne, IN
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 Parkview Health
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 Phone Nurse Triage
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 Nursing
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 Full Time Benefit Eligible - 8 hour shifts (1130am-8pm) - Evenings
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 32
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 Req #: 185617
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 Posted: March 5, 2026
 
 
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 Summary
 
 
 
 
 This position is eligible for a $5,000 sign-on bonus
 
 
 *Once fully trained (6 months to 1 year) option to be remote*
 
 
 
 Summary
 
 
 
 Purpose: Triages or manages symptom-based encounters with a patient over the phone or video, utilizing evidence-based triage protocols. Decreases unnecessary visits to physicians, APP&rsquo;s, and the emergency room and provides information for self-care. Uses excellent communication and information-gathering skills to determine the best course of action for the patient with appropriate disposition. Deals with the entire spectrum, from healthy patients to the acute and chronically ill. Telehealth triage nursing is based on the six-step nursing process: nursing assessment, diagnosis, goal/outcome identification, planning, implementation, and evaluation. Interventions commonly applied by the Triage Nurse are as follows: identifying and clarifying patient needs; conducting health education; promoting patient advocacy and self-efficacy; and assisting the patient to navigate the health care system.
 
 
 Duties and Responsibilities: Accepts telephone calls from patients with varying levels of acuity and types of medical concerns. Promotes clear and coherent verbal communication following an appropriate line of questioning. Utilizes the electronic medical record to access and review patient records, step through triage protocols to review possible conditions, relatable signs and symptoms, and evidence-based treatments, and facilitate next steps which could include scheduling a clinic appointment. Provides clear health information, assistance with medication refills as needed, thorough patient education, recommendation for use of over-the-counter medications as appropriate, and recommendations for the next steps to take. Evaluates the significance of the patient&rsquo;s concern, determine if emergency care is needed, if a medical appointment should be made, or if the concern should be reported to the appropriate physician. Works for first call resolution of patient&rsquo;s concern or need as appropriate. Completes Transitional Care Management telephone encounters for post hospital patients. Functions independently in a fast-paced environment.
 
 
 Education
 
 
 Must be a graduate of a School of Nursing, BSN preferred. Must complete general orientation.
 
 
 Licensure/Certification
 
 
 Must have a current, active RN license and currently hold a compact license or apply for the Nurse Licensure Compact as a part of the hiring process.
 
 
 
 Experience
 
 
 
 Minimum of five years&rsquo; experience as a registered nurse. Previous emergency department or telephone triage experience is desired for this role. Experience in use of computers &ndash; hardware and software, and use of an electronic medical record.
 
 
 
 Other Qualifications
 
 
 
 Critical thinking skills. Ability to determine the problem or patient need through conversation with a patient. Superior verbal communication skills are essential. Ability to communicate in a clear, concise, courteous and professional manner, exhibit quality vocal skills through speech rate, volume, enunciation and pronunciation. Strong assessment skills and excellent clinical judgement. Crisis intervention skills. Ability to remain calm in high-stress situations. Teaching ability. Typing and computer ability to keep track of information gathered during the telephone conversation, ability to type 40 wpm with 98% accuracy, document precisely in a concise manner. Demonstrates the ability to work independently and learn applications relevant to the position. Strong organizational skills and attention to detail. Ability to successfully function in a fast paced, service-oriented environment.
 
 
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Telehealth Triage Nurse - RN

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 Fort Wayne, IN
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 Parkview Regional Medical Center
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 PRMC Lab Support
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 Patient Care Support
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 Part Time Benefit Eligible - 0400-1430 (5 shifts per pay period) - Days
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 24
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 Req #: 179845
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 Posted: March 9, 2026
 
 
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 Apply Now Save Job Saved
 
 
 
 Summary
 
 
 
 Join Parkview Health Lab Team
 
 
 Eligible for $2000 Sign on Bonus!
 
 
 Due to the comprehensive training required for this role, seasonal or short-term employment is not offered.
 
 
 Lab Support Services Technician &ndash; Phlebotomy
 
 
 Performs blood collection on all patient populations and ages using a variety of procedures. Utilizes a positive patient identification device to monitor new orders and draws that are pending. Uses critical thinking skills/problem solving when identifying more difficult collections and alternative procedures to complete blood draws. Interacts with nursing staff, providers, other hospital staff, patients, family members and co-workers to meet the needs of the patient.
 
 
 Performs additional non-blood specimen collections as required, including but not limited to sputum and fecal specimens, in accordance with established protocols.
 
 
 Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care.
 
 
 
 Skills/Knowledge
 
 
 
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 Ability to perform job duties and assigned tasks with accuracy, reliability and precision.
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 Ability to be organized to complete job duties and assigned tasks within expected timeframes.
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 Ability to compassionately and effectively interact with patients of diverse ages, backgrounds, values, beliefs and behaviors.
 
 
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 Workflow Management
 
 
 
 Ability To Appropriately Respond To
 
 
 
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 fluctuations in volume,
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 unexpected situations or problems such as equipment or IS failure,
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 shift-to-shift hand-offs,
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 STAT and time-sensitive test orders,
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 specimen integrity issues that exceed threshold (e.g., labeling discrepancies, insufficient volume, improper collection, or transport).
 
 
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 Physical Requirements
 
 
 
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 Ability to stand and walk for extended periods, frequently walk several miles per shift, and perform repetitive physical tasks.
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 Must be able to navigate multiple patient care areas throughout the workday.
 
 
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 Career Growth
 
 
 
 This position offers opportunities for professional development and career advancement within Lab Support Services. Co-workers are required to complete Laboratory Support Services training and classes within the first year of employment. Upon successful completion, the co-worker will be promoted to a Lab Assistant role and receive a corresponding pay increase.
 
 
 Lab Assistants may further expand their skill set through additional training and experience, with opportunities to pursue advanced laboratory career path based on departmental needs, role requirements, and individual performance.
 
 
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</div>

Lab Support Services Tech - Phlebotomy

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 <ul>
 <li>
 Fort Wayne, IN
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 <li>
 Parkview Regional Medical Center
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 Progressive Care
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 Patient Care Support
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 Full Time Benefit Eligible - 3p-3a - Evenings
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 36
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 Req #: 182685
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 Posted: September 19, 2025
 
 
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 Apply Now Save Job Saved
 
 
 
 Summary
 
 
 
 
 Summary
 
 
 
 Under the direction of a licensed Nurse and with respect for human dignity delivers a variety of high quality care, and will perform the basic patient care that meets the needs and uniqueness of assigned patients. Is responsible for the delivery of quality care and service excellence; and adheres to the PH Standards of Behavior.
 
 
 
 Education
 
 
 
 Must have a HS Diploma or GED. If candidate is at least 17 years of age but does not yet have a current high school diploma/GED, the following requirements must be met: must be actively working towards high school diploma/GED and receive within 2 years of hire.
 
 
 
 Licensure/Certification
 
 
 
 Must obtain CPR certification within 60 days of hire. CNA/EMT/Paramedic certification preferred. If assigned to the Parkview Randallia Family Birthing Center, PCTs must be bonded as a notary public within 6 months of hire for those 18 years and older.
 
 
 
 Experience
 
 
 
 Minimum of 1 year experience working in the patient care setting preferred, but not required.
 
 
 
 Other Qualifications
 
 
 
 Must be able to demonstrate a working knowledge of general computer skills and applications.
 
 
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</div>

Patient Care Technician

Join PARKVIEW HEALTH SYSTEM INC and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

PARKVIEW HEALTH SYSTEM INC

About Company

Telehealth Triage Nurse - RN

Lab Support Services Tech - Phlebotomy

Patient Care Technician