Qureos Mentor

Parmele Disability Advocates

<div><div><div><b>Benefits:</b></div>
<ul><li>Dental and/or Vision | Delta Dental | Nationwide Coverage</li>
<li>Health Insurance | Nationwide Coverage</li>
<li>401(k)</li>
<li>Employee discounts</li>
<li>Paid time off</li>
</ul></div><div><div><b>Location:</b> Springfield, MO (Hybrid/Remote)<br>
<b>Schedule:</b> Monday&ndash;Friday, 8:00 AM&ndash;5:00 PM<br>
<b>Employment Type:</b> Full-Time<br>
</div><h1 class="jobSectionHeader"><b>Start Your Career with Purpose</b></h1><div><br>
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<div>At Parmele Disability Advocates, we help individuals obtain the Social Security and VA disability benefits they deserve. As a Client Support Specialist, you will be the first point of contact for prospective clients, providing compassionate support, clear communication, and guidance during an important time in their lives.<br>
</div><div>No prior disability experience is required. We provide paid training, ongoing support, and opportunities for career growth.<br>
</div><div>Hybrid/Remote Work Opportunity<br>
</div><div>This position begins with required in-office training. After successfully completing training, employees transition to a hybrid/remote work schedule. Company equipment is provided upon completion of training.<br>
</div><div><b>What You'll Do</b><br>
</div><div>As a Client Support Specialist, you'll create a positive experience for prospective clients through professional communication, active listening, and thoughtful problem-solving.<br>
</div><div><b>Key Responsibilities</b><br>
</div> <ul><li>Respond to inbound inquiries by phone and live chat regarding Social Security Disability Insurance (SSDI) and VA disability services.</li>
<li> Contact prospective clients who have expressed interest in disability representation.</li>
<li> Explain our services and guide individuals through the intake process.</li>
<li> Gather and accurately enter client information into company systems.</li>
<li> Schedule consultations and coordinate follow-up communications.</li>
<li> Maintain detailed records and documentation.</li>
<li> Assist with additional administrative duties as needed.</li>
</ul><div><b>What We're Looking For</b><br>
</div><div>We're seeking dependable, compassionate professionals who enjoy helping others and thrive in a fast-paced environment.<br>
</div><div><b>Qualifications</b><br>
</div> <ul><li>Strong verbal communication skills and a professional phone presence.</li>
<li> Ability to confidently guide conversations and build rapport with callers.</li>
<li> Demonstrated empathy, patience, and a commitment to providing exceptional service on every interaction.</li>
<li> Strong attention to detail and critical-thinking skills.</li>
<li> Proficiency with Microsoft Office applications.</li>
<li> Ability to accurately manage data entry and documentation.</li>
<li> Previous experience in customer service, phone-based sales, call center operations, administrative support, or a related field preferred.</li>
<li> Excellent interpersonal and organizational skills.</li>
<li> Ability to learn new systems and processes quickly.</li>
</ul><div><b>Why Join Parmele Disability Advocates?</b><br>
</div> <ul><li>Make a meaningful difference by helping individuals access life-changing benefits.</li>
<li> Receive paid training and ongoing professional development.</li>
<li> Enjoy clear opportunities for advancement within a growing organization.</li>
<li> Work in a supportive, collaborative team environment.</li>
<li> Join an established company with a strong reputation for client advocacy.</li>
</ul><div><b>About Parmele Disability Advocates</b><br>
</div><div>With more than 150 years of combined disability advocacy experience, Parmele Disability Advocates has helped over 61,000 individuals secure the benefits they need. What began as a two-person operation has grown into a team of more than 150 professionals serving clients across multiple states.<br>
</div><h1 class="jobSectionHeader"><b>Apply Today!</b></h1><div><br>
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<div>If you're looking for a stable, full-time career where your work has a direct impact on people's lives, we'd love to hear from you. Apply today and take the first step toward a rewarding career with Parmele Disability Advocates.<br>
</div><div><b>Flexible work-from-home options available after successful completion of training.</b></div>
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<p>Flexible work from home options available.</p></div>

Client Support Specialist

Join Parmele Disability Advocates and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Parmele Disability Advocates

About Company

Client Support Specialist