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PASONS GROUP

Senior IT Administrator (Server Administrator)Seeking experienced Senior IT Administrator to manage and support IT infrastructure across a multi-outlet retail environment. The role is responsible for ensuring server administration (VMWare), data security, and seamless IT operations for stores, warehouses, and head office functions.Key Responsibilities:<ul><li>Oversee on-premises data center infrastructure, virtualization (VMWare), storage (SAN/NAS/HDD offline storage), and network connectivity.</li><li>Manage data backups, disaster recovery (DR), and restore processes for retail systems, servers, VMs, and shared data.</li><li>Administer IT security systems, including antivirus monitoring, firewall management, and SIRA compliance.</li><li>Act as the primary IT contact for retail technology vendors, including POS systems, weighing scales, EAS, CCTV, network, and matrix switch systems.</li><li>Manage telecom providers (Etisalat/DU) for store connectivity, new installations, outages, and billing coordination.</li><li>Provide IT support for store openings, renovations, system upgrades, and retail technology rollouts.</li><li>Handle advanced troubleshooting and escalations impacting store operations.</li><li>Review and approve IT procurement requests related to retail operations.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li><li>5&ndash;7 years of experience in IT infrastructure or systems administration, preferably in retail or multi-branch environments.</li><li>Strong hands-on experience with POS systems, security platforms, networking, and vendor management.</li><li>Valid UAE driving license (mandatory).</li></ul>Job Type: Full-time

Senior IT Administrator

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PASONS GROUP

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Senior IT Administrator