Qureos Mentor

Patagonia

<div>Job Title: Sr. Manager Retail Merchandise Planning &ndash; North America
Team: Retail Merchandising
Scope: People Manager: M4
Year of Experience: 5-7+
Location: Ventura, CA, Hybrid
General Summary:
The Sr. Manager, Retail Merchandise Planning &mdash; North America leads the merchandising, sales, and inventory planning strategy for Patagonia&rsquo;s owned retail stores across North America (US and Canada). This role owns, in collaboration with the Global Product and Retail Operations teams, the development and execution of seasonal and long‑range plans that drive sales, margin, and inventory productivity, while reinforcing Patagonia&rsquo;s commitment to product integrity, engaging consumer experience, and responsible growth. The ideal candidate is a strategic, collaborative, data‑driven planning leader who can balance commercial performance with Patagonia&rsquo;s mission and values.
What You&rsquo;ll Do:<ul><li>
Own the North America retail merchandising, seasonal buys, and store segmentation that brings to life Patagonia&rsquo;s product and community engagement vision.</li><li>
Lead seasonal and long‑range retail financial strategies (sales, margin, AUR, markdowns, inventory, turn, WOS) that support sustainable, responsible growth across the NA network.</li><li>
Set and monitor inventory flow strategies in alignment with cross channel partners, balancing pre-season buys, replenishment, and new product intros across store clusters.</li><li>
Partner with Marketing, Retail Operations, Visual Merch, and Allocation to align seasonal sales and inventory plans with store‑level inventory strategies that optimize consumer experience and financial performance.</li><li>
Develop and mentor planning talent, build strong analytical capability, business acumen, and strategic thinking across the retail planning team.</li><li>
Establish clear operating processes and planning frameworks that drive accountability, transparency, and effective decision‑making.</li><li>
Champion the use of modern tools and processes to improve forecast accuracy, efficiency, and team&rsquo;s focus on insights and strategy that balances quantitative and qualitative execution.</li><li>
Partner closely with Merch Financial partners to align retail plans to regional and global targets and clearly articulate variance drivers, tradeoffs, and recovery paths.</li><li>
Lead weekly and monthly NA retail business reviews diagnosing performance vs. plan and recommending corrective actions.</li><li>
Partner with Retail Allocation and Outlet Planning team to support markdown and clearance strategies to optimize a clean and healthy marketplace.</li><li>
Align with eCommerce and Digital partners to leverage omni-insights while maintaining channel‑appropriate strategies for retail.</li><li>
Collaborate with channel partners on product feedback and market opportunities.</li><li>
Represent NA Retail in GTM milestones and cross‑functional forums, influencing decisions through clear, data‑backed insights.</li></ul>
Who You Are:<ul><li>
Analytical &ndash; Ability to collect, process, and interpret complex information to make decisions</li><li>
Storyteller &ndash; Strong written, visual, and verbal communication skills to create cross functional alignment connecting product to the consumer</li><li>
Team Player- Strong collaborative tendencies and team development skills</li><li>
Adaptable- Ability to remain flexible to change within the work environment and scope of responsibility</li><li>
Resilient - Able to manage multiple priorities, meet deadlines</li></ul>
What You Bring
<ul><li>5&ndash;7+ years of merchandise planning experience in retail, with deep ownership of sales, margin, and inventory performance; apparel or outdoor lifestyle strongly preferred.</li><li>
Proven expertise in retail MFP, forecasting, OTB, and in‑season inventory management.</li><li>
Strong analytical skills set, including advanced Excel and experience with planning/allocation systems.</li><li>
Demonstrated ability to lead and influence cross‑functional teams without direct authority.</li><li>
Omni‑channel planning background with strong understanding of retail vs. eComm dynamics.</li><li>
Experience developing and mentoring planners or analysts to create a high performing team that can operate in the details as well as at a product strategy level.</li><li>
Ability to balance strategic thinking with detailed execution in an evolving environment.</li><li>
Alignment with Patagonia&rsquo;s mission and values, including responsible growth and environmental stewardship.</li></ul>
Hiring Range: $145,000-$165,000 USD Annual
At Patagonia, pay ranges are assigned to a job based on the location specific market median of similar jobs according to 3rd party salary benchmark surveys. Individual pay within that range can vary for several reasons including skills/capabilities, experience, and available budget. Note the full pay range for this role ranges from: $140,100.00 - 210,100.00 USD Annual. The Hiring Range reflects where in the range we intend to hire for this role.
Benefits
Patagonia offers a comprehensive benefits package, including medical, dental, vision, retirement and leave of absence plans. Benefit plans may vary slightly depending on the nature of your employment.
Workplace Location Overview
This position is Hybrid, with a standard schedule of Tuesday - Thursday on-site and remote work on other days. Occasional additional office visits may be required for team events or critical meetings.
Employee Conduct 
It is the responsibility of every employee to contribute to a positive, inclusive work environment through cooperative and professional interactions with co-workers, customers and vendors.
Equal Employment Opportunity
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.
Equal Employment Opportunity
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.</div>

Sr. Manager Retail Merchandise Planning – North America

<div>
 
 Role:
 
 Patagonia Provisions Operations Coordinator
 
 
 
 Team:
 
 Patagonia Provisions
 
 
 
 Scope:
 
 Individual Contributor, P2
 
 
 
 Years of Experience:
 
 2&ndash;3 years
 
 
 
 Location:
 
 Sausalito, CA, Hybrid
 
 
 
 About Patagonia Provisions
 
 
 
 Patagonia Provisions was founded to change the way food is made and to help restore the planet through better sourcing, better practices, and better business. We work with farmers, fishers, and producers who are leading the way in regenerative agriculture and responsible food systems, using food as a tool to address climate change, biodiversity loss, and soil health.
 
 
 As a small, growing business within Patagonia, Provisions operates with an entrepreneurial mindset and a deep commitment to operational excellence, transparency, and environmental responsibility.
 
 
 
 What You&rsquo;ll Do
 
 
 
 As the Operations Coordinator for Patagonia Provisions, you will play a critical role in supporting day-to-day operational execution across order management, logistics, inventory coordination, and office operations. You&rsquo;ll work closely with Customer Experience, Sales, Operations, and external logistics partners to ensure orders move smoothly from entry through delivery, while maintaining accurate, audit‑ready documentation and supporting sustainability and reporting needs.
 
 
 
 Key Responsibilities Include
 
 
 
 <ul>
 <li>
 Track customer orders from entry through delivery and ensure service-level expectations are met.
 </li>
 <li>
 Serve as a primary point of contact for Customer Experience (CX) inquiries related to orders, discrepancies, and delivery issues.
 </li>
 <li>
 Monitor shared inboxes and respond promptly to fulfillment, logistics, and operations-related requests.
 </li>
 <li>
 Quote, book, and track freight shipments; coordinate with carriers to resolve delivery issues.
 </li>
 <li>
 Maintain freight documentation, support dispute resolution, and assist with freight cost analysis.
 </li>
 <li>
 Support shipping activities, inventory availability checks, and DTC kitting status updates.
 </li>
 <li>
 Partner with Sales and Operations teams to manage customer allocations and order inquiries.
 </li>
 <li>
 Monitor inventory levels, support forecasting activities, and help resolve shortages or variances.
 </li>
 <li>
 Investigate and resolve mishaps, damages, and inventory discrepancies.
 </li>
 <li>
 Prepare and maintain shipping documentation, including bills of lading (BOLs), packing slips, commercial invoices, and related forms.
 </li>
 <li>
 Ensure data accuracy and maintain organized, audit-ready records.
 </li>
 <li>
 Collect and maintain logistics and supply chain data to support sustainability, ESG, and EPR reporting.
 </li>
 <li>
 Assist with sustainability reporting, life cycle assessments (LCAs), and customer or regulatory disclosures.
 </li>
 <li>
 Support project management activities, including product launches and manufacturer onboarding.
 </li>
 <li>
 Collaborate cross-functionally to improve data quality, operational efficiency, and environmental performance.
 </li>
 <li>
 Manage general office supplies, coordinate facility needs, and support office protocols.
 </li>
 <li>
 Perform additional duties as assigned.
 
 
 </li>
 </ul>
 
 Who You Are
 
 
 
 <ul>
 <li>
 You&rsquo;re detail-oriented, organized, and take pride in keeping operations running smoothly.
 </li>
 <li>
 You enjoy problem-solving and investigating issues until they&rsquo;re fully resolved.
 </li>
 <li>
 You&rsquo;re comfortable balancing multiple priorities in a fast-moving, evolving environment.
 </li>
 <li>
 You communicate clearly and thoughtfully with customers, carriers, and internal partners.
 </li>
 <li>
 You value accuracy, consistency, and follow-through.
 </li>
 <li>
 You&rsquo;re excited by Patagonia Provisions&rsquo; mission and motivated by work that supports better food systems.
 
 
 </li>
 </ul>
 
 Experience You Bring
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Supply Chain, Operations Management, Logistics, or a related field &mdash; or equivalent experience.
 </li>
 <li>
 2&ndash;3+ years of experience in operations, logistics, supply chain, customer service, or order management; CPG experience is a plus.
 </li>
 <li>
 Experience working with ERP and order-entry systems, EDI platforms, and customer portals.
 </li>
 <li>
 Background in freight coordination, shipping documentation, or transportation logistics.
 </li>
 <li>
 Strong Excel skills and experience managing and analyzing operational data.
 </li>
 <li>
 Familiarity with inventory control, forecasting support, and discrepancy resolution.
 </li>
 <li>
 Experience managing customer inquiries and resolving order or delivery issues.
 </li>
 <li>
 Strong organizational skills with attention to detail and audit readiness.
 </li>
 <li>
 Experience supporting cross-functional projects and product launches.
 </li>
 <li>
 Ability to collect, maintain, and report on data related to sustainability or EPR requirements.
 </li>
 <li>
 Clear written and verbal communication skills.
 </li>
 <li>
 A proactive, problem-solving mindset with the ability to work independently.
 </li>
 <li>
 Comfort supporting office operations and coordinating facilities-related needs.
 
 
 </li>
 </ul>
 
 Hiring Range
 
 : $75,000- $85,000 USD Annual
 
 
 At Patagonia, pay ranges are assigned to a job based on the location specific market median of similar jobs according to 3rd party salary benchmark surveys. Individual pay within that range can vary for several reasons including skills/capabilities, experience, and available budget. Note the full pay range for this role ranges from: $68,500-$102,840 USD Annual. The Hiring Range reflects where in the range we intend to hire for this role.
 
 
 
 Workplace Location Overview
 
 
 
 This position is
 
 Hybrid
 
 , with a standard schedule of
 
 Tuesday - Thursday
 
 on-site and remote work on other days. Occasional additional office visits may be required for team events or critical meetings.
 
 
 
 Employee Conduct
 
 
 
 It is the responsibility of every employee to contribute to a positive, inclusive work environment through cooperative and professional interactions with co-workers, customers and vendors.
 
 
 
 Equal Employment Opportunity
 
 
 
 All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.
</div>

Operations Coordinator, Patagonia Provisions

Join Patagonia and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

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About Company

Sr. Manager Retail Merchandise Planning – North America

Operations Coordinator, Patagonia Provisions