Qureos Mentor

PathGroup

<div><div><div><div><p><b>JOB SUMMARY:</b></p>
<p>
Patient Services Technician under the direction of the area supervisor performs daily patient service activities of the Patient Services Center (PSC) or In-office Patient Services Technician (PST) accurately and on time. The person in this position interacts with the client, patients, and other PathGroup personnel in a professional and courteous manner and performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.</p>
<p><b>
JOB RESPONSIBILITIES</b></p>
<p><b>
ESSENTIAL FUNCTIONS:</b></p>
<ul>
<li>Greets customers appropriately. Treat all customers in a courteous manner.</li>
<li>Ensures all field phlebotomy and PSC specimens are collected accurately and on time.</li>
<li>Collects specimens according to established procedures. Properly explains in a clear but courteous manner the process of the venipuncture (blood drawing) and or other specimen collection (ex. urine or fecal) as required. Reduces patient anxiety by providing a calm environment for patients before, during and after the collection process.</li>
<li>Disposes of blood or other biohazard fluids or tissue, in accordance with applicable laws, standards, or policies. Disposes of contaminated sharps, in accordance with applicable laws, standards, and policies.</li>
<li>Completes requisitions accurately in PathConnect and/or other Pathgroup computer applications.</li>
<li>Enters patient, specimen, insurance, or billing information into computer. Requires attention to detail to maintain high level of accuracy. Communicate with clients to confirm handwritten orders, verify test(s) ordered, obtain accurate billing information, i.e. diagnosis codes, UPIN information, etc.</li>
<li>Researches test/client information utilizing lab computer system.</li>
<li>Matches laboratory requisition forms to specimen tubes. Label, centrifuge, split, and freeze specimens as required by test order.</li>
<li>Packages specimens for transport. Stores specimen sample according to required temperature, places samples in appropriate collection container/ tube, accurately labels, follows different procedures as outlined by specific to protocol deemed necessary for transport to maintain integrity of the specimen. Demonstrates proficiency of proper collection methods and proper processing of all specimens.</li>
<li>Maintains required records and documentation.</li>
<li>Maintains daily records and all appropriate PSC/IOPST Patient Services Technician logs.</li>
<li>Assists with compilation of monthly statistics and data.</li>
<li>Performs basic clerical duties, i.e. filing, faxing, and preparing mail. The person in this position is required to perform electronic data entry.</li>
<li>Approves time in attendance software by noon on the Monday following the end of the pay period. Submits accurate expense and travel logs Monday for the week prior or as directed by management.</li>
<li>Demonstrates organizational commitment.</li>
<li>Adheres to departmental and company code of grooming and dress code and lab coat policies, appearing neat and clean at all times.</li>
<li>Utilizes time appropriately. Capable of maintaining fluctuating patient flow.</li>
<li>Displays courteous and professional behavior to clients, patients, and co-workers. Communicates with co-workers and clients in a way that promotes a harmonious and cooperative working environment.</li>
<li>Answers the telephone in a friendly and helpful manner, by incorporating the company name, self-identification and a helpful statement.</li>
<li>Performs duties in an independent manner.</li>
<li>Communicates pertinent information/issues to supervisor, manager or group leader for resolution.</li>
<li>Contributes to a positive work climate and to the team effort of the department and company.</li>
<li>Ensures facilities are neat, clean and in good repair, takes appropriate action to advise Group Leader or Supervisor of required repairs and maintenance.</li>
<li>Assist with periodic inventory counts, report shortages and problems to group leader or supervisor as they occur.</li>
<li>Utilizes proper PPE (Personal Protective Equipment) to ensure patient and personal safety. Exercises all laboratory safety precautions and adheres to lab procedures as stated in procedure manuals.</li>
<li>Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data.</li>
<li>Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies.</li>
</ul>
<p><b>NON-ESSENTIAL FUNCTIONS:</b></p>
<ul>
<li>Works with other departments within PathGroup and subsidiaries.</li>
<li>Nothing in the job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.</li>
<li>Other duties as assigned.</li>
</ul></div></div></div>Requirements:
<div><p><b>EDUCATION &amp; LICENSURE:</b></p>
<ul>
<li>High School Diploma or GED preferred. (May be required based on state and laboratory guidelines.)</li>
<li>Phlebotomist Certification is preferred. (Required in Louisiana).</li>
</ul>
<p><b>REQUIREMENTS:</b></p>
<ul>
<li>At least 1 year of prior job-related experience preferred.</li></ul></div></div>

Patient Services Technician

<div><div><div><p><b>JOB SUMMARY:</b></p>
<p>
Patient Services Technician under the direction of the area supervisor performs daily patient service activities of the Patient Services Center (PSC) or In-office Patient Services Technician (PST) accurately and on time. The person in this position interacts with the client, patients, and other PathGroup personnel in a professional and courteous manner and performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.</p>
<p><b>
JOB RESPONSIBILITIES</b></p>
<p><b>
ESSENTIAL FUNCTIONS:</b></p>
<ul>
<li>Greets customers appropriately. Treat all customers in a courteous manner.</li>
<li>Ensures all field phlebotomy and PSC specimens are collected accurately and on time.</li>
<li>Collects specimens according to established procedures. Properly explains in a clear but courteous manner the process of the venipuncture (blood drawing) and or other specimen collection (ex. urine or fecal) as required. Reduces patient anxiety by providing a calm environment for patients before, during and after the collection process.</li>
<li>Disposes of blood or other biohazard fluids or tissue, in accordance with applicable laws, standards, or policies. Disposes of contaminated sharps, in accordance with applicable laws, standards, and policies.</li>
<li>Completes requisitions accurately in PathConnect and/or other Pathgroup computer applications.</li>
<li>Enters patient, specimen, insurance, or billing information into computer. Requires attention to detail to maintain high level of accuracy. Communicate with clients to confirm handwritten orders, verify test(s) ordered, obtain accurate billing information, i.e. diagnosis codes, UPIN information, etc.</li>
<li>Researches test/client information utilizing lab computer system.</li>
<li>Matches laboratory requisition forms to specimen tubes. Label, centrifuge, split, and freeze specimens as required by test order.</li>
<li>Packages specimens for transport. Stores specimen sample according to required temperature, places samples in appropriate collection container/ tube, accurately labels, follows different procedures as outlined by specific to protocol deemed necessary for transport to maintain integrity of the specimen. Demonstrates proficiency of proper collection methods and proper processing of all specimens.</li>
<li>Maintains required records and documentation.</li>
<li>Maintains daily records and all appropriate PSC/IOPST Patient Services Technician logs.</li>
<li>Assists with compilation of monthly statistics and data.</li>
<li>Performs basic clerical duties, i.e. filing, faxing, and preparing mail. The person in this position is required to perform electronic data entry.</li>
<li>Approves time in attendance software by noon on the Monday following the end of the pay period. Submits accurate expense and travel logs Monday for the week prior or as directed by management.</li>
<li>Demonstrates organizational commitment.</li>
<li>Adheres to departmental and company code of grooming and dress code and lab coat policies, appearing neat and clean at all times.</li>
<li>Utilizes time appropriately. Capable of maintaining fluctuating patient flow.</li>
<li>Displays courteous and professional behavior to clients, patients, and co-workers. Communicates with co-workers and clients in a way that promotes a harmonious and cooperative working environment.</li>
<li>Answers the telephone in a friendly and helpful manner, by incorporating the company name, self-identification and a helpful statement.</li>
<li>Performs duties in an independent manner.</li>
<li>Communicates pertinent information/issues to supervisor, manager or group leader for resolution.</li>
<li>Contributes to a positive work climate and to the team effort of the department and company.</li>
<li>Ensures facilities are neat, clean and in good repair, takes appropriate action to advise Group Leader or Supervisor of required repairs and maintenance.</li>
<li>Assist with periodic inventory counts, report shortages and problems to group leader or supervisor as they occur.</li>
<li>Utilizes proper PPE (Personal Protective Equipment) to ensure patient and personal safety. Exercises all laboratory safety precautions and adheres to lab procedures as stated in procedure manuals.</li>
<li>Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data.</li>
<li>Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies.</li>
</ul>
<p><b>NON-ESSENTIAL FUNCTIONS:</b></p>
<ul>
<li>Works with other departments within PathGroup and subsidiaries.</li>
<li>Nothing in the job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.</li>
<li>Other duties as assigned.</li>
</ul></div></div>Requirements:
<div><p><b>EDUCATION &amp; LICENSURE:</b></p>
<ul>
<li>High School Diploma or GED preferred. (May be required based on state and laboratory guidelines.)</li>
<li>Phlebotomist Certification is preferred. (Required in Louisiana).</li>
</ul>
<p><b>REQUIREMENTS:</b></p>
<ul>
<li>At least 1 year of prior job-related experience preferred.</li></ul></div></div>

Monitor and respond to incoming communication via the shared archiving inbox
<br><br>
Review and process requests for slides, blocks, and requisitions, both on- and off-campus
<br><br>
Log all incoming and outgoing materials for traceability and tracking
<br><br>
Travel to assigned off-site locations on a rotational weekly schedule to perform slide filing using LIS tracking systems
<br><br>
Assist with Legal Hold Requests, ensuring proper collection and placement of materials in designated off-site Legal Hold libraries
<br><br>
Help prepare aged storage cabinets for transport to deep storage, including materials for Continuing Medical Centers (CMCs)
<br><br>
Support the rotation and reorganization of block, slide, and requisition storage areas to optimize space utilization
<br><br>
Use automated laboratory equipment according to standard operating procedures and manufacturer instructions
<br><br>
Stay current by completing required SOP reviews and educational modules
<br><br>
Notify supervisors of any instrument or system malfunctions
<br><br>
Ensure workstations are properly staffed, including arranging coverage during breaks or shift changes
<br><br>
Maintain HIPAA compliance and protect the confidentiality of patient data at all times
<br><br>
<b>Requirements:</b><br>
MVR required, Must have Driver's license, clean driving record and provide personal declaration page of auto insurance.

Administrative Support File Clerk

<div><p><b>JOB SUMMARY:</b></p>
<p>
Perform various functions in the Clinical lab related to data entry, specimen handling, centrifuging, pouring off and preparing specimens for testing, preparing peripheral smears by automated methods, loading bar-coded specimens on analyzers, automated process of sorting, decapping, aliquotting and archiving specimens and assisting Clinical Supervisors/Managers in the day to day operation of the laboratory as necessary.</p>
<p><b>
ESSENTIAL FUNCTIONS:</b></p>
<ul>
<li>Responsible for accurately capturing computer images for using software.</li>
<li>Perform data entry concerning patient demographics information, copying requisitions for case folders, and imaging.</li>
<li>Handle specialty specimens including assembling specimen folders, printing labels, sorting samples by department, filling out paperwork for add-on testing and sending out samples for reference testing.</li>
<li>Clean, and file specialty testing slides.</li>
<li>Receive inbound calls from physicians, laboratories, nurses, clients, sales reps, clinics, and hospitals and directs those calls to appropriate personnel and communicate with clients, as necessary.</li>
<li>Collect information related to client inquiries/complaints and communicate to Client Services Representative for follow-up and response.</li>
<li>Transport and help maintain organization of documentation stored off-site. Review retention times and dispose of appropriate pieces of documentation when retention times are met.</li>
<li>Responsible for maintaining and reviewing pending lists and ensuring fulfillment of referral testing TAT's.</li>
<li>Exercise all laboratory safety precautions and adhere to lab procedures as stated in procedure manuals.</li>
<li>Handle difficult calls tactfully, courteously, and professionally.</li>
<li>Routine clerical duties including filing, faxing, inventory of supplies for the various departments, receiving and distributing mail.</li>
<li>Exercise all laboratory safety precautions and adhere to lab procedures as stated in procedure manuals.</li>
<li>Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data.</li>
<li>Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies.</li>
</ul>Requirements:
<p><b>EDUCATION &amp; LICENSURE:</b></p>
<ul>
<li>High School Diploma or GED is required.</li>
<li>Prior knowledge of laboratory testing and specimen processing.</li>
</ul>
<p><b>EXPERIENCE:</b></p>
<ul>
<li>Minimum of one year of previous health care environment job-related experience is required.</li>
<li>Strong aptitude for pattern recognition is required.</li>
<li>Must be able to type at least 50 words-per-minute.</li>
<li>Knowledge of medical terminology required.</li></ul></div>

Clinical Lab Assistant

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PathGroup

About Company

Patient Services Technician

Patient Services Technician

Patient Services Technician

Administrative Support File Clerk

Clinical Lab Assistant