Abrar Admin

Patio Pools and Spas

Job Title: Service Scheduler / Dispatcher &ndash; Pool Service Company Location: Tucson, AZ Schedule: Monday&ndash;Friday | Full-Time | Day ShiftJob Overview: Busy residential pool service company seeking a Service Scheduler / Dispatcher to manage incoming customer calls and schedule repair appointments for two pool equipment technicians. This role is ideal for someone with customer service, scheduling, dispatch, or service coordination experience.Responsibilities:<ul><li>Answer inbound customer calls and schedule service appointments</li><li>Dispatch and coordinate daily schedules for repair technicians</li><li>Communicate service times and updates with customers</li><li>Enter work orders and customer information into scheduling software</li><li>Track inventory needed for service calls</li><li>Provide general office and administrative support</li></ul>Qualifications:<ul><li>Customer service or call center experience preferred</li><li>Experience in scheduling, dispatching, or service coordination a plus</li><li>Strong organization and communication skills</li><li>Comfortable using Microsoft Excel, Outlook and scheduling software</li><li>Ability to multitask in a fast-paced office</li></ul>Schedule: Monday &ndash; Friday | Daytime hours | No weekendsPay: $18.00 - $22.00 per hourExpected hours: 40.0 per weekBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>How many technicians or field employees have you scheduled at one time? </li><li>How comfortable are you handling a high volume of incoming customer calls?</li><li>Briefly describe your experience with scheduling or dispatching technicians.</li><li>This position requires being in the office Monday-Friday during business hours. Are you able to reliably work this schedule? </li></ul>Work Location: In person

Customer Service & Scheduling Coordinator - Pool Service Company

Join Patio Pools and Spas and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Patio Pools and Spas

About Company

Customer Service & Scheduling Coordinator - Pool Service Company