Qureos Mentor

Patterson Companies

<div>Patterson isn't just a place to work, it's a partner that cares about your success.
One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.<h2 class="jobSectionHeader">
Job Summary</h2>
The PVS Technology Specialist I consults with the Territory Managers to evaluate current customer&rsquo;s business practices and make strategic recommendations to the customer about the integration of Patterson technologies with their current practice system&rsquo;s capabilities. This position will develop branch technology sales and installations to achieve budgeted sales volume and other established goals, including increasing market penetration and maintaining acceptable gross profit levels on all technology sales<h2 class="jobSectionHeader">
Essential Functions</h2>
To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.<ul><li>
Actively identifies opportunities and sells Patterson Veterinary technology products and solutions in order to assist the account growth and meet their business needs.</li><li>
Achieves and exceeds regular sales goals and targets presented by the TSM. Will be eligible for commissions, bonuses and sales contests as detailed by the TSM in the Technology Specialist compensation plan.</li><li>
Records accurate sales activity and notes as required by the TSM.</li><li>
Develops a territory sales plan to achieve goals, which will be approved by the TSM.</li><li>
Completes certain products and sales campaigns as assigned.</li><li>
Develops and maintains professional relationships with branch manager, territory manager, customers, vendors and other Company personnel.</li><li>
Consults with territory managers, branch manager and customers to assess and meet customer technology needs.</li><li>
Assist the customer with designing a software solution and a business flow that will suit their needs. Recommend improvements and upgrades as appropriate.</li><li>
Acts as an ongoing advisor to Patterson Vet customers regarding their technology structure and software packages.</li><li>
Ensures appropriate paperwork is completed and financial arrangements are secured to complete sales.</li><li>
Collaborates with the PTC to resolve software issues as necessary.</li><li>
Attends, participates in, and supports meetings and activities (technology events and marketing activities), as requested by the branch manager, region manager, or corporate office.</li><li>
Attends Patterson Vet meetings at the National and Branch level.</li></ul><h2 class="jobSectionHeader">
Job Qualifications</h2><h2 class="jobSectionHeader">
Required Qualifications</h2><ul><li>
Excellent presentation skills.</li><li>
Outstanding problem-solving skills.</li><li>
Ability to work and contribute to a team environment.</li><li>
Excellent communication skills, both oral and written.</li><li>
Strong user knowledge of MS Windows.</li><li>
Strong working knowledge of at least one veterinary practice management and/or clinical software application</li><li>
Knowledge of veterinary industry and general practices</li></ul><h2 class="jobSectionHeader">
Preferred Qualifications</h2><ul><li>
Bachelor&rsquo;s degree is preferred.</li></ul><h2 class="jobSectionHeader">
Working Conditions</h2><h2 class="jobSectionHeader">
Physical Demands</h2><ul><li>
Operating a computer or other office devices for the majority of the workday</li><li>
May occasionally need to move packages up to 10 pounds such as office supplies or equipment</li><li>
Must be able to communicate with others in person, over the phone, and in writing.</li><li>
Must be able to understand and effectively exchange accurate information with others such as coworkers, customers and vendors</li><li>
Must be able to read and interpret various electronic and written documents</li></ul><h2 class="jobSectionHeader">
Environmental Factors</h2><ul><li>
This position is in an office environment in which team members occupy desks in assigned areas or at meeting/collaboration spaces within the building. The building&rsquo;s primary work areas consist of desks, chairs, computers and other office equipment and devices for professional services.</li></ul><h2 class="jobSectionHeader">
Travel and On-call</h2><ul><li>
This position requires traveling to customer locations and providing services and support to customers</li></ul>
What's In It For You:
We provide competitive benefits, unique incentive programs and rewards for our eligible employees:<ul><li>
Full Medical, Dental, and Vision benefits and an integrated Wellness Program</li><li>
401(k) Match Retirement Savings Plan</li><li>
Educational Assistance Program</li><li>
Full Paid Parental and Adoption Leave</li><li>
LifeWorks (Employee Assistance Program)</li><li>
Patterson Perks Program</li></ul>
Compensation:
This position is paid on a commission basis.<h2 class="jobSectionHeader">
EEO Statement</h2>
Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.</div>

Vet Technology Phone Sales Specialist (Remote)

<div>Patterson isn't just a place to work, it's a partner that cares about your success.
One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.
The Service Manager role is responsible for the management of daily operations and employees within a robust service department. This role collaborates with leadership to develop local market service strategy, and align branch and corporate initiatives, to encourage growth of current business and cultivate new customers.
Location: Boise, ID or Spokane, WA 
Essential Functions<ul><li>
Responsible for building strong relationships with customers with face-to-face interaction, as well as building strong working alliances with internal departments or facilities to ensure proper management of the service life cycles.</li><li>
Provide regular direction and coaching to field-based employees to ensure timely service to customers, increased service revenue, and implementation of best practices and optimization of efficient department workflows</li><li>
Develop department KPIs, and drive team performance through KPI and profit &amp; loss performance reporting; implement operational process improvements that are aligned with strategic priorities</li><li>
Develop and manage project plans in support of the sales and technical service life cycle, including delegating responsibilities to technical service, and operations staff and holding staff accountable for executing on project deliverables.</li><li>
Manage service assets including technician fleet vehicles, tools, parts inventory, and the resolution of inventory variances</li><li>
Partner with relevant branch and company departments to develop a successful and healthy Service Department through designing and executing on a team and customer-focused culture by finding the knowledge and skills to bridge operational gaps, creating optimal workflows, and aligning internal processes</li><li>
Responsible to ensure our service technicians are compliant with company and regulatory standards (i.e. x-ray compliance, rental equipment reporting, etc.)</li><li>
Communicate organization information through department meetings, one-on-one meetings, co-travel, email, and regular interpersonal communication; resolve employee concerns in an effective, prompt, and consistent manner and promote an inclusive environment where different employee perspectives are valued</li><li>
Oversee, and effectively lead, branch and team directed change management activities</li><li>
Comply with Company and department policies and standards; performs other duties as assigned</li></ul> 
People Management<ul><li>
Accountable for team staffing and managing direct reports to include development, performance management, goal setting, and other managerial duties</li><li>
Ensures direct reports are aware of and follow ethical business practices and Company&rsquo;s Code of Conduct to maintain a supportive and productive working environment.</li></ul> 
Minimum Requirements<ul><li>
Bachelor's degree in business or related area or equivalent education and/or experience</li><li>
6 years' experience in a related industry such as service or warehouse, or in a leadership/management role and</li><li>
2 years management or leadership experience gained through increasingly responsible and mentoring peers within a service department</li><li>
Driver's License Required</li></ul> 
Preferred Requirements<ul><li>
Valid driver&rsquo;s license along with good driving record. Required</li></ul> 
Skills and Abilities<ul><li>
Ability to clearly and confidently communicate and present a variety of content</li><li>
Comfort utilizing technology and automation tools</li><li>
Highly motivated with exceptional customer service, planning, and organizational skills</li><li>
Demonstrated ability to generate and execute change management projects</li><li>
Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word, and Excel with the ability to pick up new systems and software easily</li></ul> 
Physical and Cognitive Demands<ul><li>
Communicate/Hearing Frequently</li><li>
Communicate/Talking Frequently</li><li>
Learn New Tasks or Concepts Frequently</li><li>
Make Timely Decisions in the Context of a Workflow Frequently</li><li>
Complete Tasks Independently Constantly</li><li>
Maintain Focus Constantly</li><li>
Remember Processes &amp; Procedures Constantly</li><li>
Stationary Position (Seated) Constantly</li><li>
Vision Constantly</li><li>
Hand/Eye Coordination Occasionally</li><li>
Bend Rarely</li><li>
Complete Tasks in a Noisy Environment Rarely</li><li>
Feeling/Grasping/Handling Rarely</li><li>
Move/Traverse Rarely</li><li>
Repetitive Motions Rarely</li></ul> 
Working Environment<ul><li>
Hazards Occasionally</li></ul>
Environmental Conditions<ul><li>
Office: This position primarily operates in a professional office environment in which team members occupy desks in assigned areas or at meeting/collaboration spaces within the building. The building's primary work areas consist of desks, chairs, computers, and other office equipment and devices for professional services.</li><li>
Primary Traveling: This position requires traveling to customer locations and providing services and support to customers.</li></ul> 
Travel Requirements<ul><li>
60% This position requires traveling to customer locations and providing services and support to customers.</li></ul>
#LI-NR1
What's In It For You:
We provide competitive benefits, unique incentive programs and rewards for our eligible employees:<ul><li>
Full Medical, Dental, and Vision benefits and an integrated Wellness Program</li><li>
401(k) Match Retirement Savings Plan</li><li>
Paid Time Off (PTO)</li><li>
Holiday Pay &amp; Floating Holidays</li><li>
Volunteer Time Off (VTO)</li><li>
Educational Assistance Program</li><li>
Full Paid Parental and Adoption Leave</li><li>
LifeWorks (Employee Assistance Program)</li><li>
Patterson Perks Program</li></ul>
The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills.
$92,300.00 - $123,100.00<h2 class="jobSectionHeader">
EEO Statement</h2>
Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.</div>

Service Manager- Field

<div>Patterson isn't just a place to work, it's a partner that cares about your success.
One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.<h2 class="jobSectionHeader">
Job Summary</h2>
The role of Service Technician for Feedyard Software &amp; Networking provides technical support, maintenance and repair for Animal Health International Inc. software, Animal Management Software (AMS) Turnkey Computer Systems (a division of Animal Health International Inc.) provides fully integrated software applications coupled with comprehensive software support and training to meet the unique needs of the feed yard industry. Please take a look at one of our typical customer installation sites:
https://bcove.video/3Xspicf
As an IT Field Service Technician, you are an important part of a small but mighty team. If you enjoy providing critical IT services to customers, where no two days are the same and are adaptable and love to make a difference, this is the job for you. Car allowance and company paid cell phone provided.
Essential Functions
To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.
Responsibilities and Essential Job Functions
Equipment Installation and Repair<ul><li>
Transact all business in accordance with Animal Health International Inc.&rsquo;s business code of ethics and conduct.</li><li>
Provide technical support, maintenance and repair for Animal Health International Inc. software, Animal Management Software (AMS)</li><li>
Responds to assigned customer service calls, diagnosing software and network problems, and making appropriate repairs.</li><li>
Responsible for software/network installation projects for current and new customer sites.</li><li>
Prepare for and perform standard system installations and test the functionality of all components.</li><li>
Provide technical assistance and training to customers as needed for proper operation of equipment and systems to achieve desired results.</li><li>
Complete all required service forms, records, and documentation as required.</li><li>
Maintain strong and supportive customer relationships by providing technical support after repair or installation; available for consultation and support which includes rotating nights and weekends on-call schedule.</li><li>
Maintain strong accountability in regard to employee and customer health and safety when performance service work, as environment and conditions will vary greatly.</li><li>
Inventory &amp; Asset Management</li><li>
Prepare list of necessary equipment for each installation and service request.</li><li>
Uses, maintains, and secures test devices and tools used to adjust, calibrate, and repair equipment.</li><li>
Monitor inventory of products used at assigned customer locations to assure that computers and network are in adequate condition for continuous operation at all times.</li><li>
Manage vehicle inventory and restock as necessary.</li><li>
Ensure proper vehicle maintenance guidelines and safe driving habits are followed.</li><li>
Ensure proper use and maintenance of all company provided assets, including but not limited to computer, parts, , etc.</li><li>
Performs all other duties as assigned</li></ul>
Job Qualifications
<ul><li>High school diploma or equivalent.</li><li>
0-2 years prior experience in a technical, software, or related field</li><li>
Valid driver&rsquo;s license and clean driving record required</li><li>
Ability to design, install, and configure/ troubleshoot simple wired and wireless networks.</li><li>
Must be willing and able to work in a variety of physical and environmental conditions indoor and outdoor.</li><li>
Able to climb heights 17&rsquo; to 200&rsquo;</li><li>
Able to lift 55 lbs.</li><li>
Strong customer service skills.</li><li>
Computer skills, including MS Office and other software systems.</li></ul>
Preferred Qualifications
Associates degree in a computer related field.
Two years of related experience is a plus.
Experience working in Animal Agriculture
Troubleshooting Windows operating system.
Wireless networking experience preferred.
Travel and On-Call:
<ul><li>This position requires same day travel 50-75% in a local area and occasional overnight travel 15-25% in a regional area.
For this position being on-call is required.</li></ul>
What's In It For You:
We provide competitive benefits, unique incentive programs and rewards for our eligible employees:<ul><li>
Full Medical, Dental, and Vision benefits and an integrated Wellness Program</li><li>
401(k) Match Retirement Savings Plan</li><li>
Paid Time Off (PTO)</li><li>
Holiday Pay &amp; Floating Holidays</li><li>
Volunteer Time Off (VTO)</li><li>
Educational Assistance Program</li><li>
Full Paid Parental and Adoption Leave</li><li>
LifeWorks (Employee Assistance Program)</li><li>
Patterson Perks Program</li></ul>
The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills.
$20.91 - $27.16<h2 class="jobSectionHeader">
EEO Statement</h2>
Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.</div>

Feedyard IT Service Technician

<div>Patterson isn't just a place to work, it's a partner that cares about your success.
One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.
As a Customer Service Representative III (CSR III), you are responsible for assisting internal and external customers and sales representatives with order entry with professionalism, skill, and expediency.
Customer Service Representative III also places outbound calls to existing customers to identify and suggest additional products and increase sales and services. The Customer Service Representative III works closely with Territory Representatives, Branch Offices and Customer Lists for lead generation.<h2 class="jobSectionHeader">
Essential Functions</h2>
To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.
Administrative:<ul><li>
Accurately process and ensure accuracy of customer transactions in order entry system such as orders, quotes, returns, etc.</li><li>
Maintain accurate customer and territory records, facility records, and document all customer interaction.</li><li>
Generation of reports</li><li>
Monitor scheduled shipment dates to ensure timely delivery.</li><li>
Accurately maintain and ensure regulatory guidelines are met according to Company, State, and Federal policies.</li><li>
Gain understanding of and adhere to Accounts Receivables policies and practices.</li><li>
Verify price and terms in accordance with standard procedures and customer profitability profiles.</li><li>
Multitask and work within multiple computer systems and communication platforms simultaneously.</li><li>
Maintain a current knowledge of company products, policies and procedures</li></ul>
Customer Support:<ul><li>
Develop strong working relationships across the business/functions, as well as with customers and manufacturing partners.</li><li>
Provide impeccable customer service and sales support; respond to customer queries, answer questions and solve problems in a timely fashion.</li><li>
Communicate any pertinent information received from customers to the outside sales representative or appropriate management.</li><li>
Identify customer requirements and expectations in order to recommend specific products and/or solutions.</li></ul><h2 class="jobSectionHeader">
Additional Functions</h2>
In addition to the essential functions listed below, the incumbent may perform the following additional functions.
<ul><li>Upgrades telephone orders.</li><li>
Introducing and promoting new products during calls.</li><li>
Identify opportunities to increase sales through suggesting additional products based on past purchases and complimentary products.</li><li>
Suggests additional products based on past purchases and complimentary products.</li><li>
Initiate and complete follow up activities to close sales opportunities.</li><li>
Utilize selling processes and techniques to increase sales.</li><li>
Perform other customer service representative III duties as assigned.</li></ul><h2 class="jobSectionHeader">
Job Qualifications</h2><h2 class="jobSectionHeader">
Required Qualifications</h2><ul><li>
High School Degree or equivalent</li><li>
Exceptional customer service and organizational skills</li><li>
Accuracy and strong attention to detail</li><li>
Effective verbal, written, and interpersonal communication skills</li><li>
General computer proficiency including knowledge of MS Office</li></ul><h2 class="jobSectionHeader">
Preferred Qualifications</h2><ul><li>
Associate&rsquo;s Degree or equivalent combination of education and experience.</li><li>
Proficiency in SAP or related ERP</li></ul><h2 class="jobSectionHeader">
Working Conditions</h2><h2 class="jobSectionHeader">
Physical Demands</h2><ul><li>
Operating a computer or other office devices for the majority of the workday</li><li>
May occasionally need to move packages up to 10 pounds such as office supplies or equipment</li><li>
Must be able to communicate with others in person, over the phone, and in writing.</li><li>
Must be able to understand and effectively exchange accurate information with others such as coworkers, customers and vendors</li><li>
Must be able to read and interpret various electronic and written documents.</li></ul><h2 class="jobSectionHeader">
Environmental Factors</h2>
This position is in an office environment in which team members occupy desks in assigned areas or at meeting/collaboration spaces within the building. The building&rsquo;s primary work areas consist of desks, chairs, computers and other office equipment and devices for professional services.<h2 class="jobSectionHeader">
Travel and On-Call</h2>
This position provides the opportunity for minimal travel (10%) in a local area for a sales ride-along or training opportunity.
What's In It For You:
We provide competitive benefits, unique incentive programs and rewards for our eligible employees:<ul><li>
Full Medical, Dental, and Vision benefits and an integrated Wellness Program</li><li>
401(k) Match Retirement Savings Plan</li><li>
Paid Time Off (PTO)</li><li>
Holiday Pay &amp; Floating Holidays</li><li>
Volunteer Time Off (VTO)</li><li>
Educational Assistance Program</li><li>
Full Paid Parental and Adoption Leave</li><li>
LifeWorks (Employee Assistance Program)</li><li>
Patterson Perks Program</li></ul>
The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills.
$19.23 - $25.00<h2 class="jobSectionHeader">
EEO Statement</h2>
Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.</div>

Customer Service Rep III

<div>Patterson isn't just a place to work, it's a partner that cares about your success.
One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.<h2 class="jobSectionHeader">
Job Summary</h2>
We Are Patterson! Patterson Companies, Inc. is focused on providing the best products, technologies, services and business solutions to the animal and oral health markets. The Administrative Assistant II supports the business unit by providing administrative services to assigned manager(s) and/or multiple departments. They might be called upon to provide receptionist duties.<h2 class="jobSectionHeader">
Essential Functions</h2>
To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.<ul><li>
Receives and, handles communication within department(s) promptly and courteously</li><li>
Maintains strong organizational skills to facilitate the efficient retrieval of material and can provide quality assurance for work of others</li><li>
Data Entry duties</li><li>
Handles travel arrangements</li><li>
Performs receptionist duties</li></ul><h2 class="jobSectionHeader">
Job Qualifications</h2>
Required Qualifications<ul><li>
High School Diploma or GED or equivalent experience and at least two (2) years of relevant job experience</li><li>
Solid verbal and written communications skills, personal skills and ability to understand, follow the directions and manage multiple deadlines and projects</li><li>
Strong working knowledge in preparing reports, presentation materials, scheduling meetings</li><li>
Proficient and accurate keyboarding skills</li><li>
Experience with the Microsoft Office suite including in-depth knowledge of Outlook, Word, and Excel with the ability to pick up new systems and software easily</li><li>
Phone Communication: Ability to answer, screen, and route incoming calls professionally, take detailed messages, and handle customer inquiries, often acting as the first point of contact.</li><li>
Mail &amp; Correspondence: Proficient in opening, sorting, scanning, and distributing mail, as well as managing courier shipments and sending correspondence.</li></ul>
Preferred Qualifications<ul><li>
Associates degree in office administration preferred</li></ul><h2 class="jobSectionHeader">
Working Conditions</h2>
Physical Demands<ul><li>
Ability to sit or stand while operating office equipment, such as a computer or telephone for 6-8 hours per day</li><li>
Ability to work in an office environment either onsite or remotely</li><li>
Operating a computer or other office device up to 8 hours per day</li><li>
Position involves frequent communication with customers, inside staff, etc. and requires ability to understand and effectively exchange accurate information</li></ul>
Environmental Factors
This position is in an office environment in which team members occupy desks in assigned areas or at meeting/collaboration spaces within the building. The building&rsquo;s primary work areas consist of desks, chairs, computers and other office equipment and devices for professional services.
Travel and On-Call
This position may require limited travel within local areas of support.
What's In It For You:
We provide competitive benefits, unique incentive programs and rewards for our eligible employees:<ul><li>
Full Medical, Dental, and Vision benefits and an integrated Wellness Program</li><li>
401(k) Match Retirement Savings Plan</li><li>
Paid Time Off (PTO)</li><li>
Holiday Pay &amp; Floating Holidays</li><li>
Volunteer Time Off (VTO)</li><li>
Educational Assistance Program</li><li>
Full Paid Parental and Adoption Leave</li><li>
LifeWorks (Employee Assistance Program)</li><li>
Patterson Perks Program</li></ul>
The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills.
$20.91 - $27.16<h2 class="jobSectionHeader">
EEO Statement</h2>
Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.</div>

Administrative Assistant II

<div>Patterson isn't just a place to work, it's a partner that cares about your success.
One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.<h2 class="jobSectionHeader">
Job Summary</h2>
As a TechEdge Service Coordinator for Patterson Dental, you will be responsible for providing a professional approach to dispatching and performing all duties related to the scheduling of requests for service. The service coordinator role requires a high level of professional autonomy due to the nature of resource planning in assignment of service technicians to service requests.<h2 class="jobSectionHeader">
Essential Functions</h2><ul><li>
Triages calls and inquiries from customers.</li><li>
Assigns and schedules service requests from clients or company personnel.</li><li>
Manages resources efficiently and effectively for all scheduled service.</li><li>
Monitors service orders assigned to technicians.</li><li>
Responsible for the life cycle of service order (creates, edits, completes and invoice service orders).</li><li>
Reconciles various CRM reports on a monthly basis.</li><li>
Works closely with the Branch Procurement Specialist(s) with resource and project planning.</li><li>
Demonstrates a commitment to Patterson values &amp; professionalism through appropriate conduct at all times.</li><li>
Performs other service coordinator duties as assigned.</li></ul><h2 class="jobSectionHeader">
Job Qualifications</h2>
Minimum Qualifications:<ul><li>
Associates degree or higher preferred or 2-5 years equivalent industry experience.</li><li>
Expresses strong customer service orientation or related dispatching experience through excellent written and verbal/phone communication skills.</li><li>
Has strong organizational and multi-tasking skills, demonstrates sound judgment and excellent decision-making abilities, and shows a great attention to detail.</li><li>
Ability to positively contribute to the Branch team environment by taking initiative to learn and improve upon skillsets.</li><li>
Possesses strong planning and organizational skills, both written and verbal.</li><li>
Uses technology with efficiency, including Microsoft 365 and SAP CRM platforms.</li></ul>
Preferred Qualifications:
<ul><li>1-3 years dispatching and customer service experience, with previous experience in the Dental industry preferred.</li><li>
Previous working experience with project or resource coordination.</li><li>
Bookkeeping/accounting experience preferred.</li></ul>
What's In It For You:
We provide competitive benefits, unique incentive programs and rewards for our eligible employees:<ul><li>
Full Medical, Dental, and Vision benefits and an integrated Wellness Program</li><li>
401(k) Match Retirement Savings Plan</li><li>
Paid Time Off (PTO)</li><li>
Holiday Pay &amp; Floating Holidays</li><li>
Volunteer Time Off (VTO)</li><li>
Educational Assistance Program</li><li>
Full Paid Parental and Adoption Leave</li><li>
LifeWorks (Employee Assistance Program)</li><li>
Patterson Perks Program</li></ul>
The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills.
$25.05 - $32.55<h2 class="jobSectionHeader">
EEO Statement</h2>
Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.</div>

TechEdge Service Coordinator

<div>Patterson isn't just a place to work, it's a partner that cares about your success.
One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.<h2 class="jobSectionHeader">
Job Summary</h2>
As an Office Clerk, you will support all office and administrative operations for your location. You will be responsible for daily office activities including but not limited to: processing vendor invoices, scanning, running reports, event planning and communications, maintain data records and files, data entry, route incoming phone calls, and greet visitors.<h2 class="jobSectionHeader">
Essential Functions</h2>
To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position. Work will vary based on the need of your business / location. Work could include, but not limited to:<ul><li>
Answer telephone and greet guests in a professional manner</li><li>
Route incoming mail, answer correspondence, and prepare outgoing mail</li><li>
Process vendor invoices for payment, and maintain vendor invoice files</li><li>
Scan all necessary purchase orders and invoices to appropriate files</li><li>
Process and distributes daily operations reports</li><li>
Assist with accounting reconciliation process</li><li>
Enter all building errors accurately into required systems and files</li><li>
Prepare, issue and send out receipts, bills, policies, invoices, statements, and checks</li><li>
Create orientation paperwork for new employees onsite</li><li>
Update and maintain employee events and communications board</li><li>
Maintain the housekeeping and sanitation standards of the distribution center including ordering all supplies for facility</li><li>
Performs other duties as assigned or requested</li></ul><h2 class="jobSectionHeader">
Job Qualifications</h2>
Required Qualifications<ul><li>
High School Diploma</li><li>
At least 1 year of experience in an office environment</li><li>
Competent computer skills, including experience with MS Office Suite</li><li>
Strong attention to detail and ability to multi-task</li><li>
Effective customer service and communication skills</li><li>
Familiarity with standard office equipment</li></ul><h2 class="jobSectionHeader">
Working Conditions</h2>
Physical Demands<ul><li>
Operating a computer or other office devices for the majority of the workday</li><li>
May occasionally need to move packages up to 10 pounds such as office supplies or equipment</li><li>
Must be able to communicate with others in person, over the phone, and in writing</li><li>
Must be able to understand and effectively exchange accurate information with others such as coworkers, customers and vendors</li><li>
Must be able to read and interpret various electronic and written documents</li></ul>
Environmental Factors
This position is in an office environment in which team members occupy desks in assigned areas or at meeting/collaboration spaces within the building. The building&rsquo;s primary work areas consist of desks, chairs, computers and other office equipment and devices for professional services.
What's In It For You:
We provide competitive benefits, unique incentive programs and rewards for our eligible employees:<ul><li>
Full Medical, Dental, and Vision benefits and an integrated Wellness Program</li><li>
401(k) Match Retirement Savings Plan</li><li>
Paid Time Off (PTO)</li><li>
Holiday Pay &amp; Floating Holidays</li><li>
Volunteer Time Off (VTO)</li><li>
Educational Assistance Program</li><li>
Full Paid Parental and Adoption Leave</li><li>
LifeWorks (Employee Assistance Program)</li><li>
Patterson Perks Program</li></ul>
The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills.
$15.29 - $19.87<h2 class="jobSectionHeader">
EEO Statement</h2>
Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.</div>

Office Clerk

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