Qureos Mentor

PayTech Group

<div>
 
 Job Title:
 
 Payments Project Manager
 
 
 
 Term:
 
 12 months
 
 
 
 Location:
 
 Muscat, Oman
 
 
 
 Relevant experience:
 
 10 years+
 
 
 
 Mandatory requirements:
 
 
 
 <ul>
 <li>
 Experience working on banking / payment product
 </li>
 <li>
 Excellent understanding of portfolio optimization and customer conversion processes
 </li>
 <li>
 Hands-on experience with Mastercard (Issuing, Authorization, Clearing/Settlement, CMS) and cards technology, ideally in scheme migration
 
 
 
 </li>
 </ul>
 
 PURPOSE OF THE PROJECT
 
 
 
 The Project Manager will be responsible for setting up and leading a project management office to oversee the execution of a comprehensive conversion program. This role will act as the primary coordination point between Mastercard and the client, ensuring seamless communication and coordination. The client will be migrating their card portfolio from one card scheme to another.
 
 
 Key Activities
 
 
 
 Core Responsibilities And Accountabilities
 
 
 
 <ul>
 <li>
 Setting up a project management office to oversee the execution of the conversion program;
 </li>
 <li>
 Develop and agree the overall Migration Masterplan considering all required elements
 </li>
 <li>
 Acting as a single point of contact between Mastercard and the Client in relation to the conversion program;
 </li>
 <li>
 Driving operational aspects of the conversion, including documentation of the proposed customer conversion journey;
 </li>
 <li>
 Coordinate with client teams such as IT, Marketing, Procurement and Product to ensure tasks are executed as per the masterplan
 </li>
 <li>
 Overseeing and driving the day-to-day execution of the conversion;
 </li>
 <li>
 Coordinate between different internal and external stakeholders;
 </li>
 <li>
 Manage and document, Risk, Issues and Dependencies for the conversion ensuring that the appropriate escalation is taken as needed.
 </li>
 <li>
 Monitoring and reporting on conversion performance on a regular basis;
 </li>
 <li>
 Driving the execution of portfolio optimization activities to drive desired portfolio behavior post conversion;
 </li>
 <li>
 Provide continuous regular reporting on conversion performance; and
 </li>
 <li>
 Reporting to the Steering Committee and executing overall project governance
 
 
 
 </li>
 </ul>
 
 KPIs
 
 
 
 <ul>
 <li>
 Successful setup and operation of the project management office.
 </li>
 <li>
 Timely and effective development and agreement of the Migration Masterplan.
 </li>
 <li>
 Efficient and accurate documentation of the customer conversion journey.
 </li>
 <li>
 Achievement of conversion performance targets.
 </li>
 <li>
 Effective coordination and communication between stakeholders.
 </li>
 <li>
 Successful execution of portfolio optimization activities.
 </li>
 <li>
 Adherence to project timelines and milestones.
 </li>
 <li>
 Effective management and resolution of issues and roadblocks.
 </li>
 <li>
 Regular and accurate reporting on project status.
 
 
 
 </li>
 </ul>
 
 Knowledge And Experience
 
 
 
 <ul>
 <li>
 Bachelor's degree in a related field (e.g., project management, engineering, technology)
 </li>
 <li>
 PMP (or similar) project management certification
 </li>
 <li>
 7 years+ of experience in project management, with a focus on end-to-end project management of complex projects within the banking / payment's domain
 </li>
 <li>
 Strong project management skills with a focus on large-scale conversion programs.
 </li>
 <li>
 Experience working on banking / payment product and proposition launches and solution deployments in multiple markets
 </li>
 <li>
 Strong knowledge of project management and technology delivery methodologies
 </li>
 <li>
 Excellent understanding of portfolio optimization and customer conversion processes.
 </li>
 <li>
 Strong technical knowledge and the ability to converse with technology teams to address challenges within project constraints
 </li>
 <li>
 Excellent leadership, communication, and interpersonal skills, with the ability to build and maintain relationships with stakeholders
 </li>
 <li>
 Strong problem-solving and analytical skills, with the ability to identify and manage project risks
 </li>
 <li>
 Experience managing schedules, and resources, with a focus on delivering projects on time to the required quality standards.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Ability to work in a fast-paced environment and manage multiple priorities.
 </li>
 <li>
 Proactive and detail-oriented approach to problem-solving
 
 </li>
 </ul>
</div>

Payments Project Manager

<div>
 
 Job Title-
 
 Corporate Sales Relationship Manager- Travel &amp; Expense Cards
 
 
 
 Term-
 
 9 months
 
 
 
 Location-
 
 Riyadh, KSA
 
 
 
 Division-
 
 Corporate Banking/Commercial Cards
 
 
 
 Reports to-
 
 Program Manager, Corporate Large Program
 
 
 
 Relevant experience-
 
 8-10 years of experience in corporate banking sales and relationship management
 
 
 
 Mandatory requirements-
 
 Strong understanding of T&amp;E or commercial card programs, expense management, and payments infrastructure
 
 
 
 PURPOSE OF JOB
 
 
 
 Our client is seeking an experienced Corporate Sales Relationship Manager (RM) to support the launch and distribution of new Corporate Travel &amp; Expense (T&amp;E) Card proposition. This individual will play a key role in driving commercial card adoption among our existing multinational and large corporate clients by partnering closely with Relationship Managers (RMs) across the Corporate Banking division
 
 
 
 TASKS
 
 
 
 Core Responsibilities And Accountabilities
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Collaborate with Corporate Banking RMs to identify and engage prospective T&amp;E card clients within the bank's multinational and large corporate portfolio.
 </li>
 <li>
 Lead the end-to-end sales cycle for T&amp;E card solutions, from opportunity identification and pitch delivery to deal structuring and onboarding.
 </li>
 <li>
 Articulate the value proposition of the Corporate T&amp;E Card, including process efficiency, cost savings, control benefits, and reporting tools.
 </li>
 <li>
 Conduct product demos and coordinate technical or operational deep dives with internal experts as needed.
 </li>
 <li>
 Work with internal stakeholders (product, operations, implementation teams) to ensure seamless delivery and client satisfaction.
 </li>
 <li>
 Track pipeline activity, maintain CRM updates, and report sales performance regularly to senior leadership.
 </li>
 <li>
 Provide feedback on client needs and market trends to help refine the T&amp;E card offering over time.
 
 
 
 </li>
 </ul>
 
 Knowledge And Experience
 
 
 
 <ul>
 <li>
 8-10 years of experience in corporate banking sales and relationship management
 </li>
 <li>
 Proven track record in B2B solution selling, particularly to CFOs, Treasurers, or Procurement Heads.
 </li>
 <li>
 Strong understanding of T&amp;E or commercial card programs, expense management, and payments infrastructure.
 </li>
 <li>
 Experience working with or selling to multinational and large corporate clients.
 </li>
 <li>
 Excellent communication, negotiation, and presentation skills.
 </li>
 <li>
 Ability to work collaboratively with internal stakeholders and client coverage teams
 
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Prior experience in launching or scaling a commercial card or T&amp;E program is a strong plus.
 </li>
 <li>
 Familiarity with card platforms, ERP integrations, and reporting tools is an advantage.
 
 </li>
 </ul>
</div>

Corporate Sales Relationship Manager- Travel & Expense Cards

<div>
 
 Job Title:
 
 Corporate Payments Product &amp; Business Development Specialist
 
 
 
 Term:
 
 12 months
 
 
 
 Location:
 
 Doha, Qatar
 
 
 
 Relevant experience:
 
 7+ years
 
 
 
 Mandatory requirements:
 
 
 
 <ul>
 <li>
 Proven exposure to Mastercard ICCP, ICMP, SmartData.
 </li>
 <li>
 Solid analytical and portfolio-management skills with measurable success in driving GDV and revenue growth
 
 
 
 </li>
 </ul>
 
 Purpose of the Project:
 
 
 
 To accelerate the growth and innovation of clients Corporate &amp; SME Cards portfolio through Mastercard commercial payment solutions &mdash; In Control for Commercial Payments (ICCP), In Control for Mobile Payments (ICMP), SmartData ERPs integrations, C2A solutions etc.
 
 
 The role blends: 1) product management and 2) business development, focusing on virtual-card adoption, and portfolio growth (GDV, active usage, and customer acquisition).
 
 
 
 Core Responsibilities And Accountabilities
 
 
 
 Product Management:
 
 
 <ul>
 <li>
 Manage end-to-end continuous corporate cards payment solutions product development, including testing, implementation, and client enablement.
 </li>
 <li>
 Oversee ICCP, ICMP, APIs, Batch payments, ERPs and expense-management integrations to streamline client payment automation.
 </li>
 <li>
 Collaborate closely with Mastercard, IT, and Banks internal stakeholders to deliver compliant, scalable, and high-performing solutions.
 </li>
 <li>
 Prepare business cases, market insights, and progress reports for senior management
 
 
 
 </li>
 </ul>
 
 Business Development:
 
 
 
 <ul>
 <li>
 Identify and convert business opportunities to achieve GDV growth KPIs, portfolio penetration, and revenue targets.
 </li>
 <li>
 Drive commercialization and client adoption of Mastercard corporate payment solutions (ICCP, ICMP, SmartData).
 </li>
 <li>
 Lead high-impact presentations and business reviews with C-level executives at key corporate clients.
 </li>
 <li>
 Support RM teams with technical and commercial proposals for large corporate or institutional clients.
 </li>
 <li>
 Act as Corporate Cards RM for key accounts &ndash; own corporate cards portfolio.
 
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience:
 
 
 Must have criteria:
 
 
 
 <ul>
 <li>
 Proven exposure to Mastercard ICCP, ICMP, SmartData.
 </li>
 <li>
 Solid analytical and portfolio-management skills with measurable success in driving GDV and revenue growth
 </li>
 <li>
 Excellent presentation, communication, and negotiation skills, comfortable engaging at C-suite level
 </li>
 <li>
 Excellent written and verbal communication in English.
 
 
 
 </li>
 </ul>
 
 Nice to have criteria:
 
 
 
 <ul>
 <li>
 GCC experience in a large bank handling Corporate Payment Solutions
 </li>
 <li>
 Bachelors degree
 </li>
 <li>
 7+ years of experience in corporate/commercial card products.
 </li>
 <li>
 Ability to work cross-functionally across business, operations, IT, and external partners.
 </li>
 <li>
 Ability to communicate in Arabic as a plus, not mandatory
 </li>
 <li>
 Experience with TSYS Prime
 
 </li>
 </ul>
</div>

Corporate Payments Product & Business Development Specialist

<div>
 
 Job Title:
 
 Cards Product Manager
 
 
 
 Term:
 
 12 months
 
 
 
 Location:
 
 Kuwait
 
 
 
 Division:
 
 Cards Issuing
 
 
 
 Reports to:
 
 Head of Cards
 
 
 
 Relevant experience:
 
 5 &ndash; 8 years in cards product management, preferably new product launches and customer acquisition strategy
 
 
 
 Mandatory requirements:
 
 
 
 <ul>
 <li>
 Cards product management experience,
 </li>
 <li>
 Understanding of card business and portfolio management
 </li>
 <li>
 Immediate availability
 </li>
 <li>
 English &amp; Arabic language (Preferred)
 
 
 
 </li>
 </ul>
 
 PURPOSE OF THE PROJECT
 
 
 
 Support the Head of Cards of a leading bank in Kuwait. Develop and implement product strategies and initiatives to meet the needs of the client. The ideal candidate is to have deep understanding of the cards systems, strong analytical skills, and the ability to drive business results through effective program management.
 
 
 Key Activities
 
 
 
 Core Responsibilities And Accountabilities
 
 
 
 <ul>
 <li>
 Develop and execute growth strategies to expand the credit card business. Identify and pursue new market opportunities and partnerships to increase market share. Implement marketing and promotional campaigns to attract new clients and increase card usage.
 </li>
 <li>
 Analyze the performance of the credit card portfolio, including profitability, utilization, and customer satisfaction. Identify trends, opportunities, and risks within the portfolio and develop strategies to address them.
 </li>
 <li>
 Monitor key KPIs &ndash; card activation, usage/spend uplift, attrition, complaint rate, call center volumes, digital adoption. Conduct regulatory, data, and customer‑impact assessments.
 </li>
 <li>
 Assist in customer communications and marketing campaigns.
 </li>
 <li>
 Liaise with multiple internal and external stakeholders - Product, Technology, Operations, Marketing, Compliance, and third-party vendors to deliver a robust Cards ramp up strategy.
 </li>
 <li>
 Oversee the implementation and monitoring of loyalty program to ensure its effectiveness and alignment to customer needs and business goals.
 </li>
 <li>
 Oversee technical readiness across issuing platforms (BIN configuration, card profiles, tokenization &amp; digital wallets, recurring payments, authorizations/clearing, 3DS/ACS, fraud controls)
 </li>
 <li>
 Oversee operational readiness (card production, personalization, dispatch, courier SLAs).
 
 
 
 </li>
 </ul>
 
 Knowledge And Experience
 
 
 
 <ul>
 <li>
 5+ years of experience in cards product management, with a proven track record of driving business growth and achieving targets.
 </li>
 <li>
 Excellent analytical and problem-solving abilities, with a data-driven approach to decision-making.
 </li>
 <li>
 In-depth knowledge of the cards market, industry trends, and regulatory environment.
 </li>
 <li>
 Experience in developing and launching new card products, including credit, debit, and prepaid cards.
 </li>
 <li>
 Strong communication, leadership and stakeholder management skills, with the ability to build strong relationships with internal and external stakeholders.
 
 
 
 </li>
 </ul>
 
 Mandatory Skills**
 
 
 
 <ul>
 <li>
 Experience in card issuing business, card management and payment processing systems.
 </li>
 <li>
 Proven track record in managing large-scale, complex card upgrade or migration projects.
 </li>
 <li>
 Experience with card‑scheme requirements, data privacy, program governance, and regulatory frameworks (Kuwait preferred).
 </li>
 <li>
 Understanding modern payment technologies, mobile wallets, fraud &amp; risk and API integrations.
 </li>
 <li>
 Proficiency in data analysis and portfolio management tools, excel, and tableau.
 </li>
 <li>
 Language: fluent in English, Arabic optional.
 
 </li>
 </ul>
</div>

Cards Product Manager

<div>
 
 Job Title:
 
 Cards Product Management Specialist
 
 
 
 Term:
 
 12 months
 
 
 
 Location:
 
 Bahrain
 
 
 
 Division:
 
 Retail Banking/ Cards &amp; Payments
 
 
 
 Reports to:
 
 Head of Cards
 
 
 
 Relevant experience:
 
 
 
 <ul>
 <li>
 10 - 15 Years Cards Product/Portfolio Management
 </li>
 <li>
 Card Product Launches
 </li>
 <li>
 Process/Policy Revamp
 
 
 
 </li>
 </ul>
 
 Mandatory requirements:
 
 
 
 <ul>
 <li>
 Experience of product launches, CVP development, regulatory knowledge
 </li>
 <li>
 Knowledge of cards (Debit, Credit and Prepaid) profitability and key metrics
 
 
 
 </li>
 </ul>
 
 PURPOSE OF THE PROJECT
 
 
 
 The Cards Product Management Specialist is responsible for driving the strategic development, commercialization, and lifecycle management of card products. This includes overseeing product launches, optimizing portfolio performance, managing vendor relationships, and ensuring compliance with regulatory standards. The role is pivotal in enhancing customer engagement, profitability, and operational efficiency across the card business. The specialist will guide and support in executing strategies aimed at generating revenue through products in alignment with consumer banking strategy, with a focus on the whole of bank value which is not limited to Card Launches and ongoing product management.
 
 
 Key Activities
 
 
 
 Core Responsibilities And Accountabilities
 
 
 
 <ul>
 <li>
 Lead the design and rollout of innovative card products tailored to market needs.
 </li>
 <li>
 Define product value propositions (CVPs) and pricing strategies.
 </li>
 <li>
 Collaborate with cross-functional teams (marketing, sales, operations, compliance) to ensure successful product launches
 </li>
 <li>
 Guide and support in executing strategies aimed at generating revenue through products in alignment with consumer banking strategy.
 </li>
 <li>
 Supports the commercialization of new products and launch of new products and solutions, by recommending pricing, providing sales tools and training the sales team to ensure knowledge transfer resulting in successful sales in partnership with acquisitions
 </li>
 <li>
 Support the client in profit and growth for cards, including revenue, credit costs, and direct/allocated costs.
 </li>
 <li>
 Manage product management for cards, audit, compliance matters, and complaints support.
 </li>
 <li>
 Provide guidance and support to client-facing professionals and sales teams to solve complex client needs through products.
 </li>
 <li>
 Support sales teams with training, tools, and product knowledge to drive acquisition and usage.
 </li>
 <li>
 Recommend promotional campaigns and tactical plans to boost card performance
 </li>
 <li>
 Supports monitoring of product performance, post roll-out and helps resolve product or sales issues to ensure continuous product improvement.
 </li>
 <li>
 Support in delivery of large programs for clients from initiation to benefit realization
 </li>
 <li>
 Successful execution of projects across different clients / businesses, identifying and mitigating risks, solving issues, developing plans and ensuring they are implemented in line with agreed timescales, budgets and quality criteria, including examples of re-aligning scope and objectives during a program to ensure maximum value extraction
 </li>
 <li>
 Develop strong bonds with clients that endure beyond a particular assignment, serves as a go-to resource for client staff, is sought out for knowledge of industry and firm
 </li>
 <li>
 Identify new business opportunities to support clients with companys solutions
 </li>
 <li>
 Manage integration with card processing systems, switches, and vendors.
 </li>
 <li>
 Provide technical support for card applications and resolve operational issues
 </li>
 <li>
 Ensure seamless delivery of regulatory changes and compliance adherence
 
 
 
 </li>
 </ul>
 
 KPIs
 
 
 
 <ul>
 <li>
 Sales and Acquisition growth
 </li>
 <li>
 Spend, ENR and Revenue growth from card products
 </li>
 <li>
 Number of successful cards launches and time to market
 </li>
 <li>
 Reduction in credit costs and profitability optimization
 </li>
 <li>
 Successful execution of marketing campaigns
 </li>
 <li>
 Customer satisfaction and superior customer experience
 </li>
 <li>
 Timely and effective product roll-out and commercialization
 
 
 
 </li>
 </ul>
 
 Knowledge And Experience
 
 
 
 <ul>
 <li>
 Bachelors or Masters degree in Business, Finance, Marketing, or related field.
 </li>
 <li>
 Strong understanding of card payments, processing systems, and regulatory environments.
 </li>
 <li>
 10 to 15 years of proven experience in product development, portfolio management, and cross-functional collaboration.
 </li>
 <li>
 Excellent analytical, communication, and stakeholder management skills.
 
 </li>
 </ul>
</div>

Cards Product Management Specialist

<div>
 
 Job Title:
 
 Cards New Acquisition &amp; Sales Specialist
 
 
 
 Term:
 
 12 months
 
 
 
 Location:
 
 Bahrain
 
 
 
 Division:
 
 Retail Banking/ Cards &amp; Payments
 
 
 
 Reports to:
 
 Head of Cards
 
 
 
 Relevant experience:
 
 
 
 <ul>
 <li>
 10 - 15 Years Cards Sales
 </li>
 <li>
 Card Campaign Lauches
 </li>
 <li>
 Process/Policy Revamp
 
 
 
 </li>
 </ul>
 
 Mandatory requirements:
 
 
 
 <ul>
 <li>
 Experience of heading sales, launching campaigns, managing sales channels and acquisition for credit cards
 </li>
 <li>
 Knowledge of cards (Debit, Credit and Prepaid) and key metrics
 
 
 
 </li>
 </ul>
 
 PURPOSE OF THE PROJECT
 
 
 
 The Credit Card New Sales &amp; Acquisition Product Manager will drive growth of the issuers credit card portfolio in Bahrain through data-driven sales strategies, optimized acquisition funnels, targeted campaigns, distribution channel development, refined credit policies, and strong go-to-market execution.
 
 
 This role is responsible for increasing new-to-bank credit card sales, improving market share, and enhancing sales productivity, while collaborating with marketing, risk, analytics, and channel teams to deliver best-in-class acquisition performance.
 
 
 Key Activities
 
 
 
 Core Responsibilities And Accountabilities
 
 
 
 
 1. Acquisition Strategy &amp; Market Growth
 
 
 
 <ul>
 <li>
 Develop a comprehensive credit card new acquisition strategy, aligned with business goals and Bahrain market dynamics
 </li>
 <li>
 Conduct structured market and competitive analysis to identify penetration opportunities, customer segments, and gaps in the current market landscape.
 </li>
 <li>
 Define sales targets, growth levers, and acquisition KPIs across all channels.
 
 
 
 </li>
 </ul>
 
 2. Data Analytics &amp; Performance Optimization
 
 
 
 <ul>
 <li>
 Use portfolio analytics, channel performance data, and conversion insights to identify growth bottlenecks, optimize funnel performance, and refine targeting models.
 </li>
 <li>
 Work with analytics teams to develop performance dashboards, track sales conversion ratios, and monitor efficiency&mdash;consistent with data driven approaches seen in acquisition programs such as
 </li>
 <li>
 Translate insights into actionable recommendations for sales teams, credit, digital channels, and marketing.
 
 
 
 </li>
 </ul>
 
 3. Campaign Planning &amp; Execution
 
 
 
 <ul>
 <li>
 Design and execute acquisition campaigns across digital, in-branch, telesales, partnerships, and ecosystem channels, leveraging best practices from the region
 </li>
 <li>
 Own campaign concept development, offers, messaging, targeting, channel mix, and performance tracking.
 </li>
 <li>
 Partner with Marketing to produce collateral, landing pages, creatives, and content that elevate conversion rates.
 
 
 
 </li>
 </ul>
 
 4. Channel Development &amp; Optimization
 
 
 
 <ul>
 <li>
 Drive performance across all acquisition channels&mdash;branches, telesales, digital, aggregator partners, merchant tie-ups, employer programs, and events.
 </li>
 <li>
 Work with channel heads to define incentives, SLAs, performance metrics, and weekly review cadences.
 </li>
 <li>
 Identify new channel opportunities (e.g., partnerships, lead-gen platforms, fintech enablers) and develop scalable onboarding models
 
 
 
 </li>
 </ul>
 
 5. Credit Policy &amp; Risk Alignment
 
 
 
 <ul>
 <li>
 Collaborate with Credit Risk to optimize acquisition credit policies without compromising portfolio quality&mdash; supporting faster approvals, improved eligibility frameworks, and targeted risk models.
 </li>
 <li>
 Monitor approval rates, bad rates, and early delinquency trends to balance growth and risk.
 </li>
 <li>
 Lead policy A/B testing, segment-based thresholds, and pre-approved programs.
 
 
 
 </li>
 </ul>
 
 6. Sales Enablement &amp; Training
 
 
 
 <ul>
 <li>
 Develop and deliver training programs for channel partners, acquisition teams, tele-sales, and branch staff&mdash; aligned with best practices highlighted in sales augmentation programs
 </li>
 <li>
 Build product knowledge modules, pitch decks, objection-handling guides, and refresher content to boost sales productivity.
 </li>
 <li>
 Ensure acquisition teams articulate USP, offers, and competitive advantages clearly.
 
 
 
 </li>
 </ul>
 
 7. Marketing Communications &amp; Collateral
 
 
 
 <ul>
 <li>
 Work with Marketing to produce brochures, banners, digital assets, landing pages, email sequences, and SMS scripts that strengthen acquisition conversion.
 </li>
 <li>
 Ensure messaging accuracy, compliance, and alignment with product positioning&mdash;as reinforced by content governance roles seen in card teams.
 
 
 
 </li>
 </ul>
 
 8. Cross-functional Leadership
 
 
 
 <ul>
 <li>
 Partner with Finance, Credit, Risk, Digital, IT, Legal, Compliance, and Operations teams to ensure seamless implementation of acquisition initiatives&mdash;similar to multi-function coordination demonstrated in
 </li>
 <li>
 Lead acquisition-focused projects, from ideation to execution and performance reviews.
 </li>
 <li>
 Ensure stakeholder alignment, consistent communication, and timely issue resolution.
 
 
 
 </li>
 </ul>
 
 Knowledge And Experience
 
 
 
 <ul>
 <li>
 Bachelors or Masters degree in Business, Finance, Marketing, or related field.
 </li>
 <li>
 Strong understanding of card payments, processing systems, and regulatory environments.
 </li>
 <li>
 10 to 15 years of proven experience in sales management, product development, portfolio management, and cross-functional collaboration.
 </li>
 <li>
 Excellent analytical, communication, and stakeholder management skills.
 
 </li>
 </ul>
</div>

Cards New Acquisitions & Sales Specialist

<div>
 
 Job Title:
 
 Cards Product Manager
 
 
 
 Term:
 
 12 months
 
 
 
 Location:
 
 Muscat, Oman
 
 
 
 Division:
 
 Cards &amp; Payments (Retail)
 
 
 
 Reports to:
 
 Cards- Head of Product
 
 
 
 Relevant experience:
 
 6 to 8+ years in product management for debit and/or credit card products within banking, cards, payments, or fintech
 
 
 
 Mandatory requirements:
 
 
 
 <ul>
 <li>
 Immediate Availability
 </li>
 <li>
 English (Fluent); Arabic (preferred)
 </li>
 <li>
 Cards Product Management (Debit)
 </li>
 <li>
 Proven end-to-end card product launches in matrixed, crossfunctional environments (CVP to Go Live and post commercialization)
 
 
 
 </li>
 </ul>
 
 PURPOSE OF THE PROJECT
 
 
 
 Own and deliver the end-to-end launch and lifecycle management of new debit and credit card products, acting as the central business lead across Marketing, Finance, Technology, Operations, Risk, Compliance, Legal, and external partners. Drive launch readiness and post-launch performance improvements measured through acquisition, activation, spend, profitability, usage, and attrition KPIs.
 
 
 Key Activities
 
 
 
 Core Responsibilities And Accountabilities
 
 
 
 <ul>
 <li>
 Lead the end-to-end launch plan (scope, milestones, dependencies, risks, mitigations) to achieve on-time golive readiness measured by schedule adherence and launch gating completion.
 </li>
 <li>
 Define and manage business requirements and prioritized backlog (user stories / acceptance criteria) to maximize delivered value measured by release predictability and stakeholder acceptance.
 </li>
 <li>
 Coordinate cross functional forums (Marketing/Tech/Ops/Risk/Compliance/Legal/Sales/Service) to resolve blockers and align decisions measured by reduced decision latency and fewer critical path slippages.
 </li>
 <li>
 Ensure scheme rules, certifications, and dispute requirements are embedded in product design and operating procedures measured by first pass certification outcomes and dispute process compliance.
 </li>
 <li>
 Oversee UAT planning/execution, defect triage, and go-live approvals to improve quality measured by UAT pass rate, defect leakage, and post-live incident reduction.
 </li>
 <li>
 Define and refine end-to-end operational processes (onboarding, approvals, fulfillment, servicing, and dispute handling) to strengthen customer experience measured by reduced complaints, faster resolution SLAs, and lower dispute ratios.
 </li>
 <li>
 Manage external partner delivery (scheme, processor, vendors) including third-party risk considerations and exit/continuity planning measured by SLA adherence and reduced vendor-related incidents.
 </li>
 <li>
 Track post-launch performance and run continuous improvement initiatives (pricing/benefits/value proposition/process fixes) measured by acquisition, activation, spend, profitability, usage, and attrition trends.
 </li>
 <li>
 Conduct and synthesize secondary market/competitor insights to shape roadmap decisions measured by roadmap hit-rate and uplift in prioritized KPI outcomes
 
 
 
 </li>
 </ul>
 
 KPIs
 
 
 
 <ul>
 <li>
 Time-to-market / time-to-go-live (days from approved scope to launch)
 </li>
 <li>
 UAT quality (pass rate; defect leakage to production)
 </li>
 <li>
 Acquisition &amp; onboarding conversion (applications approved issued)
 </li>
 <li>
 Activation rate (issued first transaction)
 </li>
 <li>
 Spend/usage (active cards; purchase volume; frequency)
 </li>
 <li>
 Profitability (contribution margin / unit economics)
 </li>
 <li>
 Disputes/chargebacks performance (dispute rate; resolution SLA compliance)
 
 
 
 </li>
 </ul>
 
 Knowledge And Experience
 
 
 
 <ul>
 <li>
 Card transaction lifecycle knowledge (authorization clearing settlement) and operational impacts on product performance.
 </li>
 <li>
 Scheme dispute/chargeback lifecycle knowledge, including process steps and governance expectations.
 </li>
 <li>
 PCI DSS fundamentals for payment account data protection and secure operating practices.
 </li>
 <li>
 EMV ecosystem and certification/testing concepts to support chip/contactless product deployment and acceptance readiness.
 </li>
 <li>
 Third-party/vendor risk management fundamentals for critical service delivery dependencies in financial services.
 </li>
 <li>
 EMV Payment Tokenisation concepts and use cases for digital enablement and PAN risk reduction.
 </li>
 <li>
 EMV 3-D Secure (3DS) knowledge for e-commerce authentication and fraud/approval performance optimization.
 </li>
 <li>
 Familiarity with Central Bank of Oman payments oversight priorities and published payments/fintech policy landscape (including tokenization guidance references).
 </li>
 <li>
 Experience working with Mastercard and/or processors and managing scheme certifications and delivery forum
 
 </li>
 </ul>
</div>

Join PayTech Group and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

PayTech Group

About Company

Payments Project Manager

Corporate Sales Relationship Manager- Travel & Expense Cards

Corporate Payments Product & Business Development Specialist

Cards Product Manager

Cards Product Management Specialist

Cards New Acquisitions & Sales Specialist

Cards Product Manager