Urwah Admin

PCCW Global

<div><div><div><div><div><div><h1 class="jobSectionHeader"><b>客户服务代表
</b></h1></div></div></div></div><div><div><div><div><p>岗位职责:</p>
<div>
<ul><li>为顾客提供优质的客户服务, 解答电话查询及输入有关客户查询的资料；</li></ul>
<ul><li>能够有效地与客户沟通，根据要求，回答客户各类咨询及疑难解答；</li></ul>
<ul><li>良好的沟通技巧，运用粤语通过电话解答客户；</li></ul>
<ul><li>不涉及销售或客户推广工作。</li></ul>
</div></div></div></div></div></div><div><div><div><div><div>Ref ID: 60494
</div></div></div></div><div><div><div><div>Location:
GZ, GD, CN
</div></div></div></div><div><div><div><div>Business Unit: Commercial Group
</div></div></div></div><div><div><div><div>Full Time/ Part Time: Full Time
</div></div></div></div><div><div><div><div>Job Function: Customer Service
</div></div></div></div><div><div><div><div>Featured Job Category::</div></div></div></div></div></div><p></p>

客户服务代表

<div><div><div><div><div><div><h1 class="jobSectionHeader"><b>SOC Supervisor
</b></h1></div></div></div></div><div><div><div><div><div>Job Title: Security Operations Center (SOC) Supervisor</div>
<div><b>
Job Description</b></div>
<div>
The role of this job sits within the security operations department, which is responsible for handling security incidents and supports both the organization and the customer base.</div><br>
<div></div>
<div><b>
Duties and responsibilities</b></div>
<ul>
<li>Handling security incidents in line with policies and processes</li>
<li>Triage reported security events</li>
<li>Investigate potential incidents and perform forensic analysis</li>
<li>Collaborate with other departments on actions needed to respond to the incident</li>
<li>Collecting, utilizing and distributing threat Intelligence</li>
<li>Participate in side projects related to the SOC function</li></ul><br>
<div></div>
<div>
Qualifications &amp; Skills</div>
<ul>
<li>Bachelor degree on any ICT-related field</li>
<li>Two years of working experience in information security related areas</li>
<li>Demonstrate a general &quot;literacy&quot; in incident response</li>
<li>Very good knowledge of TCP/IP stack</li>
<li>Good knowledge of *NIX and Windows operating systems</li>
<li>Good knowledge of the well-known protocols, (HTTP, FTP, etc.)</li>
<li>Working experience on SIEM products</li>
<li>Able to identify and understand common attacks</li>
<li>Fluent communication in English both written and oral</li></ul><br>
<div></div>
<div>
The following will provide an extra benefit:</div>
<ul>
<li>Master degree in Information Security</li>
<li>Certifications related to InfoSec (CompTIA+, CEH, GSEC etc.)</li>
<li>Occupation with scripting languages (Python, TCL, shell scripting etc.)</li></ul><br>
<div></div>
<div>
Competencies</div>
<ul>
<li>Passion for the job - enthusiasm, curiosity, thirst of knowledge</li>
<li>Problem-solving abilities and creative mind</li>
</ul></div></div></div></div></div><div><div><div><div><div>Ref ID: 60905
</div></div></div></div><div><div><div><div>Location:
Manila, 00, PH
</div></div></div></div><div><div><div><div>Business Unit: PCCW Global
</div></div></div></div><div><div><div><div>Full Time/ Part Time: Full Time
</div></div></div></div><div><div><div><div>Job Function: Technology
</div></div></div></div><div><div><div><div>Featured Job Category::</div></div></div></div></div></div><p></p>

SOC Supervisor

<div><div><div><div><div><div><h1 class="jobSectionHeader"><b>客户服务专员
</b></h1></div></div></div></div><div><div><div><div><p>工作职责:<br>
1.领导客服团队，于专业联络中心内，为客户提供卓越的服务；<br>
2.通过适当的激励和在职培训，确保团队达到项目要求的服务水平和标准；<br>
3.有效执行项目的工作指标，确保服务品质，定期总结汇报运作情况。</p>
</div></div></div></div></div><div><div><div><div><div>Ref ID: 60786
</div></div></div></div><div><div><div><div>Location:
GZ, GD, CN
</div></div></div></div><div><div><div><div>Business Unit: Commercial Group
</div></div></div></div><div><div><div><div>Full Time/ Part Time: Full Time
</div></div></div></div><div><div><div><div>Job Function: Customer Service
</div></div></div></div><div><div><div><div>Featured Job Category::</div></div></div></div></div></div><p></p>

客户服务专员

Join PCCW Global and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

PCCW Global

About Company

客户服务代表

SOC Supervisor

客户服务专员