Qureos Mentor

PeaceHealth

PeaceHealth, based in Vancouver, Washington, is a not-for-profit Catholic health system that provides care to communities in Washington, Oregon, and Alaska. With approximately 16,000 caregivers and a medical group practice of over 900 providers, PeaceHealth operates 9 medical centers that serve both urban and rural populations. Founded in 1890 by the Sisters of St. Joseph of Peace, the organization is committed to delivering safe, compassionate care and addressing the healthcare needs of the communities it serves.

<div>Description
PeaceHealth is seeking a Hybrid Director Technology Solutions Partners Support Services for a Full Time, 1.00 FTE, Day position. The salary range for this job opening at PeaceHealth is $67.74 &ndash; $101.60. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.
Job Summary
Sets the enterprise vision and operating model for how caregivers experience technology across PeaceHealth. This role is accountable for experience outcomes (e.g., XLAs), service management maturity, and the digital workplace strategy that enables safe, efficient, and compassionate care delivery. Partnering with clinical, operational, and technology leaders (e.g., CNIO/CMIO/CISO, Infrastructure, Applications, HR, Supply Chain), the director shapes and governs a system wide service delivery model spanning ITSM/ESM, Service Desk and Field Services, enterprise monitoring/observability, end user platforms, collaboration/communication tools, and modern workplace capabilities. Advances enterprise priorities through a multi year roadmap, data driven investment decisions, and strategic vendor and sourcing strategies&mdash;balancing cost, risk, and caregiver experience. Ensures readiness for audits and regulatory requirements (HIPAA, CMS, Joint Commission), drives continuous improvement and automation at scale, and translates business and clinical objectives into measurable technology outcomes that improve caregiver productivity, operational reliability, and patient experience.
Essential Functions<ul><li>
Directs the end to end digital caregiver experience strategy; defines Experience Level Agreements (XLAs) and aligns them with clinical and operational outcomes (e.g., time to chart, bedside mobility, patient throughput).</li><li>
Establishes governance for enterprise service delivery&mdash;standards, decision rights, and operating norms that ensure consistency across all facilities and care settings.</li><li>
Aligns service delivery goals with enterprise OKRs and digital transformation priorities (clinical excellence, access, affordability, safety, equity).</li><li>
Evolves ITSM into Enterprise Service Management (ESM) to streamline service across IT and shared services (HR, Facilities, Supply Chain), improving request fulfillment and cycle time. Sponsors process excellence across incident, request, problem, change, configuration, knowledge, and asset&mdash;with automation, self service, and shift left at the core</li><li>
Sets the multi year digital workplace roadmap: endpoint strategy (Windows/macOS/iOS/Android/VDI), modern device management, collaboration suites, secure mobility, printing, peripherals, and clinical communications. Standardizes and rationalizes the end user technology portfolio to improve reliability, simplify support, and reduce total cost of ownership.</li><li>
Directs the enterprise monitoring and observability strategy (in partnership with Infrastructure and Apps) to provide real time service health, proactive detection, and business impact views.</li><li>
Introduces SRE aligned practices (error budgets, resilience patterns, post incident reviews) to improve Mean Time to Detect/Restore (MTTD/MTTR) and reduce repeat incidents.</li><li>
Drives adoption of AIOps, virtual agents, and intelligent routing to reduce contact volume, accelerate resolution, and improve caregiver satisfaction. Integrates observability with ITSM for closed loop automation and faster recovery.</li><li>
Scales self service capabilities (catalog, knowledge, device health insights) to increase first contact resolution and enable 24x7 support without proportional cost growth. Measures automation benefits (hours returned to caregivers, reduced downtime) and reinvests savings into transformation priorities.</li><li>
Partners with the CISO to embed endpoint security, identity, and zero trust principles into service delivery operations (patch compliance, privileged access, device posture). Ensures audit ready processes for software deployment, changes, device lifecycle, and access, aligned with HIPAA, CMS, and Joint Commission standards.</li><li>
Leads service continuity readiness (contact center resiliency, clinical communications, EHR access pathways) as part of enterprise Business Continuity and Disaster Recovery planning.</li><li>
Develops a sourcing strategy that blends internal capability with managed services and OEM partnerships; structures outcome based SOWs tied to SLAs/XLAs. Rationalizes vendor portfolio, negotiates strategically, and applies benchmarking and consumption analytics to optimize cost and performance.</li><li>
Aligns OEM roadmaps and partner commitments with PeaceHealth&rsquo;s architecture standards and modernization plans. Partners with clinical informatics to ensure technology is designed around clinical workflow, safety, and user ergonomics&mdash;not just devices or apps.</li><li>
Directs capital/operational planning for service delivery platforms and end user technology; introduces FinOps like practices for SaaS/UCaaS/EUC consumption. Provides quarterly executive insights on cost, risk, and experience trade offs to inform funding decisions.</li><li>
Implements showback/chargeback or consumption transparency where appropriate; tracks value realization for each strategic investment.</li><li>
Leads change management, design, training, and communications tailored to clinical and operational roles. Partners with HR/Education and clinical leadership to embed digital skills into learning pathways; uses analytics to target coaching and reduce friction.</li><li>
Builds a high performing, caregiver focused org, sets clear role architecture and career pathways (service management, automation, analytics, experience design). Upskills teams on automation, observability, ITIL/ITSM/ESM, SRE, and data storytelling; fosters continuous improvement and psychological safety.</li><li>
Evolves the function from ticket closure to outcome ownership, reinforcing enterprise collaboration with Infrastructure, Apps, and Clinical Informatics.</li><li>
Shifts from operational metrics (only SLAs) to experience and business outcomes: XLAs/CSAT, first contact resolution, time to productivity, clinician time returned, MTTD/MTTR, change success rate, device health score, and automation benefit realized. Uses key metrics to align team execution to enterprise strategy, with quarterly reviews and course corrections. Creates a knowledge centric service culture, ensuring high quality, searchable content and integrating learning into caregiver workflows.</li><li>
Performs other duties as assigned.</li></ul>
Qualifications
Education<ul><li>
Bachelor's Degree Computer Science Required or related field, or the equivalent years of professional experience and</li><li>
Master's Degree Preferred:
</li></ul>Experience<ul><li>
Minimum of 7 years Required: Related experience with desktop services, client engineering and print management and
</li><li>Minimum of 5 years Required: Management experience; with significant experience in a health care organization directly supporting clinicians and providers and
</li><li>Preferred: Experience in an Epic environment and
</li><li>Preferred: Experience with business continuity and/or disaster recovery processes
</li></ul>Credentials<ul><li>
Preferred: A+ Certification or</li><li>
Preferred: Lean Certification or</li><li>
Preferred: ITIL v4 Certification
</li></ul>Skills<ul><li>
Ability to deliver financial results for areas of accountability. (Required)
</li><li>Knowledge of current applications and trends in information technology as related to healthcare. (Required)
</li><li>Strong analytical and problem-solving skills. (Required)
</li><li>Strong interpersonal, collaboration and conflict resolution skills. (Required)
</li><li>Ability to exercise strong judgment in analyzing, appraising, evaluating and solving problems of a difficult procedural, organizational, administrative or technical nature. (Required)
</li><li>Strong customer service skills. (Required)
</li><li>Strong verbal and written communication skills. (Required)
</li><li>Ability to lead and guide process improvement to assure efficiency. (Required)
</li><li>Ability to travel. (Required)
</li></ul>Working Conditions
Lifting<ul><li>
Consistently operates computer and other office equipment.</li><li>
Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.</li><li>
Sedentary work.</li></ul>
Environmental Conditions<ul><li>
Predominantly operates in an office environment.</li></ul>
Mental/Visual<ul><li>
Ability to communicate and exchange accurate information.</li><li>
The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.</li></ul>
PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program.
See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.
For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.</div>

Director Technology Solutions Partners Support Services

<div>Description
PeaceHealth is seeking a Patient Access Representative - Admitting for a Per Diem/Relief, Night position.
The salary range for this job opening at PeaceHealth is $22.96 &ndash; $30.91.
The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.
This position is represented by a collective bargaining agreement. There may be more than one opening on this posting.
Job Summary
Assists in coordinating the activities between scheduling, insurance verification and pre-certification. Acts as a clinical liaison with physician practices interacting with pre-visit services.
Details of the Position<ul><li>
Pre-registers/registers patients with accurate patient demographic, financial data. May register patients using varying methods depending upon location, which may include mobile cart.</li><li>
Collects patient balances, co-payment, co-insurance, or other payment types.</li><li>
Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival.</li><li>
Responds to customer&rsquo;s inquiries.</li><li>
Assists with departmental coverage as needed.</li><li>
Manages daily appointment schedules which may include reminder calls and calling all referrals.</li><li>
May transport patients utilizing escort or wheeled transport equipment.</li><li>
Performs other duties as assigned.</li></ul>
What you bring<ul><li>
High School Diploma Preferred: or equivalent</li><li>
Minimum of 1 year Required: Medical office or related customer service experience</li><li>
Preferred: Experience with Microsoft Office applications, including Word, Excel and Outlook</li></ul>
Skills<ul><li>
Demonstrated knowledge of Medical Terminology and CPT/ICD-10 coding. (Preferred)</li><li>
Knowledge of insurance process and regulations. (Preferred)</li><li>
Must be able to manage conflict effectively and professionally. (Required)</li><li>
Excellent time management skills, with an emphasis on meeting time sensitive deadlines. (Required)</li><li>
Good customer service skills and good interpersonal skills. (Required)</li></ul>
Working Conditions<ul><li>
Consistently operates computer and other office equipment.</li><li>
Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.</li><li>
Sedentary work.</li><li>
Predominantly operates in an office environment.</li><li>
Ability to communicate and exchange accurate information.</li><li>
The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.</li></ul>
For additional information or questions, please email Jen Worthington at [email protected] or call 360-448-0542.
PeaceHealth is committed to the overall wellbeing of our caregivers. The benefits included in positions less than 0.5 FTE are 403b retirement plan for caregiver contributions; wellness benefits, discount program, and expanded EAP and mental health program.
See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.
For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state, or federal laws.</div>

Patient Access Representative - Admitting

<div>Description
PeaceHealth is seeking a Medical Assistant - Neurology for a Full Time, 1.00 FTE, Day position. The salary range for this job opening at PeaceHealth is $25.62 &ndash; $34.58. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.
Job Summary
In collaboration with the healthcare team, assists physicians/providers in the delivery of patient care working within the scope of practice for a Medical Assistant.
Essential Functions<ul><li>
Prepares patients for examination and treatment or anesthesia interview as applicable. Takes and records patient history and vital signs as applicable.</li><li>
Prepares exam and/or treatment rooms; selects, setup and maintains medical supplies and equipment for all examinations, procedures and/or anesthesia interview as applicable.</li><li>
Gives injections, applies splints and dressings, and facilitates simple wound management under provider orders.</li><li>
Prepares and maintains supplies and equipment for treatments, including sterilization.</li><li>
May transport specimens.</li><li>
May assist in scheduling patients for tests, initial and follow up appointments.</li><li>
May maintain patient files, records, and other information including entry of data into electronic medical record.</li><li>
May provide phone screening of the patient to appropriate clinical staff and/or physician.</li><li>
Collaborates with a variety of personnel and departments to ensure smooth clinic operations.</li><li>
Performs other duties as assigned.</li></ul>
Qualifications
Education<ul><li>
Accredited Program Required: Medical Assistant or</li><li>
Accredited Program Required: Medical Office Assistant that allows caregiver to sit for the MOA certification exam will be considered (e.g. associate degree in Allied Health) or</li><li>
Apprenticeship Required: Medical Assistant
</li></ul>Experience<ul><li>
Minimum of 1 year Preferred: experience in a medical office
</li></ul>Credentials<ul><li>
Required: National Medical Assistant Certification OREGON AND ALASKA REQUIREMENT ONLY: When referring to the National Certification requirement, the following are acceptable in meeting that requirement. Certified Medical Assistant through the American Association of Medical Assistants AAMA; Registered Medical Assistant (RMA) through the American Medical Technologists (AMT); Clinical Medical Assistant certification through the National Health Career Associates (NHA); National Certified Medical Assistant through the National Center for Competency Testing (NCCT); Clinical Medical Assistant Certification (CMAC) administered by the American Medical Certification Association (AMCA); Registered Medical Assistant (RMA) through American Allied Health (AAH); Nationally Registered Certified Medical Assistant administered by the National Association for Health Professionals (NAHPUSA) or</li><li>
Required: WA State MA Certification WASHINGTON REQUIREMENT ONLY: State of Washington Medical Assistant &ndash; certified licensure.State of Washington Medical Assistant &ndash; Interim Certified credential accepted. Caregiver must obtain Medical Assistant- Certified (Non-Interim) credential within 12 months of date of issuance of interim credential by the State of Washington and</li><li>
Required: Upon Hire Basic Life Support and</li><li>
Required: Fingerprinting - State of Alaska (Alaska Requirement)
</li></ul>Skills<ul><li>
Demonstrated knowledge of and ability to apply age specific principles of growth and development and life stages to meet each patient&rsquo;s needs. (Required)
</li><li>Ability to maintain patient privacy and confidentiality. (Required)
</li><li>Ability to collaborate with other multi-disciplinary team members. (Required)
</li><li>Proficiency in the use of computer and office equipment. Familiarity with desktop computing tools, multi-line phone systems and insurance billing preferred. (Required)
</li><li>Ability to efficiently manage time and prioritize multiple tasks. (Required)
</li><li>Strong interpersonal and communication skills. (Required)
</li><li>Understand the principles of asepsis if applicable. (Required)
</li></ul>Department / Location Specific Notes
For clinic locations where caregiver will be performing both Medical Assistant and Diagnostic Technician functions:<ul><li>
Must meet qualifications and perform essential functions of Diagnostic Technician job profile in addition to those for the Medical Assistant.</li></ul>
OREGON:<ul><li>
Education: NHA CCMA certification fulfills the education requirement.</li></ul>
WASHINGTON:<ul><li>
National Certified Medical Assistant (CMA) preferred.</li></ul>
OREGON WEST NETWORK &ndash; SHMC Anesthesia Clinic:<ul><li>
Does not perform Essential Functions 3, 4, 5 or 8 above.</li><li>
May provide phone screening of patient to obtain general admission history, medication reconciliation, and schedule appointment for clinic visit.</li><li>
Minimum of two years post certification experience in a medical office and/or a minimum of two years&rsquo; experience in surgical offices required.</li></ul>
OREGON WEST NETWORK &ndash; SHMC Hyperbaric Center:<ul><li>
Requires pushing and pulling patients on gurneys into and out of hyperbaric chambers.</li></ul>
PHMG &ndash; Primary Care Medical Home:<ul><li>
Uses decision support functions of EHR in tandem with standing order/protocols to manage patient populations.</li><li>
Assists provider in documenting details of patient encounter, order tests and referrals.</li></ul>
PHMG &ndash; V Trauma SW:<ul><li>
Manages providers&rsquo; schedules for call shifts, clinic times and meetings.</li><li>
Arrange cases and clinic appointments to assure maximum effectiveness of surgeon and PA.</li><li>
Schedules post-op and follow-ups for surgical and trauma patients.</li><li>
Completes surgery scheduling process by coordinating patient, surgery department and provider coordination of care between specialties.</li><li>
Bills for trauma and acute care surgery.</li><li>
Assist in seamless care of patient from discharge through recovery.</li></ul>
PIMC:<ul><li>
Performs environmental services, security assistance and emergency response duties as needed.</li><li>
Requires BART training (de-escalation training) within 30 days of hire.</li></ul>
LCR Sleep:<ul><li>
DME Facilitation &ndash; mask fitting, PAP pressure changes, troubleshooting, scheduling, etc.</li></ul>
WHATCOM - Hospice House:<ul><li>
Food Handler&rsquo;s Permit is required.</li></ul>
PHMG Vancouver Endoscopy:<ul><li>
Scope Processing: Will be trained and signed-off for competency prior to being assigned.</li></ul>
PHMG At Home Visit Program - BELLINGHAM, WA<ul><li>
Valid driver&rsquo;s license (OR, WA or AK as applicable) and proof of auto insurance required.</li></ul>
Working Conditions
Lifting<ul><li>
Patient handling no greater than 35 lbs. without the use of assistive equipment and/or devices (NIOSH).</li><li>
Fine motor skills to be able to grasp and control medical equipment and perform precise procedures.</li><li>
Push/Pull: Frequently up to 45 lbs. force (i.e., WOW, medical carts).</li><li>
Perform hands on CPR at least 20 mins using 100-125 lbs. of force (National Assoc. of EMS Physicians and AHA) Frequency should be seldom or occasionally.</li><li>
Ability to move around area with frequent sitting.</li><li>
Bending/ stooping/ squatting/ reaching/ kneeling frequently.</li><li>
Lifting (non-patient) up to 20 lbs. occasionally and 5 lbs. frequently.</li></ul>
Environmental Conditions<ul><li>
Exposure to biohazard, body fluids and airborne particles.</li><li>
Must be able to complete tasks in a noisy environment.</li></ul>
Mental/Visual<ul><li>
Vision and hearing required within normal limits (glasses, contacts, hearing aids permitted).</li><li>
Ability to communicate and exchange accurate information.</li></ul>
PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program.
See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.
For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.</div>

Medical Assistant - Neurology

<div>Description
PeaceHealth is seeking a Remote (must reside in OR, WA, AK, or TX) Project Manager Sr - BTO for a Full Time, 1.00 FTE, Day position. The salary range for this job opening at PeaceHealth is $50.89 &ndash; $76.33. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.
Job Summary
Accountable for the management and delivery of enterprise-wide, high-impact business transformations and change initiatives. Leverages program/project management, change management, and coaching skill sets to design and deploy organizational vision and strategies established by enterprise leadership. Supports a nimble, focused, and skilled team to drive positive change, remove obstacles, and ensure the business value of each initiative is delivered to the organization. Works with executive sponsors and leaders to establish cross-functional teams to create project vision, develop implementation strategy and implement change adaption plans. Manages project discovery, design, scope, schedules, budget, deliverables, and quality. Manages risks and issues through proactive mitigation strategies. Maintains reporting dashboards for business intelligence, decision support, and progress on implementation status, business value, and key performance indicators. Provides leadership and decision in circumstances where competing interests and priorities involve the highest levels of management. Leads multiple moderate to large enterprise projects. May lead a complex enterprise program with direct oversight from Dir Business Transformation.
Essential Functions<ul><li>
Collaborates and partners with both program and project sponsors, functional and network leaders to develop project definition to include project scope, financial, timeline, risks, dependency, resource needs, and alignment to strategic imperatives. Ensures appropriate project governance is in place and adhered to the structure.</li><li>
Develops and maintains project schedules. Manages project and program budgets and tracks costs. Monitors and analyzes performance and productivity of the project and implements necessary corrective plans.</li><li>
Ensures project collisions are mitigated by directing and coordinating supporting activities with impacting external project managers. Provides hands-on leadership and process subject matter expertise to projects/program teams and senior level management.</li><li>
Maintains a project level schedule and critical path that allows drill across to external dependency projects. Coordinates internal resources and third parties/vendors for the successful implementation of project.</li><li>
Prepares and facilitates vendor selection and management processes, including writing Requests for Information (RFIs) and Requests for Proposal (RFPs).</li><li>
Leads quality assurance processes to ensure solutions adhere to business requirements, are properly tested, and consistent with acceptance criteria.</li><li>
Manages project risks and issues, determining a course of action, considering constraints and objectives enabling continued project progress.</li><li>
Manages status reporting and steering committee meetings to ensure leadership is informed, aligned, and able to remove barriers.</li><li>
Serves as point-person for internal and external project communications; ensures that project milestones, completion dates, costs, contingencies, and risks are communicated to team members and stakeholders.</li><li>
Provides project or program status reports and ensures project data in the Project Management Information System (PMIS) and Business Transformation Road map is accurate.</li><li>
Performs other duties as assigned.</li></ul>
Qualifications
Education<ul><li>
Bachelor's Degree Required: Business Administration Or</li><li>
Bachelor's Degree Required: Healthcare Administration or related field
</li></ul>Experience<ul><li>
Minimum of 7 years Required: Experience leading large, complex enterprise projects, building business plans and pro forma for complex enterprise projects and
</li><li>Required: Experience managing enterprise programs and
</li><li>Required: Experience with Waterfall, Agile, Lean or other development processes and methodologies and
</li><li>Required: Experience leading PM staff and
</li><li>Preferred: Healthcare and IST industry experience
</li></ul>Credentials<ul><li>
Required: Project Management Professional Certification and</li><li>
Preferred: Lean Certification and</li><li>
Preferred: Certified Scrum Master
</li></ul>Skills<ul><li>
Ability to lead implementation of project management best practices and frameworks such as PMI or CMMI. (Required)
</li><li>Ability to assemble, advise, evaluate, restructure and coach project/program teams in complex environment. (Required)
</li><li>Ability to utilize effective communication strategies; able to implement, drive business successful business outcomes, and work effectively with all levels of the organization. (Required)
</li><li>Ability to work with Dir Business Transformation to provide updates, receive guidance and communicate project needs. (Required)
</li><li>Adept in use of experience with project management applications (e.g., MS Project, MS Project Server, Clarity). (Required)
</li><li>Change management experience. (Required)
</li><li>Leadership and leadership development experience in large, complex healthcare organizations. (Required)
</li></ul>Working Conditions
Lifting<ul><li>
Consistently operates computer and other office equipment.</li><li>
Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.</li><li>
Sedentary work.</li></ul>
Environmental Conditions<ul><li>
Predominantly operates in an office environment.</li><li>
Some time spent on site in medical/hospital setting.</li></ul>
Mental/Visual<ul><li>
Ability to communicate and exchange accurate information.</li><li>
The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.</li></ul>
PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program.
See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.
For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.</div>

Project Manager Sr - BTO Evergreen

<div>Description
PeaceHealth is seeking a Patient Access Representative - Admitting for a Per Diem/Relief, Variable position.
The salary range for this job opening at PeaceHealth is $23.16 &ndash; $31.26.
The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.
Job Summary
Assists in coordinating the activities between scheduling, insurance verification and pre-certification. Acts as a clinical liaison with physician practices interacting with pre-visit services.
Details of the Position<ul><li>
Pre-registers/registers patients with accurate patient demographic, financial data. May register patients using varying methods depending upon location, which may include mobile cart.</li><li>
Collects patient balances, co-payment, co-insurance, or other payment types.</li><li>
Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival.</li><li>
Responds to customer&rsquo;s inquiries.</li><li>
Assists with departmental coverage as needed.</li><li>
Manages daily appointment schedules which may include reminder calls and calling all referrals.</li><li>
May transport patients utilizing escort or wheeled transport equipment.</li><li>
Performs other duties as assigned.</li></ul>
What you bring<ul><li>
High School Diploma Preferred: or equivalent</li><li>
Minimum of 1 year Required: Medical office or related customer service experience</li><li>
Preferred: Experience with Microsoft Office applications, including Word, Excel and Outlook</li></ul>
Skills<ul><li>
Demonstrated knowledge of Medical Terminology and CPT/ICD-10 coding. (Preferred)</li><li>
Knowledge of insurance process and regulations. (Preferred)</li><li>
Must be able to manage conflict effectively and professionally. (Required)</li><li>
Excellent time management skills, with an emphasis on meeting time sensitive deadlines. (Required)</li><li>
Good customer service skills and good interpersonal skills. (Required)</li></ul>
Department / Location Specific Notes
Care Delivery and Outpatient Clinics:<ul><li>
Strong background in customer service may be considered in lieu of medical office or related experience.</li></ul>
Cottage Grove Medical Center:<ul><li>
Management of ED incoming phone calls, and may be required to provide switchboard coverage.</li><li>
Monitor OB Prosec/McKinley alarm system.</li><li>
May be required to assist with Cardiac Rehab departmental charge entry.</li></ul>
Working Conditions<ul><li>
Consistently operates computer and other office equipment.</li><li>
Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.</li><li>
Sedentary work.</li><li>
Predominantly operates in an office environment.</li><li>
Ability to communicate and exchange accurate information.</li><li>
The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.</li></ul>
For additional information or questions, please email Jen Worthington at [email protected] or call 360-448-0542.
PeaceHealth is committed to the overall wellbeing of our caregivers. The benefits included in positions less than 0.5 FTE are 403b retirement plan for caregiver contributions; wellness benefits, discount program, and expanded EAP and mental health program.
See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.
For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.</div>

<div>
 
 Description
 
 
 
 
 Job Description
 
 
 
 
 PeaceHealth is seeking a Respiratory Therapist for a Full Time, 0.90 FTE, Night position.
 
 
 
 The salary range for this job opening at PeaceHealth is $42.51 - $63.77. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.
 
 
 <ul>
 <li>
 Hiring Bonus &amp; Relocation Assistance may be available! ***
 
 
 </li>
 </ul>
 Spotlight on Ketchikan, AK:
 
 
 Come experience Ketchikan, Alaska - a friendly, family-oriented community in scenic Southeast Alaska, just an hour and a half flight from Seattle. Perfect for outdoor enthusiasts, cultural art aficionados or for those seeking a small-town, leisure lifestyle. Enjoy the idyllic scenery, abundant wildlife, and great opportunities for hiking, fishing, boating. Entrance to the famed Inside passage, a network of waterways, Ketchikan is on an island accessible by jet or ferry. Excellent schools, and a strong local economy, the Ketchikan community boasts an incredibly rich, native culture. The southern tip of the panhandle calls itself the Salmon Capital of the World.
 
 
 PeaceHealth has been serving the communities of Southeast Alaska since 1923 with Ketchikan Medical Center, a 25-bed critical-access hospital offering comprehensive trauma care, outpatient and home health services, and a 29-bed long-term care facility. Primary and specialty medical care is provided by PeaceHealth Medical Group&mdash;Ketchikan and Prince of Wales Island. Our Trauma IV emergency department operates 24 hours a day, 365 days a year, staffed by physicians who are independent contractors employed by National Emergency Services (NES).
 
 
 Cares for the Cardio-Pulmonary needs of all assigned patients, from those who are undergoing routine diagnostic procedures to those requiring more complex critical care support, intervention, and transport support, as applicable to care setting. The work requires a team focus working collaboratively with all members of the healthcare team aimed toward the best outcome for the patient and organization.
 
 
 
 Details of the position:
 
 
 
 <ul>
 <li>
 Provides respiratory care to include diagnostic testing, oxygen and medication delivery, bronchial hygiene, arterial/capillary blood gas draw and analysis, advanced airway and life support.
 </li>
 <li>
 Patient assessment including the ability to monitor labs, hemodynamics and radiology findings. Assesses, plans, implements and evaluates individual patient care appropriate to the age of the patients.
 </li>
 <li>
 Calibrates, cleans, sets up, maintains and troubleshoots all patient related equipment and instruments. Assembles and stores cleaned equipment.
 </li>
 <li>
 Participates in in-house educational in-services inter and intradepartmental as well as attending outside seminars and workshops, as requested by Manager.
 </li>
 <li>
 Participates in various intermittent department tasks including, but not limited to, audits, quality assurance, statistical record keeping, patient charting and other special projects as specified by Manager.
 </li>
 <li>
 May act as a member of trauma, cardiopulmonary resuscitation and rapid response teams.
 </li>
 <li>
 Responsible for ventilator and Non-invasive Positive Pressure Ventilation (NPPV) management including ensuring safe, evidence-based setting with appropriate changes.
 </li>
 <li>
 May become trained as a core therapist in an ICU or diagnostics area (e.g., PFT or Sleep Lab) to meet department needs.
 </li>
 <li>
 Performs other duties as assigned.
 
 
 </li>
 </ul>
 
 What you bring:
 
 
 
 <ul>
 <li>
 Graduate of 2-year AMA-approved Respiratory Care Program; or approved alternative education as outlined in the state regulatory requirements.
 </li>
 <li>
 Must pass the NBRC Registered Respiratory Therapist exam within 6 months of hire.
 </li>
 <li>
 Must maintain a current Respiratory Care Practitioner (RCP) license in the state of practice.
 </li>
 <li>
 Must maintain RRT certification (e.g., CEU&rsquo;s, etc.); exceptions for RCP&rsquo;s noted above.
 </li>
 <ul>
 <li>
 Please note: May obtain within 6 months of hire, per language above under Education section allowing 6 months from date of hire to pass the RRT exam.
 </li>
 </ul>
 <li>
 Current Basic Life Support (BLS) certification required at date of hire.
 </li>
 <li>
 Must maintain all certifications, competencies and licensure as required by the department or as regulated by state or federal agencies.
 </li>
 <li>
 PALS, ACLS and BLS are all required upon hire.
 </li>
 <li>
 NRP certifications must be obtained within 6 months of hire.
 </li>
 <li>
 ACLS required for staff conducting stress tests.
 </li>
 <li>
 Therapists perform EEGs.
 </li>
 <li>
 Minimum of two years of experience in acute care as a Respiratory Therapist is preferred.
 </li>
 <li>
 Experience in ICU, Pediatrics, or Obstetrics preferred.
 
 
 </li>
 </ul>
 KETCHIKAN PHYSICAL/COGNITIVE REQUIREMENTS:
 
 
 <ul>
 <li>
 Work requires moderate physical exertion from 34% to 65% of the time.
 </li>
 <li>
 Ability to lift objects weighing 50 lbs. or less.
 </li>
 <li>
 Work requires frequent exposure to skin or lung irritants, extreme cold or heat, sharp instruments such as kitchen knives, scalpels, etc., or dangerous equipment.
 </li>
 <li>
 Reasonably anticipated exposure to blood and body fluids once per month or more.
 </li>
 <li>
 Requires the use of a Powered Air Purifying System (PAPR).
 </li>
 <li>
 Duties require the ability to concentrate or pay close attention to detail for more than 66% of the work time.
 
 
 </li>
 </ul>
 PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program.
 
 
 See how PeaceHealth is committed to
 
 
 For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.
</div>

Respiratory Therapist

<div>Description
PeaceHealth is seeking a Per Diem Marketing Coordinator for a Per Diem/Relief, 0.00 FTE, Day position. The salary range for this job opening at PeaceHealth is $31.60 &ndash; $47.40. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.
Job Summary
Responsible for developing communication plans and messages for a variety of internal and external audiences. Facilitates the development, implementation and maintenance of communication channels and vehicles. Ensures the delivery of strategic, timely and cost-efficient communications messages, events and materials. Responsibilities include application of communication, public relations and marketing principles, efficient project management, quality execution, internal and external content creation, excellent interdepartmental communications, and the ability to manage multiple priorities to meet demanding deadlines with a variety of stakeholders and teams.
Essential Functions<ul><li>
Plans, develops and supports internal and external communications and marketing strategies.</li><li>
Communicates with internal customers, department caregivers and contractors to coordinate the planning, development, production and evaluation of targeted communications plans, materials, campaigns, electronic media and media relations.</li><li>
Works collaboratively with communications caregivers and internal customers. Supports the development and implementation of effective internal communications throughout PeaceHealth. Monitors effectiveness of communications; makes adjustments as needed, coordinates use of distribution lists, and coordinates message distribution. Assures that internal communications and messages are well integrated into overarching communications plans.</li><li>
Suggests and prepares news releases, story ideas and pitches; fact sheets; op-eds, and other materials to assure that PeaceHealth messages are consistently presented in earned and social media. Develops positive relationships with key reporters. Responds to inquiries. Supports Networks&rsquo; local media relations needs with systemwide implications.</li><li>
Creates communications plans for significant announcements or developments to include goals of communication, key audiences/stakeholders, messages, timing, approvals needed and other essential elements. Implement the plan as indicated.</li><li>
Supports significant special projects as assigned by department leadership.</li><li>
Performs other duties as assigned.</li></ul>
Qualifications
Education<ul><li>
Bachelor's Degree Required: English Or</li><li>
Bachelor's Degree Required: Communications Or</li><li>
Bachelor's Degree Required: Public Relations Or</li><li>
Bachelor's Degree Required: Journalism Or</li><li>
Bachelor's Degree Required: Marketing or equivalent combination of education and experience in a related field.
</li></ul>Experience<ul><li>
Minimum of 3 years Required: Experience required in a public relations or marketing communications setting and
</li><li>Preferred: Experience pitching news stories or working with members of the media and
</li><li>Preferred: Experience in a health care setting and
</li><li>Required: Experienced with web communications, social media strategy and planning, engagement and integration and
</li><li>Preferred: Crisis communications experience
</li></ul>Skills<ul><li>
Proficient presentation skills or a willingness to develop in this area. (Required)
</li><li>Strong writing and project management skills are essential. (Required)
</li><li>Familiarity with media monitoring software applications (e.g. Cision). (Required)
</li><li>Proficient in MS Office applications, specifically Outlook, Word, PowerPoint and Excel. (Required)
</li><li>Familiarity with desktop publishing software, such as Adobe Photoshop, Apple Final Cut Pro, Adobe Premier, Adobe InDesign. (Preferred)
</li><li>Moderate proficiency in still and video photography (Required)
</li><li>Familiarity with, and willingness to learn, video and image editing software (Required)
</li></ul>Department / Location Specific Notes
On-site role
Working Conditions
Lifting<ul><li>
Consistently operates computer and other office equipment.</li><li>
Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.</li><li>
Sedentary work.</li></ul>
Environmental Conditions<ul><li>
Predominantly operates in an office environment.</li></ul>
Mental/Visual<ul><li>
Ability to communicate and exchange accurate information.</li><li>
The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.</li></ul>
PeaceHealth is committed to the overall wellbeing of our caregivers. The benefits included in positions less than 0.5 FTE are 403b retirement plan for caregiver contributions; wellness benefits, discount program, and expanded EAP and mental health program.
See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.
For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.</div>

Per Diem Marketing Coordinator

Join PeaceHealth and explore 15   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

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Respiratory Therapist

Per Diem Marketing Coordinator