Qureos Mentor

Peak Properties

<div>Peak Properties is seeking a Community Manager to lead operations at a large, new construction apartment community located in Arlington Heights, IL. This leadership role involves overseeing all aspects of property operations, including tenant relations, staff supervision, maintenance coordination, and financial management.
Position summary:
The Community Manager Position requirements include institutional multifamily property management experience, proficiency in Yardi (or similar management CRM), and an active state brokerage license. This is a strategic and hands-on leadership role offering the opportunity to work closely with ownership on revenue strategy and operational execution, with eligibility for performance incentives &amp; long-term career advancement.
Responsibilities:
Tenant Relations:<ul><li>Work closely with the leasing team to process new applications and communicate with future residents on move-in instructions.</li><li>Be the primary point of contact for residents on lease renewals, general complaints, lease questions, and collections.</li><li>Process, update, and maintain detailed tenant information in CRM (Yardi/RentCaf&eacute;)</li><li>Create and coordinate resident events, newsletters, and community notifications.</li></ul>
Leadership &amp; Team Management:<ul><li>Manage an onsite team of 5+ people, which may include but are not limited to: Assistant Property Managers, Building Engineers, Janitors, and Service Technicians.</li><li>Ability to recruit, train, and retain staff.</li></ul>
Facilities Management:<ul><li>Regularly inspect property and units and coordinate repairs, inspections, and certificates as needed.</li><li>Work with maintenance team on scheduling &amp; assessing work orders, collect and document vendor updates, and facilitate new bids from contractors.</li><li>Maintain organized documentation of all mechanical equipment (make, model, serial numbers) along with a detailed preventative maintenance log with notes on historical maintenance issues &amp; associated repair costs.</li></ul>
Financial Reporting &amp; Operational Oversight:<ul><li>Create, manage, and report on property financials (monthly variance analysis, annual budget preparation, etc.) and property operations (leasing updates, tenant feedback, building events, etc.).</li><li>Practical understanding of operating expenses and revenue management strategies with the ability to articulate their impact on NOI.</li><li>Participate and lead reoccurring meetings with ownership.</li><li>Work closely with management &amp; ownership to implement new revenue strategies and participate in ad-hoc projects as instructed by management.</li><li>Ensure compliance with management agreement.</li></ul>
Qualifications:<ul><li>Proven lease-up &amp; revenue management experience with large, new construction multifamily assets (200+ units) highly preferred.</li><li>Quantifiable track record of driving absorption, managing marketing strategy, and achieving leasing targets.</li></ul><ul><li>
Exceptional organizational skills with a strong attention to detail.</li><li>
Demonstrated leadership in building, managing, and motivating high-performing onsite teams (leasing, maintenance, assistant managers, etc.).</li><li>
Strong command of multifamily financials, including budgeting, forecasting, P&amp;L management, and NOI optimization.</li><li>
Proficient in property management systems (preferably Yardi) and Microsoft Excel.</li><li>
Familiarity with technical building systems.</li><li>
Strategic thinker with sound judgment and independent decision-making ability aligned with ownership objectives.</li><li>
Experience with compliance &amp; reporting on affordable units (ARO, IHO, etc.)</li><li>
Bachelor&rsquo;s degree in Business Administration, Real Estate, or related field preferred; CAM, CPM, or ARM designation a plus.</li><li>
Ability to access emails on weekends and be available to resolve time-sensitive issues outside of normal business hours as needed.</li><li>
Active Illinois real estate broker license.</li></ul>
Compensation &amp; Benefits:<ul><li>Base salary range of $100,000-$115,000 based on experience.</li><li>Potential bonus eligibility. Actual bonuses, if any, are awarded at the discretion of the Company.</li><li>Health, dental, vision care, life insurance, and long-term disability coverage options</li><li>401k participation</li><li>Paid Time-Off (PTO)</li><li>Company-paid holidays, birthday, and sick time.</li></ul></div>

Community Manager

<div>Job Title: Assistant Property Manager &ndash; MR/HR Team
Reports to: Senior Property Manager or Property Manager
Overview:
The Assistant Property Manager plays a crucial role in maintaining and enhancing the value of our clients&rsquo; real estate investments. Working across multiple residential properties, this position supports the day-to-day operations, tenant relations, financial administration, and property upkeep to ensure an exceptional living experience for residents and strong performance for property owners.
You&rsquo;ll work alongside a Property Manager, assisting with everything from lease administration to maintenance coordination and financial reporting. This is a great opportunity for anyone looking to advance in property management!
Primary Responsibilities:
Tenant Relations<ul><li>Assist with tenant move-ins, move-outs, and lease renewals to ensure smooth transitions.</li><li>Enforce lease agreements, address tenant concerns, and mediate disputes when necessary.</li><li>Provide professional, attentive customer services to ensure a positive resident experience.</li><li>Maintain strong communication with tenants regarding repairs, capital improvements, and property updates.</li><li>Oversee eviction proceedings when necessary.</li></ul>
Facilities &amp; Maintenance<ul><li>Conduct regular property inspections to ensure cleanliness, safety, and compliance.</li><li>Work with the maintenance team and vendors to schedule repairs and handle emergency maintenance.</li><li>Assist in obtaining and evaluating contractor bids for larger projects.</li><li>Issue and replace keys using a key-cutting machine.</li><li>Ensure utility accounts and vendor agreements are correctly management and organized.</li><li>Help coordinate annual and special maintenance projects.</li></ul>
Financial &amp; Administrative Support<ul><li>Assist with rent collection and track outstanding balances.</li><li>Pull and organize financial reports for the Property Manager or Senior Property Manager.</li><li>Handle utility vendor approvals and invoice discrepancies.</li><li>Stay up to date on property management laws and regulations to ensure compliance.</li><li>Participate in team meetings and collaborate with leasing agents, coordinators, and property managers.</li><li>Submit funding requests and liaise with banks or owners to expedite funds.</li></ul>
Collaboration &amp; Professional Development<ul><li>Connect with leasing agents and other team members to improve efficiency.</li><li>Attend company meetings and engage in ongoing training and development.</li></ul>
Qualifications:<ul><li>Bachelor&rsquo;s degree in Business Administration, Finance, real estate, or construction management (preferred).</li><li>Experience in property management, real estate, leasing, or a related field is a plus.</li><li>Excellent communication, conflict resolution, and customer service skills.</li><li>Ability to multi-task, stay organized, and work independently in a fast-paced environment.</li><li>Strong proficiency in Microsoft Office (Excel, Word, Outlook) and a willingness to learn Yardi.</li><li>Basic knowledge of building maintenance and property management operations is helpful.</li><li>Must have a valid driver&rsquo;s license and access to a car (30% travel within Chicago)</li></ul>
Availability and Work Hours:<ul><li>Standard business hours with occasional availability for after-hours emergencies.</li><li>Ability to check emails and respond to urgent matters on weekends if necessary.</li></ul>
Physical Requirements:<ul><li>Requires the ability to move within difficult conditions and different areas of properties; stand, sit, walk up/down stairs at times, etc.</li><li>Occasional lifting of up to 50lbs for maintenance-related tasks.</li><li>Ability to use a key-cutting machine.</li><li>Must have a car with valid driver&rsquo;s license.</li><li>30% travel, property-to-property, within Chicagoland.</li></ul></div>

Assistant Property Manager

Join Peak Properties and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Peak Properties

ABOUT_COMPANY

Community Manager

Assistant Property Manager