Qureos Mentor

Pegasystems

Pega provides the leading AI-powered platform for enterprise transformation. The world’s most influential organizations trust our technology to reimagine how work gets done by automating workflows, personalizing customer experiences, and modernizing legacy systems. Since 1983, our scalable, flexible architecture has fueled continuous innovation, helping clients accelerate their path to the autonomous enterprise.

<div><div><div><div><div><h2 class="jobSectionHeader"><b>Meet Our Team:</b></h2>
</div><div><p>
We are the face of Pega. Our aim is to provide world-class technical support and advice on the use of Pegasystems&rsquo; Products and Applications. We make it easy, pleasant, and rewarding for our customers to work with us. You will be working along with best colleagues and customers across the globe.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Picture Yourself at Pega:</b></h2>
</div><div><p>
Pega is changing the way the world builds software. The Technical Solutions Engineer (TSE) is a key technical role within Global Customer Support (GCS) and the first point of contact to customers to address issues. This position develops customer satisfaction and loyalty by providing superior support services for Pega&rsquo;s products. The TSE uses their understanding of Pegasystems&rsquo; products, the technical environment in which they run, and our customers&rsquo; business objectives to drive support cases to timely and quality clarification and subsequent resolution by themselves or others in GCS.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
What You'll Do at Pega:</b></h2>
</div><div><ul><li>Provide exceptional customer support and relationship management.</li><li>
Respond promptly to the customer, customer support, and engineering inquiries to handle and resolve customer issues</li><li>
Work with field engineers to assist on-site teams in resolving complex issues</li><li>
Become a subject matter expert in product functionality and use to drive customer-based Solutions</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Who You Are:</b></h2>
</div><div><ul><li>Experience working with J2EE Application Servers (preferably WebSphere, WebLogic and Tomcat) and/or relational databases (preferably Oracle, DB2, and UDB)</li><li>
Demonstrated effective oral and written communication skills, including poise in pressure situations</li><li>
Independent thinker, but good team player</li><li>
Excellent customer relations skills and organization skills</li><li>
Ability to work in a flexible, team environment</li><li>
Strong analytical and problem-solving skills</li><li>
Ability to identify, propose and implement Solutions</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
What You've Accomplished:</b></h2>
</div><div><ul><li>Strong analytical and problem-solving skills.</li><li>
Should have extensive experience at Core Java, JSP, Servlets and JDBC</li><li>
In-depth knowledge of OOPS concepts, Multithreading, Exception Handling, Collections concepts and File systems.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Pega Offers You:</b></h2>
</div><div><ul><li>Gartner Analyst acclaimed technology leadership across our categories of products</li><li>
Continuous learning and development opportunities</li><li>
An innovative, inclusive, agile, flexible, and fun work environment</li><li>
Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Additional Information</b></h2>
</div><div><p>
Base salary range for this role is 84,200 - 125,800 USD annually. This role may also be eligible for annual bonus OR commission, as well as benefits and other incentives.</p><p>
The final compensation will be determined during the offer process based on the candidate's education, experience, skills, and qualifications, as well as market conditions and may vary from the posted range. We will share an information on benefits, bonus/commission, and other pay components for this role at the relevant recruitment stage.</p></div></div></div></div></div>
<br><div><div><div><p><b>AI in Action &ndash;</b> Pega embraces the power of artificial intelligence. We encourage all employees to actively engage with AI technologies and continually explore ways to responsibly integrate AI into our products and processes. We may support parts of our recruitment process with automatic processing and, if required by law, you may in such cases have the right to request human intervention, challenge the outcome of such processing and comment on it.</p>
<p><b>
Culture &ndash;</b> At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.</p>
<p>
We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role.</p>
<p>
As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.</p>
<p><b>
Export Compliance &ndash;</b> For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.</p>
<p><b>
Accommodations &ndash;</b> If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.</p></div></div></div><p></p>

Senior Technical Support Engineer, Search and BIX • Global Customer Support

<div>
 <p>
  <strong>
   Meet Our Team
  </strong>
 </p>
 <p>
  The Global Enterprise Data Management team at Pega is focused on Data Warehouse, Analytics and Data Governance. Our job is to take data and transform it into actionable, consumable, information that is utilized at the executive levels.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <em>
   Please note we are unfortunately unable to sponsor or transfer visas, or work on OPT/CPT EAD at this time.
  </em>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Picture Yourself At Pega
  </strong>
 </p>
 <p>
  Data is the lifeblood of every business, particularly digital organizations. We're looking for an experienced Database Engineer to join our growing global team. You'll work with a diverse global team of Database Engineers, Analysts and Business Stakeholders to help Pega&rsquo;s evolving Data and Analytics strategies.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What You'll Do At Pega
  </strong>
 </p>
 <ul>
  <li>
   Design and implement enterprise Data Engineering solutions are agile and scale with Pega&rsquo;s business growth
  </li>
  <li>
   Ensure data models are designed for flexibility to support future business needs and enhancements.
  </li>
  <li>
   Collaborate with the Data Engineering Team members across geographies to deliver on project requirements.
  </li>
  <li>
   Help with the effort to create standards, processes, change controls for the Data Engineering team to ensure operational consistency.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Who You Are
  </strong>
 </p>
 <ul>
  <li>
   You are a strong collaborator with the ability to communicate complicated information in a clear, concise, and actionable manner.
  </li>
  <li>
   You are highly organized and enjoy working on several projects simultaneously with the ability to prioritize and meet deadlines.
  </li>
  <li>
   You consider yourself to be adaptable and flexible while maintaining a high level of professionalism.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What You've Accomplished
  </strong>
 </p>
 <ul>
  <li>
   Bachelor's Degree in Computer Science, Engineering, Technology or equivalent
  </li>
  <li>
   Overall, 2 to 5 years of IT experience
  </li>
  <li>
   2+ years of Data Development experience
  </li>
  <li>
   2+ ETL / Data Integration / Bigdata Development
  </li>
  <li>
   1+ years Data Modeling, Data Cleansing, Data Profiling
  </li>
  <li>
   Proficient in SQL Development
  </li>
  <li>
   Python development adhering to industry standard best practices for data engineering
  </li>
  <li>
   Big Data concepts (Streaming data to various apps from cloud platforms)
  </li>
  <li>
   Knowledge on Big data technologies (Spark, HDFS, Kafka, any NoSQL DB)
  </li>
  <li>
   Understanding of different structures of data like csv, excel, JSON, XML etc
  </li>
  <li>
   Working knowledge on any one of the major cloud database technologies (GCP, AWS, Snowflake, Azure etc)
  </li>
  <li>
   Working knowledge of RDBMS such as MSSQL, Oracle, SAP HANA
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Pega Offers You
  </strong>
 </p>
 <ul>
  <li>
   Gartner Analyst acclaimed technology leadership across our categories of products
  </li>
  <li>
   Continuous learning and development opportunities
  </li>
  <li>
   An innovative, inclusive, agile, flexible, and fun work environment
  </li>
  <li>
   Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company
  </li>
  <li>
   Opportunity to learn new technologies in a rapidly changing environment
  </li>
 </ul>
</div>


Data Engineer (Entry- to Mid-level)

Join Pegasystems and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Pegasystems

About Company

Senior Technical Support Engineer, Search and BIX • Global Customer Support

Data Engineer (Entry- to Mid-level)