Qureos Mentor

Pennrose Management

<div>Overview:
<div>
The Maintenance Technician will be part of the Operations Department, taking direction from the Maintenance Supervisor and reporting directly to the Property Manager.</div><div></div><div><br>
The Maintenance Technician will be responsible for the maintenance, repair, and cleanliness of apartment buildings assigned to them, which may consist of multiple locations and building types.</div><div></div><div><br>
The Maintenance Technician plays a crucial role in ensuring that their assigned apartment buildings are maintained to the highest standards of excellence, both set by our company and the industry.</div><div></div><div><br>
#IND123</div>
Responsibilities:
<ul><li>Perform administrative work each morning (30 minutes) as assigned by the PM or Support Center, including but not limited to prescribed online training, reviewing &ldquo;My Pennrose&rdquo; updates, reviewing messages from the executive team/ownership, scheduling vendors, ordering parts, participating in &ldquo;Team Meetings&rdquo; etc. Communication and compliance with PMs, MSs, RPMs, RMMs, and Property Support Center is mandatory. Your supervisor will provide undisturbed computer time.</li><li>
Ensure all service requests and repairs are made correctly and promptly using the company&rsquo;s mobile Maintenance app.</li><li>
Assist with turnkey operations as required. Including but not limited to scheduling, punching, painting, and cleaning within five business days of move-out.</li><li>
Maintaining an effective preventative maintenance program.</li><li>
Prepare for Owner, Federal, State, and local inspections.</li><li>
Inspect grounds, buildings, and common areas for a safe, clean environment.</li><li><div>
</div></li></ul>
Qualifications:
<div><b>
Performance Metrics</b></div><ul><li>
Property inspection results will be consistently excellent</li><li>
Work orders and units will be consistently on time</li><li>
Preventive maintenance will be done professionally and on time</li><li>
Customer satisfaction surveys will be consistently perfect</li></ul><div><b>
Required Education and Experience:</b></div><br>
<div></div><ul><li>
High School Diploma / GED &ndash; technical training certifications a plus</li><li>
One year of property maintenance responsibilities or similar experience</li><li>
Requires a valid driver&rsquo;s license, an insured vehicle, and the ability to travel (between properties)</li><li>
Obtaining a company-provided EPA certification is required within six months of employment. Pennrose Management Company provides this certification</li></ul><div><b>
Working Conditions:</b></div><ul><li>
Ability to work periodic flexible hours is required. Ability to travel by plane and automobile is required.</li><li>
Ability to work at property locations within or near transitional neighborhoods</li><li>
Ability to climb stairs, take elevators, bend, squat, and reach overhead, and meet standard mobility and lifting for tasks typically associated with property maintenance</li><li>
Ability to multitask, stay organized, and meet deadlines.</li><li>
On-call, after-hour emergency service will be required</li><li>
Hands-on repair and maintenance work constitutes the majority of time and duties</li></ul></div>

Maintenance Technician

<div>Overview:
<div>
The Property Manager (&ldquo;PM&rdquo;) will have broad and in-depth general management responsibilities at their assigned apartment development(s).</div><div></div><div><br>
The PM will supervise a site team consisting of administrative, supportive services and maintenance personnel at levels consistent with property resources. In some instances, the PM may be solely responsible for administrative tasks and may also perform supportive service tasks.</div><div></div><div><br>
The PM will ensure their assigned apartment development(s) meets all financial goals as identified in the annual budget. The PM will relentlessly pursue full occupancy / collection of rent and optimize rental income following program requirements / market conditions thus being a responsible steward for the success of each property.</div><div></div><div><br>
The PM will also ensure that all compliance covenants and supportive service requirements are consistently met and that all maintenance tasks are managed professionally, while maintaining a safe work environment. The PM will ensure the integrity of all financial and operations data /systems.</div><div></div><div><br>
The PM will provide excellent customer service to residents thus encouraging long-term retention.</div><div></div><div><br>
As site leader the PM will demonstrate professional leadership and will support the development and training of those supervised, and will diligently pursue their own professional development by fully utilizing the Pennrose Academy.</div><div></div><div><br>
The PM will report to a Regional Property Manager.</div><div></div><div><b><br>
Pay range: 60,000-$64,000/year depending on experience</b></div><div>
#IND123</div>
Responsibilities:
<ul><li>Effectively manage rent increases, rent collections and the eviction process</li><li>
Consistently market the property to high standards, optimize curb appeal and successfully convert applicant traffic / waitlists to successful residency while meeting all Fair Housing requirements</li><li>
Understand all aspects of the affordable housing / market rate program features of the assigned property &ndash; optimize the financial and operational performance of the property within this construct</li><li>
Proactively manage housing partner subsidy programs /relationships</li><li>
Manage accounts receivable, accounts payable and cash to meet all obligations timely</li><li>
Monitor utility consumption and related expense &ndash; optimize the use of NWP system and responses</li><li>
Inspect the property daily &ndash; attend to maintenance needs and conditions being mindful of safety</li><li>
Provide meaningful input to the capital planning process, budget process and examine expenditures for cost savings and efficiencies &ndash; share best practices with colleagues</li><li>
Ensure team members are on-boarded effectively, trained, motivated and equipped to be successful stewards of the properties</li><li>
Work orders, preventive maintenance, apartment turns and the leasing of vacant apartment units-&ndash; all to be done within company policy timeframes</li><li>
Process re-certifications, build / manage credible waiting lists for each unit type &ndash; anticipate issues impacting occupancy and financial performance &ndash; meet deadlines &ndash; work proactively</li><li>
Own all aspects related to your apartment development</li><li>
Teach staff about customer service, professionalism, safe work practices, effective property inspections, vendor management and the optimum use of technology / Mobile Maintenance/Yardi and Fair Housing and Risk Management initiatives</li><li>
Ensure property is prepared to excel at all property inspections, including agency and REAC without the need for surges in staff and spending, i.e. have property inspection ready at all times</li><li>
Complete those insurance administration tasks necessary to successfully conclude insurance claims</li><li>
Serve as a role model, mentor, coach and trusted resource to field staff and residents</li><li>
Ensure that Supportive Services program is successful and meets obligations</li><li>
Support the Pennrose Academy efforts to heighten the technical expertise of staff</li></ul>
Qualifications:<div></div><div><b><br>
Performance Metrics</b></div><ul><li>
Property will successfully meet all aspects of the annual operating budget</li><li>
Employee retention will increase and staff competency will be improved</li><li>
Property inspection results will be consistently excellent</li><li>
Unit turnover and unit occupancy times will steadily improve as will tenant residency</li><li>
Insurance claim work will be administered timely and professionally</li><li>
Work order and preventative maintenance completions will meet PMC standards consistently</li><li>
Property will not experience insurance claims due to neglect on the part of staff</li><li>
Resident satisfaction surveys will yield consistently positive results</li></ul><div></div><div><b><br>
Required Education and Experience:</b></div><br>
<div></div><ul><li>
High School Diploma / College degree a plus</li><li>
Four years of increasing property management responsibilities</li><li>
Knowledge of both affordable and market rate housing</li><li>
Industry training credentials which authenticate understanding of rental housing programs</li><li>
Requires a valid driver&rsquo;s license, an insured vehicle, and the ability to travel (between properties)</li></ul><div></div><div><b><br>
Working Conditions:</b></div><br>
<div></div><ul><li>
Ability to work periodic flexible hours is required. Ability to travel by plane and automobile is required.</li><li>
Ability to work at property locations within or near transitional neighborhoods</li><li>
Ability to climb stairs, take elevators, bend, squat and reach overhead.</li></ul></div><div></div>

Property Manager

Join Pennrose Management and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Pennrose Management

ABOUT_COMPANY

Maintenance Technician

Property Manager