Qureos Mentor

PENNYMAC

<div>PENNYMAC:
<div>
Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.</div><div></div><div><br>
At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.</div>
A Typical Day:
<div>
The <b>Underwriter Manager</b> is responsible for managing and supporting the underwriting function in alignment with department policies, practices and standards. As the <b>Underwriter</b>, you will manage an underwriting staff of approximately 5-10 underwriters</div><div></div><div><br>
The <b>Underwriter Manager </b>will:</div><br>
<div></div><ul><li>
Ensure underwriting quality meets company and investor standards</li><li>
Carry out personnel management including hiring, counseling, training</li><li>
Continuously evaluate processes to ensure application of best practices and maximize staff utilization</li><li>
Provide support to production staff regarding underwriting and credit policy matters</li><li>
Complete second reviews of loan files and resolves exception cases</li><li>
Perform other related duties as required and assigned</li><li>
Demonstrate behaviors which are aligned with the organization&rsquo;s desired culture and values</li></ul>
What You&rsquo;ll Bring:
<ul><li>Bachelor&rsquo;s degree or equivalent work experience</li><li>
5+ years of relevant work experience</li><li>
Current and extensive knowledge of FNMA/FHLMC, FHA, and VA program guidelines.</li><li>
Experience analyzing financial statements for high net worth borrowers</li><li>
A thorough understanding of cash flow methodology for complex tax returns including, but not limited to, partnerships, corporations, S-corporations, as well as, treatment of capital gains and trust income</li><li>
Must be highly proficient in Excel and Word</li></ul>
Why You Should Join:
<div>
As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.</div><div></div><div><b><br>
Benefits That Bring It Home: </b>Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include:</div><ul><li>
Comprehensive Medical, Dental, and Vision</li><li>
Paid Time Off Programs including vacation, holidays, illness, and parental leave</li><li>
Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)</li><li>
Retirement benefits, life insurance, 401k match, and tuition reimbursement</li><li>
Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships</li></ul><div></div><div><br>
To learn more about our benefits visit: https://pennymacnews.page.link/benefits</div><div></div><div><br>
For residents with state required benefit information, additional information can be found at: https://www.pennymac.com/additional-benefits-information</div><div></div><div><b><br>
Compensation: </b>Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below:</div><ul><li>
Lower in range - Building skills and experience in the role</li><li>
Mid-range - Experience and skills align with proficiency in the role</li><li>
Higher in range - Experience and skills add value above typical requirements of the role</li></ul><div></div><div><br>
Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.</div><br>
<div></div>
Salary: $68,000 - $115,000 Work Model: OFFICE</div>

Underwriter Manager

<div>PENNYMAC:
<div>
Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.</div><div></div><div><br>
At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.</div>
A Typical Day:
<div>
The <b>Loan Resolution Negotiation Specialist</b> will negotiate and formalize retention or liquidation workout solutions with defaulted borrowers, in an effort to avoid the completion of foreclosure and to mitigate loss to the borrower and the company. As the <b>Specialist</b>, you will ensure activities are in compliance with federal, state and local regulations as well as in accord with PNMAC policies and procedures.</div><div></div><div><br>
The <b>Loan Resolution Negotiation Specialist </b>will:</div><br>
<div></div><ul><li>
Analyze financial statements, loan documentation and other relevant data to determine best workout solution</li><li>
Conduct gain/loss analysis on loans to project any potential future loss versus the acceptance of a short sale or deed in lieu</li><li>
Facilitate disposition efforts with borrowers, loan officers, attorneys, real estate agents, title companies and/or other third parties. Follow up as needed to ensure closure of approved deals</li><li>
Educate and counsel borrower on workout options and the implication of each option</li><li>
Obtain transaction approval by preparing complete package for management review</li><li>
Perform other duties as required and assigned</li><li>
Demonstrate behaviors which are aligned with the organization&rsquo;s desired culture and values</li></ul>
What You&rsquo;ll Bring:
<ul><li>Experience with first and second mortgage liens and short sale/ liquidation preferred</li><li>
Ability to maintain a professional demeanor and attitude while speaking with customers or conversing via email</li><li>
Must be highly proficient in Excel and Word</li></ul>
Why You Should Join:
<div>
As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.</div><div></div><div><b><br>
Benefits That Bring It Home: </b>Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include:</div><ul><li>
Comprehensive Medical, Dental, and Vision</li><li>
Paid Time Off Programs including vacation, holidays, illness, and parental leave</li><li>
Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)</li><li>
Retirement benefits, life insurance, 401k match, and tuition reimbursement</li><li>
Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships</li></ul><div></div><div><br>
To learn more about our benefits visit: https://pennymacnews.page.link/benefits</div><div></div><div><br>
For residents with state required benefit information, additional information can be found at: https://www.pennymac.com/additional-benefits-information</div><div></div><div><b><br>
Compensation: </b>Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below:</div><ul><li>
Lower in range - Building skills and experience in the role</li><li>
Mid-range - Experience and skills align with proficiency in the role</li><li>
Higher in range - Experience and skills add value above typical requirements of the role</li></ul><div></div><div><br>
Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.</div><br>
<div></div>
Salary: $40,000 - $60,000 Work Model: OFFICE</div>

Loan Research Negotiation Specialist I

<div>PENNYMAC:
<div>
Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.</div><div></div><div><br>
At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.</div>
A Typical Day:
<div>
As a <b>Product Analyst II</b> on our Data Products team, you aren't just managing tickets, you&rsquo;re the bridge between complex data architecture and actionable business value. You will sit at the intersection of Marketing and Sales data, leveraging modern AI tools and Snowflake to build products that drive revenue. We move fast, use Cursor to accelerate our workflows, and expect you to be as comfortable in a SQL console as you are in a stakeholder meeting.</div><div></div><div><br>
The <b>Product Analyst II</b> will:</div><ul><li>
Own the translation of Marketing and Sales business questions into technical data requirements and user stories.</li><li>
Collaborate with engineers to optimize data pipelines running in Snowflake, ensuring data integrity and performance for end-user products.</li><li>
Perform &quot;Pre-Discovery&quot; by querying datasets directly to validate business assumptions before they hit the dev backlog.</li><li>
Actively drive Scrum ceremonies, ensuring user stories have clear technical acceptance criteria and a solid &quot;Definition of Done.&quot;</li><li>
Interface with Marketing and Sales leadership to turn vague requests into structured data roadmaps.</li><li>
Conduct functional testing on data outputs to ensure logic matches business rules before UAT.</li><li>
Perform other related duties as required and assigned</li><li>
Demonstrate behaviors which are aligned with the organization&rsquo;s desired culture and values<br>
</li></ul>
What You&rsquo;ll Bring:
<ul><li>Strong SQL skills are non-negotiable. You should be comfortable navigating schemas and understanding data relationships.</li><li>
Familiarity with Cursor or similar AI-assisted development environments. You should know how to use LLMs to work smarter and faster.</li><li>
Experience working with Marketing (e.g., attribution, lead gen) or Sales (e.g., CRM, pipeline) data.</li><li>
Advanced proficiency in Jira and Confluence; experience structuring complex epics for data engineering teams.</li><li>
3+ years of experience in an analytical role, preferably within a Data Product or FinTech environment.</li><li>
Experience with dbt or data orchestration tools.</li><li>
Background in Financial Services or Mortgage.</li><li>
Ability to build quick visualizations to &quot;prove&quot; a concept before full-scale development.</li></ul>
Why You Should Join:
<div>
As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.</div><div></div><div><b><br>
Benefits That Bring It Home: </b>Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include:</div><ul><li>
Comprehensive Medical, Dental, and Vision</li><li>
Paid Time Off Programs including vacation, holidays, illness, and parental leave</li><li>
Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)</li><li>
Retirement benefits, life insurance, 401k match, and tuition reimbursement</li><li>
Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships</li></ul><div></div><div><br>
To learn more about our benefits visit: https://pennymacnews.page.link/benefits</div><div></div><div><br>
For residents with state required benefit information, additional information can be found at: https://www.pennymac.com/additional-benefits-information</div><div></div><div><b><br>
Compensation: </b>Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below:</div><ul><li>
Lower in range - Building skills and experience in the role</li><li>
Mid-range - Experience and skills align with proficiency in the role</li><li>
Higher in range - Experience and skills add value above typical requirements of the role</li></ul><div></div><div><br>
Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.</div><br>
<div></div>
Salary: $68,000 - $115,000 Work Model: OFFICE</div>

Data Product Analyst II

<div>
 <strong>
  PENNYMAC
  <br/>
  <br/>
 </strong>
 Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.
 <br/>
 <br/>
 At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.
 <br/>
 <br/>
 <strong>
  A Typical Day
  <br/>
  <br/>
 </strong>
 The
 <strong>
  Customer Experience Specialist
 </strong>
 is an entry level customer service role, operating in a call center environment and supporting Consumer Direct Lending. The individual acts as the primary consumer contact to guide a consumer through the loan origination process after the licensed discussion with a loan officer. The individual is a key contributor to facilitating efficient and effective processes that support business and customer service objectives. Responsibilities may be limited within a specific function/channel or across functions/channels within the Mortgage Fulfillment Division (MFD).
 <br/>
 <br/>
 <strong>
  The Customer Experience Specialist Will
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Operate in a Call Center environment as a customer success advocate
  </li>
  <li>
   Receive inbound calls and make outbound calls to consumers
  </li>
  <li>
   Receive inbound text messages and facilitate outbound text messages to consumers
  </li>
  <li>
   Answer high-volume, inbound calls or texts from current customers in a timely manner. Provide exceptional customer service to all customers&rsquo; mortgage loan inquiries/requests
  </li>
  <li>
   Effectively manage a pipeline of up to 75 loans
  </li>
  <li>
   Performing routine data entry and validation tasks
  </li>
  <li>
   Handling routine calls, emails and/or chat responses with Pennymac employees, consumers &amp;/or authorized 3rd parties
  </li>
  <li>
   Monitoring work queues and intervening as needed
  </li>
  <li>
   Interacting with multiple departments to expedite processing and/or issue resolution
  </li>
  <li>
   Conduct preliminary or basic research in order to accurately resolve and respond to customer inquiries
  </li>
  <li>
   Must request assistance for escalated and/or more complex issues to department senior associates or supervisors
  </li>
  <li>
   Meet outlined production and quality standards
  </li>
  <li>
   Follow established Policy and Procedures
  </li>
  <li>
   Performing other related duties as required and assigned
  </li>
  <li>
   Demonstrating behaviors which are aligned with the organization&rsquo;s desired culture and values
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You&rsquo;ll Bring
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A minimum of 12 months of mortgage experience preferably in a processing role with direct customer contact in a call center environment is required. If no mortgage experience, 2+ years of direct customer contact in a financial industry high volume call center
  </li>
  <li>
   Bilingual Spanish is a plus
  </li>
  <li>
   General understanding of applicable Federal, State and Local mortgage regulations a plus
  </li>
  <li>
   Must be a team player with strong attention to detail and able to work independently
  </li>
  <li>
   Proven track record at delivering timely and accurate information in a fast-paced environment
  </li>
  <li>
   Excellent critical thinking, problem solving, mathematical skills and sound judgment
  </li>
  <li>
   Effective time management skills to deliver work on time
  </li>
  <li>
   Capable communicator, written and oral
  </li>
  <li>
   Strong negotiation skills with ability to effectively resolve problems
  </li>
  <li>
   Demonstrated proficiency with computers and mainstream computer applications (Microsoft, Google, etc.)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why You Should Join
  <br/>
  <br/>
 </strong>
 As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.
 <br/>
 <br/>
 <strong>
  Benefits That Bring It Home:
 </strong>
 Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include:
 <br/>
 <br/>
 <ul>
  <li>
   Comprehensive Medical, Dental, and Vision
  </li>
  <li>
   Paid Time Off Programs including vacation, holidays, illness, and parental leave
  </li>
  <li>
   Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
  </li>
  <li>
   Retirement benefits, life insurance, 401k match, and tuition reimbursement
  </li>
  <li>
   Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships
   <br/>
   <br/>
  </li>
 </ul>
 To learn more about our benefits visit: https://pennymacnews.page.link/benefits
 <br/>
 <br/>
 For residents with state required benefit information, additional information can be found at: https://www.pennymac.com/additional-benefits-information
 <br/>
 <br/>
 <strong>
  Compensation:
 </strong>
 Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below:
 <br/>
 <br/>
 <ul>
  <li>
   Lower in range - Building skills and experience in the role
  </li>
  <li>
   Mid-range - Experience and skills align with proficiency in the role
  </li>
  <li>
   Higher in range - Experience and skills add value above typical requirements of the role
   <br/>
   <br/>
  </li>
 </ul>
 Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.
 <br/>
 <br/>
 <strong>
  Salary
  <br/>
  <br/>
 </strong>
 $39,000 - $55,000
 <br/>
 <br/>
 <strong>
  Work Model
  <br/>
  <br/>
 </strong>
 OFFICE
</div>


Customer Experience Specialist I

<div>PENNYMAC:
<div>
Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.</div><div></div><div><br>
At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.</div>
A Typical Day:
<div>
The <b>Sr Scrum Master</b> is a servant-leader and coach accountable for ensuring their assigned Scrum Team(s) understand and effectively enacts Scrum principles to deliver valuable technology solutions predictably. This role focuses on maximizing the team's efficiency and protecting their focus, facilitating the removal of organizational impediments, and continuously coaching the team and organization on effective Agile practices.</div><div></div><div><br>
The <b>Sr Scrum Master</b> will:</div><ul><li>
Agile Enablement &amp; Team Coaching</li><li>
Ceremony Leadership: Accountable for expertly facilitating all core Scrum ceremonies, including Sprint Planning, Daily Scrum, Sprint Review, and Retrospectives</li><li>
Coaching &amp; Self-Management: Coach the Development Team in self-management and cross-functionality, ensuring clear understanding and adherence to the team&rsquo;s defined Definition of Ready (DoR) and Definition of Done (DoD)</li><li>
Continuous Improvement: Facilitate effective Retrospectives that foster psychological safety, resulting in clear, actionable improvements tracked for continuous application across processes and practices</li><li>
Scaling Proficiency: Demonstrate practical experience with scaling frameworks (e.g., SAFe, LeSS, Scrum@Scale) to enable enterprise-scale Agile delivery and release management</li><li>
Organizational Impediment Removal &amp; Delivery Flow</li><li>
Servant Leadership &amp; Protection: Act as a servant-leader, proactively identifying and removing impediments to the team's progress, and strictly protecting the team from unnecessary external distractions or pressure</li><li>
Systemic Impediment Removal: Work across functional groups and organizational layers to address systemic impediments and coach the broader organization on how to interact productively with the Scrum Team</li><li>
Delivery Transparency &amp; Metrics: Maintain high visibility and transparency of the team's progress, delivery cadence, and health by tracking and communicating key metrics such as velocity, lead time, and burndown</li><li>
Backlog Partnership: Support the Product Owner/Manager in ensuring the Product Backlog is clearly defined, refined, prioritized, and readily available for the team to commit to</li><li>
Review &amp; Feedback Loop: Facilitate the Sprint Review, ensuring effective demonstration of completed work and that stakeholder feedback is systematically captured and integrated back into the backlog</li><li>
Perform other related duties as required and assigned</li><li>
Demonstrate behaviors which are aligned with the organization&rsquo;s desired culture and values</li></ul>
What You&rsquo;ll Bring:
<ul><li>3+ years of demonstrated experience as a dedicated Scrum Master for a software development team</li><li>
Expert Facilitation: Proven ability to run high-impact meetings, manage conflict, and drive consensus among diverse team members and stakeholders</li><li>
Agile Tool Proficiency: Familiarity with modern Agile and ALM tools such as Jira, Rally, or Azure DevOps</li><li>
Technical Acumen: Ability to understand technical concepts, development processes, and the complexities of software release management</li><li>
Communication: Excellent interpersonal, verbal, written communication, and presentation skills suitable for technical and executive audiences</li><li>
Organizational Skills: Excellent organizational skills and proven ability to manage complex tasks and priorities within a fast-paced environmentAgile Tool Proficiency: Familiarity with modern Agile and ALM tools such as Jira, Rally, or Azure DevOps</li><li>
Technical Acumen: Ability to understand technical concepts, development processes, and the complexities of software release management</li><li>
Communication: Excellent interpersonal, verbal, written communication, and presentation skills suitable for technical and executive audiences</li><li>
Organizational Skills: Excellent organizational skills and proven ability to manage complex tasks and priorities within a fast-paced environment</li><li>
Professional Scrum Master Certification: CSM, A-CSM, CSP-SM, and/or CSPO desired</li><li>
Experience with process improvement methodologies such as Lean Six Sigma (Green/Black Belt) desired</li><li>
Experience in a regulated industry, such as mortgage finance desired</li><li>
Experience helping to stand up new teams from inception, including defining their DoR/DoD, working agreements, and initial metrics desired</li></ul>
Why You Should Join:
<div>
As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.</div><div></div><div><b><br>
Benefits That Bring It Home: </b>Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include:</div><ul><li>
Comprehensive Medical, Dental, and Vision</li><li>
Paid Time Off Programs including vacation, holidays, illness, and parental leave</li><li>
Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)</li><li>
Retirement benefits, life insurance, 401k match, and tuition reimbursement</li><li>
Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships</li></ul><div></div><div><br>
To learn more about our benefits visit: https://pennymacnews.page.link/benefits</div><div></div><div><br>
For residents with state required benefit information, additional information can be found at: https://www.pennymac.com/additional-benefits-information</div><div></div><div><b><br>
Compensation: </b>Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below:</div><ul><li>
Lower in range - Building skills and experience in the role</li><li>
Mid-range - Experience and skills align with proficiency in the role</li><li>
Higher in range - Experience and skills add value above typical requirements of the role</li></ul><div></div><div><br>
Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.</div><br>
<div></div>
Salary: $90,000 - $150,000 Work Model: OFFICE</div>

IT Senior Project Manager