Qureos Mentor

Penta Consulting

<div>
 
 Job Description
 
 
 As a Technical Account Manager (TAM), you will build and maintain relationships with our client&rsquo;s customers who have a real passion for technology and the opportunities it can bring to their lives. At those customers, you will be a major focal point for everything related to our client for different teams and levels&mdash;from the most technical to the most senior executive. You will escort and guide them in their journey to become market leaders by leveraging the newest and most advanced technologies in information technology. You will also play a key part in representing your customers within our client, sharing their experiences and wishes with the account teams, support, and product managers, helping to shape our products and contribute your perspective for shared success.
 
 
 
 
 
 Responsibilities
 
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 Be there for your customers. Help them build their business for success and transform from customers to partners on the digital journey.
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 Like to think out of the box? Use your skills to help your customers take technology to the limit and utilize all that our products can offer. Our customers love to see their investment fulfilled, and you will make sure that happens.
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 Help customers translate business requirements into technical solutions by building knowledge and understanding of the possibilities presented by different platforms.
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 Enjoy connecting with people? Be the messenger that breaks down corporate silos between technical and business teams using simple language and personal skills.
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 When troubles arise, TAMs rise! Not everything always goes smoothly. At those points, you will take leadership of the situation and help everyone get back on track.
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 Requirements
 
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 Demonstrated record of field engagements
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 Basic vSphere Platform knowledge
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 Strong communication, presentation, and interpersonal skills
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 Effective at working independently and in a virtual team setting
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 Native proficiency in local language (speaking and writing)
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 Ability to speak and write in English fluently
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 </ul>
 
 
 
 
 Desirable Skills and Education
 
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 Seasoned IT professional with full understanding of area of specialization
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 Able to deploy basic assessment tools in customer environments; qualifies needs, identifies success criteria, and executes assisted demos
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 Can speak and engage with technical leaders; confirms and clarifies information gained from listening to customers before transmitting/sharing
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 Articulates the main elements of a business case; able to perform solutioning under guidance
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 Relies on facts and past experiences to eliminate customer concerns when negotiating; reviews each stage of negotiation to identify gaps and next steps
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 High-level understanding of various non-VMware technical skills demanded by our customers
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 VCP - VMware Certified Professional 5 or greater certification preferred; VMware technical knowledge
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 </ul>
 
 
</div>

Technical Account Manager

<div>
 
 Penta Consulting are a technology resource solutions provider to leading OEMs across the EMEA region. We are working with our most esteemed client in the search for a
 
 SQL Customer Engineer / Cloud Solution Architect.
 
 This role requires a SQL Server expert who can design, build and architect SQL Server solutions from scratch.
 
 
 
 
 
 More details can be found below.
 
 
 
 
 
 Mandatory:
 
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 Performance Optimization and Tuning Capabilities
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 Partitioning data implementations
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 Metadata management and repository usage.
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 Database schema creation and management.
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 HADR
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 Backup and recovery.
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 Ensuring data integrity.
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 Ensuring High availability and Disaster recovery.
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 SQL code reviews with ability to dissect query plan, T-SQL code
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 Sargability of statements
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 Data modeling and database design.
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 Indexing strategy
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 Procedural skills.
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 Data security.
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 Data Encryption
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 Auditing
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 Replication of data
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 SQL Edition and version differences with discontinued and deprecated features
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 Upgrade process
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 Storage management techniques.
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 Data Engine Capacity planning.
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 General database management, Policy based management
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 Extended events and Traces
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 Basic Licensing and support scenarios
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 </ul>
 
 
 
 Nice to have:
 
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 Windows Failover Clustering
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 SQL Server Reporting service
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 SQL server Integration Service
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 SQL Server Analysis Service
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 Powershell
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 </ul>
 
 
 
 Minimum requirements for Customer Engineer:
 
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 A key technical resource for the customer
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 Focused on delivering proactive services such as education workshops, delivering assessments and providing expert guidance
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 Join a highly motivated team of leading industry experts
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 Preview new technology before others in the industry and learn how to make the best of it
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 Visit customers to train them and share industry and development expertise
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 Be part of a thriving developer community that's constantly looking for ways to improve our customers&rsquo; experience, software development goals and use of technology.
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 Build strong customer relationships and ensure deliveries align with customer projects and milestones.
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 Gain access to expertise and support from Microsoft&rsquo;s consulting practice and product groups
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 Continually learn and grow professionally
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 Analyze problems
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 Maintain, extend accreditations and certifications, assist in developing best practices for key technologies and products to support technical team readiness
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 Demonstrate strong communication skills; ability to develop strategic ongoing customer relationships, gain trust and respect for Microsoft Premier.
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 Engineers must also possess strong technical writing, presentation, and training skill
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 </ul>
 
 
</div>

SQL Customer Engineer

<div>
 
 Penta Consulting are a technology service provider and leading outsourced partner helping to deliver professional and managed solutions across EMEA.
 
 
 
 
 
 Are you a strategic leader with a passion for delivering complex, high-impact projects? We&rsquo;re looking for an experienced Programme Manager to join our team and drive customer success across diverse deployments and technologies.
 
 
 
 
 
 In this role, you&rsquo;ll lead medium to large-scale projects&mdash;or multiple smaller initiatives&mdash;across regions, technologies, and teams. You&rsquo;ll manage critical timelines, coordinate with third-party vendors, and ensure seamless delivery of Cisco-based solutions with high organizational visibility.
 
 
 
 
 
 What You&rsquo;ll Bring
 
 <ul>
 <li>
 A university degree (or equivalent) and 10+ years of project management experience in a similar industry&mdash;ideally within IT or telecommunications
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 Proven ability to manage multiple high-priority tasks under tight deadlines
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 Experience working in multinational environments and familiarity with local market dynamics
 </li>
 </ul>
 
 
 
 
 Key Responsibilities
 
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 Develop and manage detailed project plans and schedules
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 Oversee service level agreements and ensure delivery excellence
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 Lead cross-functional teams and coordinate with partner service models
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 Communicate effectively with stakeholders through advanced presentation and negotiation skills
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 Support service solution sales and customer engagement
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 Guide and oversee other project managers when needed
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 Operate independently at remote customer sites
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 </ul>
 
 
 
 
 Preferred Qualifications
 
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 PMP, PRINCE2, ESi, or equivalent certification (or currently pursuing)
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 Arabic language skills are a strong advantage
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 Experience in the local market is highly desirable
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 Background in deploying Cisco technologies is a plus
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 </ul>
 
 
</div>

Program Manager

Join Penta Consulting and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Penta Consulting

ABOUT_COMPANY

Technical Account Manager

SQL Customer Engineer

Program Manager