Qureos Mentor

Peoples Bank

<div>This is an exciting opportunity for a Universal Banker II at our Cedar Lake Banking Center.
Job Summary
Provide prompt, efficient and friendly service to ensure an excellent customer experience to all customers and employees. Acknowledges customers' needs with suggestions and referrals of appropriate Bank products and services. Perform all tasks accurately and efficiently while remaining in compliance with the established Bank policies and procedures. These individuals will need to be outgoing, sales oriented, flexible, adaptable and results driven. They must demonstrate the ability to work independently and with a team, make sound decisions and use critical thinking skills. 
Duties and Responsibilities<ul><li>
Performs all UB I duties at a proficient level including, but not limited to the following items:<ul><li>
Processes all teller line transactions at a proficient level; including but not limited to accepting deposits and loan payments, verifying cash and endorsements, cashing checks, issuing official checks and potentially including providing overrides and approvals</li><li>
Counts and balances the cash drawer daily, taking proactive steps to identify and resolve discrepancies when the balance is off</li><li>
Follows BSA/AML/OFAC policies and/or procedures to report any suspicious activity</li><li>
Always maintain integrity, including keeping all Bank business and information confidential</li></ul></li><li>
Opens new accounts for customers accurately and efficiently</li><li>
Handles more complex customer inquiries and requests</li><li>
Demonstrates strong sales skills. Routinely seeks to refer additional products when appropriate and documents referrals in Salesforce (includes referrals to other lines of business)</li><li>
Moves seamlessly through the banking center acting in a variety of roles as necessary</li><li>
Adapts easily to meet all needs</li><li>
Participates in Bank and Team activities</li><li>
May seek additional responsibilities such as internal committee involvement or corporate initiatives</li><li>
May serve as backup to manager in their absence</li><li>
May possess ability to effectively mentor others</li></ul> 
Qualifications<ul><li>
High school diploma or its equivalent</li><li>
One year of retail banking experience required
</li><li>Six months of new account experience required</li><li>
Experience with Microsoft Office Suite required</li><li>
Must have smartphone (iOS or Android) that is able to support security features required by the Bank's IT security guidelines</li></ul>
ABOUT US
For over a century, Peoples Bank has served as a cornerstone of customer commitment, helping our communities thrive and continuously supporting our community members. Proudly bearing the Finward name as a Finward Company, our logo symbolizes our unwavering dedication to financial excellence, advanced technology, and elevating the customer journey.
Headquartered in Munster, Indiana, Peoples Bank offers an extensive array of consumer, business, and wealth management solutions, alongside cutting-edge digital banking services. With 26 conveniently located Peoples Banking Centers spread across Northwest Indiana and Chicagoland, we uphold a tradition of delivering top-notch performance to our valued residents.
At Peoples Bank, we are driven by a passion for fostering success within our customer base and communities. Anchored in our core values of Stability, Integrity, Community, and Excellence, we are committed to building strong partnerships with our customers and communities to help them achieve financial success. Through innovative engagement and technology, we ensure an exceptional customer experience at every turn. 
For more information on benefits visit the Careers page of our company website at https://www.ibankpeoples.com/resources/careers.
Peoples is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.
Equal Housing Lender/ Member FDIC</div>

Universal Banker

<div>Build Your Future Here:
Thinking of changing jobs or starting your career at a growing company with an award-winning culture? Well, you are in the right place. Join us on our journey to being the Best Community Bank in America. Our motto is Working Together. Building Success. and by joining Peoples Bank, we will work together to help you achieve your career goals, just like we help thousands of clients reach their financial goals.
Peoples Bank is one of the largest 150 banks in the United States with 130 full-service bank branches in Ohio, West Virginia, Kentucky, Virginia, Washington D.C. and Maryland. We also have Specialty Finance offices in Minnesota, Missouri and Vermont. Peoples Bank prides itself as a community bank and dedicates its resources to improving our communities. The Peoples Bank Foundation has donated over $8 million to local organizations since its inception in 2003.
We are proud to share national accolades that celebrate our company culture and recognize us as a great place to bank and work:<ul><li>
American Banker Best Banks to Work For in 2021, 2022, 2023, 2024 and 2025</li><li>
Top Workplaces USA national award in 2022, 2023, 2024 and 2025</li><li>
Newsweek's America's Best Banks 2023 and 2024</li><li>
Newsweek&rsquo;s America's Greatest Workplaces 2024 and 2025</li><li>
Forbes America&rsquo;s Best Banks 2024 and 2025</li><li>
Forbes Best-in-State Banks 2020, 2021 and 2025</li><li>
TIME&rsquo;s America&rsquo;s Growth Leaders 2026 award winner</li></ul>
At Peoples Bank, we know that there is more to life than work. But we also understand that the quality of the work environment and employee benefits can greatly impact an associate's life. That's why we seek to create a great benefits package for our associates including: 401(k) retirement plan with an employer match, employee stock purchase plan, various education assistance programs such as student loan and tuition paydown/reimbursement, paid vacation, and holidays, and much more. For full details of our benefits offerings, please visit: peoplesbancorp.com/about-us/find-a-career/
Job Purpose:
This position will lead and coordinate, with various operational teams, in the identification, development and implementation of effective systems and procedures to support the business objectives of the Company. Will gain thorough knowledge of various operations processes and will recommend changes to improve efficiencies, reduce costs, or standardize processes.
 Job Duties:<ul><li>
Lead and coordinate assigned bank projects implementing new processes or systems</li><li>
Through rotational assignments, cross-train to assist various Operations departments in executing daily responsibilities</li><li>
Gain thorough knowledge of core banking and related systems, workflows and internal controls, and leverage knowledge to implement process improvement opportunities</li><li>
Administer, manage, support and maintain assigned banking systems as necessary</li><li>
Establish, develop, and maintain strong, professional working relationships with management of various departments and respective support staff to improve cross-departmental communications, foster teamwork, and build partnerships</li><li>
Report out various operational metrics and trends to senior management</li><li>
Lead data mapping and data conversion efforts during mergers and acquisitions</li><li>
Coordinate post-conversion activities including the development and execution of testing plans to ensure data conversion accuracy and perform account audits to ensure system data is consistent with contractual requirements of loan documents, terms and conditions, etc.</li><li>
Will perform special projects as assigned</li></ul>
 Normal work hours are 8:00 am to 5:00 pm Monday &ndash; Friday, with a need of more time as special projects dictate.
 Education, Job Skills and Qualifications:<ul><li>
Bachelor&rsquo;s Degree in Business Administration, Finance, Accounting or related field required</li><li>
Prior banking, project management, leadership or process improvement experience preferred.</li><li>
Strong project management, organizational, problem solving and analytical skills</li><li>
Excellent verbal and written communication skills</li><li>
Fluent in the development and use of spreadsheets and other analytical tools</li><li>
Ability to work with internal and external customers for timely and accurate resolutions to issues</li><li>
Ability to prioritize and effectively manage time to meet deadlines</li><li>
Excellent interpersonal skills and possess the ability to be a team player in a professional team setting</li><li>
Team Player</li></ul>
Basic Qualifications:<ul><li>
Bachelor&rsquo;s Degree in Business Administration, Finance, Accounting or related field</li></ul> 
Equal Opportunity Employer M/F/Disabled/Vet;
If you are unable to complete this application due to a disability, contact humanresources@pebo.com to ask for an accommodation, alternative application process or other inquires.</div>

Operations Analyst

Join Peoples Bank and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Peoples Bank

About Company

Universal Banker

Operations Analyst