Qureos Mentor

Pep Boys

<div><p><b>Position Summary</b></p>
<p>
Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register.
</p><p></p><p><b>Duties &amp; Responsibilities
</b></p><ul><li>First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to Company Customer Care standards to meet customer expectations.
</li><li>Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge.
</li><li>Under the direction of Management, assists in various aspects of customer care, work order and register assistance, facility maintenance, and Outside Purchase (OP) ordering.
</li><li>Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities.
</li><li>Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery installation, starting and charging system testing; cosmetic car services, and thorough vehicle inspection.</li>
<li>Primary driving force behind the implementation and constant execution of safety procedures, ensuring wheel torque and oil/fluid services are performed per standard operating procedure directives.
</li><li>Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures.
</li><li>Effectively communicate with all associates, management, and customers; interprets and retains information and applies knowledge appropriately.
</li><li>In designated locations, may be a secondary key carrier responsible for basic and detailed opening and closing responsibilities.</li>
<li>Maintain an organized and neat shop.</li>
<li>Adhere to all company policies, procedures, safety and environmental rules.</li>
<li>Other duties as assigned.</li>
</ul>
<p></p><p><b>Knowledge, Skills, and Abilities</b></p>
<ul>
<li>High school diploma or equivalent required.</li>
<li>Valid Driver's License.</li>
<li>One year of related experience in the automotive service environment.</li>
<li>One year of sales experience preferred.</li>
<li>Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts.
</li><li>Strong verbal communication skills.
</li><li>Strong customer service skills.</li>
<li>Ability to work Days, Nights, Weekends, Holidays.</li></ul><br>
<p><br>
<b>Physical Demands/Work Environment</b></p>
<p>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
</p><p>The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
</p><p></p><p><b>Physical Demands</b></p>
<ul>
<li>Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance.</li>
<li>Frequent standing and walking for long periods of time.</li>
<li>Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.</li>
<li>Climb up and down ladders to retrieve and stock merchandise.</li>
<li>Communicate effectively in person, by telephone, or by using telecommunications equipment.</li>
<li>Enters and locates information on computer.</li>
<li>Presents information to small and large groups.</li>
<li>Visually verifies information, often in small print.
</li><li>Safely operates a motor vehicle.</li>
</ul>
<div><div><b>Benefits</b>
</div><ul><li>Medical, dental, and vision benefits</li>
<li>Life insurance</li>
<li>Short Term Disability</li>
<li>Supplemental benefits
</li><li>401(k) with company match</li>
<li>PTO and holiday pay</li>
<li>On-demand pay partner (DailyPay)</li>
<li>Reduced benefits available for part-time team members</li>
</ul><div><b>Pay Range</b></div>
<ul><li>$13.73 to $18.00 per hour based on experience</li>
<li>Sales commission</li>
<li>Flat Rate on labor hours produced</li>
</ul></div><div><b><i>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</i></b></div></div>

Automotive Customer Service Advisor

<div><p><b>Position Summary</b><br>
A Technician must professionally inspect, diagnose and repair tire and automotive services, while delivering an excellent customer experience. They must explain technical diagnoses and needed repairs to co-workers and customers. A Technician is expected to continuously learn new technical information and techniques in order to stay updated with rapidly changing automotive technology and perform work in accordance with specifications. A successful Technician will also train and mentor co-workers as well as maintain clean and safe work areas.</p><br>
<p><b>
Duties &amp; Responsibilities
</b></p>Diagnose and repair to specifications <ul><li>- brake and hydraulic, exhaust, basic electrical, cooling system, suspension and alignment, perform all maintenance services.</li>
<li>Perform job duties of all lower job descriptions (Mechanic and General Service Technician).</li>
<li>Adequately explain technical diagnoses and needed repairs to non-mechanical individuals which may include employees and customers on an as-required basis.</li>
<li>Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology.</li>
<li>Assist fellow technicians/mechanics in performing technical activities.</li>
<li>Keep store management aware of mechanical repair problems as they occur.</li>
<li>Maintain an organized and neat shop.</li>
<li>Adhere to all company policies, procedures, safety and environmental rules.</li>
</ul>
<p></p><p><b>Knowledge, Skills, and Abilities</b></p>
<p><b>
We expect you to help set the pace and tone while helping to develop the team around you. Collaboration and a team first mentality are a must if you are looking for success in this role. In addition, we require review the following to measure your fit for this role:</b></p>
<ul>
<li>A High School Diploma or GED</li>
<li>At least 1 year of strong automotive mechanical diagnosis, problem-solving and repair experience.</li>
<li>2 or more ASE certifications are PREFERRED for this position (A4 Steering and Suspension &amp; A5 Brakes)</li>
<li>Section 609 certification PREFERRED</li>
<li>State Inspection license if applicable</li>
<li>High level of motivation, energy and a customer-focused attitude.</li>
<li>Must have a valid driver's license</li>
<li>Successful completion of pre-employment background check</li>
<li>Availability to work days, nights, holidays, and weekends as needed</li></ul><br>
<p><br>
<b>Physical Demands/Work Environment</b></p>
<p>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
</p><p>The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
</p><p><b>Physical Demands</b></p>
<ul>
<li>Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance.</li>
<li>Frequent standing and walking for long periods of time.</li>
<li>Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.</li>
<li>Communicate effectively in person, by telephone, or by using telecommunications equipment.</li>
<li>Enters and locates information on computer.</li>
<li>Presents information to small and large groups.</li>
<li>Visually verifies information, often in small print.</li>
<li>Safely operates a motor vehicle.</li>
</ul>
<div><div><b>Benefits</b>
</div><ul><li>Medical, dental, and vision benefits</li>
<li>Life insurance</li>
<li>Short Term Disability</li>
<li>Supplemental benefits
</li><li>401(k) with company match</li>
<li>PTO and holiday pay</li>
<li>On-demand pay partner (DailyPay)</li>
<li>Reduced benefits available for part-time team members</li>
</ul><div><b>Pay Range</b></div>
<ul><li>$21.00 to $35.00 flat rate based on experience</li>
<li>Up to 28 labor hours guaranteed per week</li>
<li>Company funded ASE certifications</li>
</ul></div><div><b><i>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</i></b></div></div>

Automotive Technician B

<div><p><b>Position Summary</b><br>
A Technician is primarily responsible for using their experience and technical expertise to diagnose drivability and electrical systems. A successful Technician will use leadership and mentoring skills to drive a team to increase customer care and satisfaction. A Technician will have direct interaction with customers and deliver superior service through educating the customer on the problems and proposed solutions for their vehicle.</p>
<p>
</p><p><b>Duties &amp; Responsibilities
</b></p>Diagnose and repair to specifications <ul><li>- brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.</li>
<li>Perform job duties of all lower job descriptions (Technician B, Mechanic, General Service Technician).</li>
<li>Adequately explain technical diagnoses and needed repairs to non-mechanical individuals which may include employees and customers on an as-required basis.</li>
<li>Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology.</li>
<li>Assist fellow technicians/mechanics in performing technical activities.</li>
<li>Keep store management aware of mechanical repair problems as they occur.</li>
<li>Maintain an organized and neat shop.</li>
<li>Adhere to all company policies, procedures, safety and environmental rules.</li>
</ul>
<p></p><p><b>Knowledge, Skills, and Abilities</b></p>
<p><b>
This position is a leader in the shop. We expect you to help set the pace and tone while helping to develop the team around you. Collaboration and a team first mentality are a must if you are looking for success in this role. In addition, we require review the following to measure your fit for this role:</b></p>
<ul>
<li>A High School Diploma or GED</li>
<li>3+ years of strong automotive mechanical diagnosis, problem-solving and repair experience.</li>
<li>4 or more ASE certifications are PREFERRED for this position (A4 Steering and Suspension &amp; A5 Brakes, plus 2 from the following: A1 Engine Repair, A6 Electrical, A7 HVAC, A8 Engine Performance, L1 Advanced Engine Performance)</li>
<li>Section 609 certification required</li>
<li>State Inspection license if applicable
</li><li>High level of motivation, energy and a customer-focused attitude</li>
<li>Must have a valid driver's license</li>
<li>Successful completion of pre-employment background check</li>
<li>Availability to work days, nights, holidays, and weekends as needed</li>
</ul>
<p></p><p><b>Physical Demands/Work Environment</b></p>
<p>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
</p><p>The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
</p><p><b>Physical Demands</b></p>
<ul>
<li>Must be able to lift, carry, and place merchandise and supplies up to 50 pounds without assistance.</li>
<li>Frequent standing and walking for long periods of time.</li>
<li>Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.</li>
<li>Communicate effectively in person, by telephone, or by using telecommunications equipment.</li>
<li>Enters and locates information on computer.</li>
<li>Presents information to small and large groups.</li>
<li>Visually verifies information, often in small print.</li>
<li>Safely operates a motor vehicle.</li>
</ul>
<div><div><div><div><b>Benefits</b>
</div><ul><li>Medical, dental, and vision benefits</li>
<li>Life insurance</li>
<li>Short Term Disability</li>
<li>Supplemental benefits
</li><li>401(k) with company match</li>
<li>PTO and holiday pay</li>
<li>On-demand pay partner (DailyPay)</li>
<li>Reduced benefits available for part-time team members</li>
</ul></div><div><div><b>Pay Range</b></div>
<ul><li>$17.60 to $34.06 flat rate based on experience</li>
<li>$20.00 per hour guaranteed</li>
<li>Company funded ASE certifications</li>
</ul></div></div><div><b><i>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</i></b></div></div></div>

Automotive Technician A

<div><p><b>Position Summary</b><br>
The Automotive Mechanic must professionally inspect, diagnose and repair tire and automotive services, while delivering an excellent customer experience. They are responsible for explaining technical diagnoses and needed repairs to co-workers and customers. The Mechanic is expected to continuously learn new technical information and techniques in order to stay updated with rapidly changing automotive technology and perform work in accordance with specifications. The Mechanic will also train and mentor co-workers as well as maintain clean and safe work areas.</p>
<p>
</p><p><b>Duties &amp; Responsibilities
</b></p>Diagnose and repair to specifications <ul><li>- brake and hydraulic, exhaust, basic electrical, cooling system, suspension and alignment, perform all maintenance services.</li>
<li>Perform job duties of all lower job descriptions (General Service Technician).</li>
<li>Adequately explain technical diagnoses and needed repairs to non-mechanical individuals which may include employees and customers on an as-required basis.</li>
<li>Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology.</li>
<li>Assist fellow technicians/mechanics in performing technical activities.</li>
<li>Keep store management aware of mechanical repair problems as they occur.</li>
<li>Maintain an organized and neat shop.</li>
<li>Adhere to all company policies, procedures, safety and environmental rules.</li>
</ul>
<div></div><p><b>Knowledge, Skills, and Abilities</b></p>
<p><b>
We expect you to help set the pace and tone while helping to develop the team around you. Collaboration and a team first mentality are a must if you are looking for success in this role. In addition, we require review the following to measure your fit for this role:</b></p>
<ul>
<li>A High School Diploma or GED</li>
<li>6 months of automotive mechanical problem-solving and repair experience</li>
<li>Section 609 Certification PREFERRED</li>
<li>State Inspection license if applicable</li>
<li>High level of motivation, energy and a customer-focused attitude</li>
<li>Must have a valid driver's license</li>
<li>Successful completion of pre-employment background check</li>
<li>Availability to work days, nights, holidays, and weekends as needed</li>
</ul>
<p></p><p><b>Physical Demands/Work Environment</b></p>
<p>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
</p><p>The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
</p><p><b>Physical Demands</b></p>
<ul>
<li>Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance.</li>
<li>Frequent standing and walking for long periods of time.</li>
<li>Frequent reaching overhead and below the knees, squatting, bending, stooping, kneeling, twisting.</li>
<li>Possesses fine motor skills to safely operate tools.
</li><li>Climb up and down ladders to retrieve merchandise.</li>
<li>Communicate effectively in person, by telephone, or by using telecommunications equipment.</li>
<li>Enters and locates information on computer.</li>
<li>Visually verifies information, often in small print.
</li><li>Safely operates a motor vehicle.</li>
</ul>
<div><div><b>Benefits</b>
</div><ul><li>Medical, dental, and vision benefits</li>
<li>Life insurance</li>
<li>Short Term Disability</li>
<li>Supplemental benefits
</li><li>401(k) with company match</li>
<li>PTO and holiday pay</li>
<li>On-demand pay partner (DailyPay)</li>
<li>Reduced benefits available for part-time team members</li>
</ul><div><b>Pay Range</b></div>
<ul><li>$19.33 to $31.20 flat rate based on experience</li>
<li>Up to 20 labor hours guaranteed per week</li>
<li>Company funded ASE certifications</li>
</ul></div><div><b><i>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</i></b></div></div>

Automotive Mechanic

<div><p><b>Position Summary</b><br>
The Master Technician requires experience and technical expertise to diagnose drivability, air conditioning and electrical systems. It is expected to use leadership and mentoring skills to drive a team to increase customer care and satisfaction A successful Master Technician will have direct interaction with customers and deliver superior service through educating the customer on the problems and proposed solutions for their vehicle.</p>
<p>
</p><p><b>Duties &amp; Responsibilities
</b></p>Diagnose and repair to specifications <ul><li>- brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.</li>
<li>Perform job duties of all lower job descriptions (Technician A, Technician B, Mechanic, General Service Technician)</li>
<li>Adequately explain technical diagnoses and needed repairs to non-mechanical individuals which may include employees and customers on an as-required basis.</li>
<li>Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology.</li>
<li>Assist fellow technicians/mechanics in performing technical activities.</li>
<li>Keep store management aware of mechanical repair problems as they occur.</li>
<li>Maintain and organized and neat shop</li>
<li>Adhere to all company policies, procedures, safety, and environmental rules</li><br>
</ul>
<p><b>Knowledge, Skills, and Abilities</b></p>
<p><b>
This position is a leader in the shop. We expect you to help set the pace and tone while helping to develop the team around you. Collaboration and a team first menta</b><b>lity are a must if you are looking for success in this role. In addition, we require review the following to measure your fit for this role:</b></p>
<ul>
<li>A High School Diploma or GED</li>
<li>5+ years of strong automotive mechanical diagnosis, problem-solving and repair experience.</li>
<li>8 or more ASE certifications are PREFERRED for this position (A1 through A8)</li>
<li>Section 609 Certification required</li>
<li>State Inspection license if applicable</li>
<li>High level of motivation, energy and a customer-focused attitude</li>
<li>Must have a valid driver's license</li>
<li>Successful completion of a pre-employment background check</li>
<li>Availability to work days, nights, holidays, and weekends as needed</li>
</ul>
<div><br>
<b>Physical Demands/Work Environment</b></div>
<p>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
</p><p>The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
</p><p></p><p><b>Physical Demands</b></p>
<ul>
<li>Extensive standing, walking, pushing and reaching.</li>
<li>Need full range of motion for reaching, bending and stooping.</li>
<li>Repetitive movement of hands, arms, legs.</li>
<li>May drive a vehicle if needed.</li>
<li>Lifting of heavy equipment &gt;50 pounds is required.</li>
<li>May work outside and be exposed to weather.</li>
<li>Exposure to adverse weather conditions, chemicals, odors, dirt and dust.</li>
<li>Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.</li><br>
</ul>
<div><div><b>Benefits</b>
</div><ul><li>Medical, dental, and vision benefits</li>
<li>Life insurance</li>
<li>Short Term Disability</li>
<li>Supplemental benefits
</li><li>401(k) with company match</li>
<li>PTO and holiday pay</li>
<li>On-demand pay partner (DailyPay)</li>
<li>Reduced benefits available for part-time team members</li>
</ul><div><b>Pay Range</b></div>
<ul><li>$31.90 to $44.00 flat rate based on experience</li>
<li>Up to 32 labor hours guaranteed per week</li>
<li>Company funded ASE certifications</li>
</ul></div><div><b><i>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</i></b></div></div>

Auto Master Technician

<div><p><b>Position Summary</b><br>
The Master Technician requires experience and technical expertise to diagnose drivability, air conditioning and electrical systems. It is expected to use leadership and mentoring skills to drive a team to increase customer care and satisfaction A successful Master Technician will have direct interaction with customers and deliver superior service through educating the customer on the problems and proposed solutions for their vehicle.</p>
<p>
</p><p><b>Duties &amp; Responsibilities
</b></p>Diagnose and repair to specifications <ul><li>- brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.</li>
<li>Perform job duties of all lower job descriptions (Technician A, Technician B, Mechanic, General Service Technician)</li>
<li>Adequately explain technical diagnoses and needed repairs to non-mechanical individuals which may include employees and customers on an as-required basis.</li>
<li>Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology.</li>
<li>Assist fellow technicians/mechanics in performing technical activities.</li>
<li>Keep store management aware of mechanical repair problems as they occur.</li>
<li>Maintain and organized and neat shop</li>
<li>Adhere to all company policies, procedures, safety, and environmental rules</li><br>
</ul>
<p><b>Knowledge, Skills, and Abilities</b></p>
<p><b>
This position is a leader in the shop. We expect you to help set the pace and tone while helping to develop the team around you. Collaboration and a team first menta</b><b>lity are a must if you are looking for success in this role. In addition, we require review the following to measure your fit for this role:</b></p>
<ul>
<li>A High School Diploma or GED</li>
<li>5+ years of strong automotive mechanical diagnosis, problem-solving and repair experience.</li>
<li>8 or more ASE certifications are PREFERRED for this position (A1 through A8)</li>
<li>Section 609 Certification required</li>
<li>State Inspection license if applicable</li>
<li>High level of motivation, energy and a customer-focused attitude</li>
<li>Must have a valid driver's license</li>
<li>Successful completion of a pre-employment background check</li>
<li>Availability to work days, nights, holidays, and weekends as needed</li>
</ul>
<div><br>
<b>Physical Demands/Work Environment</b></div>
<p>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
</p><p>The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
</p><p></p><p><b>Physical Demands</b></p>
<ul>
<li>Extensive standing, walking, pushing and reaching.</li>
<li>Need full range of motion for reaching, bending and stooping.</li>
<li>Repetitive movement of hands, arms, legs.</li>
<li>May drive a vehicle if needed.</li>
<li>Lifting of heavy equipment &gt;50 pounds is required.</li>
<li>May work outside and be exposed to weather.</li>
<li>Exposure to adverse weather conditions, chemicals, odors, dirt and dust.</li>
<li>Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.</li><br>
</ul>
<div><div><b>Benefits</b>
</div><ul><li>Medical, dental, and vision benefits</li>
<li>Life insurance</li>
<li>Short Term Disability</li>
<li>Supplemental benefits
</li><li>401(k) with company match</li>
<li>PTO and holiday pay</li>
<li>On-demand pay partner (DailyPay)</li>
<li>Reduced benefits available for part-time team members</li>
</ul><div><b>Pay Range</b></div>
<ul><li>$29.00 to $40.00 flat rate based on experience</li>
<li>Up to 32 labor hours guaranteed per week</li>
<li>Company funded ASE certifications</li>
</ul></div><div><b><i>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</i></b></div></div>

Join Pep Boys and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Pep Boys

About Company

Automotive Customer Service Advisor

Automotive Technician B

Automotive Technician A

Automotive Mechanic

Auto Master Technician

Auto Master Technician