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PerkinElmer

<div>Job Title: Regional Sales Manager
Reports to: Dinesh Sharma
Job Level: L2
Location: Kolkata, India
Organization: AS
The Company
PerkinElmer is a global analytical services and solutions provider with offerings including the leading OneSource Field and Laboratory services business that serve the biopharma, food, environmental, safety and applied end markets to accelerate scientific outcomes. Since 1937, PerkinElmer has served as a trusted partner in laboratory analysis and management and today complements its service offerings with a broad portfolio of atomic spectroscopy, molecular spectroscopy, and chromatography instruments, consumables, and reagents. With a dedicated team of more than 5,000 team members, the Company serves customers in more than 35 countries. Additional information is available at www.perkinelmer.com
Purpose
The job holder is responsible to achieve annual sales and/or profit goals through efficient management and satisfaction of customer needs within assigned territory.
Responsibilities<ul><li>
Increase sales volumes, achieve, and possibly overachieve the sales targets on his/her territory in respect of PKI strategy.</li><li>
Responsible for selling the company&rsquo;s products or services directly to</li><li>
end-users.</li><li>
Maintain and develop relationships with key account customers in person and via telephone calls and emails.</li><li>
Develop new accounts and/or expands existing accounts within an established geographic territory, industry or product segment.</li><li>
Identify customer needs and trends and presents PerkinElmer products and support services to customers appropriately and effectively.</li><li>
Ensure the territory prospect pipeline is populated with a balance of short-, mid- and long-term prospects sufficient for the continuous attainment of territory half year targets.</li><li>
Actively sell the increased value of PerkinElmer products and services. and always negotiates the best price thus minimizing price erosion.</li></ul><ul><li>
Facilitate in solving customer problems by assuring cross functional.</li><li>
coordination.</li><li>
Provide and maintain account mapping on all key accounts and maintains accurate customer and prospect information.</li><li>
Listen to customer requirements and presents appropriately to make a</li><li>
sale</li><li>
Act as a contact between a company and its existing and potential</li><li>
markets</li><li>
Negotiate the terms of an agreement and closing sales.</li><li>
Represent the organization at trade exhibitions, events and</li><li>
demonstrations</li><li>
Creates detailed proposal documents, often as part of a formal bidding. process that is largely dictated by the prospective customer.</li><li>
Review his own sales performance, aiming to meet or exceed targets.</li><li>
Gain a clear understanding of customers' businesses and requirements. Attend team meeting and shares best practice with colleagues</li></ul>
Basic Qualifications
Education: Any graduate/postgraduate preferably Science
Required work experience related to position: 10+ years.
Competency Required:
Financial Acumen<ul><li>
Accurate forecasting capability</li><li>
Develops a strong, realistic sales pipeline.</li><li>
Supports business development deals (deal model, diligence, integration, etc.)</li><li>
Lead an indirect spend initiative.</li></ul>
Market Focus<ul><li>
Deep market knowledge in specific areas</li><li>
Strong PKI product/application knowledge</li><li>
Help prepare competitive analysis &amp; strategies.</li><li>
Manages sales function/process.</li><li>
Builds strong relationships with customers.</li></ul>
Business Planning<ul><li>
Present plans/results to BE Leadership</li><li>
Provides accurately sales forecasts.</li><li>
Effectively manages key projects.</li><li>
Executes key projects for sales function.</li><li>
Works on sales force effectiveness projects</li></ul>
Preferred Characteristics<ul><li>
Strong closing skills. Prior attendance at formal sales training courses a plus.</li><li>
Organizational skills for proper territory planning/management.</li><li>
Working knowledge of healthcare, and environmental market segments within assigned territory.</li><li>
Demonstrated record of achievement in prior sales position.</li><li>
Excellent oral, written and telephone skills. Strong interpersonal skills.</li><li>
Ability to learn and retain product specific information as it pertains to the position.</li><li>
Computer literate with knowledge of word processing applications and Excel spreadsheets.</li></ul><ul><li>
Strong intrapersonal skills.</li><li>
Exceptional written and verbal communication skills.</li><li>
Familiarity with data analysis and reporting.</li><li>
Hardworking, persistent, and dependable.</li><li>
Positive and enthusiastic.</li></ul>
PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.</div>

Regional Sales Manager

<div>To fulfill aftersales needs of customers in the assigned territory<ul><li>To Maintain response time &amp; downtime as per the SLA to assigned customers.</li><li>Accountable for instruments installation and Warranty service in the Field.</li><li>Accountable for Billable service and promote the service contracts.</li><li>Accountable for Accessories &amp; generating lead for Consumables sales.</li><li>Develop and deliver a productivity strategy that contributes quarterly impacts to the</li></ul>
business.<ul><li>Deliver actionable data driven insights to explore new areas of operational excellence.</li><li>Ensure all in-field activities are carried out safely complying with company environmental</li></ul>
Health &amp; Safety (EHS) guidelines and procedures.<ul><li>Perform field service as advised by the Group Leader, carrying out repairs, maintenance and</li></ul>
installation of instrumentation and their accessories.<ul><li>Provide highly visible customer support through the performance of on-site installation,</li></ul>
troubleshooting, service, and repair of complex equipment and systems.<ul><li>Develop Junior Engineers on handling equipment&rsquo;s and customers.</li></ul>
&middot; Execute preventive maintenance calls as scheduled. &middot; Align personal working practices with the department&rsquo;s performance targets. &middot; Actively demonstrate compliance with all team targets. &middot; Maintain personal service spares issued and inventory records to the highest standard. &middot; Ensure all anomalies are quickly and effectively reported and resolved. &middot; Ensure that all tools and test equipment is adequate to perform service required, and that all test equipment issued is calibrated at the times specified. &middot; Make returns of all fully completed service documentation, Service Reports, Expenses Claims, daily. &middot; To ensure that quality standards are maintained while servicing the equipment. &middot; To maintain good communication at all relevant levels of customer organization. &middot; In case, customer gives poor rating while taking feedback about our services, necessary support must be taken from colleagues and ensure that customer complaint is resolved. Knowledge Management &middot; To continuously update the technical knowledge of products. &middot; To develop applications knowledge. &middot; To develop soft skills related to communication, selling and customer management. Cross functional support &middot; To support all colleagues as and when necessary, aligning to objectives of organization growth. &middot; To help Service Sales by following up on contract status, Account Receivables and promoting Upgrades/Accessories/Consumables.
Required work experience:<ul><li>Should have more than 4-6 years of experience in the relevant field.</li><li>Experience in a Customer Service Environment</li><li>Background in Electronics preferably gained in a high technology service.</li><li>environment, with an understanding of analytical or clinical instrument applications.</li></ul>
Competency Required:
Strategic Perspective:<ul><li>Provides innovative growth ideas.</li><li>Collaborates well across PKI.</li><li>Develop Service coverage and sales plan (customers)</li></ul>
Leadership<ul><li>Provides inspirational leadership.</li><li>Strong communication/presentation skills</li><li>Attracts/develops/retains high potential/ performing teams.</li><li>Collaborates well with all PKI organizations</li></ul></div>

Customer service Engineer

Join PerkinElmer and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

PerkinElmer

ABOUT_COMPANY

Regional Sales Manager

Customer service Engineer