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Perry and Son's Kitchen (Food Truck)

Haversack is seeking a skilled Network Analyst to join our team. The ideal candidate will be responsible for interacting with the company&rsquo;s customers, carriers and brokers by addressing inquiries and resolving complaints pertaining to shipping to ensure optimal performance and security.Job Summary:Supervisory Responsibilities:&middot; NoneDuties/Responsibilities:&middot; Interacts with customers, carriers &amp; brokers via telephone, email, online chat, or in person to provide support and information on products or services.&middot; Collects and enters shipment details into company platform.&middot; Fields customer, carrier and broker questions and complaints; when the issue is beyond the representative&rsquo;s knowledge, forwards to the assigned specialist or other appropriate staff.&middot; Ensures that appropriate actions are taken to resolve customers&rsquo; problems and concerns.&middot; Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.&middot; Performs other related duties as assigned.Required Skills/Abilities: &middot; Excellent communication skills including active listening.&middot; Service-oriented and able to resolve customer grievances.&middot; Proficient computer skills with the ability to learn new software.Education and Experience:&middot; High school diploma or equivalent.&middot; Customer service experience required.Physical Requirements: &middot; Prolonged periods sitting at a desk and working on a computer.&middot; Must be able to lift up to 15 pounds at times.Job Type: Full-timePay: $21.50 per hourWork Location: In person

Logistics Customer Service Representative

Join Perry and Son's Kitchen (Food Truck) and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Perry and Son's Kitchen (Food Truck)

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Logistics Customer Service Representative