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Personal Injury Law Firm

Medical &amp; Case Work-Up Specialist (Pre-Litigation)Personal Injury Law Firm - Full TimePosition OverviewWe are a plaintiff-side personal injury law firm seeking a Medical &amp; Case Work-Up Specialist to drive cases forward in pre-litigation. This role is focused on case development, medical treatment coordination, and preparing files for demand, tender, or settlement.This is not a passive case management role. If you thrive on building cases, maintaining momentum, and understanding how medical treatment impacts case value, this role is for you.Core Responsibilities<ul><li>Actively work up personal injury cases from intake through demand/tender/settlement readiness</li><li>Coordinate and monitor client medical treatment to avoid gaps or stagnation</li><li>Review and organize medical records and billing for completeness and narrative clarity</li><li>Identify treatment delays, documentation issues, or case barriers and escalate appropriately</li><li>Maintain regular client communication to keep cases moving forward</li><li>Make a minimum of seven (7) outbound client or provider calls per day to advance assigned cases</li><li>Ensure cases are positioned for strong demand submissions and timely resolution</li><li>Collaborate with attorneys and leadership regarding case status and readiness</li></ul>What Success Looks Like<ul><li>Cases do not sit idle</li><li>Medical treatment is actively monitored and documented</li><li>Attorneys receive cases that are genuinely demand-ready</li><li>You can clearly explain where each case stands and what is needed to move it forward</li></ul>Qualifications<ul><li>Prior experience in personal injury pre-litigation required</li><li>Strong understanding of medical treatment flow in PI cases</li><li>Ability to review and understand medical records and billing</li><li>Organized, proactive, and deadline-driven</li><li>Comfortable with regular outbound calls and client follow-up</li><li>Professional written and verbal communication skills</li></ul>Compensation &amp; Incentives<ul><li>Competitive hourly or salary compensation (based on experience)</li><li>Bonus eligibility tied to case performance, including tenders and successful pre-lit resolutions</li><li>Benefits and growth opportunities available</li></ul>Important Notes for Applicants<ul><li>This role requires active case ownership and daily outbound communication</li><li>Use of AI-generated answers during the application process will result in automatic disqualification</li><li>Applicants must personally complete all screening questions</li></ul>Pay: $60,000.00 - $80,000.00 per yearBenefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Free parking</li><li>Health insurance</li><li>Life insurance</li><li>Paid sick time</li><li>Paid time off</li><li>Parental leave</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>How many years of personal injury pre-litigation experience do you have?</li><li>Briefly describe your role in preparing a case for demand or settlement.</li><li>Are you comfortable making at least seven outbound calls per day to clients or providers?</li><li>You are assigned a personal injury case that has had no activity for 45 days. The client has stopped treating, medical records are incomplete, and the attorney is asking why the case isn&rsquo;t moving. Walk us through what you would do next, step by step.</li><li>Why should we hire you for a role focused on actively moving cases toward demand, tender, or settlement?</li></ul>Work Location: In person

Medical & Case Work-Up Specialist (Pre-Litigation)

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Personal Injury Law Firm

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Medical & Case Work-Up Specialist (Pre-Litigation)