Qureos Mentor

Phillips Exeter Academy

<div><p><b>*Please submit a cover letter with your application*</b></p>
<p><b>
Location: </b>This role offers the flexibility to be fully remote, with an on-campus commitment of approximately 4&ndash;6 weeks per year to support key program needs.</p>
<p><b>
Salary Range: </b>$62,500-64,500 . Compensation for this position is based on relevant education and experience and will be set within the listed salary range.</p>
<p><b>
REPORTS TO: </b>Director of Operations and Engagement</p>
<p><b>
SCHEDULE: </b>Full-time, 12 months/year, 40 hours/week, and may include some weekends during the summer session<b>. </b>Schedule may vary according to departmental and Academy needs.</p>
<p><b>
CLASSIFICATION: </b>Staff</p>
<h2 class="jobSectionHeader"><b>
Position Purpose</b></h2>
<p>
This position plays a key role in maintaining the strategic vision of Exeter Summer by providing daily program management of multiple projects and their interdependencies throughout the program life cycle. The focus of this position is maintaining the CRM system (Slate Technolutions), marketing and outreach for the programs, and student support throughout the student experience.</p>
<h2 class="jobSectionHeader"><b>
Job Responsibilities</b></h2>
<ul><li>Managing institution-wide processes such as student onboarding, college fairs, counseling workshops, and informational programming.</li>
<li>Maintaining and updating official publications, documentation, social media platforms, and communications.</li>
<li>Developing and maintaining formal documentation for key operational processes.</li>
<li>Coordinating institutional events, communications, and inventories that support strategic enrollment and student engagement goals.</li>
<li>The role serves as the primary administrator and functional lead for the institution&rsquo;s CRM system (Slate Technolutions), which is a mission-critical enterprise platform supporting admissions, enrollment, and student lifecycle operations. Responsibilities include:
<ul><li>Designing, implementing, maintaining, and enhancing CRM architecture, workflows, portals, forms, automation, and integrations.</li>
<li>Developing complex reports, queries, imports, audits, and data governance processes to ensure system integrity and institutional compliance.</li>
<li>Acting as the designated Slate Captain, independently evaluating new platform features, making recommendations to leadership, and leading implementation and staff training.</li>
</ul></li><li>Determining system configurations and process improvements that directly impact admissions operations, student onboarding, and enrollment management.</li>
<li>Developing quality control standards and auditing methodologies to ensure accuracy of student records and reporting.</li>
<li>Making recommendations to leadership regarding system enhancements, workflows, and operational efficiencies.</li>
<li>Coordinating cross-departmental processes across multiple systems without close supervision.</li>
<li>Responsible for assisting applicants, parents, faculty, and other constituencies with questions and inquiries received by telephone, email or in person in a professional, timely, and accurate manner.</li>
<li>With the Student Activities office, help to organize student activities and academic-based trips including investigating and recommending new venues.</li>
<li>Managing institution-wide processes such as student onboarding, college fairs, counseling workshops, and informational programming.</li>
<li>Maintaining and updating official publications, documentation, social media platforms, and communications.</li>
<li>Developing and maintaining formal documentation for key operational processes.</li>
<li>Coordinating institutional events, communications, and inventories that support strategic enrollment and student engagement goals.</li>
<li>Assist with other projects as needed.</li>
<li>Keep abreast of policies and procedures regarding admissions and other campus programs and maintain an understanding of campus life and the academic environment.</li>
<li>Develop and maintain documentation on key processes.</li>
</ul><h2 class="jobSectionHeader"><b>Knowledge, Skills and Competencies</b></h2>
<ul><li>Technical background and willingness to learn other applications as needed.</li>
</ul><ul><li>Proficient in MS Office (including TEAMS), Customer Relationship Management (CRM) system (Slate preferred), Student Information System (SIS) (Blackbaud preferred) and Adobe Creative Suite.</li>
</ul><ul><li>Respect for diversity of identities and experiences, an orientation toward equity and inclusion, and cultural competency in all aspects of Academy life.</li>
<li>Demonstrated leadership and project management skills with an interest in problem-solving and streamlining processes.</li>
<li>Strong interpersonal skills with the ability to develop and maintain collegial</li>
<li>Excellent verbal and written communication skills along with strong proofreading skills</li>
<li>Attention to detail, excellent strategic thinking, sound judgment, and analytical and problem-solving skills with a strong customer focus.</li>
<li>Ability to work independently, have a high degree of organizational skills with the ability to be flexible and multi-task with accuracy, and handle multiple priorities/deadlines simultaneously with attention to detail in a moderate to high pressure environment.</li>
<li>Demonstrate a high level of energy and flexibility with the ability to multi-task for efficiency and shift priorities to meet deadlines.</li>
<li>Requires strict adherence to confidentiality</li>
<li>The ability and willingness to travel by car, air, train, or bus domestically or internationally as</li>
</ul><h2 class="jobSectionHeader"><b>Direct/Indirect Reports</b></h2>
<p>
None.</p>
<h2 class="jobSectionHeader"><b>
Position Requirements</b></h2>
<p><b>
Education</b></p>
<ul>
<li>College Degree required.</li>
</ul>
<p><b>Experience</b></p>
<ul>
<li>3+ years&rsquo; CRM (Slate preferred) experience required.</li>
<li>2+ years&rsquo; related marketing experience required.</li>
<li>Prior customer service skills preferred.</li>
<li>Experience in an institutional or campus setting</li>
<li>Experience working with adolescents in an educational setting is preferred.</li>
</ul><h2 class="jobSectionHeader"><b>Additional Requirements</b></h2>
<div><ul><li>Successfully complete a criminal background check (reviewed every 5 years).</li></ul>
<ul><li>Clean Driving record (reviewed annually).</li></ul></div></div>

Program Manager, Student Support and Outreach

<div><h5 class="jobSectionHeader"><b>This a full-time, exempt, one- or two-year intern position, Academic year (10 months) schedule, including one week prior to the beginning of school. Salaried position with housing and benefits. The teaching intern salary for the 2025-2026 Academic year was $40,000, which is subject to review for the coming 2026-2027 Academic Year.</b></h5>
<h2 class="jobSectionHeader"><b>Position Summary</b></h2>
<p>
Phillips Exeter Academy seeks two creative, collaborative, and motivated interns adept in applications of technological innovation in education to join the faculty as interns for the 2026-27 school year, with a possible extension for an additional academic year. The Innovation Interns&rsquo; primary work will be to support instructors who seek to adapt elements of their courses in light of generative AI and/or design lab opportunities. This work will be across the curriculum, in humanities, STEM, and all classes where instructors and students seek a thought-partner and technical support such as helping teachers create AI-resistant or AI-assisted forms of assessment, build custom GPTs, design complex prompts for lesson planning, etc. The interns will also support student projects, particularly for extracurriculars. They will have opportunities to observe classes and potentially to assist in pertinent courses. A familiarity with the Harkness style of student-centered, discussion-based teaching is useful.</p>
<p>
Additional experience in robotics and/or makerspace work is desired. The intern will assist in extracurricular and co-curricular offerings in those areas as relevant. This being the inaugural cycle of Innovation Interns, the ideal candidates will be resourceful and flexible as the faculty&rsquo;s needs take shape. Successful candidates will have a desire to collaborate with colleagues across the school, and a desire to work with highly motivated high school students in a diverse, mostly residential community.</p>
<p>
Applicants should have a Bachelor&rsquo;s degree, in any field, combined with demonstrated success utilizing innovative techniques for teaching and learning. Proven experience bringing innovation to their own student projects or in supporting students and teachers is desired. Strong genAI literacy and prompt engineering skills required. Multimodal experience (knowledge of image/video generation, audio tools, or basic AI-assisted coding) is a plus as is the ability to translate those skills across disciplines. Strong collaborative skills are required, both for working with teaching faculty and our IT Department and Academic Technology Coordinator. Innovation interns will stay updated on the latest AI releases and report back on which tools are safe and effective for a high school environment (in consultation with our IT department). They will work with our Academic Technology Coordinator on creating supporting documentation and &ldquo;how-to&rdquo; tutorials.</p>
<p>
Enthusiasm for working with adolescents both inside and outside of the classroom is essential. Spending time with students giving extra help, advising, working as dormitory faculty, and leading extracurricular activities are integral parts of the job.</p>
<h2 class="jobSectionHeader"><b>
Accountabilities</b></h2>
<p>
While individual responsibilities will vary from one faculty position to another, the major job duties of all interns include the following:</p>
<ul>
<li><b>Teaching:</b> Interns engage in one-on-one instruction as they support instructors&rsquo; and students&rsquo; projects. They may observe and assist in relevant courses. Mentorship is offered in project development and adjusting to Academy life.</li>
<li><b>Cultural Competency: </b>Interns are expected to demonstrate respect for diversity of identities and experiences, an orientation toward equity and inclusion, and cultural competency in all aspects of Academy life.</li>
<li><b>Residential Life:</b> Interns generally reside in campus housing and play a critical role in cultivating Exeter&rsquo;s community-centered student dormitory life. Each faculty member is generally responsible for one weekend and one to four weeknights of dormitory duty per month, depending on the dormitory size.</li>
<li><b>Extracurricular Activities: </b>Faculty are generally expected to participate in the school&rsquo;s extracurricular activities (e.g. coaching, advising student clubs, and/or committee work).</li>
<li>Willingness to enforce all school policies and rules governing student behavior.</li>
</ul><h2 class="jobSectionHeader"><b>Additional Requirements</b></h2>
<ul><li>Successful completion of a criminal background check.</li>
<li>Clean driving record.</li>
</ul><h2 class="jobSectionHeader"><b>Required Documents</b></h2>
<p>
To be considered, applications must include a resume and cover letter.</p></div><p></p>

Innovation Intern

Join Phillips Exeter Academy and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Phillips Exeter Academy

About Company

Program Manager, Student Support and Outreach

Innovation Intern