Qureos Mentor

Physician Partners of America

Physician Partners of America is dedicated to providing comprehensive healthcare solutions, focusing on pain management and patient-centered care. Founded in 2013, the company aims to alleviate the administrative burdens faced by physicians, allowing them to concentrate on delivering high-quality medical treatment. With a network of clinics and ambulatory surgery centers, they offer advanced interventional pain management services and support for various medical specialties. Their mission is to enhance the quality of life for patients through compassionate care and innovative treatment options.

<div>JOB SUMMARY 
The primary responsibilities of this position are to greet patients upon entry and handle daily front office tasks . The important function is to assure charts and deposits are accurate and perform ongoing and occasional audits. 
 
JOB DESCRIPTION 
<ul><li>Prepare charts daily</li><li>Schedule patients into HST, the ASC computer program, at least 2 weeks out and checked daily for updates</li><li>Assist with phone calls to patients at least 3-5 days prior to surgery with financial expectations</li><li>Offer patients payment plans if needed per policy</li><li>Check in patients</li><li>Prepare deposits and complete deposit logs</li><li>File packing slips</li><li>Answer phones with a pleasant, professional demeanor within 4 rings</li><li>Scan invoices</li><li>Scan charting into the EMR system</li><li>Log chart audits and patient satisfaction scores</li><li>Co-pay collections, invoices, deposit logs, charts, and expected audits completed in timely manner</li><li>Demonstrate professional, courteous demeanor with patients, visitors, and staff</li></ul>
 
JOB REQUIREMENTS
 
<ul><li>2 years prior medical office front desk experience</li><li>Excellent customer service skills</li><li>Good verbal and written skills</li><li>Proficient with computer programs and office equipment</li></ul>
 
KNOWLEDGE, SKILLS AND ABILITIES 
<ul><li>Knowledge of HIPAA standards</li><li>Ability to prioritize and multi-task in a fast paced, changing environment</li><li>Ability to calculate payment amounts for patient responsibility and co-pays</li><li>Analytical and problem solving skills</li><li>Computer skills with MS Office (Word, Excel, Power Point, Outlook, Visio, Project, SharePoint, etc.).</li><li>Great oral and written communication, and listening skills.</li><li>Strong customer service orientation.</li><li>Experience working collaboratively in a team-oriented environment.</li></ul>
 
HOURS AND WORKING CONDITIONS 
Our ASCs are located in Florida and Texas. The job will be Monday through Friday and work hours may be subject to change with surgery schedule. 
 
Noise or Vibrations: Copy machine, phones, computer and printer, other office equipment 
 
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</div>

Front Desk

Join Physician Partners of America and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Physician Partners of America

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Front Desk