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Piedmont Urgent Care by WellStreet

<div>Piedmont Urgent Care - Deliver Exceptional Patient Care with Purpose

Are you a friendly, detail-oriented professional who thrives in a fast-paced environment? Join Piedmont Urgent Care as a Patient Service Representative (PSR) and be the first point of contact in providing a welcoming and efficient patient experience. Your role is essential in ensuring seamless front-office operations while making a meaningful impact on those we serve.

As a Patient Service Representative, you will create a positive experience for every patient by managing front-office operations, assisting with administrative tasks, and supporting the overall clinic workflow. This role is ideal for someone who enjoys customer service, problem-solving, and working in a team-oriented healthcare setting.

Why You'll Love Working Here:
<ul>
<li>LIFE-Work Balance &amp; Flexible Schedule: Full-time (3-day/12-hour shifts, 8 AM - 8 PM) &ndash; No overnight shifts, so you can prioritize both your career and personal life!</li>
<li>Competitive Pay &amp; Benefits: Medical, Dental, Vision, Prescription, Pet Insurance &amp; more</li>
<li>Paid Time Off &amp; Holidays: Recharge and take care of yourself</li>
<li>401K with Company Match: Plan for your future</li>
<li>Wellness Support: Employee Assistance Program (EAP) &amp; Wellness Initiatives</li>
<li>Professional Growth: Leadership opportunities &amp; professional development</li>
</ul>
Key Responsibilities:
<ul>
<li>Warm Welcome: Greet and assist all patients and visitors with a positive attitude, ensuring they feel comfortable and valued.</li>
<li>Patient and Business Documentation: Maintain confidentiality while collecting and organizing important patient and business documents.</li>
<li>Insurance Verification: Analyze health insurance benefits, verify eligibility, and provide patients with relevant payment policies and billing/collection information.</li>
<li>Financial Responsibility: Determine and collect each patient&rsquo;s financial responsibility, ensuring transparency and clarity about costs.</li>
<li>Collaborative Support: Assist the practice manager, providers, and other staff members as needed to ensure smooth daily operations.</li>
<li>Compliance: Understand and enforce healthcare regulatory requirements such as HIPAA and OSHA standards, ensuring all documentation and processes are handled according to guidelines.</li>
<li>and patient result trackers.</li>
</ul><ul><li>Travel Requirement: Support staffing and operational needs by traveling to other Piedmont Urgent Care locations as required.</li>
</ul>
Required Qualifications:
<ul>
<li>Education: High school diploma or equivalent, Medical Administrative Assistant certificate a plus</li>
<li>Experience: 1+ year of experience in a medical office or healthcare setting preferred</li>
<li>Skills: Strong communication, attention to detail, and ability to multitask in a busy environment</li>
<li>Technical Skills: Experience using Electronic Medical Records (EMR) software, EPIC preferred</li>
<li>Flexibility: Ability to work 12-hour shifts, including some weekends and holidays</li>
<li>Team Player: A proactive, friendly, and patient-focused approach to service</li>
</ul>
At Piedmont Urgent Care, we believe in kindness, excellence, empowerment, resilience, and proactive service. If you&rsquo;re looking for a career where your contributions truly matter, apply today and be part of something bigger!</div>

Patient Services Representative (Medical Receptionist)

Join Piedmont Urgent Care by WellStreet and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Piedmont Urgent Care by WellStreet

About Company

Patient Services Representative (Medical Receptionist)