Qureos Mentor

Pivot Interiors

<div>PIVOT INTERIORS

Our organization includes a strategic team of big thinkers and creatives who truly work interdependently. Whether planning our Customer Experience program, developing multi-pronged marketing strategies, or designing projects for our innovative clients, we are constantly finding ways to underscore our promise to partner with our clients to make inspiring spaces that unlock their people&rsquo;s greatest potential. The pace is fast, the learning is constant&hellip;but as part of a team this driven, the possibilities are endless. 

Your Role at Pivot 
As a Designer, you will work alongside a team of dynamic, creative workplace designers, practicing high standards for design, providing a high level of customer satisfaction, and serving as a collaborative member of a dynamic project team including sales, project management, and procurement support. You will be responsible for implementing Pivot&rsquo;s creative expertise and design services to support new and existing clients. You will participate in forward-thinking discussions and workshops with customers and industry influencers to develop skills in solving strategic challenges and proficiency in influencing, persuading, and shaping others&rsquo; perceptions and beliefs about design and how physical space can improve people&rsquo;s lives. 

In Addition, You Will
<ul>
<li>Be responsible for the completion of designated design tasks and assigned projects of small to medium scale and limited complexity under the supervision of a design mentor or design project lead, including programming, conceptual designs, space planning, design development, and production.</li>
<li>Drive project solutions and customer experience to new levels both in terms of engagement and business development, but also in terms of innovative, tailored solutions in partnership with a design mentor or design project lead.</li>
<li>Implement and execute creative design strategies.</li>
<li>Grow skills as a trusted advisor, fostering relationships with customers and industry partners in collaboration with a design mentor or project lead, and refining communication of design ideas and rationale for decisions and outcomes.</li>
<li>Proactively identify project risks, offering creative solutions and alternatives; work with design mentor or design project lead to execute next steps, and evaluate results.</li>
<li>Participate in ongoing learning around strategic areas of focus, including partner products and solutions, sustainable design, design tools and technology, and workplace strategy.</li>
<li>Champion designs operational excellence by implementing established design processes and documentation standards; manage and record billable hours, cultivate efficiencies, and reduce errors.</li>
<li>Demonstrate proficient time management skills; effectively address competing priorities and urgent situations, making sound decisions in short timeframes with appropriate action and guidance from a design mentor or project lead.</li>
<li>Perform other duties or special projects as assigned.</li></ul> 


We&rsquo;re Excited About You If You Have
<ul>
<li>2 years of professional experience and a bachelor&rsquo;s degree in architecture or interior Design from an accredited 4-year university; or equivalent combination of education and industry experience including a proven track record of leading projects.</li>
<li>Experience creating and developing overall design concepts and formulating design presentation strategies with an understanding of design history and trends.</li>
<li>Competency in navigating and curating solutions from an expansive product portfolio, including furniture systems, ancillary, accessories, and bespoke.</li>
<li>General understanding of building systems, building codes, electrical, and cabling.</li>
<li>Familiarity with commonly used concepts, practices, and procedures within the field of Interior Design.</li>
<li>Excellent analytical and problem-solving skills. outstanding graphic presentation skills.</li>
<li>Experience in maintaining and growing client relationships, and a sense of business acumen to advise and guide clients as required.</li>
<li>Strong, persuasive communicator with excellent verbal presentation skills and the ability to communicate complex design concepts to clients.</li>
<li>Experience and demonstrated skill using 2D/3D software, CET Designer, AutoCAD, Sketch Up, and Adobe Creative Suite (Photoshop, In Design, and Illustrator). Revit is a plus.</li>
</ul>
 SUPERVISORY RESPONSIBILITIES

This job has no direct supervisory responsibilities, but the position may require the supervision of junior design staff members and contractors as project requirements dictate.

LANGUAGE SKILLS

Ability to respond to complex inquiries or complaints from customers or members of the business community. Ability to effectively present information to top management in client organizations, public groups, and other outside entities.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to talk or listen. The employee frequently is required to sit; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

The physical environment is consistent with most professional service organizations. The noise level in the work environment is usually quiet. 

<ul><li>Equal Opportunity Employer&ndash;minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.</li></ul>
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>

Designer

<div>PIVOT INTERIORS

Our organization includes a strategic team of big thinkers and creatives who truly work interdependently. Whether planning our Customer Experience program, developing multi-pronged marketing strategies, or designing projects for our innovative clients, we are constantly finding ways to underscore our promise to partner with our clients to make inspiring spaces that unlock their people&rsquo;s greatest potential. The pace is fast, the learning is constant&hellip;but as part of a team this driven, the possibilities are endless.

 Your Role at Pivot

As an Account Manager, you will be responsible for the planning and management of all aspects of corporate accounts, from the selling process, through design, project management and the completion of project, exercising discretion and independent judgment to ensure the highest level of customer satisfaction. Responsible for customer relations oversight on all assigned accounts, including the development of a monthly project status report per account.

In Addition, You Will
<ul>
<li>Provide prompt and effective follow-up on new corporate projects specified by clients or new accounts/projects from the sales or bid desk.</li>
<li>Create and manage strong relationships with clients and maintain the highest standard of customer satisfaction.</li>
<li>Act as Herman Miller Living Office &ldquo;champion&rdquo; by being proficient in the Living Office concept and ideas. Meaningfully contribute to winning sales engagements by supporting account managers and customers with this unique knowledge.</li>
<li>Be a student of &ldquo;The Challenger Sales&rdquo; sales model and attend the &ldquo;Readiness Rally&rdquo;.</li>
<li>Assume ownership of the entire sales process, from initial client contact through the final punch list. Work with other team members (design, project management, project coordination, installation, accounting, sales management) as appropriate to complete all projects to the client&rsquo;s satisfaction and within the required time frame.</li>
<li>Assume primary responsibility in the planning and specification of all aspects of the sales projects on assigned accounts, or work with the assigned design team as required to complete planning and specification(s).</li>
<li>Assume primary responsibility in the project management of all aspects of the projects for assigned accounts or works with the assigned project manager(s) as required to complete projects. Provide timely follow-up on all details.</li>
<li>Promote and sell design, installation, project management, and other services as appropriate.</li>
<li>Be responsible for fabric finishes and discounting on all final proposals submitted to clients.</li>
<li>Within guidelines for margins, develop accurate price quotations.</li>
<li>Coordinate project plan(s), installation schedule(s). Review all orders prior to order entry to determine any special instructions to the manufacturer.</li>
<li>Conduct post-occupancy evaluation/punch list walk-through with Project Manager, if one has been assigned, ensuring timely resolution of any identified issues or problems.</li>
<li>Inform assigned clients on all new products and ergonomic issues and products.</li>
<li>Work with the accounting department to provide prompt and courteous follow-up and investigations of delinquent accounts as necessary.</li>
<li>Maintain a current working knowledge of developments in the contract furniture industry and related products, applications, and design concepts.</li>
<li>Consistently devote time to personal and professional development through a variety of continuing education sources and appropriate business and professional associations.</li>
<li>Be responsible for the successful installation and completion of every job, to the absolute satisfaction of all accounts.</li>
<li>Perform other duties as assigned.</li>
</ul>
We Are Excited About You If You Have
<ul>
<li>2+ years of professional sales-related experience and/or training and a bachelor&rsquo;s degree in architecture or interior Design from a 4-year college or university; or equivalent combination of education and experience. Previous experience and/or training (such as project administration or project management or interior design) may be substituted for some experience or formal education requirements.</li>
<li>Familiarity with the basics of project management.</li>
<li>Demonstrated ability to logistically plan all phases of the project lifecycle.</li>
<li>General understanding of furniture systems and electrical/cabling issues, building systems, and building codes.</li>
<li>Operations database experience, as well as previous working experience with Microsoft Word and Excel.</li>
<li>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li>
</ul>
SUPERVISORY RESPONSIBILITIES

This position has no permanent supervisory responsibilities, but duties require the Account Manager to temporarily direct and coordinate the actions of several different supporting positions within the project team as needed.

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to read and analyze architectural drawings and blueprints. Ability to write reports, and business correspondence (such as proposals, quotations, and letters), in English. Ability to effectively present information, written and verbal, in English, and respond to questions from groups of managers, clients, vendors, and the general public.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply the algebraic and geometric concepts involved in project design desirable.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS, IMMUNIZATION RECORDS

Healthcare clients may require documentation or other proof of COVID-19 vaccination, including proof of booster (original monovalent booster and/or updated bivalent booster).

PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to sit, concentrate intensely; talk and hear. The employee frequently is required to stand, walk; and use hands to finger, handle, or feel, and operate a computer keyboard, mouse, and telephone keypad. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds with assistance and/or equipment. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, outside weather conditions, and the risk of electrical shock if working at the client&rsquo;s site. The noise level in the work environment is usually moderate. 

<ul><li>Equal Opportunity Employer&ndash;minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.</li></ul>
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>

Account Manager 2

Join Pivot Interiors and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Pivot Interiors

ABOUT_COMPANY

Designer

Account Manager 2