Qureos Mentor

Planet Fitness

<div><h1 class="jobSectionHeader">MEMBER SERVICES REPRESENTATIVE OVERNIGHT</h1>
Location: Tucson, AZ 
Type: Full Time 
 
Job Summary 
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. 
Essential Duties and Responsibilities 
<ul>
<li>Greet members, prospective members and guests, providing exceptional customer service.</li>
<li>Handle all front desk related activities including:<ul>
<li>Answer phones in a friendly manner and assist callers with a variety of questions.</li>
<li>Check members into the system.</li>
<li>New member sign-up.</li>
<li>Take prospective members on tours.</li>
</ul></li><li>Facilitate needed updates to member&rsquo;s accounts.</li>
<li>Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.</li>
<li>Assist in maintaining the neatness and cleanliness of the club.</li>
</ul>Qualifications/Requirements 
<ul>
<li>Customer service background preferred.</li>
<li>Basic computer proficiency.</li>
<li>A passion for fitness and health.</li>
<li>Upbeat and positive attitude!</li>
<li>Punctuality and reliability is a must.</li>
<li>Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member&rsquo;s expectations.</li>
<li>Strong listener with the ability to empathize and problem solve.</li>
<li>Demonstrate diplomacy in all interactions while using appropriate behavior and language.</li>
<li>High School diploma/GED equivalent required.</li>
<li>Must be 18 years of age or older.</li>
</ul>Physical Demands 
<ul>
<li>Continual standing and walking during shift.</li>
<li>Continual talking in person or on the phone during shift.</li>
<li>Must be able to occasionally lift up to 50lbs.</li>
<li>Will occasionally encounter toxic chemicals during shift.</li></ul> 
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.</div>

Member Service Representative (OVERNIGHT)

<div>*In order to be considered as a candidate for this position, it is required you complete the 2nd step application. Upon clicking &quot;Submit Application&quot;, you will be directed to this 2nd step&quot;* 
 
Job Summary 
 
The Assistant Manager will be responsible for assisting the General Manager in the oversight of gym operations to ensure an exceptional &ldquo;Judgment Free&rdquo; member experience as well as a financially successful club. The Assistant Manager will be accountable for leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development. 
 
Essential Duties and Responsibilities 
 
<ul><li>Recruit, hire, train and develop a high performing team consisting of Member Service Representatives, Trainers and Custodians.</li>
<li>Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure team members follow superior customer service guidelines.</li>
<li>Team Management<ul>
<li>Schedule team members and ensure all shifts are covered.</li>
<li> Lead by example and maintain consistent accountability for direct reports by training and coaching, ensuring adherence to PF&rsquo;s values and goals.</li>
<li> Resolve team member issues or concerns.</li>
<li> Discuss team member disciplinary measures with General Manager/Area Manager</li>
</ul></li><li>Involved in all front desk related activities including:<ul>
<li>Answer phones in a friendly manner and assist callers with a variety of questions.</li>
<li> Check members into the system.</li>
<li> New member sign-up.</li>
<li> Take prospective members on tours.</li>
<li> Facilitate all member requests, issues and questions.</li>
</ul> </li><li>Ensure prompt opening/closing of gym.</li>
<li>Oversee cleanliness and maintenance of facility including taking responsibility for largest section of cleaning daily.<ul>
<li>Ensure safety of employees, members and club property.</li>
<li>Determine and communicate equipment repair in a timely manner.</li>
</ul> </li><li>Manage marketing efforts by ensuring the team is aware and trained on all marketing promotions.</li>
<li>Authorize expenditures and refunds. Make daily bank deposits.</li>
<li>Prepare HR related forms and send to Corporate Human Resources Team.</li>
<li>Track statistics and reports (weekly, monthly, annually).</li>
<li>Backup support for any team member who is absent.</li>
</ul>Qualifications/Requirements 
 
<ul><li>Customer service background preferred.</li>
<li>Must be 18 years of age or older.</li>
<li>Basic computer proficiency.</li>
<li>A passion for fitness and health.</li>
<li>Upbeat and positive attitude!</li>
<li>Punctuality and reliability is a must.</li>
<li>Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member&rsquo;s expectations.</li>
<li>Strong listener with the ability to empathize and problem solve.</li>
<li>Demonstrate diplomacy in all interactions while using appropriate behavior and language.</li>
<li>High School diploma/GED equivalent preferred.</li>
</ul>Physical Demands 
 
<ul><li>Continual standing and walking during shift.</li>
<li>Continual talking in person or on the phone during shift.</li>
<li>Ability to work 3rd shift (overnights).</li>
<li>Must be able to occasionally lift up to 50 lbs.</li>
<li>Will encounter toxic chemicals during shift.</li>
<li>Moving self in different positions, including bending, climbing, balancing, kneeling, crouching, and twisting, to accomplish tasks.</li>
</ul>Why Join Planet Fitness? 
 
Philosophy 
 
We are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable. A diverse, Judgement Free Zone where a lasting, active lifestyle can be built. 
Our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. We seek to perfect this safe, energetic environment, where everyone feels accepted and respected. We as employees take pride in the fact that we are a non-intimidating, welcoming gym. Unlike most traditional gyms, Planet Fitness does NOT cater towards bodybuilders or power lifters but is instead focused on general fitness. We strive to provide a comfortable atmosphere for EVERYONE in what we call the Judgement Free Zone (JFZ). 
 
Mission Statement
 
 
At PF Supreme, we&rsquo;ve worked hard to become one of the largest franchisee groups in Planet Fitness, the most recognizable name in the fitness industry. We strive to create a fun and respectful environment, where our team of motivated individuals can learn and grow just as quickly as our organization. Our purpose is to continuously expand the Planet Fitness brand, better the lives of our team with fulfilling career, and truly deliver the Judgement Free experience to our members. We believe by being passionate in our work and fearless in our approach, that our potential has no limits. 
 
Job Benefits include 

 
<ul><li>Free Black Card gym membership.</li>
<li>Career growth opportunities.</li>
<li>Discounts on merchandise sold at the club.</li>
<li>Benefits including: medical, 401k, and supplemental insurance.</li>
<li>Discounts on movie tickets, theme parks, hotels, attractions, and much more.</li></ul> 
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.</div>

Assistant Manager

<div>The Club Manager will be responsible for the oversight of gym operations to ensure an exceptional ''Judgement Free member experience as well as a financially successful club. The Club Manager will be accountable for leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development.
Essential Duties and Responsibilities<ul><li>
Recruit, hire, train and develop a high performing staff consisting of Assistant Managers, Member Service Representatives, Trainers, and Custodians.</li><li>
Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure staff follows superior customer service guidelines.</li><li>
Staff Management</li><li>
Schedule staff and ensure all shifts are covered.</li><li>
Lead by example and maintain consistent accountability for direct reports by training and coaching, ensuring adherence to PFs values and goals.</li><li>
Administration and processing of all weekly/bi-weekly employee payroll.</li><li>
Resolve employee issues or concerns.</li><li>
Manage disciplinary/termination activities.</li><li>
Involved in all front desk related activities including:<ul><li>
Answer phones in a friendly manner and assist callers with a variety of questions</li><li>
Check members into the system.</li><li>
New member sign-up.</li><li>
Take prospective members on tours.</li><li>
Facilitate all member requests, issues and questions.</li><li>
Ensure prompt opening/closing of gym.</li><li>
Oversee cleanliness and maintenance of facility including taking responsibility for largest section of cleaning daily.</li><li>
Ensure safety of employees, members and club property.</li><li>
Determine and communicate equipment repair in a timely manner.</li><li>
Manage marketing efforts by ensuring that staff is aware and trained on all marketing promotions.</li><li>
Authorize expenditures and refunds. Make daily bank deposits.</li><li>
Prepare all HR related forms and send to Corporate Payroll Team.</li><li>
Track statistics and reports (weekly, monthly, annually).</li><li>
Backup support for any employee who is absent.</li></ul></li></ul>
Benefits<ul><li>
FREE Black Card Membership!</li><li>
Paid Time Off (PTO)</li><li>
Health Insurance - First of the month following hire date</li><li>
Medical &amp; Prescription drug plans</li><li>
HSA (Health Savings Account)</li><li>
Dental</li><li>
Vison</li><li>
Life/AD&amp;D</li><li>
Voluntary Short Term Disability (STD)</li><li>
Voluntary Long Term Disability (LTD), and other additional voluntary benefits!</li><li>
401k plan after 3 months of service</li></ul>
Qualification Requirements
<ul><li>Must have a satisfactory background check.</li><li>
Superior customer service skills, preferably in the fitness industry.</li><li>
Punctuality and reliability is a must.</li><li>
Exceptional leadership, diplomacy and listening skills.</li><li>
Basic computer proficiency.</li><li>
Hard working, enthusiastic, energetic, upbeat, and positive attitude!</li></ul><ul><li>
Strong problem resolution skills.</li><li>
Current CPR Certification required (employer-provided).</li><li>
High school diploma/GED equivalent required.</li><li>
Must be 18 years of age or older.</li></ul>
Physical Demands<ul><li>
Continual standing and walking during shift.</li><li>
Continual talking in person or on the phone during shift.</li><li>
Must be able to occasionally lift up to 50 lbs.</li><li>
Will occasionally encounter toxic chemicals during shift.</li></ul><div><div><div> 
How to Apply:
If you are interested in joining our team and contributing to making a difference, please submit your resume or complete our application by using the Apply Now Section or Hitting Apply. We will be reviewing applications on an ongoing basis and reaching out to the best possible candidates until the position is filled.
Thank you for your interest in joining our team!
E-Verify STATEMENT:
We are an E-Verify Company. All candidates selected to move forward and offered employment will be processed through E-Verify to ensure they are legally eligible to work in the United States. .
EOE STATEMENT:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</div></div></div></div>

GM Beech Grove

<div>At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential.

We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team! The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Why Planet Fitness?
Each of our employees receive:
<ul><li>Complimentary Black Card Membership
</li><li>Company Facilitated Training
</li><li>Advancement Opportunities
</li><li>Rewards and Recognition Programs
</li></ul>Essential Duties and Responsibilities
<ul><li>Greet members, prospective members and guests, providing exceptional customer service.
</li><li>Handle all front desk related activities including:
</li><li>Answer phones in a friendly manner and assist callers with a variety of questions.
</li><li>Check members into the system.
</li><li>New member sign-up.
</li><li>Take prospective members on tours.
</li><li>Facilitate needed updates to member&rsquo;s accounts.
</li><li>Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
</li><li>Assist in maintaining the neatness and cleanliness of the club.
</li></ul>Qualifications/Requirements
<ul><li>Customer service background preferred.
</li><li>Basic computer proficiency.
</li><li>A passion for fitness and health.
</li><li>Upbeat and positive attitude!
</li><li>Punctuality and reliability is a must.
</li><li>Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member&rsquo;s expectations.
</li><li>Strong listener with the ability to empathize and problem solve.
</li><li>Demonstrate diplomacy in all interactions while using appropriate behavior and language.
</li><li>High School diploma/GED equivalent required.
</li><li>Must be 18 years of age or older.
</li></ul>Physical Demands
<ul><li>Continual standing and walking during shift.
</li><li>Continual talking in person or on the phone during shift.
</li><li>Must be able to occasionally lift up to 50 lbs.
</li><li>Must be able to frequently bend, reach, and kneel in order to complete cleaning tasks throughout the club.
</li><li>Will occasionally encounter cleaning chemicals during shift.
</li></ul>Pay &amp; Benefits
<ul>
<li>Potential of up to three raises per year</li>
<li>Great career advancement opportunities</li>
<li>Insurance benefits for full time staff</li>
<li>401k benefits based upon eligibility</li></ul></div>

Member Service Representative

<div>At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential. We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team!
The Overnight Closer (Customer Service Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will also be responsible for closing that day&rsquo;s shift for that business day as well as creating an accurate bank deposit.
Why Planet Fitness?
Each of our employees receive:
<ul><li>Complimentary Back Card Membership
</li><li>Company Facilitated Training
</li><li>Advancement Opportunities
</li><li>Rewards and Recognition Programs
</li></ul>Essential Duties and Responsibilities
<ul><li>Greet members, prospective members and guests, providing exceptional customer service.
</li><li>Handle all front desk related activities including:
</li><li>Answer phones in a friendly manner and assist callers with a variety of questions.
</li><li>Check members into the system.
</li><li>New member sign-up.
</li><li>Take prospective members on tours.
</li></ul><ul><li>Facilitate needed updates to member&rsquo;s accounts.
</li><li>Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
</li><li>Assist in maintaining the neatness and cleanliness of the club.
</li><li>Close shift for that business day.
</li><li>Create a bank deposit for next day.
</li></ul>Qualifications/Requirements
<ul><li>Customer service background preferred.
</li><li>Basic computer proficiency.
</li><li>A passion for fitness and health.
</li><li>Upbeat and positive attitude!
</li><li>Punctuality and reliability is a must.
</li><li>Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member&rsquo;s expectations.
</li><li>Strong listener with the ability to empathize and problem solve.
</li><li>Demonstrate diplomacy in all interactions while using appropriate behavior and language.
</li><li>High School diploma/GED equivalent required.
</li><li>Must be 18 years of age or older.
</li></ul>Physical Demands
<ul><li>Continual standing and walking during shift.
</li><li>Continual talking in person or on the phone during shift.
</li><li>Ability to work 3rd shift (overnights).
</li><li>Must be able to occasionally lift up to 50 lbs.
</li><li>Will occasionally encounter cleaning chemicals during shift.
</li></ul>Pay &amp; Benefits
<ul>
<li>Potential of up to three raises per year</li>
<li>Great career advancement opportunities</li>
<li>Insurance benefits for full time staff</li>
<li>401k benefits based upon eligibility</li></ul></div>

Overnight

Overnight (Sheridan Rd)

Join Planet Fitness and explore 25   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Planet Fitness

ABOUT_COMPANY

Member Service Representative (OVERNIGHT)

Assistant Manager

GM Beech Grove

Member Service Representative

Member Service Representative

Overnight

Overnight (Sheridan Rd)