Qureos Mentor

Planet Fitness

<div><p><b>Who We Are:</b></p><p>
At Planet Fitness, our mission has always been to enhance people&rsquo;s lives by providing a high-quality fitness experience in a welcoming, judgment-free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, with over 2,400 clubs and growing!</p><p>
Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and well-being of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!</p><p><b>
Position Summary: </b>As a Front Desk Associate at Planet Fitness, you will be the first point of contact for members and guests, delivering exceptional customer service while helping to maintain the clean, welcoming, and organized environment of the club. You will play a key role in ensuring members have a positive experience, including assisting with smooth daily operations and ensuring all areas of the club, including locker rooms and bathrooms, are kept in top condition.</p><p><b>
Key Responsibilities:</b></p><ul><li>Customer Service: Greet members and guests in a friendly and professional manner, ensuring that everyone feels welcome and valued.</li><li>Member Support: Assist members with inquiries about membership options, policies, and gym services. Help with equipment usage and direct members to the right resources.</li><li>Administrative Tasks: Check-in members as they arrive, maintain an organized front desk area, and handle membership-related transactions (e.g., billing, renewals).</li><li>Facility Presentation: Ensure the front desk and surrounding areas remain tidy, contributing to the overall cleanliness and appeal of the club. This includes maintaining locker rooms and bathrooms by ensuring they are clean, stocked, and well-presented throughout the day.</li><li>Promote Membership Sales: Educate potential members about the benefits of joining Planet Fitness and encourage sign-ups for memberships, personal training, and other services.</li><li>Team Collaboration: Work alongside fellow team members and management to achieve club goals, maintain a clean and safe environment, and deliver excellent customer service.</li></ul><p><b>
Qualifications:</b></p><ul><li>Previous customer service experience is preferred.</li><li>Strong communication and interpersonal skills.</li><li>Basic computer skills.</li><li>Positive attitude with a passion for helping others and maintaining a welcoming environment.</li><li>Ability to work in a fast-paced environment and manage multiple tasks.</li><li>Ability to work flexible hours, including evenings and weekends.</li><li>High school diploma or equivalent</li></ul><p><b>
Physical Demands:</b></p><ul><li>Must be able to stand and sit for extended periods.</li><li>Occasional lifting and carrying up to 25 lbs.</li><li>Ability to work in a gym environment, interacting with members while maintaining a clean, safe space, including cleaning locker rooms and bathrooms as needed.</li></ul></div>

Front Desk Part-Time Associate PM

<div>Overview:
<div><b>Who We Are:</b></div><div><br>
</div><div>
At Planet Fitness, our mission has always been to enhance people&rsquo;s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!<br>
</div><div>
Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!<br>
</div><div><b>
Who You Are:</b></div><div><br>
</div><div>
All of our Team Members at Planet Fitness share one thing in common &ndash; a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone&reg;<br>
</div><div>
Characteristics that will make you a perfect match for our Front Desk Associate:<br>
</div><div><b>
You:</b></div><ul><li>
Exhibit a positive and upbeat attitude.</li><li>
Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members.</li><li>
Pride yourself on your work while being punctual, reliable, and dependable.</li><li>
Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.</li><li>
Act with integrity and show respect to everyone around you.</li><li>
Exhibit strong communication skills and have an ability to listen and empathize.</li><li>
Inspire and motivate others to achieve their goals.</li><li>
Are a quick study with the ability to apply what you have learned during online and hands-on training.</li></ul>
Responsibilities:
<div><b>About the Front Desk Associate Role:</b></div><div><br>
</div><div>
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional &ldquo;Judgement Free&rdquo; member experience!<br>
</div><div>
Daily responsibilities for the Front Desk Associate also include:</div><ul><li>
Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.</li><li>
Help to promote our Judgement Free Zone&reg; by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.</li><li>
Resolve member concerns and escalate to a Manager as needed.</li><li>
Answer phones in a friendly manner and assist callers with their inquiries.</li><li>
Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.</li><li>
Perform prospective member calls and tours; assessing their membership needs.</li><li>
Execute retail transactions with accuracy and drive sales goals.</li><li>
Resolve member concerns and escalate to a Manager as needed.</li><li>
Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.</li><li>
Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.</li><li>
Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.</li><li>
Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)</li></ul>
Qualifications:
<div><b>About Your Qualifications:</b></div><ul><li>
6-12 months of experience in a customer service environment is preferred</li><li>
Must be 18 years of age or older</li><li>
Willing to become CPR/AED Certified (Training provided by Planet Fitness)</li><li>
Basic computer proficiency</li></ul><div><b>
Physical Demands of the Front Desk Associate:</b></div><ul><li>
Continual standing and moving throughout the club to accomplish tasks during shift.</li><li>
Continual communicating in person or on the phone to exchange information during shift.</li><li>
Must be able to lift up to 75 pounds.</li><li>
Will encounter toxic chemicals during shift.</li><li>
Frequent cleaning and sanitizing of equipment and facilities.</li><li>
Moving self in different positions, including bending and twisting, to accomplish tasks.</li></ul><div><b>
More reasons to join Planet Fitness!</b></div><ul><li>
Medical, Dental, and Vision Insurance*</li><li>
Vacation*/Sick Time/Holiday Pay</li><li>
Free Black Card Membership</li><li>
401(k) Retirement Savings Plan</li><li>
Term Life Insurance*</li><li>
Healthcare and Dependent Care Flexible Spending Accounts*</li><li>
Tuition Reimbursement</li><li>
Employee perks and discounts</li><li>
Engaging team-building competitions and social events</li><li><i>Please note that certain benefits listed above are for full-time employees only</i></li></ul><div></div><div><br>
E-Verify is used in the following states: Florida, Georgia, North Carolina, South Carolina and Alabama</div><div></div><div><b><br>
Health and Safety Requirements:</b><b> </b>Every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.</div></div>

Front Desk Associate

<div><h2 class="jobSectionHeader"><b>Company &amp; Benefits</b></h2><p>
As one of the largest independently owned operators of Planet Fitness clubs, Ohana Growth Partners&rsquo; core purpose is to inspire people to change their lives (and have fun doing it)! We are an equal opportunity employer who celebrates diversity and equity and are committed to creating an inclusive environment for all employees. Some of our benefits include:</p><p>
</p><ul><li>Positive and professional environment where our brand promise is &ldquo;Judgement Free Zone&rdquo;
</li><li>Growth Opportunities: over 90% of our management team started as an entry level team member</li><li>
Competitive pay
</li><li>401K Retirement Fund (Annual discretionary employer match up to 6%)</li><li>
Regular involvement in community outreach events</li><li>
Free employee Black Card Membership
</li></ul><p></p><h2 class="jobSectionHeader"><b>Job Description Summary</b></h2><p>
The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This person will provide excellent customer service to both members and non-members as they will frequently communicate and interact with both members and guests as well as management and staff and must maintain excellent relationships.
</p><p></p><h2 class="jobSectionHeader"><b>Essential Job Functions</b></h2><ul><li>
Greet all members and guests upon arrival and say goodbye upon departure;</li><li>
Monitor club access to both members and non-members;
</li><li>Answer questions and handle member and guest complaints;</li><li>
Answer phone calls and provide information to prospects;</li><li>
Give tours to prospective members;</li><li>
Sell memberships, write agreements, and enter new members into database;</li><li>
Operate Point-of-Sale system and collect balances on past due accounts;</li><li>
Organize and maintain customer service front desk;
</li><li>Schedule appointments for fitness training sessions;</li><li>
Complete the Club Walk-Around every 20 minutes and complete checklists;</li><li>
Answer questions and give guidance to new employees;
</li><li>Perform beginning of shift and end of shift procedures;
</li><li>Perform club housekeeping including, but not limited to:<ul><li>
Cleaning equipment (and under equipment), hydromassage beds, chairs, benches, showers, changing stalls, lockers, toilets, sinks, mirrors, hand dryers, top of stalls;</li><li>
Dusting where and when necessary including vents;</li><li>
Wiping tile, walls, and doors;</li><li>
Vacuuming and mopping floors;
</li><li>Replenishing toilet paper and soap;</li><li>
Emptying trash cans; and,</li><li>
Maintaining organization of cleaning closet.</li></ul></li></ul><p>
</p><ul><li>Demonstrate a commitment to diversity, equity, and inclusion that embraces the contributions of all team members; and,
</li><li>Perform all other duties as assigned or required.
</li></ul><p></p><h2 class="jobSectionHeader"><b>Education &amp; Experience</b></h2><ul><li>
High School Diploma or G.E.D. preferred;</li><li>
Previous customer service and/or sales experience preferred;</li><li>
Previous cleaning/maintenance experience preferred; and,</li><li>
Basic computer literacy.</li></ul><p>
</p><h2 class="jobSectionHeader"><b>Skills and Abilities
</b></h2><ul><li>Excellent phone, communication, and interpersonal skills;</li><li>
Understand and be able to communicate the Judgment Free Zone concept;</li><li>
Accuracy with numbers;
</li><li>Ability to follow directions;</li><li>
Ability to work well independently and with others;</li><li>
Positive attitude and willingness to help others;</li><li>
Ability to maintain composure in difficult situations; and,</li><li>
Ability to recognize and learn from mistakes.</li></ul><p>
</p><h2 class="jobSectionHeader"><b>Physical Environment &amp; Requirements
</b></h2><ul><li>Primarily indoor environment with normal exposure to light, sound, heat, and cold;</li><li>
Must be able to frequently walk, stand, bend, stoop, kneel, crouch, grasp, and reach;
</li><li>Must be able frequently move, lift, push, pull, carry at least 60 lbs.;</li><li>
Must be able to operate equipment such as vacuums and floor scrubbers;</li><li>
Exposure to standard cleaning fluids and chemicals;</li><li>
Must be able to recognize, identify, and judge behavior within environment; and,
</li><li>Must have the ability to communicate information and ideas so others will understand and must be able to exchange accurate information.</li></ul><p>
</p><p><i>Nothing in this job description restricts management&rsquo;s right to assign or reassign duties and responsibilities to this job at any time. This description reflects management&rsquo;s assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned. This job description is subject to change at any time.</i></p></div>

Service Desk

<div>About Us:
<div>
Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. We have over 2,700+ stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico, Australia, and Spain. 90% of Planet Fitness stores are owned and operated by independent franchisees.</div><div></div><div><br>
At Planet Fitness, our unique mission has always been to enhance people&rsquo;s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. And we&rsquo;re proud of the amazing Planet Fitness team that supports our clubs and team members. They are comprised of dynamic, dedicated, and talented individuals who represent our values of integrity, transparency, passion, respect, and excellence (while having fun!) in everything they do.</div><div></div><div><br>
Joining the PF family means being part of a company that cares about bettering the health and wellbeing of our communities. It means being a part of a supportive, engaging workforce with an inclusive culture that values diversity and creates an environment where everyone can feel they belong. It means encouraging professional growth and development. It means making true, lasting connections with your co-workers with celebrations, team building activities and engaging corporate events! It means creating a positive impact in our local communities through our Judgement Free Generation&reg; philanthropic initiative. It means being part of a brand that you can be proud of!</div><div></div><div><br>
For the past 30 years, we&rsquo;ve helped millions of people in their fitness journey and revolutionized the industry along the way. And we&rsquo;re just getting started!</div>
Overview:
<div>
The Accounts Payable Lead is responsible for overseeing the day-to-day accounts payable function, ensuring accurate and timely invoice processing, payment execution, and financial reporting. This role provides leadership to the AP team, drives process improvements, and ensures strong internal controls and compliance. The AP Lead partners cross-functionally to support vendor management, international transactions, and month-end close activities, including journal entries and accruals.</div><div></div><div><br>
This role follows a hybrid schedule and requires regular, in-person work at our Hampton, NH or future Boston, MA office. Our hybrid model is M/T/W in office and TH/F are optional work-from-home. Candidates must reside within commuting distance of one of these locations. Fully remote work is not available for this role.</div>
Responsibilities:
<ul><li>Provide leadership, guidance, and oversight to the Accounts Payable team, ensuring efficient daily operations and high-quality output</li><li>
Oversee the full invoice lifecycle, including general ledger coding, processing, and timely payment execution</li><li>
Review and approve payment batches, ensuring accuracy, completeness, and proper authorization</li><li>
Serve as the primary escalation point for complex vendor, invoice, and payment issues, driving timely resolution</li><li>
Manage vendor onboarding and maintenance processes, ensuring accuracy, compliance, and strong vendor relationships</li><li>
Work closely with the vendor management team and AP Manager in the 1099 process</li><li>
Oversee direct debit transactions and equipment-related invoicing processes</li><li>
Lead account reconciliations and proactively identify, investigate, and resolve discrepancies</li><li>
Support and review month-end close activities, ensuring accuracy and timeliness</li><li>
Ensure adherence to SOX controls and continuously strengthen internal controls and audit readiness</li><li>
Identify opportunities for process improvements, automation, and increased efficiency across AP functions</li><li>
Partner with cross-functional teams to improve workflows and support business objectives</li><li>
Perform other duties as assigned</li></ul>
Qualifications:
<ul><li>Associate or bachelor&rsquo;s degree in accounting or related field preferred</li><li>
2-4 years of Accounts Payable experience, including team leadership</li><li>
Proficient in Microsoft Office, particularly Excel</li><li>
Experience with Microsoft Great Plains (GP) and Concur Invoice preferred</li><li>
Extremely detail-oriented, efficient, and organized with an exceptional ability to establish priorities and objectives</li><li>
Excellent presentation and communication skills along with the ability to communicate effectively across all levels of the organization</li><li>
Able to establish and maintain effective, collaborative work relationships with diverse individuals, internally and externally</li><li>
Creative, progressive, thought leadership with the ability to influence at all levels of the organization</li><li>
Strong leadership skills including the ability to build teams, motivate, guide, and mentor</li><li>
Dedicated learner with a natural curiosity for consistent growth</li><li>
Exhibits comfort, ease, and flexibility working in an extremely fast-paced ever-changing, deadline-driven environment</li><li>
Cooperative team player with an upbeat, positive, &ldquo;can-do&rdquo; attitude!</li></ul>
Perks:
<div>
Planet Fitness cares about you and your well-being. We offer a comprehensive benefits package to eligible employees which includes the core medical, dental, vision, life and disability as well as supplemental accident, hospital and critical illness coverage options. In addition, we are proud to offer eligible employees a generous time off program (including volunteer time), childcare reimbursement, paid parental leave, pet care reimbursement, tuition reimbursement, free Black Card membership, learning and development programs and a whole host of engagement activities. We offer a 401(k) Plan with safe harbor employer matching and an employee stock purchase plan. This role is also eligible to participate in an annual corporate bonus incentive program based on company financial and personal performance.</div><div></div><div><br>
The hourly rate for NH-based and MA-based employees hired into this role will be aligned with the range below. This is a good faith estimate, and the amount of base salary will correspond with a candidate&rsquo;s professional experience, qualifications and internal equity.</div><div>
Base Hourly Rate Range: $30.50-$36.00/hour</div><div></div><div><b><i><br>
Note to Applicants:</i></b><i> We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Planet Fitness never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver&rsquo;s license number) as part of the initial application process.</i></div></div>

Accounts Payable Lead

<p></p><div><p>Planet Fitness is looking for energetic, enthusiastic <b>Front Desk Team Members </b>that are passionate about health &amp; fitness to join our amazing team. We have multiple hourly Front Desk positions open! These include part-time and full-time opportunities with flexible work schedules.</p><p></p><p><br>
Apply now!</p><div><b>
Our Front Desk Team Members enjoy:</b></div><ul><li><p>
Growth opportunities - 77% of our managers promoted from within</p></li><li><div>
A Free PF Black Card Membership valued at $24.99</div><ul><li><div>
Go to any gym and bring a guest for free</div></li><li><div>
Includes amenities such as free tanning, hydromassage &amp; total body enhancement</div></li></ul></li><li><div>
Free CPR certification</div></li><li><div>
Same day pay</div></li><li><div>
Free Fitness Trainer certifications</div></li><li><div>
Paid Time Off</div></li><li><div>
401k with a 4% company match</div></li><li><div>
Free Employee Assistance Program</div></li><li><div>
Health, Dental &amp; Vision Insurance</div></li><li><div>
Life insurance</div></li><li><div>
Short &amp; Long-Term Disability</div></li><li><div>
Volunteer opportunities in your local community</div></li><li><p>
A fun, judgement-free environment</p></li><li>Some benefits are exclusive to full time team members</li></ul><div></div><p><b><br>
Our Mission:</b> We feel a social responsibility to enable all people to enhance their lives through an affordable, high-value, non-intimidating, Judgement Free Zone&reg;. We commit to connecting with each community we serve on a grassroots level by joining our communities with local involvement of our time and financial resources. Planet Fitness is one of the largest and fastest growing fitness centers in North America. Our environment is engaging, positive, and fun.</p><p><b>
Essential Front Desk duties:</b></p><ul><li><div>
Answering member questions (in person or over the phone)</div></li><li><div>
Completing member check-ins</div></li><li><div>
Giving new member tours and signing them up</div></li><li><p>
Cleaning throughout the facility (Bathrooms/Locker Rooms/Black Card Area/Workout Area)</p></li></ul><p><b>
What we are looking for:</b></p><ul><li><div>
Someone who is 16 years of age or older</div></li><li><div>
A great attitude</div></li><li><div>
Willing to learn new things</div></li><li><div>
A strong listener</div></li><li><div>
The ability to empathize and problem solve</div></li><li><div>
Punctuality and reliability is a must</div></li><li><p>
Great customer service skills</p></li></ul><p><b>
Physical Requirements</b></p><ul><li><div>
Continual standing and walking during shift.</div></li><li><div>
Continual reaching with hands/fingers/arms during shift.</div></li><li><div>
Occasional climbing, balancing, kneeling and crouching during shift.</div></li><li><div>
Must be able to occasionally lift over 50 pounds.</div></li><li><p>
Will encounter cleaning chemicals.</p></li></ul><p><b>
EEO Statement</b></p><p>
Impact Fitness is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruiting, hiring, career advancement and all other employment practices.</p></div><p></p>

Overnight Front Desk

<div>Overview:
<div><b>Who We Are:</b></div><div><br>
</div><div>
At Planet Fitness, our mission has always been to enhance people&rsquo;s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!<br>
</div><div>
Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!<br>
</div><div><b>
Who You Are:</b></div><div><br>
</div><div>
All of our Team Members at Planet Fitness share one thing in common &ndash; a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone&reg;<br>
</div><div>
Characteristics that will make you a perfect match for our Overnight Front Desk Associate:<br>
</div><div><b>
You:</b></div><ul><li>
Exhibit a positive and upbeat attitude.</li><li>
Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members.</li><li>
Pride yourself on your work while being punctual, reliable, and dependable.</li><li>
Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.</li><li>
Act with integrity and show respect to everyone around you.</li><li>
Exhibit strong communication skills and have an ability to listen and empathize.</li><li>
Inspire and motivate others to achieve their goals.</li><li>
Are a quick study with the ability to apply what you have learned during online and hands-on training.</li></ul>
Responsibilities:
<div><b>About the Overnight Front Desk Associate Role:</b></div><div><br>
</div><div>
As an Overnight Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional &ldquo;Judgement Free&rdquo; member experience!<br>
</div><div>
Daily responsibilities for the Overnight Front Desk Associate also include:</div><ul><li>
Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.</li><li>
Help to promote our Judgement Free Zone&reg; by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.</li><li>
Resolve member concerns and escalate to a Manager as needed.</li><li>
Answer phones in a friendly manner and assist callers with their inquiries.</li><li>
Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.</li><li>
Perform prospective member calls and tours; assessing their membership needs.</li><li>
Execute retail transactions with accuracy and drive sales goals.</li><li>
Resolve member concerns and escalate to a Manager as needed.</li><li>
Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.</li><li>
Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.</li><li>
Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.</li><li>
Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)</li></ul>
Qualifications:
<div><b>About Your Qualifications:</b></div><ul><li>
6-12 months of experience in a customer service environment is preferred</li><li>
Must be 18 years of age or older</li><li>
Willing to become CPR/AED Certified (Training provided by Planet Fitness)</li><li>
Basic computer proficiency</li></ul><div><b>
Physical Demands of the Overnight Front Desk Associate:</b></div><ul><li>
Continual standing and moving throughout the club to accomplish tasks during shift.</li><li>
Continual communicating in person or on the phone to exchange information during shift.</li><li>
Must be able to lift up to 75 pounds.</li><li>
Will encounter toxic chemicals during shift.</li><li>
Frequent cleaning and sanitizing of equipment and facilities.</li><li>
Moving self in different positions, including bending and twisting, to accomplish tasks.</li></ul><div><b>
More reasons to join Planet Fitness!</b></div><ul><li>
Medical, Dental, and Vision Insurance*</li><li>
Vacation*/Sick Time/Holiday Pay</li><li>
Free Black Card Membership</li><li>
401(k) Retirement Savings Plan</li><li>
Term Life Insurance*</li><li>
Healthcare and Dependent Care Flexible Spending Accounts*</li><li>
Tuition Reimbursement</li><li>
Employee perks and discounts</li><li>
Engaging team-building competitions and social events</li><li><i>Please note that certain benefits listed above are for full-time employees only</i></li></ul><div></div><div><br>
E-Verify is used in the following states: Florida, Georgia, North Carolina, South Carolina and Alabama</div><div></div><div><b><br>
Health and Safety Requirements:</b><b> </b>Every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.</div></div>

Overnight Front Desk Associate

<div>Overview:
<p><b>
Who We Are:</b></p><p></p><p><br>
At Planet Fitness, our mission has always been to enhance people&rsquo;s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!</p><p>
Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!</p><p><b>
Who You Are:</b></p><p></p><p><br>
All of our Team Members at Planet Fitness share one thing in common &ndash; a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone&reg;</p><p>
Characteristics that will make you a perfect match for our Overnight Front Desk Associate:</p><p><b>
You:</b></p><ul><li>
Exhibit a positive and upbeat attitude.</li><li>
Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members.</li><li>
Pride yourself on your work while being punctual, reliable, and dependable.</li><li>
Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.</li><li>
Act with integrity and show respect to everyone around you.</li><li>
Exhibit strong communication skills and have an ability to listen and empathize.</li><li>
Inspire and motivate others to achieve their goals.</li><li>
Are a quick study with the ability to apply what you have learned during online and hands-on training.</li></ul>
Responsibilities:
<p><b>
About the Overnight Front Desk Associate Role:</b></p><p></p><p><br>
As an Overnight Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional &ldquo;Judgement Free&rdquo; member experience!</p><p>
Daily responsibilities for the Overnight Front Desk Associate also include:</p><ul><li>
Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.</li><li>
Help to promote our Judgement Free Zone&reg; by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.</li><li>
Resolve member concerns and escalate to a Manager as needed.</li><li>
Answer phones in a friendly manner and assist callers with their inquiries.</li><li>
Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.</li><li>
Perform prospective member calls and tours; assessing their membership needs.</li><li>
Execute retail transactions with accuracy and drive sales goals.</li><li>
Resolve member concerns and escalate to a Manager as needed.</li><li>
Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.</li><li>
Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.</li><li>
Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.</li><li>
Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)</li></ul><div>
Compensation &amp; Benefits:</div><ul><li>
The hourly pay range for this position is $16.42 to $17.42. Planet Fitness reserves the right to pay below or above the posted range based on factors that are unrelated to a person&rsquo;s protected class.</li><li>
Planet Fitness offers a comprehensive benefit offering that includes availability to medical, dental and vision insurance; short-term and long-term disability; term life insurance; 401(k) retirement savings plan; flexible spending accounts, vacation, sick and holiday pay and a free Black Card Membership. Certain benefits are offered to full-time employees only.</li></ul>
Qualifications:
<div><b>About Your Qualifications:</b></div><ul><li>
6-12 months of experience in a customer service environment is preferred</li><li>
Must be 18 years of age or older</li><li>
Willing to become CPR/AED Certified (Training provided by Planet Fitness)</li><li>
Basic computer proficiency</li></ul><div><b>
Physical Demands of the Overnight Front Desk Associate:</b></div><ul><li>
Continual standing and moving throughout the club to accomplish tasks during shift.</li><li>
Continual communicating in person or on the phone to exchange information during shift.</li><li>
Must be able to lift up to 75 pounds.</li><li>
Will encounter toxic chemicals during shift.</li><li>
Frequent cleaning and sanitizing of equipment and facilities.</li><li>
Moving self in different positions, including bending and twisting, to accomplish tasks.</li></ul><div><b>
More reasons to join Planet Fitness!</b></div><ul><li>
Medical, Dental, and Vision Insurance*</li><li>
Vacation*/Sick Time/Holiday Pay</li><li>
Free Black Card Membership</li><li>
401(k) Retirement Savings Plan</li><li>
Term Life Insurance*</li><li>
Healthcare and Dependent Care Flexible Spending Accounts*</li><li>
Tuition Reimbursement</li><li>
Employee perks and discounts</li><li>
Engaging team-building competitions and social events</li><li><i>Please note that certain benefits listed above are for full-time employees only</i></li></ul><div></div><div><b><br>
Health and Safety Requirements:</b><b> </b>Every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.</div>
Min: USD $16.42/Hr. Max: USD $17.42/Hr.</div>

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Planet Fitness

About Company

Front Desk Part-Time Associate PM

Front Desk Associate

Service Desk

Accounts Payable Lead

Overnight Front Desk

Overnight Front Desk Associate

Overnight Front Desk Associate