Qureos Mentor

Planet Fitness

Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, known for its Judgement Free Zone® philosophy. The company aims to enhance people's lives by providing an affordable, high-quality fitness experience in a welcoming environment. Founded in 1992, Planet Fitness operates thousands of clubs across the U.S. and internationally, focusing on inclusivity and accessibility for all fitness levels. They are continuously seeking motivated individuals to join their team and contribute to their mission.

<div><p>Planet Fitness is looking for energetic, enthusiastic Front Desk Team Members who are passionate about health &amp; fitness to join our amazing team.</p><div><b>
Our Front Desk Team Members enjoy:</b></div><ul><li><p>
Flexible work schedules</p></li><li><div>
Same-day pay</div></li><li><div>
Paid time off</div></li><li><div>
Promotional opportunities</div></li><li><div>
A Free PF Black Card Membership</div><ul><li><div>
Go to any gym and bring a guest for free</div></li><li><div>
Includes amenities such as free tanning, hydromassage &amp; total body enhancement</div></li></ul></li><li><div>
Free CPR &amp; trainer certifications</div></li><li><div>
Retirement savings program with a 4% company match</div></li><li><div>
Free Employee Assistance Program</div></li><li><div>
Health, Dental &amp; Vision Insurance</div></li><li><div>
Life insurance</div></li><li><div>
Short &amp; Long-Term Disability</div></li><li><div>
Volunteer opportunities in your local community</div></li><li><div>
A fun, judgement-free environment</div></li><li><ul><li>Some benefits are exclusive to full-time team members</li></ul></li></ul><div></div><p><b><br>
Our Mission:</b> We feel a social responsibility to enable all people to enhance their lives through an affordable, high-value, non-intimidating, Judgement Free Zone&reg;. We commit to connecting with each community we serve on a grassroots level by joining our communities with local involvement of our time and financial resources. Planet Fitness is one of the largest and fastest-growing fitness centers in North America. Our environment is engaging, positive, and fun.</p><p><b>
Essential Front Desk duties:</b></p><ul><li><div>
Communicate with our members and TMs in person, by phone, and in writing.</div></li><li><div>
Follow verbal communication. This includes communication from members, TMs, and supervisors.</div></li><li><div>
Follow written communication. This includes prepared scripts for multiple member services, such as info calls, tours, cancellations, and rate reviews.</div></li><li><div>
Use different types of technology to service members:</div></li><li><div>
Certify in both CPR and AED training.</div></li><li><div>
Perform CPR and use the AED machine.</div></li><li><div>
Use and understand our exercise equipment and be able to demonstrate its use to members.</div></li><li><div>
Cleaning &amp; maintaining restrooms, locker area, showers, Black Card Spa amenities, entry way, club floor, exercise equipment.</div><ul><li><div>
Cleaning includes, but is not limited to, mopping, vacuuming, scrubbing, wiping, disposing of trash, and handling chemicals.</div></li></ul></li><li><div>
Comply with all safety &amp; sanitization guidelines.</div></li><li><div>
Other duties assigned.</div></li></ul><p></p><p><b><br>
What we are looking for:</b></p><ul><li><div>
Service-oriented and able to resolve member concerns.</div></li><li><div>
Basic computer proficiency.</div></li><li><div>
Upbeat attitude.</div></li><li><div>
Punctuality and reliability are a must.</div></li><li><div>
Minimum High School Diploma or Equivalent</div></li><li><div>
Initiative and strong communication skills.</div></li><li><div>
Ability to work a flexible schedule, which may include nights, weekends, and holidays.</div></li></ul><p></p><p><b><br>
Physical Requirements</b></p><ul><li><div>
Stand and walk for long periods of time.</div></li><li><div>
Talk and hear.</div></li><li><div>
Use of hands and fingers to handle or feel.</div></li><li><div>
Repetitively reach with arms and hands, climb, balance, stoop, kneel, crouch, crawl, bend, and twist.</div></li><li><div>
The employee must occasionally lift, push, and pull objects weighing up to 50 pounds.</div></li></ul><p></p><p><b><br>
EEO Statement</b></p><p>
Impact Fitness is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruiting, hiring, career advancement, and all other employment practices.</p></div><p></p>

Overnight Front Desk

<div><p><b>Front Desk Associate
</b></p><p>Planet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of Front Desk Associates. The Front Desk Associate is a highly friendly and courteous individual who consistently delivers first-rate service and fosters positive customer satisfaction and loyalty while promoting Ignite Fitness Holdings-Planet Fitness Mission, Vision and Values. The Front Desk Associate must be adept at balancing multiple tasks with a friendly, courteous demeanor.</p><p><b>
Essential Duties and Responsibilities</b>:</p><ul><li>
Welcome and exit members in a confident, professional, and friendly manner with hellos and goodbyes.</li><li>
Anticipate member's needs, respond promptly and acknowledge all members</li><li>
Provide gracious and efficient telephone service. Calls should be answered promptly and knowledgeably, always ensuring complete and accurate information.</li><li>
Utilize strong communication and problem-solving skills to effectively resolve customer concerns, ensuring a pleasant experience.</li><li>
Ability to maintain the cleanliness of the club for up to 50% of the shift.</li><li>
Deliver prompt, efficient customer service while maintaining a high level of accuracy in a fast-paced retail environment.</li><li>
Hands-on experience in accepting payments from customers and give change and receipts.</li><li>
Drive revenue by communicating and demonstrating benefits of products and special promotions to customers.</li><li>
Proven ability to answer customers' questions and give information regarding the business procedures and policies in an exact and customer-friendly way</li></ul><p><b>
Minimum Skills</b></p><ul><li>
Ability to manage multiple responsibilities
</li><li>Solid work ethic with strong decision-making, problem resolution skills
</li><li>Self-starter who takes initiative with minimal direction and supervision</li><li>
Comfortable working a flexible rotating schedule</li><li>
Superior customer service skills, preferably in the fitness industry.</li><li>
Hard working, enthusiastic and energetic!</li><li><b>
Physical Requirements</b>: Ability to talk and hear, sit, stand, and use their hands and fingers to handle or feel. Required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 50 pounds and occasionally lift and move objects up to 75 pounds.</li></ul><p><b>
Minimum Qualifications</b></p><ul><li>
18 years old or older</li><li>
A High School Diploma or Equivalent required</li><li>
Six months face to face customer service experience in a retail environment required or 1-year Fitness experience preferred.</li></ul><p><b>
Hours </b><b><i>(</i></b><b><i>Initial training hours may vary as well as when the needs of the facility change)</i></b></p><ul><li>
Discuss your availability with the Hiring Manager and/or notate it on your application.</li><li>
Weekday and/or Weekend Hours based on club needs.</li><li>
Open or Flexible availability is a plus.
</li></ul><p>Club Hours: Mon-Thurs: 4:00am - 11:00pm, Fri: 4:00am - 9:00pm, Weekends: 7:00am - 7:00pm</p><p><b>
Benefits</b></p><ul><li>
Competitive Salary &amp; 401K plan
</li><li>Company contribution towards health benefits including Medical, Dental, Vision, LTD, STD and Illness <i>(Applicable for Full Time Positions)</i></li><li>
Paid Time Off benefits <i>(Applicable for Full Time Positions)</i></li><li>
Free Black Card membership and fun exercise incentives</li></ul><p><i><br>
Planet Fitness is an Equal Opportunity Employer</i></p></div><p></p>

Front Desk Associate

<div><p><b>Front Desk Associate
</b></p><p>Planet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of Front Desk Associates. The Front Desk Associate is a highly friendly and courteous individual who consistently delivers first-rate service and fosters positive customer satisfaction and loyalty while promoting Ignite Fitness Holdings-Planet Fitness Mission, Vision and Values. The Front Desk Associate must be adept at balancing multiple tasks with a friendly, courteous demeanor.</p><p><b>
Essential Duties and Responsibilities</b>:</p><ul><li>
Welcome and exit members in a confident, professional, and friendly manner with hellos and goodbyes.</li><li>
Anticipate member's needs, respond promptly and acknowledge all members</li><li>
Provide gracious and efficient telephone service. Calls should be answered promptly and knowledgeably, always ensuring complete and accurate information.</li><li>
Utilize strong communication and problem-solving skills to effectively resolve customer concerns, ensuring a pleasant experience.</li><li>
Ability to maintain the cleanliness of the club for up to 50% of the shift.</li><li>
Deliver prompt, efficient customer service while maintaining a high level of accuracy in a fast-paced retail environment.</li><li>
Hands-on experience in accepting payments from customers and give change and receipts.</li><li>
Drive revenue by communicating and demonstrating benefits of products and special promotions to customers.</li><li>
Proven ability to answer customers' questions and give information regarding the business procedures and policies in an exact and customer-friendly way</li></ul><p><b>
Minimum Skills</b></p><ul><li>
Ability to manage multiple responsibilities
</li><li>Solid work ethic with strong decision-making, problem resolution skills
</li><li>Self-starter who takes initiative with minimal direction and supervision</li><li>
Comfortable working a flexible rotating schedule</li><li>
Superior customer service skills, preferably in the fitness industry.</li><li>
Hard working, enthusiastic and energetic!</li><li><b>
Physical Requirements</b>: Ability to talk and hear, sit, stand, and use their hands and fingers to handle or feel. Required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 50 pounds and occasionally lift and move objects up to 75 pounds.</li></ul><p><b>
Minimum Qualifications</b></p><ul><li>
18 years old or older</li><li>
A High School Diploma or Equivalent required</li><li>
Six months face to face customer service experience in a retail environment required or 1-year Fitness experience preferred.</li></ul><p><b>
Hours </b><b><i>(</i></b><b><i>Initial training hours may vary as well as when the needs of the facility change)</i></b></p><ul><li>
Discuss your availability with the Hiring Manager and/or notate it on your application.</li><li>
Weekday and/or Weekend Hours based on club needs.</li><li>
Open or Flexible availability is a plus.
</li></ul><p>Monday: 7:00am - 3:00pm
</p><p>Tuesday: 7:00am - 3:00pm</p><p>
Wednesday: 7:00am - 3:00pm</p><p>
Thursday: 7:00am - 3:00pm</p><p>
Friday: 7:00am - 3:00pm</p><p>
Saturday: OFF</p><p>
Sunday: OFF</p><p>
</p><p><b>Benefits</b></p><ul><li>
Competitive Salary &amp; 401K plan
</li><li>Company contribution towards health benefits including Medical, Dental, Vision, LTD, STD and Illness <i>(Applicable for Full Time Positions)</i></li><li>
Paid Time Off benefits <i>(Applicable for Full Time Positions)</i></li><li>
Free Black Card membership and fun exercise incentives</li></ul><p><i><br>
Planet Fitness is an Equal Opportunity Employer</i></p></div><p></p>

<div><p>Planet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of Assistant Manager. The Assistant Manager will oversee a wide variety of areas within Planet Fitness. Focus being that of managing front desk personnel, assisting the General Manager, focusing on the front of the house operations to ensure effective day to day activities. The Assistant Manager must be able to multi-task in a fast-paced environment, meet strict deadlines, be able to delegate meritoriously, communicate effectively with management and provide superior customer services to our members and guests.
</p><p><b>Essential Duties and Responsibilities</b>:</p><ul><li>
The ability to understand and drive club metrics in alignment with business performance</li><li>
Thorough development of knowledge of club services, programs and products as well as current knowledge of key competitors</li><li>
Assist in the interviewing and recruitment process by completing initial phone interviews of front desk and fitness instructors</li><li>
Monitor inventory and review daily/weekly/monthly sales numbers with GM to identify opportunities and modifies execution as needed to improve performance</li><li>
Responsible for communicating and upholding company standards and leading by example for delivering the organizations mission, vision and values; manage a clean, friendly and well-maintained club</li><li>
Ensure team members consistently execute the basics in punctuality, dress code compliance, friendliness and cleanliness
</li><li>Develop and maintain cleaning duties for front desk employees and oversees over-night employees</li><li>
Coordinate disciplinary actions and terminations with General Manager, Regional Manager and Human Resources
</li><li>Flexibility to cover a shift for employees when there are call-outs or vacancies or assist the Club Manager with shift coverage in the event there are no other employees available to work</li><li>
Assist in overseeing club audits to ensure that all areas of the club are clean, neat, organized, and in &quot;like new&quot; condition</li><li>
Mentor Front End employees to promote career growth through training, development, and performance assessment</li><li>
Perform other duties as assigned by the Club Manager
</li></ul><p><b>Minimum Skills</b></p><ul><li>
Basic computer proficiency (Microsoft Suite)</li><li>
Ability to manage multiple responsibilities
</li><li>Solid work ethic with strong decision-making skills
</li><li>Self-starter who takes initiative with minimal direction and supervision</li><li>
Comfortable working a flexible rotating schedule</li><li>
Basic computer, math, and communication skills require</li><li>
Superior customer service skills, preferably in the fitness industry.</li><li>
Solid supervisory, diplomacy and listening skills.</li><li>
Hard working, enthusiastic and energetic!</li><li>
Strong problem resolution skills.</li><li><b>
Physical Requirements</b>: Ability to talk and hear, sit, stand, and use their hands and fingers to handle or feel. Required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 50 pounds and occasionally lift and move objects up to 75 pounds.</li></ul><p><b>
Minimum Qualifications</b></p><ul><li>
A High School Diploma Or Equivalent required <i>(Associates degree preferred)</i>
</li><li>6 month Supervisor or Manager experience in a restaurant or retail environment in a high volume atmosphere. <i>(1 year Supervisor or Manager experience preferred)</i></li><li>
Familiarity with Microsoft Office applications (Microsoft Word, Microsoft Excel)</li><li>
Bi-lingual preferred.</li></ul><p><b>
Hours </b><b><i>(</i></b><b><i>Initial training hours may vary as well as when the needs of the facility change)</i></b></p><ul><li>
Discuss your availability with the Hiring Manager and/or notate it on your application.</li><li>
Weekday and/or Weekend Hours based on club needs.
</li><li>Open or Flexible availability is a plus.
</li></ul><p><b>Benefits</b></p><ul><li>
Competitive Salary &amp; 401K plan
</li><li>Company contribution towards health benefits including Medical, Dental, Vision, LTD, STD and Illness <i>(Applicable for Full Time Positions)</i></li><li>
Paid Time Off benefits <i>(Applicable for Full Time Positions)</i></li><li>
Free Black Card membership and fun exercise incentives</li></ul><p>
</p><p><i>Planet Fitness is an Equal Opportunity Employer.</i></p></div><p></p>

Assistant Manager

<div><div><div><b>Job Summary</b></div>
<div>The <b>Member Services Representative </b>will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.</div><div><br>
</div>
<div><b>Essential Duties and Responsibilities</b></div>
<ul><li>Greet members, prospective members and guests, providing exceptional customer service.</li>
<li>Handle all front desk related activities including:<ul>
<li>Answer phones in a friendly manner and assist callers with a variety of questions.</li>
<li>Check members into the system.</li>
<li>New member sign-up.</li>
<li>Take prospective members on tours.</li>
</ul></li><li>Facilitate needed updates to member&rsquo;s accounts.</li>
<li>Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.</li>
<li>Assist in maintaining the neatness and cleanliness of the club.</li>
</ul><div><b>Qualifications/Requirements</b></div>
<ul><li>Customer service background preferred.</li>
<li>Basic computer proficiency.</li>
<li>A passion for fitness and health.</li>
<li>Upbeat and positive attitude!</li>
<li>Punctuality and reliability is a must.</li>
<li>Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member&rsquo;s expectations.</li>
<li>Strong listener with the ability to empathize and problem solve.</li>
<li>Demonstrate diplomacy in all interactions while using appropriate behavior and language.</li>
<li>High School diploma/GED equivalent required.</li>
<li>Must be 18 years of age or older.</li>
</ul><div><b>Physical Demands</b></div>
<ul><li>Continual standing and walking during shift.</li>
<li>Continual talking in person or on the phone during shift.</li>
<li>Must be able to occassionally lift up to 50 lbs.</li>
</ul>
</div><p><i>Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.</i></p></div>

Member Services Representative 2pm-10pm

<p>Planet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of Front Desk Associates. The Front Desk Associate is a highly friendly and courteous individual who consistently delivers first-rate service and fosters positive customer satisfaction and loyalty while promoting Ignite Fitness Holdings-Planet Fitness Mission, Vision and Values. The Front Desk Associate must be adept at balancing multiple tasks with a friendly, courteous demeanor.<br/></p><p>Essential Duties and Responsibilities:<br/></p><p>Welcome and exit members in a confident, professional, and friendly manner with hellos and goodbyes.<br/>Anticipate member's needs, respond promptly and acknowledge all members<br/>Provide gracious and efficient telephone service. Calls should be answered promptly and knowledgeably, always ensuring complete and accurate information.<br/>Utilize strong communication and problem-solving skills to effectively resolve customer concerns, ensuring a pleasant experience.<br/>Ability to maintain the cleanliness of the club for up to 50% of the shift.<br/>Deliver prompt, efficient customer service while maintaining a high level of accuracy in a fast-paced retail environment.<br/>Hands-on experience in accepting payments from customers and give change and receipts.<br/>Drive revenue by communicating and demonstrating benefits of products and special promotions to customers.<br/>Proven ability to answer customers' questions and give information regarding the business procedures and policies in an exact and customer-friendly way<br/></p><p>In addition to the above duties, the Lead Front Desk Associate is expected to:<br/></p><p>Stand in as the authoritative figure when the General Manager &amp; Assistant Manager are not available.<br/>Perform club opening and closing duties (key holder)<br/>End of day metrics reporting<br/>Follow up/coaching with staff<br/></p><p>Minimum Skills<br/></p><p>Ability to manage multiple responsibilities<br/>Solid work ethic with strong decision-making skills<br/>Self-starter who takes initiative with minimal direction and supervision<br/>Comfortable working a flexible rotating schedule<br/>Superior customer service skills, preferably in the fitness industry.<br/>Hard working, enthusiastic and energetic!<br/>Strong problem resolution skills.<br/>Physical Requirements: Ability to talk and hear, sit, stand, and use their hands and fingers to handle or feel. Required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 50 pounds and occasionally lift and move objects up to 75 pounds.<br/></p><p>Minimum Qualifications<br/></p><p>18 years old or older<br/>A High School Diploma Or Equivalent required<br/>Six months face to face customer service experience in a retail environment required or 1-year Fitness experience preferred.<br/></p><p>Hours (Initial training hours may vary as well as when the needs of the facility change.)<br/></p><p>Discuss your availability with the Hiring Manager and/or notate it on your application.<br/>Weekday and/or Weekend Hours based on club needs.<br/>Open or flexible availability is a plus.<br/></p><p>Benefits<br/></p><p>Competitive Salary &amp; 401K plan<br/>Company contribution towards health benefits including Medical, Dental, Vision, LTD, STD and Illness (Applicable for Full Time Positions)<br/>Paid Time Off benefits (Applicable for Full Time Positions)<br/>Free Black Card membership and fun exercise incentives<br/></p><p>Planet Fitness is an Equal Opportunity Employer<br/></p><p>Benefits:<br/></p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person<br/></p>

Lead Front Desk Associate

<div><p><b>Who We Are:</b></p><p>
At Planet Fitness, our mission has always been to enhance people&rsquo;s lives by providing a high-quality fitness experience in a welcoming, judgment-free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, with over 2,400 clubs and growing!</p><p>
Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and well-being of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!</p><p><b>
Position Summary:</b></p><p>
As a Front Desk Associate at Planet Fitness, you will be the first point of contact for members and guests, delivering exceptional customer service while helping to maintain the clean, welcoming, and organized environment of the club. You will play a key role in ensuring members have a positive experience, including assisting with smooth daily operations and ensuring all areas of the club, including locker rooms and bathrooms, are kept in top condition.</p><p><b>
Key Responsibilities:</b></p><ul><li>
Customer Service: Greet members and guests in a friendly and professional manner, ensuring that everyone feels welcome and valued.</li><li>
Member Support: Assist members with inquiries about membership options, policies, and gym services. Help with equipment usage and direct members to the right resources.</li><li>
Administrative Tasks: Check-in members as they arrive, maintain an organized front desk area, and handle membership-related transactions (e.g., billing, renewals).</li><li>
Facility Presentation: Ensure the front desk and surrounding areas remain tidy, contributing to the overall cleanliness and appeal of the club. This includes maintaining locker rooms and bathrooms by ensuring they are clean, stocked, and well-presented throughout the day.</li><li>
Promote Membership Sales: Educate potential members about the benefits of joining Planet Fitness and encourage sign-ups for memberships, personal training, and other services.</li><li>
Team Collaboration: Work alongside fellow team members and management to achieve club goals, maintain a clean and safe environment, and deliver excellent customer service.</li></ul><p>
</p><p><b>Qualifications:</b></p><ul><li>
Previous customer service experience is preferred.</li><li>
Strong communication and interpersonal skills.</li><li>
Basic computer skills.</li><li>
Positive attitude with a passion for helping others and maintaining a welcoming environment.</li><li>
Ability to work in a fast-paced environment and manage multiple tasks.</li><li>
Ability to work flexible hours, including evenings and weekends.</li><li>
High school diploma or equivalent</li></ul></div>

Front Desk Full-Time Associate

Join Planet Fitness and explore 13   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Planet Fitness

About Company

Overnight Front Desk

Front Desk Associate

Front Desk Associate

Assistant Manager

Member Services Representative 2pm-10pm

Lead Front Desk Associate

Front Desk Full-Time Associate