Qureos Mentor

Plat4mation

<div>
 
 
 Position:
 
 ServiceNow Senior Business Consultant
 
 
 
 
 
 
 Location: Saudi Arabia
 
 
 
 
 
 
 
 Are you passionate about ServiceNow and highly motivated to propose and pitch solutions to customers? Are you able to maximize customer value realization during implementations with your expertise? Can you organize and communicate easily as a trusted advisor? Then we are looking for you as our next Business Consulting Specialist!
 
 
 
 
 
 
 
 About the Role
 
 
 
 As a
 
 Business Consulting Specialist
 
 , you will work closely with clients to bridge business goals with the power of the ServiceNow platform. You&rsquo;ll play a key role in shaping digital strategies, designing scalable processes, and delivering enterprise-level solutions. Your mission:
 
 maximize customer value realization and become a trusted advisor
 
 .
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Drive process design, governance, KPIs, and control frameworks at a strategic level.
 </li>
 <li>
 Lead ServiceNow Projects and enterprise service management consulting engagements.
 </li>
 <li>
 Run executive workshops and pitch functional ServiceNow solutions.
 </li>
 <li>
 Present high-level demos, conduct gap analyses, and translate needs into actionable solutions.
 </li>
 <li>
 Define operating models, roles, dashboards, and reporting structures.
 </li>
 <li>
 Align solutions with ITIL standards and ensure platform coherence.
 </li>
 <li>
 Support organizational transformation through strong stakeholder engagement.
 </li>
 <li>
 Implement ServiceNow systems aligned with enterprise architecture and process maturity.
 </li>
 </ul>
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in IT, Engineering, or related field.
 </li>
 <li>
 
 7+ years of experience
 
 in consulting or digital transformation, ideally in large, complex environments.
 </li>
 <li>
 Deep understanding of PaaS solutions and enterprise platforms.
 </li>
 <li>
 Hands-on experience in
 
 ServiceNow,
 
 including
 
 configuration and implementation
 
 projects.
 </li>
 <li>
 Certified in:
 
 ITIL v4
 
 </li>
 <li>
 
 ServiceNow System Administrator
 
 </li>
 <li>
 
 ServiceNow Implementation Specialist
 
 </li>
 <li>
 Fluent in
 
 English
 
 ;
 
 Arabic
 
 proficiency is highly desirable.
 </li>
 <li>
 Strong presentation skills and ability to pitch solutions to business and technical audiences.
 </li>
 <li>
 Proven capability to lead customer relationships and act as a
 
 trusted advisor
 
 .
 </li>
 </ul>
 
 
 
 
 
 About Plat4mation
 
 
 
 Plat4mation is the largest pure-play ServiceNow Elite Partner based in EMEA, helping organizations make work flow through AI-driven transformation. We deliver advisory, implementation, and managed services across the ServiceNow AI platform, leveraging work flow automation and AI capabilities to accelerate productivity, simplify complexity, and create measurable business impact.
 
 
 
 
 
 Founded in 2013 and headquartered in Utrecht, the Netherlands, Plat4mation has grown to over 750 employees across 13 countries worldwide. We are proud to be recognized with multiple Global and EMEA ServiceNow Partner Awards.
 
 
 Learn more at
 
 
 www.plat4mation.com
 
 
 
</div>

Senior Business Consultant

<div>
 
 Are you an experienced Program Manager who thrives in a dynamic and fun working environment and is ready to lead large-scale software implementation projects?
 
 
 Do you have a passion for driving organizational improvement, enhancing project efficiency, and elevating program governance across teams? Are you hands-on, persistent, and service-oriented? Then you might be our new
 
 Program Manager!
 
 
 
 
 
 
 
 What will you do?
 
 
 
 As a Program Manager, you take full responsibility for delivering complex ServiceNow implementation projects on time, on budget, and with outstanding quality. In this position, you are fully responsible for the entire lifecycle of one or more implementation projects at a time. Your role will include standardizing project management processes, guiding governance practices, managing PM resources, and facilitating knowledge sharing and continuous improvement across programs. This is a global role based out of Riyadh, KSA.
 
 
 
 
 
 
 Scope of work:
 
 
 <ul>
 <li>
 Own and manage the full lifecycle of ServiceNow implementation projects, and act as the single point of contact during a ServiceNow implementation.
 </li>
 <li>
 Develop and implement standardized project management processes across departments, covering contract, resource, and performance management.
 </li>
 <li>
 Provide oversight and ensure adherence to project governance frameworks.
 </li>
 <li>
 Conduct financial and operational analysis to improve profitability.
 </li>
 <li>
 Define KPIs and metrics to track and improve project success.
 </li>
 <li>
 Continuously monitor performance and implement corrective actions when needed.
 </li>
 <li>
 Engage internal and external stakeholders including vendors and global teams.
 </li>
 <li>
 Lead portfolio risk and change management initiatives.
 </li>
 <li>
 Work closely with leadership (local and global CxO level) to align program activities with business goals.
 </li>
 <li>
 Use your consultancy skills and understanding of technology to explain how Plat4mation addresses requirements and objectives.
 </li>
 <li>
 Identify opportunities to provide maximum added value to the customer, up-sell opportunities and engage sales &amp; pre-sales teams.
 </li>
 <li>
 Lead a project team leveraging a proven understanding of project management methodologies and principles.
 </li>
 <li>
 Coach and transfer knowledge to colleagues and customers.
 </li>
 <li>
 Plan and deliver project kick-off meetings.
 </li>
 </ul>
 
 
 
 
 
 We ask:
 
 
 <ul>
 <li>
 Bachelor's or master&rsquo;s degree in business, project management, or a related field
 </li>
 <li>
 Fluent in English (Arabic is a plus)
 </li>
 <li>
 7+ years of experience in project management, including software implementation programs
 </li>
 <li>
 Scrum Master, PMP, ITIL, PRINCE2, or Lean Six Sigma certifications are all considered a strong plus
 </li>
 <li>
 ServiceNow experience is preferred and a strong plus
 </li>
 <li>
 Technical or Architecture background is a plus
 </li>
 <li>
 Demonstrated experience managing large-scale, multi-team software implementation projects in large enterprise environments
 </li>
 <li>
 Leadership experience including team building, performance management, and mentoring
 </li>
 <li>
 Strong understanding of Organizational Change Management and ability to translate strategy into operational plans
 </li>
 <li>
 Excellent communication skills, both written and verbal with strong presentation and facilitation skills (proficiency in Visio, Word and PowerPoint)
 </li>
 <li>
 Strong analytical, organizational, and problem-solving skills
 </li>
 <li>
 Data-driven mindset with a passion for connecting figures and results
 </li>
 </ul>
 
 
 
 
 
 What&rsquo;s in it for you?
 
 
 <ul>
 <li>
 Competitive salary
 </li>
 <li>
 Employee health insurance
 </li>
 <li>
 22 days of annual leave
 </li>
 <li>
 Modern laptop
 </li>
 <li>
 A modern, flexible, and multicultural workplace at an innovative and global company with presence in KSA
 </li>
 <li>
 Ambitious and kind colleagues from all over the world
 </li>
 <li>
 A challenging position with lots of room to grow
 </li>
 </ul>
 
 
 
 
 
 Our culture
 
 
 
 At Plat4mation, we focus on channeling your passion to make a meaningful impact while ensuring that the journey is both rewarding and fun. We always go the extra mile to deliver on what we promise!
 
 
 We are proud to be a diverse and inclusive company where everyone is encouraged to be their authentic selves. We welcome people from all backgrounds, and we believe that our differences make us stronger and more innovative. Our team brings a wealth of perspectives and experiences, driving creativity and helping us to solve challenges in unique ways.
 
 
 
 
 
 To keep this spirit alive, we host a variety of Fun4U activities throughout the year, including global hackathons, social gatherings, and inspiring lunch sessions that foster creativity and collaboration (check out our Instagram page!). Having fun together strengthens our bonds and fuels our collective success.
 
 
 
 
 
 Your growth is our top priority at Plat4mation. We are dedicated to providing you with the space and support you need to thrive, both personally and professionally. We understand that continuous learning and development are key to our success as a company. That&rsquo;s why we offer on-the-job coaching and opportunities to explore and enhance your interpersonal skills, helping you to achieve your ambitions and contribute to our goals.
 
 
 
 
 
 
 About Plat4mation
 
 
 
 Plat4mation is a global ServiceNow Elite partner that makes work flow by maximizing the value of digital transformation and technology. By offering a comprehensive suite of advisory, implementation, and managed services solutions, the company helps its customers across the entire value chain. Plat4mation has successfully enabled organizations across various industries to optimize operations and enhance productivity by leveraging its in-depth expertise across all ServiceNow workflows. It has earned several awards, including Global &amp; EMEA ServiceNow Partner Awards.
 
 
 Founded in 2013 and headquartered in Utrecht, the Netherlands, Plat4mation now has 700+ employees and 10 offices worldwide. Learn more at plat4mation.com.
 
 
 
 
 
 
 Interested?
 
 
 
 Do you accept the challenge? Do you think you fit the profile described above and have we made you enthusiastic? Please send your CV and motivation letter to careers.mea@plat4mation.com or apply directly by filling out the form below.
 
</div>

Program Manager

Join Plat4mation and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Plat4mation

About Company

Senior Business Consultant

Program Manager