Abrar Admin

Platinum Communities

<div>Description:

The Care Coordinator plays a key administrative and resident care support role within the assisted living community. As the first point of contact for visitors and callers, this individual ensures a welcoming, professional front office presence while also coordinating staffing, care-related tasks, and communication across the community. This role supports the Executive Director, Assistant Executive Director, and the broader management team with a variety of office and care coordination responsibilities and participates in the on-call rotation for staffing needs.
ESSENTIAL JOB RESPONSIBILITIES
Administrative &amp; Front Office Duties:<ul><li>
Warmly greet and assist residents, families, and visitors upon arrival.</li><li>
Professionally answer and direct incoming calls to appropriate departments or individuals.</li><li>
Respond to general inquiries and provide information about community services and operations.</li><li>
Coordinate transportation and appointment scheduling for residents.</li><li>
Manage incoming and outgoing mail, packages, and deliveries.</li><li>
Perform general office duties, including filing, data entry, transcription, and recordkeeping.</li><li>
Order and track Durable Medical Equipment (DME) and assist with pharmacy communication and EMAR updates.</li></ul>
Staffing &amp; Human Resources Support:<ul><li>
Create and maintain staff schedules to ensure adequate coverage and alignment with resident care needs and budgetary goals.</li><li>
Coordinate and support new hire onboarding, including orientation logistics.</li><li>
Maintain accurate time and attendance records for all staff.</li><li>
Serve in the on-call rotation for staffing coordination and emergent scheduling issues.</li><li>
Act as a mentor to new team members, providing guidance and support during their first 90 days.</li></ul>
Resident Care Coordination:<ul><li>
Participate in resident care meetings and interdisciplinary discussions.</li><li>
Maintain accurate and up-to-date resident records in compliance with company policies and regulatory standards.</li><li>
Review and implement Individual Service Plans (ISP) and promptly report any changes in resident condition.</li><li>
Assist with hospitalization records and readmission processes.</li><li>
Provide direct care support to residents as needed.</li><li>
Ensure safety, privacy, and dignity of residents at all times.</li></ul>
Other Duties:<ul><li>
Monitor and manage inventory of medical and office supplies.</li><li>
Participate in emergency response and follow established protocols.</li><li>
Attend required staff meetings, trainings, and continuing education as mandated.</li><li>
Maintain strict confidentiality regarding residents, staff, and community operations.</li><li>
Uphold the mission, vision, and values of Platinum Communities through professional conduct and compassionate service.</li><li>
Perform additional duties as assigned.</li></ul>
Requirements:
<ul><li>Minimum 18 years of age.</li><li>
High school diploma or equivalent required.</li><li>
Minimum 2 years of experience as a caregiver or in a similar role within a CBRF/RCAC setting preferred.</li><li>
Strong written and verbal communication skills.</li><li>
Proficient with computers and willing to learn new technology platforms.</li><li>
Strong organizational skills and ability to multitask in a dynamic environment.</li><li>
Must be flexible to work a varied schedule including evenings, weekends, and holidays as needed.</li><li>
Current or ability to obtain CBRF/RCAC certifications including Standard Precautions, Medication Administration, Fire Safety, First Aid, and others as required.</li><li>
Ability to read, write, and communicate effectively in English.</li></ul></div>

Care Coordinator

Join Platinum Communities and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Platinum Communities

About Company

Care Coordinator