Qureos Mentor

Platinumlist

<div>About Us: Platinumlist.net, a pioneering leader in the online event guide and ticketing solution industry, has been revolutionizing the event landscape in the Gulf region since 2009. As the largest ticketing provider in the GCC, we proudly serve an extensive array of events across the United Arab Emirates, Saudi Arabia, Oman, Bahrain, Qatar, and Kuwait from our Dubai-based headquarters.
Our Expertise: We specialize in a diverse range of ticketing solutions, catering to various sectors including<ul>
<li>
Large and Small Entertainment Events</li>
<li>Comprehensive Business Events, including Visitor Registration Services and Badging</li>
<li>Diverse Sports Event Ticketing</li>
<li>Tourism Attraction Ticketing</li>
<li>Advanced Box Office Solutions for Venues including Stadiums, Theatres, and Cinemas</li>
<li>Innovative Marketing Solutions for Event Promotion</li>
</ul>
Your Role: As a Junior Social Ads Specialist, you will play a key role in planning, launching, and optimizing social media ad campaigns that drive measurable sales and contribute to overall revenue growth. Working closely with our global marketing team, you will help deliver impactful digital campaigns for various events while ensuring each campaign is executed efficiently and effectively.
Key Responsibilities:<ul>
<li>
Set up, manage, and optimize Meta (Facebook/Instagram) sales campaigns to achieve targeted KPIs.
</li><li>Monitor performance metrics, identify trends, and implement actionable optimization strategies.
</li><li>Collaborate with the team to develop, test, and refine ad strategies to improve results.
</li><li>Prepare detailed campaign performance reports and communicate insights with internal teams and clients.
</li><li>Ensure accuracy in campaign setup, budgeting, and targeting to avoid overspend and maximize ROAS.</li>
</ul>
Requirements
What We Require:<ul>
<li>
Hands-on experience with Meta Ads Manager, including campaign setup, targeting, and optimization.
</li><li>Strong analytical mindset with the ability to interpret data and identify performance trends.
</li><li>Excellent communication and teamwork skills.
</li><li>High attention to detail, reliability, and ability to work independently in a remote setup.
</li><li>Proficiency in English and access to a stable internet connection with a quiet workspace.</li>
</ul>
Nice to Have:<ul>
<li>
Experience working in marketing agencies, performance marketing companies, or e-commerce platforms.
</li><li>Familiarity with A/B testing frameworks and creative performance analysis.
</li><li>Prior experience managing multiple ad accounts or regions.</li>
</ul>
Benefits
Why Join Us:<ul>
<li>
Creative Freedom: We value innovation and fresh ideas&mdash;no micromanagement, just results-driven creativity.</li>
<li>Fast Decision-Making: Enjoy an agile work environment without corporate bureaucracy.</li>
<li>Work-Life Balance: Five-day work week (Monday&ndash;Friday).</li></ul></div>

Junior Social Ads Specialist

<div>Position Overview 
We are seeking a dedicated and customer-focused Arabic and English Customer Service Representative to join our team. The ideal candidate will handle customer interactions through phone calls, emails, and chat, providing exceptional support and resolving inquiries promptly and professionally. If you are fluent in Turkish and English and have a passion for customer service, we&rsquo;d love to hear from you.
Key Responsibilities<ul>
<li>Respond to customer inquiries via phone, email, and chat in a timely and professional manner.</li>
<li>Assist customers with questions related to products, services, orders, and account management.</li>
<li>Resolve complaints and issues efficiently, ensuring customer satisfaction and retention.</li>
<li>Maintain accurate records of customer interactions and transactions in the CRM system.</li>
<li>Collaborate with other departments to resolve complex cases and improve customer experience.</li>
<li>Provide product and service information, troubleshoot technical issues, and guide customers through solutions.</li>
<li>Follow up with customers to ensure issues are fully resolved and provide updates as needed.</li>
<li>Stay updated on company policies, products, and services to provide accurate information.</li>
<li>Meet or exceed key performance metrics, including response time, resolution time, and customer satisfaction scores.</li>
</ul>Requirements
Qualifications<ul>
<li>Fluency in Arabic and English (written and verbal) is required.</li>
<li>Prior experience in customer service, preferably in a call center or similar environment.</li>
<li>Strong communication and interpersonal skills with the ability to empathize and build rapport with customers.</li>
<li>Proficiency in using CRM systems, chat platforms, and other customer service tools.</li>
<li>Problem solving skills and the ability to handle stressful situations calmly and effectively.</li>
<li>Excellent organizational skills with attention to detail and accuracy.</li>
<li>Availability to work on a shift basis, including weekends and public holidays, if required.</li></ul></div>

Customer Support Specialist

<div>
 Position Overview
 
 
 We are seeking a dedicated and customer-focused Arabic and English Customer Service Representative to join our team. The ideal candidate will handle customer interactions through phone calls, emails, and chat, providing exceptional support and resolving inquiries promptly and professionally. If you are fluent in Turkish and English and have a passion for customer service, we'd love to hear from you.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Respond to customer inquiries via phone, email, and chat in a timely and professional manner
 </li>
 <li>
 Assist customers with questions related to products, services, orders, and account management
 </li>
 <li>
 Resolve complaints and issues efficiently, ensuring customer satisfaction and retention
 </li>
 <li>
 Maintain accurate records of customer interactions and transactions in the CRM system
 </li>
 <li>
 Collaborate with other departments to resolve complex cases and improve customer experience
 </li>
 <li>
 Provide product and service information, troubleshoot technical issues, and guide customers through solutions
 </li>
 <li>
 Follow up with customers to ensure issues are fully resolved and provide updates as needed
 </li>
 <li>
 Stay updated on company policies, products, and services to provide accurate information
 </li>
 <li>
 Meet or exceed key performance metrics, including response time, resolution time, and customer satisfaction scores
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Fluency in Arabic and English (written and verbal) is required
 </li>
 <li>
 Prior experience in customer service, preferably in a call center or similar environment
 </li>
 <li>
 Strong communication and interpersonal skills with the ability to empathize and build rapport with customers
 </li>
 <li>
 Proficiency in using CRM systems, chat platforms, and other customer service tools
 </li>
 <li>
 Problem solving skills and the ability to handle stressful situations calmly and effectively
 </li>
 <li>
 Excellent organizational skills with attention to detail and accuracy
 </li>
 <li>
 Availability to work on a shift basis, including weekends and public holidays, if required
 </li>
 </ul>
</div>

Join Platinumlist and explore 5   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Platinumlist

ABOUT_COMPANY

Junior Social Ads Specialist

Junior Social Ads Specialist

Customer Support Specialist

Customer Support Specialist

Customer Support Specialist