Qureos Mentor

Plaza Premium Group

<div>
 
 Hello! Welcome to Plaza Premium Group, we're people passionate about
 
 "Making Travel Better"
 
 . We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy.
 
 
 
 
 
 You don't need to be from this industry; you do need to be passionate.
 
 
 
 
 
 Our promise to you:
 
 
 - We will respect and value your background and perspectives
 
 
 - We will work together with integrity
 
 
 - We will share our incredible pride for job, company and industry
 
 
 
 
 
 What we ask of you:
 
 
 - Bring passion to all that you do
 
 
 - Listen, move fast and think innovatively
 
 
 - Speak up, have ideas and share them
 
 
 - Believe in customer service, and treating every person with kindness
 
 
 
 
 
 As industry leaders in innovating global airport hospitality, you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world.
 
 
 
 
 
 Who we are:
 
 
 We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn't just be limited to a closed-circuit group of travelers. Through the years we have worked incredibly hard to create an experience which is both accessible and quality. Almost 25 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet &amp; greet services, and a range of airport dining concepts.
 
 
 
 
 
 In addition to our own brands, PPG provides airport hospitality solutions to leading airlines, alliances and corporates around the world. Here are a few names you might recognize: Cathay Pacific Airways, Singapore Airlines, Lufthansa etc.
 
 
 
 
 
 With the future of travel always in sight, we created Smart Traveler, a mobile-app rewards program underpinned by in-house technology. We are fast-moving and always evolving to drive our purpose of making travel better.
 
 
 
 
 
 Join our family today.
 
 
 Together, we'll make travel better.
 
 
 
 
 
 
 Job Overview
 
 
 
 &bull; Provide professional guest services in airport lounges across the Kingdom of Saudi Arabia in line with company standards and admission procedures.
 
 
 &bull; Ensure a positive guest experience by delivering courteous, efficient, and responsive service.
 
 
 &bull; Support lounge operations through accurate handling of guest records, cash transactions, and operational checks.
 
 
 
 
 
 
 Job Responsibilities
 
 
 
 &bull; Handle guest check-in procedures and ensure compliance with lounge admission guidelines.
 
 
 &bull; Greet, receive, and bid farewell to guests at lounge entrances and reception areas.
 
 
 &bull; Assist guests with internet access, baggage arrangements, shower access, and nap room bookings.
 
 
 &bull; Conduct regular checks of all lounge areas and report maintenance or cleaning requirements.
 
 
 &bull; Promote lounge services and facilities while handling guest requests and complaints professionally.
 
 
 &bull; Manage lost and found items and maintain proper documentation.
 
 
 &bull; Handle confidential guest information with a high level of integrity and discretion.
 
 
 &bull; Answer incoming telephone calls and take appropriate immediate actions when required.
 
 
 &bull; Maintain accurate records of cash flows, receipts, and related documentation.
 
 
 &bull; Support implementation and continuous improvement of quality management systems.
 
 
 &bull; Perform any other duties assigned by the Supervisor in line with operational requirements.
 
 
 
 
 
 
 Job Requirements
 
 
 
 &bull; Diploma or bachelor&rsquo;s degree in a relevant field.
 
 
 &bull; Previous experience in hospitality, customer service, or airport operations is an advantage.
 
 
 &bull; Presentable, customer-focused, and professional with strong interpersonal and communication skills.
 
 
 &bull; Ability to work independently and under pressure in a fast-paced environment.
 
 
 &bull; Excellent command of spoken and written English, Arabic, and Mandarin Chinese is mandatory
 
 
 &bull; Basic cash handling skills and attention to detail.
 
 
 &bull; Willingness to work shift duties as required.
 
 
 &bull; Work location: King Khalid International Airport &ndash; Kingdom of Saudi Arabia.
 
 
 
 
 
 Saudi Nationals are preferred
 
</div>

Guest Services Officer

<div>
 
 
 
 About the Company
 
 
 
 
 
 
 
 Hello! Welcome to Plaza Premium Group, we're people passionate about
 
 "Making Travel Better"
 
 . We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy.
 
 
 
 
 
 You don't need to be from this industry; you do need to be passionate.
 
 
 
 
 
 Our promise to you:
 
 
 - We will respect and value your background and perspectives
 
 
 - We will work together with integrity
 
 
 - We will share our incredible pride for job, company and industry
 
 
 
 
 
 What we ask of you:
 
 
 - Bring passion to all that you do
 
 
 - Listen, move fast and think innovatively
 
 
 - Speak up, have ideas and share them
 
 
 - Believe in customer service, and treating every person with kindness
 
 
 
 
 
 As industry leaders in innovating global airport hospitality, you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world.
 
 
 
 
 
 Who we are:
 
 
 We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn't just be limited to a closed-circuit group of travelers. Through the years we have worked incredibly hard to create an experience which is both accessible and quality. Almost 25 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet &amp; greet services, and a range of airport dining concepts.
 
 
 
 
 
 In addition to our own brands, PPG provides airport hospitality solutions to leading airlines, alliances and corporates around the world. Here are a few names you might recognize: Cathay Pacific Airways, Singapore Airlines, Lufthansa etc.
 
 
 
 
 
 With the future of travel always in sight, we created Smart Traveler, a mobile-app rewards program underpinned by in-house technology. We are fast-moving and always evolving to drive our purpose of making travel better.
 
 
 
 
 
 Join our family today.
 
 
 Together, we'll make travel better.
 
 
 
 
 
 
 Job Overview
 
 
 
 We are seeking an experienced
 
 Procurement Manager
 
 to oversee the full procurement cycle, develop sourcing strategies, and drive cost-effective purchasing decisions that align with organizational objectives. The role involves leading supplier negotiations, ensuring compliance with procurement policies, and enhancing overall supply chain efficiency.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Develop, implement, and optimize procurement strategies across multiple categories.
 </li>
 <li>
 Lead supplier selection, negotiations, and long-term contract management.
 </li>
 <li>
 Build, maintain, and evaluate supplier relationships to ensure quality, performance, and reliability.
 </li>
 <li>
 Monitor market trends, pricing, and risks to support strategic decision-making.
 </li>
 <li>
 Ensure full compliance with procurement policies, audit standards, and financial controls.
 </li>
 <li>
 Collaborate closely with finance, operations, and other departments to align purchasing decisions with business needs.
 </li>
 <li>
 Drive cost-saving initiatives and continuous process improvements across the procurement function.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in supply chain management, Business Administration, Finance, or a related field.
 </li>
 <li>
 Minimum of 3 years of hands-on procurement experience, preferably in a fast-paced environment.
 </li>
 <li>
 Strong negotiation, vendor management, and contract management skills.
 </li>
 <li>
 Solid understanding of supply chain processes, cost analysis, and market sourcing.
 </li>
 <li>
 Excellent communication, analytical, and problem-solving abilities.
 </li>
 </ul>
 
 
 
 
 
 
 
 (Saudi Nationals is preferred)
 
</div>

Procurement Manager

<div>
 
 
 About the Company
 
 
 
 Hello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don't need to be from this industry, you do need to be passionate.
 
 
 
 
 
 Our promise to you:
 
 
 
 
 
 -We will respect and value your background and perspectives
 
 
 -We will work together with integrity
 
 
 -We will share our incredible pride for job, company, and industry
 
 
 
 
 
 What we ask of you:
 
 
 
 
 
 -Bring passion to all that you do
 
 
 -Listen, move fast and think innovatively
 
 
 -Speak up, have ideas, and share them
 
 
 -Believe in customer service, and treating every person with kindness
 
 
 
 
 
 As industry leaders in innovating global airport hospitality, you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world.
 
 
 
 
 
 Who we are:
 
 
 
 
 
 We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn't just be limited to a closed-circuit group of travellers. Through the years we have worked incredibly hard to create an experience that is both accessible and quality. Almost 26 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet &amp; greet services, and a range of airport dining concepts. In addition to our own brands, PPG provides airport hospitality solutions to leading airlines, alliances, and corporates around the world. Here are a few names you might recognize: Cathay Pacific Airways, Singapore Airlines, Lufthansa, etc.
 
 
 
 
 
 With the future of travel always insight, we created Smart Traveller, a mobile-app rewards program underpinned by in-house technology. We are fast-moving and always evolving to drive our purpose of making travel better.
 
 
 
 
 
 
 Join our family today.
 
 
 
 
 Together, we'll make travel better.
 
 
 
 
 
 
 About the job
 
 
 
 JOB SCOPE :
 
 
 
 The Revenue Manager for MEA is responsible for overseeing revenue management and distribution strategies across multiple hotel properties in these key markets. The primary goal is to maximize revenue, drive profitability, and ensure operational efficiency by improving key performance indicators (KPIs) such as RevPAR, ADR, and occupancy rates while tailoring approaches for MEA region.
 
 
 
 
 
 
 
 JOB RESPONSIBILITIES :
 
 
 
 <ul>
 <li>
 Develop, implement, and maintain comprehensive revenue management strategies across multiple hotels in MEA, considering each property&rsquo;s unique positioning.
 </li>
 <li>
 Analyze market trends, economic indicators, and competitor strategies to forecast demand and adjust pricing strategies accordingly.
 </li>
 <li>
 Oversee the inventory management across all distribution channels to ensure optimal balance between direct bookings and third-party platforms as well as manage and oversee strategy for all 3rd party distribution
 </li>
 <li>
 Daily pick-up analysis, strategy adjustments and reporting
 </li>
 <li>
 Set and adjust pricing across different markets and segments to drive revenue and profitability.
 </li>
 <li>
 Provide detailed revenue forecasting reports for each property and for the cluster as a whole. Use data-driven insights to report on trends and make adjustments to strategies.
 </li>
 <li>
 Create and maintain a rolling demand calendar
 </li>
 <li>
 Ensure web site booking process is maintained up-to-date and functional
 </li>
 <li>
 Regularly check the input and the quality of data (segmentation, denials tracking, etc&hellip;) points
 </li>
 <li>
 Conduct quarterly property performance reviews and develop strategic and tactical action
 </li>
 <li>
 Prepare an outline for and support the annual revenue budget process
 </li>
 <li>
 Evaluate the performance of distribution partners and contracted rates (OTA, FIT, tour operator, corporate, consortia, crew, groups, etc&hellip;)
 </li>
 <li>
 Maintain a rolling demand calendar reflecting peak periods, holidays (e.g., Ramadan, local festivities), and major events in MEA.
 </li>
 <li>
 Ensure that websites and booking processes for MEA hotels are up-to-date and compliant with local regulations and guest expectations (including language, currency, and region-specific promotions
 </li>
 <li>
 Work closely with the sales, marketing, reservations, and finance departments of each hotel to ensure a cohesive revenue management strategy. Facilitate regular communication across properties to align on goals and strategies. Build relationships with local tourism boards, industry associations, and commercial partners to identify new revenue opportunities
 </li>
 <li>
 Collaborate with the marketing team to design and implement effective marketing campaigns tailored to local and international markets, enhancing direct bookings and promoting upsell opportunities.
 </li>
 <li>
 Perform any other duties as may be assigned by the Management from time to time.
 </li>
 </ul>
 
 
 
 
 
 JOB REQUIREMENTS
 
 
 :
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Finance, Hospitality Management, or related field.
 </li>
 <li>
 Minimum of 5 years' experience in hotel revenue management, with prior multi-property management experience highly preferred.
 </li>
 <li>
 Strong analytical skills with an advanced understanding of hotel revenue management processes and strategies.
 </li>
 <li>
 A strong command of both written and spoken English is required.
 </li>
 <li>
 Proficiency in Arabic language skills is a plus.
 </li>
 <li>
 Excellent communication, negotiation, and presentation skills, with sensitivity to cross cultural business contexts.
 </li>
 <li>
 Proficiency in hotel revenue management systems and tools, and strong command of Excel and data analysis tools.
 </li>
 <li>
 Ability to work across MEA time zones and travel as required.
 </li>
 <li>
 Ability to work under pressure and manage multiple tasks simultaneously in a fast-paced environment.
 </li>
 <li>
 Deep knowledgeable of hotel technology: PMS, Channel Manager, GDS, CRS, Extranets used in this markets.
 </li>
 </ul>
</div>

Cluster Revenue Manager MEA- (Based In Muscat)

<div>
 
 
 About the Company
 
 
 
 Hello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don't need to be from this industry, you do need to be passionate.
 
 
 
 
 
 
 
 
 Our promise to you:
 
 
 
 
 
 -We will respect and value your background and perspectives
 
 
 -We will work together with integrity
 
 
 -We will share our incredible pride for job, company, and industry
 
 
 
 
 
 What we ask of you:
 
 
 
 
 
 -Bring passion to all that you do
 
 
 -Listen, move fast and think innovatively
 
 
 -Speak up, have ideas, and share them
 
 
 -Believe in customer service, and treating every person with kindness
 
 
 
 
 
 As industry leaders in innovating global airport hospitality, you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world.
 
 
 
 
 
 Who we are:
 
 
 
 
 
 We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn't just be limited to a closed-circuit group of travellers. Through the years we have worked incredibly hard to create an experience that is both accessible and quality. Almost 26 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet &amp; greet services, and a range of airport dining concepts. In addition to our own brands, PPG provides airport hospitality solutions to leading airlines, alliances, and corporates around the world. Here are a few names you might recognize: Cathay Pacific Airways, Singapore Airlines, Lufthansa, etc.
 
 
 
 
 
 With the future of travel always insight, we created Smart Traveller, a mobile-app rewards program underpinned by in-house technology. We are fast-moving and always evolving to drive our purpose of making travel better.
 
 
 
 
 
 
 Join our family today.
 
 
 
 
 Together, we'll make travel better.
 
 
 
 
 
 
 
 About the job:
 
 
 
 Your role will be to lead the MEA Region Human Resources function while ensuring alignment with the overall business strategic direction and industry&rsquo;s requirements. The Human Resources department covers several functional capabilities that include talent management, talent acquisition, change management, compensation, and benefits, learning and development, employee engagement and communication, HR operations, etc.
 
 
 
 
 
 
 Strategic Roles and Responsibilities:
 
 
 <ul>
 <li>
 Act as a human resource advisor to EMEA HR Director
 </li>
 <li>
 Develop the HR strategy/plan of the company by incorporating input from respective functions of HR in alignment with the Group strategic objectives, HR strategic priorities and alignment with Group HR guidelines.
 </li>
 <li>
 Develop periodic reports to measure the performance of HR and the successful implementation of its plans while ensuring that it is permanently perceived as a key player and a strategic partner to the business.
 </li>
 <li>
 Lead the implementation of HR policies across MEA region in line with Group policies and governance frameworks and identify opportunities for continuous improvement across the region in terms of HR good practices related to performance management, leadership development, recognition, talent management, talent acquisition and other areas.
 </li>
 <li>
 Establish and periodically revisit the budget requirements of HR, and accordingly take a strategic part in the development of the company&rsquo;s budget from an HR perspective
 </li>
 </ul>
 
 
 
 
 
 Risk Management Roles and Responsibilities:
 
 
 <ul>
 <li>
 Manage function&rsquo;s risk by communicating and consulting with relevant internal and external stakeholders to identify risks and mitigate them as per pre-defined frameworks and procedures.
 </li>
 </ul>
 
 
 
 
 
 Operational Roles and Responsibilities Talent Acquisition:
 
 
 <ul>
 <li>
 Lead workforce planning activities across the region and ensure proper implementation of its policies and procedures by various functions.
 </li>
 <li>
 Work with the business leaders to assess staffing needs on a periodic basis.
 </li>
 <li>
 Direct the region recruitment activities to ensure proactive, timely and effective recruitment for all vacancies in line with the business needs and requirements.
 </li>
 <li>
 Encourage internal recruitment and secondment drivers for all vacancies to encourage employee career growth within the region
 </li>
 <li>
 Develop and implement specific action plans to minimize employee turnover, maximize retention and report on the plans&rsquo; effectiveness.
 </li>
 <li>
 Build relations and liaise with external bodies including government institutes, recruitment agencies, etc., to facilitate recruitment.
 </li>
 <li>
 Ensure that new hires are getting the proper induction at all levels e.g., on the job, culture, introduction to peers, etc.
 </li>
 </ul>
 
 
 
 
 
 Talent Management:
 
 
 <ul>
 <li>
 Lead the talent management flow in the region in alignment with identified Group framework and tools to identify, assess, develop, retain, and deploy talent.
 </li>
 <li>
 Ensure proper implementation of career planning framework, process, and tools to enable the company to retain and develop its talent sustainably.
 </li>
 <li>
 Monitor proper implementation of the succession plan from identifying critical positions to monitoring the development of key successors that are identified among the pool of talent at the Company
 </li>
 <li>
 Oversee the implementation of the region Performance Management System across the company, oversee the monitoring and evaluation of employee performance; ensure that appraisals across the company are conducted in line with the performance expectations of each role.
 </li>
 </ul>
 
 
 
 
 
 Learning and Development:
 
 
 <ul>
 <li>
 Ensure that learning and development framework and tools are well implemented throughout the region to maintain professional development of the employees.
 </li>
 <li>
 Oversee the development of the training calendar and budget, in line with assessed training needs and supervise the execution of training plans.
 </li>
 </ul>
 
 
 
 
 
 Change Management and HR Communications:
 
 
 <ul>
 <li>
 Lead organizational change management while ensuring that the region is embracing the dynamic environment it operates in
 </li>
 <li>
 Ensure that employees&rsquo; HR-related complaints and suggestions are effectively managed, and that lessons learned are extracted and shared with the team when it comes to complaints and issues.
 </li>
 <li>
 Manage employee engagement surveys and ensure results are well extracted into action plans to positively influence motivation and performance levels within the workforce.
 </li>
 <li>
 Plan and implement the HR communication processes to ensure rapid transfer of accurate information up, down, and across the company by reviewing HR content messaging, deciding on relevant audience, frequency, medium, etc. within the guidelines of Group policies.
 </li>
 </ul>
 
 
 
 
 
 Compensation and Benefits:
 
 
 <ul>
 <li>
 Provide input into the design of the general compensation and benefits policies designed.
 </li>
 <li>
 Implement the general compensation and benefits policies to what fits best to the company in line with the company HR strategy, business requirements and in consistency with the Group policies.
 </li>
 <li>
 Manage the evaluation and benchmark of compensation practices and annual salary reviews pertaining to the industry with the support and guidance of the company Reward function to ensure economies of scale from a vendor management perspective. Organization Development
 </li>
 <li>
 Oversee the implementation of organizational development initiatives across the region. These include but are not limited to; the redesign of organization structure, defining functional roles, developing delegation of authority matrix, etc. within the company policies and frameworks.
 </li>
 <li>
 Manage job analysis exercise and ensure proper implementation of job descriptions for positions across THE REGION.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Employee Services:
 
 
 <ul>
 <li>
 Ensure proper management of employee services processes, including employee data, leaves, separation, etc.
 </li>
 <li>
 Optimize the use of the HRIS system to improve efficiency and effectiveness of HR processes, increase employee-centricity and enhance self-service in collaboration with Corporate HR team. HR Performance Management
 </li>
 <li>
 Measure HR performance based on HR predefined dashboard (financials, business effectiveness (process), people, and customers)
 </li>
 <li>
 Manage workforce analytics using business intelligence tools, reporting mechanisms, and metrics People Management Roles and Responsibilities
 </li>
 <li>
 Provide leadership and direction to subordinates towards the achievement of goals and objectives.
 </li>
 <li>
 Ensure that team members acquire the required skills and knowledge through appropriate training programs, while identifying the appropriate gaps and training costs/benefits to ensure budgetary parameters are met.
 </li>
 <li>
 Ensure potential successors are identified, developed, and trained for succession planning purposes
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in Human Resources, Business Administration, or a related field (Master's degree preferred).
 </li>
 <li>
 Professional HR certification (e.g., SPHR, SHRM-SCP) is a plus.
 </li>
 <li>
 Extensive experience (10 years) in HR leadership roles, including strategic HR planning and team management.
 </li>
 <li>
 Strong knowledge of employment laws and regulations.
 </li>
 <li>
 Excellent communication, interpersonal, and leadership skills.
 </li>
 <li>
 Proven ability to develop and implement HR strategies that drive organizational success.
 </li>
 <li>
 Demonstrated experience in talent acquisition, employee engagement, and talent management.
 </li>
 <li>
 Proficiency in HR software and systems.
 </li>
 </ul>
 
 
</div>

Human Resources Associate Director - MEA(Based in Riyadh)

Join Plaza Premium Group and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Plaza Premium Group

ABOUT_COMPANY

Guest Services Officer

Procurement Manager

Cluster Revenue Manager MEA- (Based In Muscat)

Human Resources Associate Director - MEA(Based in Riyadh)