Qureos Mentor

Plaza Premium Group

<div>
 
 
 About the Company
 
 
 
 Hello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don't need to be from this industry, you do need to be passionate.
 
 
 
 
 
 
 Our promise to you:
 
 
 <ul>
 <li>
 We will respect and value your background and perspectives
 </li>
 <li>
 We will work together with integrity
 </li>
 <li>
 We will share our incredible pride for job, company and industry
 </li>
 </ul>
 
 
 
 
 
 What we ask of you:
 
 
 <ul>
 <li>
 Bring passion to all that you do
 </li>
 <li>
 Listen, move fast and think innovatively
 </li>
 <li>
 Speak up, have ideas and share them
 </li>
 <li>
 Believe in customer service, and treating every person with kindness
 </li>
 </ul>
 
 
 
 
 As industry leaders in innovating global airport hospitality, you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world.
 
 
 
 
 
 
 Who we are
 
 
 
 We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn't just be limited to a closed-circuit group of travelers. Through the years we have worked incredibly hard to create an experience which is both accessible and quality. Almost 25 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet &amp; greet services, and a range of airport dining concepts.
 
 
 
 
 
 In addition to our own brands, PPG provides airport hospitality solutions to leading airlines, alliances and corporates around the world. Here are a few names you might recognize: Cathay Pacific Airways, Singapore Airlines, Lufthansa etc. With the future of travel always in sight, we created Smart Traveler, a mobile-app rewards program underpinned by in-house technology. We are fast-moving and always evolving to drive our purpose of making travel better.
 
 
 
 
 
 
 Join our family today.
 
 
 
 
 Together, we'll make travel better.
 
 
 
 
 
 
 
 Job Scope &ndash; Operation Manager
 
 
 
 To manage Lounge and Fast Track operations in a professional and efficient way. To make sure staff work productively and give excellent service. To train, guide, and motivate the team for high performance. To improve daily operations and implement new strategies. To prepare and control the division budget.
 
 We prefer candidates with hotel or hospitality experience.
 
 
 
 
 
 
 
 
 
 
 Job Responsibilities
 
 
 
 
 1. Lounge &amp; Fast Track Operations
 
 
 <ul>
 <li>
 Work with the operations partner to manage daily lounge and fast track services.
 </li>
 <li>
 Ensure high standards of cleanliness, comfort, safety, and service.
 </li>
 <li>
 Coordinate with the partner to maintain food, drinks, and amenities presentation.
 </li>
 <li>
 Support crowd control, guest flow, and service speed together with the partner.
 </li>
 <li>
 Handle guest inquiries, feedback, and complaints with the partner&rsquo;s assistance.
 </li>
 </ul>
 
 
 2. Guest Services &amp; Customer Experience
 
 
 <ul>
 <li>
 Together with the partner, deliver a seamless and welcoming guest experience.
 </li>
 <li>
 Anticipate guest needs and provide personal service.
 </li>
 <li>
 Coordinate with the partner to apply service recovery strategies when complaints arise.
 </li>
 <li>
 Work with airlines &amp; ground handling representatives.
 </li>
 <li>
 Develop guest satisfaction and loyalty initiatives with partner support.
 </li>
 <li>
 Oversee cashiering and payment handling with the partner to ensure accuracy.
 </li>
 </ul>
 
 
 3. Team Leadership &amp; People Management
 
 
 <ul>
 <li>
 Lead, guide, and support the team in cooperation with the operations partner.
 </li>
 <li>
 Conduct staff meetings, training, and evaluations together with the partner.
 </li>
 <li>
 Recruit, onboard, and train staff with the partner&rsquo;s involvement.
 </li>
 <li>
 Manage staff schedules with the partner to ensure full coverage.
 </li>
 <li>
 Foster a positive, guest-focused team culture in alignment with the partner.
 </li>
 <li>
 Handle performance management and conflict resolution together with the partner.
 </li>
 </ul>
 
 
 4. Finance, Purchasing &amp; Inventory
 
 
 <ul>
 <li>
 Work with the operations partner to monitor budget, costs, and revenue.
 </li>
 <li>
 Review financial reports and cash reconciliation prepared with the partner.
 </li>
 </ul>
 
 
 5. Compliance &amp; Safety
 
 
 <ul>
 <li>
 Ensure, together with the partner, that all food safety, health, and hygiene rules are followed.
 </li>
 <li>
 Carry out regular checks and inspections in cooperation with the partner.
 </li>
 <li>
 Enforce safety and security policies with the partner&rsquo;s support.
 </li>
 <li>
 Maintain compliance with airport and workplace safety regulations jointly with the partner.
 </li>
 </ul>
 
 
 6. Business Development &amp; Stakeholder Relations
 
 
 <ul>
 <li>
 Support marketing activities and customer engagement strategies with the partner.
 </li>
 <li>
 Build and maintain strong relationships with airlines, airport authorities, and key stakeholders together with the partner.
 </li>
 <li>
 Identify and implement service and business growth opportunities with partner collaboration.
 </li>
 </ul>
 
 
 7. Crisis &amp; Incident Management
 
 
 <ul>
 <li>
 Respond to emergencies and service disruptions together with the partner.
 </li>
 <li>
 Apply contingency plans and minimize impact in cooperation with the partner.
 </li>
 <li>
 Ensure staff are trained in emergency procedures with the partner&rsquo;s involvement.
 </li>
 <li>
 Perform other tasks as assigned by Management, in close cooperation with the partner.
 </li>
 </ul>
 
 
 
 
 
 JOB REQUIREMENTS:
 
 
 <ul>
 <li>
 Candidate must possess tertiary education qualification in Hospitality Management or related discipline
 </li>
 <li>
 Minimum 10 years&rsquo; relevant experience with 5 years at senior management level in hospitality Knowledgeable in all aspects of managing and leading services food and beverage and hospitality nature of business or outlet.
 </li>
 <li>
 Proven leadership experience in hospitality, ideally within
 
 luxury or 5-star hotel environments
 
 , with a strong understanding of premium service standards and guest expectations.
 </li>
 <li>
 Excellent time management skills and able to work under pressure
 </li>
 <li>
 Detail-minded, efficient, well-planned with good business sense
 </li>
 <li>
 Strong communication and interpersonal skills with analytical mind
 </li>
 <li>
 Preference will be given to candidates with experience in Egypt or with Egyptian market expertise
 </li>
 <li>
 Excellent command of both spoken/ written English (Mandatory) &amp; Arabic (Native language)
 </li>
 <li>
 Shift duty is required
 </li>
 <li>
 Work location: Airport
 </li>
 </ul>
 
 
</div>

Operations Manager

<div>
 
 
 
 About the Company
 
 
 
 
 
 
 
 Hello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy.
 
 
 You don't need to be from this industry, you do need to be passionate.
 
 
 
 
 
 
 Our promise to you:
 
 
 
 - We will respect and value your background and perspectives
 
 
 - We will work together with integrity
 
 
 - We will share our incredible pride for job, company, and industry
 
 
 
 
 
 
 What we ask of you:
 
 
 
 - Bring passion to all that you do
 
 
 - Listen, move fast and think innovatively
 
 
 - Speak up, have ideas, and share them
 
 
 - Believe in customer service, and treating every person with kindness
 
 
 
 
 
 As industry leaders in innovating global airport hospitality, you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world.
 
 
 
 
 
 
 Who we are:
 
 
 
 We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn't just be limited to a closed-circuit group of travelers. Through the years we have worked incredibly hard to create an experience that is both accessible and quality. Almost 25 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet &amp; greet services, and a range of airport dining concepts.
 
 
 In addition to our own brands, PPG provides airport hospitality solutions to leading airlines, alliances, and corporates around the world. Here are a few names you might recognize: Cathay Pacific Airways, Singapore Airlines, Lufthansa, etc.
 
 
 
 
 
 With the future of travel always insight, we created Smart Traveller, a mobile-app rewards program underpinned by in-house technology. We are fast-moving and always evolving to drive our purpose of making travel better.
 
 
 
 
 
 
 Join our family today.
 
 
 
 
 Together, we'll make travel better.
 
 
 
 
 
 
 JOB SCOPE
 
 
 The Marketing Specialist will be focusing on managing and developing marketing collaterals within our Plaza Premium Lounges. This role will be responsible for ensuring that all in-lounge marketing materials align with brand guidelines, enhance the customer journey and support our global and regional partnership initiatives. The ideal candidate will also have a strong creative eye and contribute to content creation for social media, showcasing our premium lounge experience to a wider audience.
 
 
 
 
 
 
 JOB RESPONSIBILITIES
 
 
 
 
 Marketing Collaterals Management
 
 
 <ul>
 <li>
 Coordinate the design, production and placement of marketing collaterals (posters, digital screens, brochures, signage, etc.) across lounges.
 </li>
 <li>
 Ensure all materials reflect the Plaza Premium brand identity and meet quality standards.
 </li>
 <li>
 Liaise with procurement, lounge operations and partner brands to deliver timely rollouts.
 </li>
 <li>
 Track performance of marketing activations within lounges and provide reporting/insights.
 </li>
 </ul>
 
 
 Content &amp; Creative Support
 
 
 <ul>
 <li>
 Work closely with the marketing team to ideate and produce content that highlights lounge services, brand partnerships and customer experiences.
 </li>
 <li>
 Capture, edit and curate high-quality visual content (photos, videos) for both internal and external use.
 </li>
 <li>
 Support social media campaigns by providing lounge-specific content that strengthens brand storytelling.
 </li>
 </ul>
 
 
 Cross-Functional Collaboration
 
 
 <ul>
 <li>
 Partner with procurement, sales and operations teams to align on activations that drive both brand visibility and revenue.
 </li>
 </ul>
 
 
 Brand Standards &amp; Customer Experience
 
 
 <ul>
 <li>
 Act as a brand guardian within the lounges, ensuring all touchpoints reflect Plaza Premium&rsquo;s premium positioning.
 </li>
 <li>
 Continuously assess lounge marketing visibility and propose improvements.
 </li>
 </ul>
 
 
 
 
 
 JOB REQUIREMENTS
 
 
 <ul>
 <li>
 Degree holder in Marketing, Business Administration or related disciplines.
 </li>
 <li>
 2&ndash;4 years of experience in marketing, preferably in hospitality, travel or luxury sectors.
 </li>
 <li>
 Strong project management skills with attention to detail.
 </li>
 <li>
 Creative eye for design and content creation; proficiency in basic design tools (e.g., Canva, Adobe Creative Suite) is a plus.
 </li>
 <li>
 Familiarity with social media content trends (Instagram, LinkedIn, TikTok).
 </li>
 <li>
 Excellent communication and coordination skills, with ability to work in a fast-paced, global environment.
 </li>
 <li>
 Passion for travel and hospitality is highly desirable.
 </li>
 <li>
 Excellent command of both written and spoken English
 </li>
 </ul>
 
 
</div>

Marketing Specialist

<div>
 
 
 
 About the Company
 
 
 
 
 
 
 
 Hello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy.
 
 
 You don't need to be from this industry, you do need to be passionate.
 
 
 
 
 
 
 Our promise to you:
 
 
 
 - We will respect and value your background and perspectives
 
 
 - We will work together with integrity
 
 
 - We will share our incredible pride for job, company, and industry
 
 
 
 
 
 
 What we ask of you:
 
 
 
 - Bring passion to all that you do
 
 
 - Listen, move fast and think innovatively
 
 
 - Speak up, have ideas, and share them
 
 
 - Believe in customer service, and treating every person with kindness
 
 
 
 
 
 As industry leaders in innovating global airport hospitality, you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world.
 
 
 
 
 
 
 Who we are:
 
 
 
 We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn't just be limited to a closed-circuit group of travelers. Through the years we have worked incredibly hard to create an experience that is both accessible and quality. Almost 25 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet &amp; greet services, and a range of airport dining concepts.
 
 
 In addition to our own brands, PPG provides airport hospitality solutions to leading airlines, alliances, and corporates around the world. Here are a few names you might recognize: Cathay Pacific Airways, Singapore Airlines, Lufthansa, etc.
 
 
 
 
 
 With the future of travel always insight, we created Smart Traveller, a mobile-app rewards program underpinned by in-house technology. We are fast-moving and always evolving to drive our purpose of making travel better.
 
 
 
 
 
 
 Join our family today.
 
 
 
 
 Together, we'll make travel better.
 
 
 
 
 
 
 
 
 
 The Marketing Manager is responsible for driving service demand and footfall through B2C, B2B2C, and B2B communications, utilizing a combination of walk-in and online marketing and promotion tactics. You will also support driving revenue, marketing value and brand awareness through strategic regional and local partnerships, while enhancing the overall customer experience and promoting the country. Additionally, this position requires giving support to driving Smart Traveller&rsquo;s member acquisition and engagement through targeted, data-driven campaigns and effective communication.
 
 
 
 
 
 The right candidate will collaborate closely with cross-functional teams to develop effective, quantifiable and measurable marketing, promotion and partnership strategies that drive business KPIs and brand awareness. You will implement campaigns and manage projects in a timely manner, upholding high standards of quality and customer-centricity.
 
 
 
 
 
 Your role will also include supporting to develop marketing and partnership implementation plans with local players.
 
 
 You are adept at analyzing data, market trends and consumer behavior, with the ability to turn insights into actionable strategies and execute plans for the Group&rsquo;s various lines of business and services in your country. With a strong understanding of local market requirements, you will set standards and guidelines to fulfill the needs of the region. Support for global initiatives may also be needed.
 
 
 
 
 
 As a highly motivated self-starter and results-driven manager, you will thrive in a fast-paced, dynamic and multicultural environment, conducting market intelligence analysis, providing guidance to the local marketing team.
 
 
 
 
 
 
 
 JOB RESPONSIBILITIES
 
 
 
 <ul>
 <li>
 Support and execute local Marketing and Partnership strategies and marketing execution plans to drive revenue and customer experiences for all PPG lines of business (lounges, transit hotels, Airport Dining, Meet &amp; Greet Concierge and Airport Passenger Service)
 </li>
 <li>
 Implement regional/global marketing and partnership campaigns and initiatives effectively.
 </li>
 <li>
 Utilize data and insights to develop effective and ROI-driven marketing programs and business plans that drive revenue and maximize cross-business offerings.
 </li>
 <li>
 Project manage marketing campaigns, ensuring comprehensive business and operational planning and timely execution with various stakeholders, including business partners and channel owners, such as Operations, eCommerce, Brand, Loyalty, Sales and Business Development teams.
 </li>
 <li>
 Analyse market trends, customer behavior and brand-building opportunities to inform marketing and partnership strategies.
 </li>
 <li>
 Oversee marketing and promotional content development and execution across key PPG channels, including point-of-sale, websites, app, CRM platforms and corporate sales.
 </li>
 <li>
 Work closely with Design team and marketing agencies/vendors to ensure effective marketing messages and visual impact and maintain brand consistency.
 </li>
 </ul>
 
 
 JOB REQUIREMENTS
 
 
 
 
 <ul>
 <li>
 Degree holder in Marketing, Business Administration or related disciplines.
 </li>
 <li>
 Minimum of 4-5 years' solid marketing and partnership experience on a regional or global level, preferably in the aviation industry.
 </li>
 <li>
 Solid track record of developing, executing and managing effective marketing &amp; partnership campaigns.
 </li>
 <li>
 Self-motivated and committed to achieving revenue target and marketing values.
 </li>
 <li>
 A strong executor and project leader.
 </li>
 <li>
 Guiding team members to implement marketing &amp; partnership strategies and campaigns.
 </li>
 <li>
 Excellent project management, time management and people management skills.
 </li>
 <li>
 Good business sense. Strong data analytics and insights for reporting and presentation.
 </li>
 <li>
 Strong interpersonal skills to communicate effectively with diverse stakeholders across all levels.
 </li>
 <li>
 Proficient and experienced in crafting effective marketing messages.
 </li>
 <li>
 Excellent written and verbal communication and presentation skills.
 </li>
 <li>
 Independent. Energetic self-starter, hands-on team player.
 </li>
 <li>
 Excellent attention to details and strong work ethics.
 </li>
 </ul>
 
 
</div>

Marketing Manager

<div>
 
 
 About the Company
 
 
 
 Hello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don't need to be from this industry, you do need to be passionate.
 
 
 
 
 
 Our promise to you:
 
 
 
 
 
 -We will respect and value your background and perspectives
 
 
 -We will work together with integrity
 
 
 -We will share our incredible pride for job, company, and industry
 
 
 
 
 
 What we ask of you:
 
 
 
 
 
 -Bring passion to all that you do
 
 
 -Listen, move fast and think innovatively
 
 
 -Speak up, have ideas, and share them
 
 
 -Believe in customer service, and treating every person with kindness
 
 
 
 
 
 As industry leaders in innovating global airport hospitality, you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world.
 
 
 
 
 
 Who we are:
 
 
 
 
 
 We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn't just be limited to a closed-circuit group of travellers. Through the years we have worked incredibly hard to create an experience that is both accessible and quality. Almost 26 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet &amp; greet services, and a range of airport dining concepts. In addition to our own brands, PPG provides airport hospitality solutions to leading airlines, alliances, and corporates around the world. Here are a few names you might recognize: Cathay Pacific Airways, Singapore Airlines, Lufthansa, etc.
 
 
 
 
 
 With the future of travel always insight, we created Smart Traveller, a mobile-app rewards program underpinned by in-house technology. We are fast-moving and always evolving to drive our purpose of making travel better.
 
 
 
 
 
 
 Join our family today.
 
 
 
 
 Together, we'll make travel better.
 
 
 
 
 
 
 
 Job Scope:
 
 
 
 The Associate Director Middle East &amp; Africa, working in Partership with key stakeholders, has primary responsibility for all the financial affairs of PPG Group under his/her region. The key facets of this role includes: (i) partnering with the RFD / RGM : driving profitability and KPIs, growth, management P&amp;L and cost, forecasting and budgeting, financial feasibility for potential business opportunities, joint-venture, and M&amp;A,; (ii) build and grow a strong team with strong DNA on finance discipline, financial controls, regulatory requirements plus strong financial management capabilities, (iii) ensure integrity of financial numbers and records in the MEA region, and that local taxation, local audited accounts etc are complied with; and compliance with PPG Financial &amp; Accounting Policies, and (iv) with the MEA region with coordination of Regional Purchasing &amp; Global Procurement, build, drive and leverage capabilities of the Global Procurement value for money, and cost management- working in conjunction with Head Office Global Procurement Head.
 
 
 
 
 
 
 
 JOB RESPONSIBILITIES:
 
 
 
 
 
 Performance Management
 
 
 <ul>
 <li>
 A key partner to the RGM, Middle East &amp; Africa region and senior management team, in business &amp; financial strategic planning and provide sound financial business decisions.
 </li>
 <li>
 Partner with Regional EMEA Management team members to provide planning initiatives through financial and management information analyses, reports, and recommendations.
 </li>
 <li>
 Partner with the RGM, Middle East &amp; Africa regional to grow and drive the financial performance of the region, manage cost and leverage procurement
 </li>
 <li>
 Provide timely and effective data and KPIs to serve as a basis for sound management decisions including monthly management P&amp;L and KPI, forecasting, budgeting.
 </li>
 <li>
 Undertake financial analysis to provide insights and foresights on the business. Evaluate company performance versus the external environment and competitors in areas such as financial performance
 </li>
 <li>
 Undertake financial feasibility studies for potential business opportunities, business development opportunities work with RFD / RGM &amp; EMEA Business Development Team.
 </li>
 <li>
 Lead the Financial &amp; Tax Due Diligence in M&amp;A and the financial feasibility and attractiveness of the investment with RFD / Group CFO, and key stakeholders.
 </li>
 </ul>
 
 
 Financial Controls &amp; Risk Mitigations
 
 
 <ul>
 <li>
 Ensure compliance with PPG Financial &amp; Accounting Policy, Treasury Policies, Global Procurement Policy, Group Taxation Policies
 </li>
 <li>
 Monitor (financial) performance and KPIs of the business against the plans and history, and managing forward to anticipate opportunities, and take proactive actions to mitigate potential risk from materializing
 </li>
 <li>
 Identify risks and opportunities to the business performance and risk assessment of planned activities and ensure structures are in place to mitigate/exploit them.
 </li>
 <li>
 Drive cost reductions through inter alia, procurement, elimination, efficiency, and leverage procurement capabilities
 </li>
 <li>
 Ensure the cash resources are managed efficiently and in compliance with PPG policies.
 </li>
 </ul>
 
 
 Governance &amp; Compliance
 
 
 <ul>
 <li>
 Ensure compliance with all relevant local legal and regulatory requirements including accounting, tax (direct and indirect), and other relevant local legislation (e.g., customs and excise, building regulations etc).
 </li>
 <li>
 Working with the local management and Group functions, proactively monitor all actual or potential areas of business risk including:
 </li>
 <li>
 Litigation threats
 </li>
 <li>
 Customer financial risk including customer solvency, bad debts, large customer risk, reputational risk.
 </li>
 <li>
 Supplier risk including large supplier dependence, supplier solvency.
 </li>
 <li>
 Tax risks
 </li>
 <li>
 Currency and exchange risk
 </li>
 <li>
 Fraud and business ethics risks
 </li>
 <li>
 Ensure all actual and potential risks identified are communicated to the relevant Group functions.
 </li>
 </ul>
 
 
 JOB REQUIREMENTS:
 
 
 <ul>
 <li>
 Certified Public Accountant / Chartered Accountant. MBA in Business Administration with strong finance reporting and analytics for Finance Operations.
 </li>
 <li>
 Experience in Hospitality industry of at least 5-10 years and in multi-country or as Area Director of Finance role for at least 3 properties or 3 countries for 3-5 years.
 </li>
 <li>
 Strategic, and strong business acumen and commercial mindsets and a global perspective
 </li>
 <li>
 Possess strong leadership, analytical, problem-solving, and decision-making skills.
 </li>
 <li>
 Good communication and interpersonal skills with people of multi culture and diversity.
 </li>
 <li>
 Agile with proven ability in work in fast moving &amp; dynamic environment; diverse culture and environment
 </li>
 <li>
 Professional qualified accountant. Preferable a Chartered Accountant (ACCA / ICAEW) with an MBA Management / Finance.
 </li>
 <li>
 At least 5-10 years of relevant experience with reputable sizeable global corporation with least 3- 5 years in area roles/capacity
 </li>
 <li>
 Good understanding of IFRS, Auditing standards, Lease Accounting &amp; Tax Matters for Middle East &amp; Africa.
 </li>
 <li>
 Competency in English is mandatory and benefit for Arabic Language.
 </li>
 </ul>
 
 
</div>

Associate Director Finance Middle East & Africa

Join Plaza Premium Group and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Plaza Premium Group

ABOUT_COMPANY

Operations Manager

Marketing Specialist

Marketing Manager

Associate Director Finance Middle East & Africa