Qureos Mentor

Plimpton & Hills Corporation

<div>Showroom Sales Consultant
Reports To: Showroom Manager
Work Hours: Full Time
FLSA Status: Non-Exempt
Branch: Great Barrington, MA
Position Purpose:
To provide exceptional service to Plimpton and Hills customers whether over the phone or in person. Acquire an extensive knowledge of company products in order to best meet/ anticipate the needs of the customer. Work collaboratively with internal and external customers to generate sales while providing service that will enhance the reputation of Plimpton and Hills.
Essential Functions:
<ul><li>Proactively seek opportunities to obtain new customers and introduce them to the products and services that best match their needs</li><li>
Continuously expand product knowledge in order to best service the customer
</li><li>Guide homeowners through the process of their bathroom or kitchen renovation with design assistance, product selection and purchase</li><li>
Work with designers, architects, builders, plumbers and contractors through the project cycle</li><li>
Determine customer needs and potential for additional sales through suggestion of related products which will enhance their experience</li><li>
Determine product sale price in accordance with company procedure as well as address questions about product availability
</li><li>Keep pricing lists and structures confidential</li><li>
Teach customers about product features and benefits</li><li>
Continuously obtain information about new products, pricing changes and discontinued products</li><li>
Maintain a clean, attractive, and organized showroom appearance to enhance sales
</li><li>Make sure all product catalogs are up-to-date
</li><li>Apply active listening skills; paying attention to what customers are saying, being sure to understand their needs and asking appropriate questions in order to best enhance their purchasing experience</li><li>
Achieve set goals and objectives as well as consistently strive to exceed sales performance goals</li><li>
Other duties as required</li></ul>
Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time.
Experience, Education &amp; Skills:
<ul><li>Sales experience in kitchen/bath and/or design required
</li><li>Ability to communicate clearly and effectively; verbally and written</li><li>
Familiarity with industry trends</li><li>
Result driven and customer focused
</li><li>High School diploma required; Associates degree in design preferred</li></ul>
Physical Requirements:
<ul><li>While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard.</li><li>
Specific vision abilities required by this job include close vision requirements due to computer work.</li><li>
Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.</li></ul></div>

Showroom Sales Consultant

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Plimpton & Hills Corporation

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Showroom Sales Consultant