Qureos Mentor

Plix - The Plant Flix

Key Responsibilities:<ul><li>Manage and track courier claims (lost, damaged, delayed shipments) across all logistics partners.</li><li>Submit claims with required documentation within defined SLAs.</li><li>Follow up with courier partners to ensure timely processing and closure of claims.</li><li>Maintain a daily/weekly Excel tracker for all claims with status updates and resolution TATs.</li><li>Coordinate with customer service and warehouse teams for claim-related support documents.</li><li>Prepare MIS reports and dashboards on claims data and courier partner performance.</li><li>Identify recurring claim patterns and escalate issues for resolution.</li><li>Support general logistics operations and reconciliation where needed.</li></ul>Key Requirements:<ul><li>1&ndash;3 years of experience in logistics, e-commerce operations, or courier management.</li><li>Strong follow-up and coordination skills.</li><li>Working knowledge of MS Excel &ndash; VLOOKUP, basic formulas, filters, pivot tables (preferred).</li><li>Attention to detail and ability to manage multiple trackers and tasks simultaneously.</li><li>Good verbal and written communication skills.</li><li>Prior experience with Shiprocket, Delhivery, or similar courier aggregators is a plus.</li></ul>Job Types: Full-time, PermanentPay: &#8377;200,000.00 - &#8377;400,000.00 per yearBenefits:<ul><li>Flexible schedule</li><li>Health insurance</li><li>Life insurance</li><li>Paid sick time</li><li>Provident Fund</li></ul>Ability to commute/relocate:<ul><li>Lower Parel, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>Logistics: 2 years (Required)</li></ul>Location:<ul><li>Lower Parel, Mumbai, Maharashtra (Required)</li></ul>Work Location: In person

Logistics Co-ordinator

Key Responsibilities&#9679; Influencer Discovery &amp; Outreach&#9675; Identify and onboard relevant YouTube creators (health, fitness, lifestyle, food, wellness niches).&#9675; Build long-term relationships with creators and agencies.&#9679; Campaign Execution&#9675; Plan and execute YouTube influencer campaigns aligned with brand goals.&#9675; Brief influencers on campaign objectives, brand tonality, and content guidelines.&#9675; Ensure timely execution and delivery of content.&#9679; Content &amp; Performance Management&#9675; Monitor influencer videos for compliance with brand messaging.&#9675; Track and analyze campaign performance (views, engagement, CPV, conversions).&#9675; Generate insights and recommendations to improve future campaigns.&#9679; Budget &amp; Operations&#9675; Manage influencer budgets and negotiations.&#9675; Ensure smooth coordination of contracts, invoices, and payments.&#9679; Innovation &amp; Trends&#9675; Stay updated on YouTube trends, creator economy, and competitor activity.&#9675; Suggest innovative influencer formats (product reviews, challenges, tutorials, collabs).Qualifications &amp; Skills<ul><li>1&ndash;3 years of experience in influencer marketing, preferably in D2C / FMCG / wellness brands.</li><li>Strong understanding of YouTube ecosystem, analytics, and creator communities in India.</li></ul>Excellent communication and negotiation skills. Data-driven with the ability to measure ROI and optimize campaigns.<ul><li>Passion for health, nutrition, and wellness (a plus).</li></ul>Ability to work in a fast-paced environment and manage multiple projects simultaneously.Job Types: Full-time, PermanentPay: &#8377;800,000.00 - &#8377;1,200,000.00 per yearBenefits:<ul><li>Health insurance</li><li>Paid time off</li><li>Provident Fund</li></ul>Application Question(s):<ul><li>Notice period</li><li>Current CTC </li><li>Expected CTC</li><li>Which D2C brands you have worked for ?</li><li>Have to applied to Plix before? If so, for which role?</li><li>Have you handled youtube as a platform?</li></ul>Work Location: In person

Influencer Marketing

Role Overview: We are seeking a detail-oriented and proactive NDR Calling Process Executive to manage and resolve non-delivery issues. The ideal candidate will be responsible for contacting customers to confirm delivery details, addressing delivery-related queries, and ensuring a smooth resolution process to enhance customer satisfaction.Key Responsibilities:<ul><li>Customer Contact: Proactively call customers to verify delivery details and resolve nondelivery issues.</li></ul><ul><li>Issue Resolution: Identify the root cause of delivery failures and work with logistics partners to resolve them promptly.</li></ul><ul><li>Documentation: Maintain accurate records of customer interactions, delivery issues, and resolutions.</li></ul><ul><li>Feedback Loop: Collect and report customer feedback to improve the delivery process and customer experience.</li></ul><ul><li>Coordination: Collaborate with the logistics team, customer service representatives, and other relevant departments to ensure timely resolution of delivery issues.</li></ul><ul><li>Follow-up: Conduct follow-up calls to ensure delivery issues have been resolved to the customer&rsquo;s satisfaction.</li></ul><ul><li>Escalation Handling: Escalate unresolved issues to the appropriate departments or higher management as necessary.</li></ul><ul><li>Performance Metrics: Meet and exceed performance targets, including call volume, resolution time, and customer satisfaction ratings.</li></ul>Job Types: Full-time, Permanent, FresherPay: &#8377;18,000.00 - &#8377;22,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Application Question(s):<ul><li>This role is totally a customer service will be able to take inbound outbound calls ?</li><li>Are you comfortable to work in between 10 to 7pm ?</li></ul>Education:<ul><li>Higher Secondary(12th Pass) (Required)</li></ul>Language:<ul><li>Hindi (Required)</li><li>English (Required)</li></ul>Work Location: In personSpeak with the employer +91 9152884026

Customer Care Executive

Join Plix - The Plant Flix and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Plix - The Plant Flix

ABOUT_COMPANY

Logistics Co-ordinator

Influencer Marketing

Customer Care Executive