Qureos Mentor

Pluxee Türkiye (formerly Sodexo Avantaj)

<div>
 Pluxee T&uuml;rkiye (Daha &ouml;nce Sodexo Avantaj)
 
 Pluxee olarak; &ccedil;al&inodot;&scedil;an deneyimi ve yan haklar d&uuml;nyas&inodot;na yepyeni bir bak&inodot;&scedil; a&ccedil;&inodot;s&inodot; getirerek; &ccedil;al&inodot;&scedil;anlar&inodot;n hayatlar&inodot;nda de&gbreve;erli olan her &scedil;eyi dolu dolu ya&scedil;amas&inodot; i&ccedil;in yepyeni bir d&uuml;nyaya kap&inodot;lar a&ccedil;&inodot;yoruz.
 
 31 &uuml;lkede 36 milyon &ccedil;al&inodot;&scedil;ana &ccedil;ok &ccedil;e&scedil;itli, yenilik&ccedil;i ve dijital &ccedil;&ouml;z&uuml;mlerimiz arac&inodot;l&inodot;&gbreve;&inodot;yla, bireylerin i&scedil; hayatlar&inodot;nda ve &ouml;tesinde, refah&inodot;na katk&inodot;da bulunacak anlaml&inodot;, ilgi alanlar&inodot;na hitap eden ve ki&scedil;iselle&scedil;tirilmi&scedil; deneyimler yarat&inodot;yoruz. Kendileri ve aileleri i&ccedil;in daha fazla sat&inodot;n alma g&uuml;c&uuml;, daha fazla refah ve daha iyi se&ccedil;enekler sunuyoruz.
 
 Bu heyecan verici yepyeni, dijital ve &ccedil;al&inodot;&scedil;anlar&inodot;n mutlulu&gbreve;u i&ccedil;in &ccedil;al&inodot;&scedil;an markam&inodot;z, T&uuml;rkiye&rsquo;de 30 y&inodot;l&inodot; a&scedil;k&inodot;n deneyime dayan&inodot;yor. &Uuml;r&uuml;n ve hizmetlerimizi, yemek ve g&inodot;dadan k&uuml;lt&uuml;re, hediyeden sa&gbreve;l&inodot;k ve mobiliteye kadar pek &ccedil;ok alanda insanlara daha fazla de&gbreve;er katmak i&ccedil;in tasarl&inodot;yoruz.Bug&uuml;n 1,5 milyondan fazla t&uuml;keticinin sat&inodot;n alma g&uuml;c&uuml;n&uuml;n artmas&inodot;na ve refah seviyesinin y&uuml;kselmesine katk&inodot;da bulunuyoruz. T&uuml;rkiye&rsquo;de 30 binden fazla kurumsal m&uuml;&scedil;terimize, &ccedil;al&inodot;&scedil;anlar&inodot;n&inodot;n hayatlar&inodot;na anlaml&inodot; bir &scedil;ekilde dokunmalar&inodot; ve onlarla g&uuml;&ccedil;l&uuml; bir ba&gbreve; kurmalar&inodot; i&ccedil;in e&scedil;lik ediyoruz. Her g&uuml;n 120 bin farkl&inodot; noktadaki &uuml;ye i&scedil; yerinin hayat&inodot;n&inodot; kolayla&scedil;t&inodot;r&inodot;yoruz.
 
 G&uuml;c&uuml;m&uuml;z&uuml; Sodexo ile olan tarih&icirc; ba&gbreve;&inodot;m&inodot;zdan alarak, sosyal fayda yaratmay&inodot; &ouml;nceliklendiriyoruz. 200&rsquo;den fazla &ccedil;al&inodot;&scedil;an&inodot;m&inodot;z ile birlikte, m&uuml;&scedil;terilerimize, t&uuml;keticilerimize, &uuml;ye i&scedil; yeri a&gbreve;&inodot;m&inodot;za ve i&scedil; ortaklar&inodot;m&inodot;za her g&uuml;n daha sorumlu ve s&uuml;rd&uuml;r&uuml;lebilir se&ccedil;imler yapma imkan&inodot; sunuyoruz.Pluxee T&uuml;rkiye, eski Sodexo Avantaj, olarak 31 &uuml;lkedeki 500.000 m&uuml;&scedil;terimize ve onlar&inodot;n 36 milyon &ccedil;al&inodot;&scedil;an&inodot;n&inodot;n hayatlar&inodot;nda de&gbreve;erli olan her &scedil;eyi dolu dolu ya&scedil;amas&inodot; i&ccedil;in yepyeni bir d&uuml;nyaya kap&inodot;lar a&ccedil;&inodot;yoruz.
 
 &Ccedil;al&inodot;&scedil;an deneyimi ve yan haklar d&uuml;nyas&inodot;n&inodot; bizimle birlikte &scedil;ekillendirmeye haz&inodot;r m&inodot;s&inodot;n?
 
 Daha fazlas&inodot; i&ccedil;in De&gbreve;i&scedil;im Sensin!
 
 Daha detayl&inodot; bilgi i&ccedil;in: www.pluxeegroup.com
 
 🚀 &Idot;&scedil; Tan&inodot;m&inodot;n ve Sorumluluklar&inodot;n:
 
 Sat&inodot;&scedil; hedefleri do&gbreve;rultusunda telefonda sat&inodot;&scedil; ger&ccedil;ekle&scedil;tirmek,Gelen lead'leri en verimli &scedil;ekilde y&ouml;netmek,Yeni m&uuml;&scedil;teri bulmak i&ccedil;in f&inodot;rsat yaratmak/f&inodot;rsatlar&inodot; de&gbreve;erlendirmek,Mevcut m&uuml;&scedil;terilerimiz ile ili&scedil;kileri geli&scedil;tirip, ihtiya&ccedil; analizi yaparak hizmet yelpazemizdeki &uuml;r&uuml;nlerimizi m&uuml;&scedil;terilere tan&inodot;tmak, &ccedil;apraz sat&inodot;&scedil; yapmak,M&uuml;&scedil;terilerden gelebilecek her t&uuml;rl&uuml; konuda &scedil;irket prosed&uuml;rlerine uygun &scedil;ekilde &ccedil;&ouml;z&uuml;m sunmak,CRM disiplininde sat&inodot;&scedil; aktivitelerini takip etme, teklif haz&inodot;rlama, s&ouml;zle&scedil;me s&uuml;re&ccedil;leri ve y&ouml;netimi konusunda s&uuml;reci y&ouml;netmek,T&uuml;m payda&scedil;lara Pluxee ya&scedil;am kalitesi hizmetlerini, Pluxee de&gbreve;erlerini ve y&ouml;nergelerini, pazarlama ve sat&inodot;&scedil; ara&ccedil;lar&inodot;n&inodot; kullanarak sunmak ve Pluxee T&uuml;rkiye'nin prosed&uuml;rlerine g&ouml;re hareket etmek.
 
 🌟Genel Nitelikler:
 
 Lisans mezunu olan adaylar&inodot;m&inodot;z&inodot;n ba&scedil;vurular&inodot; kabul edilecektir.En az 2 y&inodot;l Tele Sat&inodot;&scedil; deneyimi olan,Telefonda ileti&scedil;im yetene&gbreve;i kuvvetli, m&uuml;&scedil;teri odakl&inodot; ve tak&inodot;m &ccedil;al&inodot;&scedil;mas&inodot;na yatk&inodot;n,Telefonda sat&inodot;&scedil;, ikna ve problem &ccedil;&ouml;zme yeteneklerine sahip,Zaman y&ouml;netiminde ba&scedil;ar&inodot;l&inodot;, sonu&ccedil; ve &ccedil;&ouml;z&uuml;m odakl&inodot;&Ouml;&gbreve;renmeye ve kendini geli&scedil;tirme a&ccedil;&inodot;k,MS Office programlar&inodot;n&inodot; iyi derecede kullanabilenTercihen Anadolu Yakas&inodot;'nda ikamet eden.
 
 ☀️ &Ccedil;al&inodot;&scedil;an&inodot; Mutlu Eden D&uuml;nya:
 
 &Idot;&scedil;ine anlam kat: Pluxee, &uuml;r&uuml;n ve hizmetlerini; yemek ve g&inodot;dadan hediyeye, k&uuml;lt&uuml;rden sa&gbreve;l&inodot;kl&inodot; ya&scedil;am ve mobiliteye kadar pek &ccedil;ok alanda insanlara daha fazla de&gbreve;er katmak i&ccedil;in tasarl&inodot;yor.
 
 &Ccedil;al&inodot;&scedil;an deneyimi ve yan haklar d&uuml;nyas&inodot;na yepyeni bir bak&inodot;&scedil; a&ccedil;&inodot;s&inodot; getirmek i&ccedil;in aram&inodot;za kat&inodot;l!Pluxee k&uuml;lt&uuml;r&uuml;n&uuml; ke&scedil;fet!: Birbirimize sayg&inodot; duyuyor ve fikirlerimizi &ouml;nemsiyoruz, birlikte geli&scedil;iyor ve &ccedil;ok e&gbreve;leniyoruz! Hayallerimizi tasarlad&inodot;&gbreve;&inodot;m&inodot;z, &ouml;zg&uuml;rce ilham ald&inodot;&gbreve;&inodot;m&inodot;z ve birbirimizi destekledi&gbreve;imiz Pluxee k&uuml;lt&uuml;r&uuml;ne sen de kat&inodot;l!
 
 &Ccedil;al&inodot;&scedil;an deneyimi bizim i&scedil;imiz!: D&uuml;nyada milyonlarca &ccedil;al&inodot;&scedil;an&inodot;n deneyimini her g&uuml;n e&scedil;siz k&inodot;labiliyorsak , bu de&gbreve;i&scedil;imi &ouml;nce kendimizde ba&scedil;latabildi&gbreve;imiz i&ccedil;in&hellip;Performansa dayal&inodot; y&inodot;ll&inodot;k prim i&ccedil;eren toplam &uuml;cret paketimiz + PluxeeFlex (ihtiya&ccedil;lar&inodot;na g&ouml;re se&ccedil;im yapabilece&gbreve;in esnek yan hak b&uuml;t&ccedil;en) + kariyer geli&scedil;im f&inodot;rsatlar&inodot;, ilk y&inodot;l&inodot;na &ouml;zel +6 g&uuml;n Ho&scedil; geldin &Idot;zni ve &ccedil;ok daha fazlas&inodot; Pluxee&rsquo;nin renkli d&uuml;nyas&inodot;nda seni bekliyor!
 
 
 📍 Lokasyon: K&uuml;&ccedil;&uuml;kyal&inodot;,Maltepe &Idot;stanbulServis imkan&inodot;m&inodot;z bulunuyor :)
 
 &Scedil;irketimize yapm&inodot;&scedil; oldu&gbreve;unuz ba&scedil;vurunuz kapsam&inodot;nda iletece&gbreve;iniz ki&scedil;isel verileriniz, ba&scedil;vurdu&gbreve;unuz pozisyon ve ba&scedil;vurdu&gbreve;unuz pozisyonla ba&gbreve;lant&inodot;l&inodot; ileride olu&scedil;abilecek kariyer f&inodot;rsatlar&inodot;nda i&scedil;e al&inodot;m de&gbreve;erlendirmeleri i&ccedil;in i&scedil;lenecektir. Aday olarak &scedil;irketimiz ile aran&inodot;zdaki t&uuml;m ileti&scedil;imler 6698 Say&inodot;l&inodot; Ki&scedil;isel Verilerin Korunmas&inodot; Kanunu uyar&inodot;nca korunmaktad&inodot;r. Detayl&inodot; bilgiyi &ldquo;https://www.pluxee.com.tr/kilavuz/calisan-adayi-aydinlatma-metni/&rdquo; linkinden inceleyebilirsiniz.
</div>

Tele-Satış Uzmanı ( İstanbul / Anadolu )

<div>
 
 
 Pluxee (Formerly Sodexo Benefits &amp; Rewards)
 
 
 
 
 
 
 The leading global employee benefits and engagement partner that opens up a world of opportunities to help everyone enjoy more of what really matters to them. We believe that living life to the full means making the most of every moment and sharing experiences with the people we care about.
 
 
 
 
 
 Through a full range of innovative and digital solutions deployed in 29 countries, Pluxee creates meaningful, engaging, and personalized experiences to contribute to the well-being of individuals at work and beyond. From meal and food, culture, gifts to wellness and mobility, Pluxee&rsquo;s products and services are designed to bring more value to people. Pluxee supports the purchasing power and promotes the well-being of more than 37 million consumers.
 
 
 Pluxee accompanies 500,000 clients to develop more meaningful relationships with their employees and improve their engagement. Pluxee simplifies the life of 1.7 million merchants every day. Strengthened by its historical ties with Sodexo, Pluxee with its 5,400 employees is committed to increase its influence as CSR leader by giving its clients, partners and consumers the means to make more sustainable choices every day.
 
 
 
 
 
 We are Pluxee, ex- Sodexo Benefits and Rewards Services, we&rsquo;re inventing entirely new ways to influence and enrich the lives of employees worldwide.
 
 
 
 
 
 
 We bring to life benefit platforms and payment solutions to open up a world of opportunities to our 500,000 clients and 37 million of their employees in 29 countries.
 
 
 
 
 
 
 Are you looking to shape the future of employee benefits and engagement?
 
 
 
 
 
 
 
 Be the change. Let&rsquo;s go above and beyond.
 
 
 
 
 
 
 
 For more information: www.pluxeegroup.com
 
 
 
 
 
 
 
 
 
 
 
 
 🌟 You&rsquo;re a match, if you have:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree from a 4-year university,
 </li>
 <li>
 Minimum 5 years of experience in
 
 customer experience
 
 , channel management, or Customer Success,
 </li>
 <li>
 Knowledge of touchpoint analysis and customer journey mapping,
 </li>
 <li>
 Ability to track KPIs (NPS, CSAT, CES, etc.) with strong analytical skills,
 </li>
 <li>
 Good command of English,
 </li>
 <li>
 Experience in project management and coordinating with multiple stakeholders,
 </li>
 <li>
 Proficiency in CRM, reporting, and digital tools,
 </li>
 <li>
 Experience working with methodologies such as Agile,
 </li>
 <li>
 Adaptable to change and comfortable in an agile working environment.
 </li>
 <li>
 Familiar with AI-based solutions, chatbots, self-service platforms, and messaging channels (e.g., WhatsApp Business),
 </li>
 <li>
 Experienced in efficiency and automation projects,
 </li>
 <li>
 Skilled in customer experience analytics and data visualization tools (Tableau, Power BI, etc.),
 </li>
 <li>
 Experience with Voice of Customer (VoC) and sentiment analysis projects,
 </li>
 <li>
 Knowledge of omnichannel experience management (call center, digital, face-to-face, mobile, etc.),
 </li>
 <li>
 Experience in personalized customer journeys and segment management
 </li>
 <li>
 Proactive, result-oriented, with strong communication and presentation skills.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 🚀 Your next challenge
 
 :
 
 
 
 
 <ul>
 <li>
 Manage and improve
 
 customer experience across all touchpoints end-to-end,
 
 </li>
 <li>
 Prepare Account Manager journey maps, define and optimize critical touchpoints,
 </li>
 <li>
 Analyze customer feedback and develop actionable improvement plans,
 </li>
 <li>
 Collaborate closely with sales, marketing, product and other teams,
 </li>
 <li>
 Regularly track and report experience performance metrics, providing recommendations for improvement,
 </li>
 <li>
 Leverage technological tools and automation systems to enhance customer experience processes,
 </li>
 <li>
 Increase
 
 CX awareness
 
 within the company, coordinate training, and drive cross-team collaboration.
 </li>
 <li>
 Lead AI, chatbot, self-service, WhatsApp, and other digital channel projects to improve customer satisfaction and efficiency,
 </li>
 <li>
 Drive automation and efficiency projects, conducting impact and ROI analysis,
 </li>
 <li>
 Design and manage Voice of Customer (VoC) programs,
 </li>
 <li>
 Track customer experience trends and competitive benchmarks to adapt best practices into the organization,
 </li>
 <li>
 Measure customer journeys with a data-driven approach and design personalized experience scenarios.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 
 📍 Your Location: Istanbul, Turkey -- Hybrid
 
 
 
 
 
 
 
 
 ☀️ Happy at work
 
 
 
 
 
 <ul>
 <li>
 A meaningful job: build the future of employee benefits and contribute to the quality of life at work for others, you will impact positively local communities too. It counts!
 </li>
 <li>
 A great culture: we respect and care authentically about our people, we embrace work life balance, new ideas and we have a lot of fun!
 </li>
 <li>
 Employee experience is what we do: So, you can expect a comprehensive package including competitive salary + annual bonus based on performance + PluxeeFlex (flex benefits) + career development opportunities.+ extra welcome leave (6 days) in your first year.
 </li>
 </ul>
 
 .
 
 
 
 
 
 
 
 
 Our company will process the personal data you may submit within the scope of your application as a controller to evaluate your application for the position you have applied or further recruitment opportunities in association with your application. As a candidate, all communication between you and our company is protected according to Turkish Personal Data Protection Law No.6698 You can click on the link &ldquo;https://www.pluxee.com.tr/kilavuz/calisan-adayi-aydinlatma-metni/&rdquo; for details
 
</div>

CX Team- Senior Touchpoint Experience Designer

Join Pluxee Türkiye (formerly Sodexo Avantaj) and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Pluxee Türkiye (formerly Sodexo Avantaj)

ABOUT_COMPANY

Tele-Satış Uzmanı ( İstanbul / Anadolu )

CX Team- Senior Touchpoint Experience Designer