Qureos Mentor

PM Hotel Group

PM Hotel Group is dedicated to people-first hospitality, focusing on delivering memorable guest experiences. The company emphasizes core values of respect for individuals, communities, and the environment. With a commitment to sustainability, teamwork, and innovation, PM Hotel Group manages a diverse portfolio of hotels and resorts, driving value for owners while fostering a culture of diversity and inclusion. Their approach is centered on building relationships and creating value, ensuring both top-line revenue and bottom-line results.

<div>What You&rsquo;ll Do:

For some, traveling is fun and sometimes for business; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. As a Room Attendant, you help create guest experiences that are enjoyable and comfortable.

As a Room Attendant, you&rsquo;ll be doing a lot of things around here (boredom won&rsquo;t be an issue). Here are a few of the tasks that will keep you busy on a daily basis:
<ul>
<li>Clean, dust, polish and vacuum to make sure guest rooms and bathrooms meet hotel standards.</li>
<li>Change linens, make beds, and leave the bathroom sparkling.</li>
<li>Restock all guest room supplies, like soap, shampoo, and coffee.</li>
<li>Organize your linen closet, restock your cart, and get ready for the next day, before your shift ends each day.</li>
<li>Greet guests that you encounter during your shift with a friendly smile.</li>
</ul>
Where You&rsquo;ve Been:

We&rsquo;re looking for someone with at least one month of related experience. But most importantly you must have a passion for customer service and be able to work with others seamlessly. This means you have no problem collaborating within a diverse team dynamic and working calmly under pressure. This job is high energy and anything but dull!

When You&rsquo;re Here:

This is not a job where you sit behind a desk. Be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there&rsquo;s a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

Housekeeping Room Attendant | Cambria Austin Airport | Austin, TX

<div>What You&rsquo;ll Do:

You will be at the center of the hotel's universe-the front office. We need someone to be the face at our front desk. Are you happy, outgoing and wear a perma-smile? Do you want to create a warm and welcoming environment for our guests by sharing your knowledge of the area? Then this could be the job for you. In addition to generally spreading joy, you&rsquo;ll be making sure all guests receive excellent service from check-in to check-out.

 A lot goes into creating a perfect hotel stay, and you&rsquo;ll play a huge role in this. We are looking to you to OWN the front desk area.

Here are a few of the other tasks that will keep you busy on a daily basis:
<ul>
<li>Our fast-paced environment requires that you communicate clearly and demonstrate a high level of professionalism. You should be passionate about providing exceptional customer service and rolling with the punches.</li>
<li>You will have excellent knowledge of the local happenings in the restaurants, entertainment, and sporting events and be eager to share this information with our guests.</li>
<li>You'll know how to handle cash responsibly and reliably, and use the tools of the trade: computers, databases, and property management systems to efficiently handle the technical side of the job.</li></ul> 


Where You&rsquo;ve Been:

We&rsquo;re looking for someone with a High School diploma (or equivalent) and preferably three to six months of related experience. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive manner at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won&rsquo;t be a great fit. 


When You&rsquo;re Here:

Sometimes you&rsquo;ll be behind the desk&mdash;but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there&rsquo;s a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

Guest Service Agents | Hampton Inn Des Moines Airport

<div>What You&rsquo;ll Do:

You will be at the center of the hotel's universe-the front office. We need someone to be the face at our front desk. Are you happy, outgoing and wear a perma-smile? Do you want to create a warm and welcoming environment for our guests by sharing your knowledge of the area? Then this could be the job for you. In addition to generally spreading joy, you&rsquo;ll be making sure all guests receive excellent service from check-in to check-out.

 A lot goes into creating a perfect hotel stay, and you&rsquo;ll play a huge role in this. We are looking to you to OWN the front desk area.

Here are a few of the other tasks that will keep you busy on a daily basis:
<ul>
<li>Our fast-paced environment requires that you communicate clearly and demonstrate a high level of professionalism. You should be passionate about providing exceptional customer service and rolling with the punches.</li>
<li>You will have excellent knowledge of the local happenings in the restaurants, entertainment, and sporting events and be eager to share this information with our guests.</li>
<li>You'll know how to handle cash responsibly and reliably, and use the tools of the trade: computers, databases, and property management systems to efficiently handle the technical side of the job.</li>
</ul>
 Where You&rsquo;ve Been:

We&rsquo;re looking for someone with a High School diploma (or equivalent) and preferably three to six months of related experience. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive manner at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won&rsquo;t be a great fit.

When You&rsquo;re Here:

Sometimes you&rsquo;ll be behind the desk&mdash;but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there&rsquo;s a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

Guest Services Agent | Sheraton Airport Hotel | Portland, OR

Housekeeping Room Attendant | Sheraton Portland Airport

<div>evo Campus Salt Lake City

The evo Campus is located in the Granary neighborhood of Salt Lake City. The 100,000 square foot brick, timber and concrete block building includes the 52-room hotel, an evo retail store, and a Skatepark. The evo vision is to create a place for the community, bringing ethos-driven businesses together along with customers that share evo&rsquo;s passion for the outdoors and all of the cultural elements that surround the lifestyle.

Who We Are
<ul>
<li>Passionate &ndash; about hospitality and fostering an environment where associates will thrive.</li>
<li>Culture driven &ndash; dedicated to respect, teamwork, an entrepreneurial spirit, and the drive to succeed.</li>
<li>Unique - we encourage our associates to express themselves and their individual talents. We celebrate diversity and are committed to equity and inclusion.</li>
<li>Innovators &ndash; we are a lifestyle hotel management company that is constantly evolving. We are open-minded individuals who embrace change.</li>
<li>A growing team looking to expand with authentic and genuine individuals who recognize the importance of team engagement.</li>
<li>A company that has a culture of promoting from within.</li>
<li>Recognized as a Top Workplace in The Washington Post and Philadelphia Inquirer.</li>
</ul>
What You'll Do
<ul>
<li>To understand and respond to all guest needs and requests in a timely and professional manner, deferring to the Food and Beverage Manager/Restaurant Manager, when necessary, to ensure customer satisfaction.</li>
<li>To extend a courteous, friendly, and professional greeting to guests as they arrive, and to thank them as they depart.</li>
<li>To make the Manager aware of all guest comments and complaints.</li>
<li>Complete shift checklists and special projects as assigned.</li>
<li>Respond to all guest needs and requests in a timely and professional manner working to resolve conflicts and ensure guest satisfaction.</li>
<li>Properly prepare and serve coffee, tea and other beverages and pre-made food items, as ordered by patrons and hotel guests.</li>
<li>Always maintain an adequate stock of clean glassware, dishes, flatware as needed.</li>
<li>To restock and maintain all specified areas of the dining room to meet hotel guidelines for cleanliness and presentation.</li>
<li>Be familiar with the use of suggestive selling techniques to promote the sale of food and beverages.</li>
<li>To follow specified procedures to control the payment of guest checks.</li>
<li>To follow all specified procedures to properly open and close the bar, including handling bar keys, running SMS Touch reports and performing all necessary side work.</li>
<li>Maintain an adequate stock of beverages and supplies, in accordance with established pars and routine procedures, and be responsible for the security of beverage stock while on duty.</li>
<li>Maintain the organization of the dining areas at all time, including bussing tables and emptying trash as needed.</li>
<li>To review and verify previous shift&rsquo;s inventory, at the beginning of every shift.</li>
<li>Complete inventory of stock at the close of the shift.</li>
<li>To follow all specified procedures to correctly handle cash, including signing paid-out sheet for tips received, maintaining adequate cash amount in bank, giving correct change for cash transactions, ringing all drinks through the POS and accurately processing credit card vouchers.</li>
<li>To maintain the proper care and cleanliness of tableware and serving equipment, handling both in a manner that minimizes breakage.</li>
<li>Always maintain a clean and sanitary work area.</li>
<li>To follow all company policies and procedures.</li>
<li>To immediately report all suspicious occurrences and hazardous conditions.</li>
<li>To always maintain the cleanliness and safety of work areas.</li>
<li>Follow all company safety standards, including proper equipment handling to avoid injury to yourself and others.</li>
<li>To attend all mandatory meetings as directed.</li>
<li>To perform other tasks, including cross-training, as directed.</li>
</ul>
Who You Are
<ul>
<li>Excellent interpersonal skills and the ability to work well with co-workers and the public.</li>
<li>Possess a courteous, friendly and professional manner.</li>
<li>Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.</li>
<li>Able to work well under pressure and handle multiple tasks at once.</li>
<li>Must be organized, efficient and meet high quality standards for service.</li>
<li>Willingness to go the extra mile.</li>
<li>Must be punctual with regular and reliable attendance.</li>
</ul>
What&rsquo;s In It for You
<ul>
<li>Generous health, dental and vision insurance, plus 401K.</li>
<li>Comprehensive onboarding and training plan to set you up for success.</li>
<li>Coaching, feedback, and mentorship to develop yourself and your team.</li>
<li>Personalized development plan to fit your individual role and career goals.</li>
<li>Leadership courses to improve your personal and interpersonal effectiveness.</li>
<li>Unlimited PTO and 9 paid holidays.</li>
<li>Opportunities to volunteer and give back to our local communities.</li>
<li>Paid Parental Leave.</li>
<li>Tuition reimbursement opportunities &ndash; when you grow, we grow!</li>
</ul>
Non-Negotiables (Our Core Values)
<ul>
<li>SERVE OTHERS.</li>
<li>LIVE 360.</li>
<li>BUILD A POSITIVE TEAM.</li>
<li>COMMUNICATE.</li>
<li>BE WILDLY PASSIONATE.</li>
<li>TAKE OWNERSHIP.</li>
<li>LEARN + INNOVATE.</li>
<li>EMBRACE CHANGE</li>
</ul>
As part of an organizational culture that embraces change and progress, this job description does not seek to limit the tasks and responsibilities of the position. Rather, it acts as a springboard for future career and personal development within the property team and entire Modus Hotels&rsquo; community.

We are an equal opportunity employer. We actively respect the right of any qualified individual who performs to Modus standards to work. Discrimination based on gender, age, race, religion, national origin, marital status, sexual orientation, disability, or any other characteristic not related.

Modus by PM Hotel Group will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor&rsquo;s legal duty to furnish information.

This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an &ldquo;at will&rdquo; associate.

This position will require moving at least 50% of the time and lifting up to 30 lbs.</div>

Part-Time Barista | evo Campus Salt Lake City | Salt Lake City, UT