Qureos Mentor

PM Hotel Group

<div>What You&rsquo;ll Do:

You will serve as a key point of coordination between clients and internal teams, helping deliver exceptional guest experiences from the initial inquiry through the successful completion of each event.

Here are some tasks you can expect to complete on a daily basis:
<ul><li>Generate, track, and distribute sales reports, performance metrics, and statistical analysis to support the sales team.</li><li>Coordinate group bookings and event details to ensure successful planning and execution.</li><li>Serve as a liaison between the sales team and hotel operations departments to communicate event and group requirements.</li><li>Meet with clients to review event details, timelines, and logistical needs.</li><li>Conduct tours of guest rooms, meeting spaces, and banquet facilities for prospective clients.</li><li>Assist with event planning tasks including documentation, room blocks, and operational coordination.</li><li>Maintain accurate records of group and event details and ensure all departments are properly informed.</li><li>Support the sales team with client communication, follow-ups, and administrative coordination.</li><li>Help ensure a high level of guest satisfaction by anticipating needs and resolving issues quickly.</li></ul>

Where You&rsquo;ve Been:

You have at least 2 years of experience in sales, hospitality, event coordination, or a related customer service role. Experience in a hotel, event venue, or sales support role is preferred but not required.

You are organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment. Strong written and verbal communication skills are essential.

When You&rsquo;re Here:

Be prepared to accommodate varying schedules including evenings, weekends, and holidays as business needs require. In exchange for your flexibility, we offer competitive hourly pay, hotel discounts, food and beverage discounts, and the opportunity to grow within an innovative and expanding hospitality company.</div>

Sales and Catering Coordinator | Sheraton DFW Airport | Irving, TX

<div>What You&rsquo;ll Do: 


You will be at the forefront of the hotel's universe - Sales. We need someone to be the face of our hotel in the community. Are you happy, outgoing and love making new connections? Do you want to create amazing events and meetings for your clients and guests? Then this could be the job for you. In addition to generally spreading joy, you&rsquo;ll be making sure that your clients receive excellent service from first contact the signed contract! 


Here are a few of the tasks that will keep you busy on a daily basis:
<ul>
<li>You&rsquo;ll build relationships with existing clients and find and build relationships with new clients.</li>
<li>You&rsquo;ll know what a &ldquo;win-win&rdquo; scenario looks like and put proposals together that make good business sense.</li>
<li>We&rsquo;ll want you to go to networking events and stay connected with the news of our community and the industry &ndash; because you never know when an inside scoop could lead to the next big contract.</li>
<li>You&rsquo;ll make phone calls, go to outside appointments, and entice prospective clients to come visit, creating &ldquo;WOW&rdquo;.</li>
<li>You&rsquo;ll go visit your clients and make sure they feel the love.</li>
<li>We may ask you to attend an evening sales event now and then because sometimes that&rsquo;s where the real relationships are built and decisions get made.</li></ul> 


Where You&rsquo;ve Been:

You have laser focus and a tenacious entrepreneurial spirit. You are outgoing, warm &amp; friendly and have a proven track record in sales. You can recognize what a good piece of business looks like and how to close the deal. You&rsquo;ll have strong communication skills and will keep everyone in the loop as what our guests will be expecting. You won&rsquo;t be afraid to get your hands dirty for the good of the team, and above all, you&rsquo;ll deliver results. If you don't work well under pressure, this won&rsquo;t be a great fit.
<ul>
<li>Proficient in Microsoft Office and sales systems (e.g., Delphi, CRM tools, LinkedIn, Zoom, third-party lead platforms)</li>
<li>Valid driver&rsquo;s license and ability to travel</li>
<li>Strong communication skills in English; Japanese is a plus</li>
<li>Solid understanding of basic financial concepts (budgeting, P&amp;L, percentages)</li>
<li>Highly organized, detail-oriented, and efficient</li>
<li>Local market experience preferred</li>
</ul>
When You&rsquo;re Here:

Sometimes you&rsquo;ll be at your desk&mdash;but also be prepared to move around and travel to visit clients. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there&rsquo;s a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, Sales Incentive Program and the opportunity to be part of an anything-but-standard growing hotel company.</div>

Sales Manager/ Hyatt Place Waikiki Beach/ Honolulu, HI

<div>What You&rsquo;ll Do:

We are seeking a dependable Maintenance Technician to ensure the hotel&rsquo;s facilities, guest rooms, and equipment are well-maintained and operating efficiently. Responsibilities include performing routine maintenance, responding to guest service requests, troubleshooting issues, and completing preventive maintenance tasks. The ideal candidate has basic skills in plumbing, electrical, and HVAC, is detail-oriented, and provides excellent customer service.

Here&rsquo;s a snapshot of a typical day:
<ul><li>Responding to guest maintenance requests</li>
<li>Performing routine repairs and preventive maintenance</li>
<li>Inspecting hotel rooms and common areas</li>
<li>Troubleshooting basic plumbing, electrical, and equipment issues</li>
<li>Ensuring all areas are safe, clean, and in working condition</li>
</ul>
Where You&rsquo;ve Been:

You are someone who can communicate clearly with guests and team members, learn quickly, stay calm under pressure, and work independently with limited supervision. Basic maintenance experience in areas such as plumbing, electrical, or general repairs is helpful, but not required.

When You&rsquo;re Here:

This is not a job where you sit behind a desk. Be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there&rsquo;s a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&amp;B discounts and the opportunity to be part of an anything-but-standard growing hotel company.</div>

PT-Maintenance Tech /Crowne Plaza Dulles Airport - Herdon VA

<div>We're looking for an Innkeeper Bar Supervisor who will lead the bar and beverage program at Reset Hotel to create memorable guest experiences through exceptional craft cocktails, thoughtful wine selections, and warm hospitality. You will be responsible for delivering outstanding guest service across the front desk, dining, and caf&eacute; operations. This role is ideal for someone who enjoys a variety of responsibilities, thrives in a fast-paced environment, and is passionate about providing memorable guest experiences.

This is a full-time, on-site, non-exempt position that reports to the General Manager. The pay for this position is $24/hour.

RESET Joshua Tree

Reset Hotel is a 180-acre boutique luxury wellness property where guests come to restore, disconnect, and transform. We believe in intentional hospitality&mdash;every interaction matters. Our ideal team members embrace the desert's slower pace while maintaining impeccable service standards. If you're someone who finds joy in helping others reset and recharge, who sees possibilities in the quiet moments, and who believes quality is a habit rather than an act, you'll thrive here.

Who We Are
<ul>
<li>Recognized as a Top Workplace in The Washington Post and Philadelphia Inquirer.</li>
<li>Passionate &ndash; about hospitality and fostering an environment where associates will thrive.</li>
<li>Culture driven &ndash; dedicated to respect, teamwork, an entrepreneurial spirit, and the drive to succeed.</li>
<li>Unique - we encourage our associates to express themselves and their individual talents. We celebrate diversity and are committed to equity and inclusion.</li>
<li>Innovators &ndash; we are a lifestyle hotel management company that is constantly evolving. We are open minded individuals who embrace change.</li>
<li>A growing team looking to expand with authentic and genuine individuals who recognize the importance of team engagement.</li>
<li>A company that has a culture of promoting from within.</li>
</ul>
What You Will Do

Guest Services Responsibilities
<ul>
<li>Greet and assist guests upon arrival, handle check-in/check-out processes, and respond to inquiries and special requests.</li>
<li>Manage reservations and room assignments, update guest records, and handle payments accurately.</li>
<li>Provide guests with information on hotel amenities, local attractions, and services.</li>
<li>Maintain a clean and organized front desk/bar, handle emails and phone calls, and support other departments as needed.</li> 
</ul>
Food Service Responsibilities
<ul>
<li>Set up dining areas, present menus, take orders, serve food and beverages, and ensure tables are properly cleared and reset.</li>
<li>Provide personalized service, accommodate dietary preferences, and address any service-related issues promptly.</li>
<li>Restock supplies, maintain cleanliness of the dining area and kitchen, and complete inventory checks.</li>
<li>Follow food card recipes and prepare dishes for guests.</li>
</ul>
Barista Responsibilities
<ul>
<li>Prepare and serve high-quality coffee, espresso drinks, teas, and specialty beverages according to hotel standards.</li>
<li>Maintain stock of coffee beans, syrups, and supplies, and ensure equipment is cleaned and properly functioning.</li>
<li>Engage guests while preparing drinks and accommodate preferences to enhance their caf&eacute; experience.</li> 
</ul>
Bartender Responsibilities
<ul>
<li>Provide knowledge of wines, spirits and mixed drinks including origin, taste, and preparation methods; maintains a working knowledge of liquors, wines, beer, ports, cognacs and specialty drinks.</li>
<li>Have the ability to recommend and advise guests on wines and spirits while providing a high quality, efficient beverage service that adds to a superior guest experience and is in accordance with licensing regulations associated with alcoholic beverages.</li>
<li>Ensure proper pouring, mixing, blending, of drinks; Know our menu and product&mdash;every recommendation you make reflects your knowledge, experience and your reputation as a bar professional.</li>
<li>Conduct weekly bar inventory, recording all supplies on hand, record all purchasing needs and contact vendors to place orders in a timely manner.</li>
<li>Train innkeeper staff on drink menu and knowledge of the bar.</li>
<li>Assist with planning of events and functions in the F&amp;B department.</li>
<li>Work closely with the food supervisor to come up with weekly special menus and new drink menus.</li> 
</ul>
Cross-Functional Responsibilities
<ul>
<li>Balance responsibilities across the front desk, dining, and caf&eacute; areas, especially during peak hours.</li>
<li>Coordinate with the kitchen, housekeeping, and other departments to ensure seamless operations.</li>
<li>Adhere to all food safety, hygiene, and hotel safety protocols to maintain a clean, safe environment.</li> 
</ul>
What You Bring To The Table
<ul>
<li>Previous experience in hospitality, food &amp; beverage, or customer service preferred.</li>
<li>Strong multitasking abilities, exceptional customer service skills, and attention to detail.</li>
<li>Familiarity with point-of-sale systems, reservation systems, and espresso machines is a plus.</li>
<li>Friendly and professional demeanor, ability to work independently and as part of a team, and a genuine desire to exceed guest expectations.</li>
<li>Flexibility to work various shifts, including mornings, evenings, weekends, and holidays</li>
</ul>
What&rsquo;s In It for You
<ul>
<li>Generous health, dental and vision insurance, plus 401K.</li>
<li>Comprehensive onboarding and training plan to set you up for success.</li>
<li>Coaching, feedback, and mentorship to develop yourself and your team.</li>
<li>Generous PTO and 9 paid holidays.</li>
<li>Paid Parental Leave.</li>
<li>Tuition reimbursement opportunities &ndash; when you grow, we grow!</li>
</ul>
Non-Negotiables (Our Core Values)
<ul>
<li>SERVE OTHERS.</li>
<li>LIVE 360.</li>
<li>BUILD A POSITIVE TEAM.</li>
<li>COMMUNICATE.</li>
<li>BE WILDLY PASSIONATE.</li>
<li>TAKE OWNERSHIP.</li>
<li>LEARN + INNOVATE.</li>
<li>EMBRACE CHANGE</li>
</ul>
As part of an organizational culture that embraces change and progress, this job description does not seek to limit the tasks and responsibilities of the position. Rather, it acts as a springboard for future career and personal development within the property team and entire Modus Hotels&rsquo; community.

We are an equal opportunity employer. We actively respect the right of any qualified individual who performs to Modus standards to work. Discrimination based on gender, age, race, religion, national origin, marital status, sexual orientation, disability, or any other characteristic not related.

Modus by PM Hotel Group will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor&rsquo;s legal duty to furnish information.

This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an &ldquo;at will&rdquo; associate.</div>

Innkeeper Bar Supervisor | RESET Hotel | Twentynine Palms, CA

<div>What You&rsquo;ll Do:

You will be at the forefront of the hotel's universe - Sales. We need someone to be the face of our hotel in the community. Are you happy, outgoing and love making new connections? Do you want to create amazing events and meetings for your clients and guests? Then this could be the job for you. In addition to generally spreading joy, you&rsquo;ll be making sure that your clients receive excellent service from first contact the signed contract!

Here are a few of the tasks that will keep you busy on a daily basis:
<ul>
<li>You&rsquo;ll build relationships with existing clients and find and build relationships with new clients.</li>
<li>You&rsquo;ll know what a &ldquo;win-win&rdquo; scenario looks like and put proposals together that make good business sense.</li>
<li>We&rsquo;ll want you to go to networking events and stay connected with the news of our community and the industry &ndash; because you never know when an inside scoop could lead to the next big contract.</li>
<li>You&rsquo;ll make phone calls, go to outside appointments, and entice prospective clients to come visit; creating &ldquo;WOW&rdquo;.</li>
<li>You&rsquo;ll go visit your clients and make sure they feel the love.</li>
<li>We may ask you to attend an evening sales event now and then because sometimes that&rsquo;s where the real relationships are built and decisions get made.</li></ul> 


Where You&rsquo;ve Been:

You have laser focus and a tenacious entrepreneurial spirit. You are outgoing, warm &amp; friendly and have a proven track record in sales. You can recognize what a good piece of business looks like and how to close the deal. You&rsquo;ll have strong communication skills and will keep everyone in the loop as what our guests will be expecting. You won&rsquo;t be afraid to get your hands dirty for the good of the team, and above all, you&rsquo;ll deliver results. If you don't work well under pressure, this won&rsquo;t be a great fit.

When You&rsquo;re Here:

Sometimes you&rsquo;ll be at your desk&mdash;but also be prepared to move around and travel to visit clients. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there&rsquo;s a great upside: in exchange for your flexibility we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel comp</div>

Group Sales Manager | Sheraton DFW Airport | Irving, TX

<div>What You&rsquo;ll Do:

You will be at the center of the hotel's universe-the front office. We need someone to be the face at our front desk. Are you happy, outgoing and wear a perma-smile? Do you want to create a warm and welcoming environment for our guests by sharing your knowledge of the area? Then this could be the job for you. In addition to generally spreading joy, you&rsquo;ll be making sure all guests receive excellent service from check-in to check-out.

 A lot goes into creating a perfect hotel stay, and you&rsquo;ll play a huge role in this. We are looking to you to OWN the front desk area. 


Here are a few of the other tasks that will keep you busy on a daily basis:
<ul>
<li>Our fast-paced environment requires that you communicate clearly and demonstrate a high level of professionalism. You should be passionate about providing exceptional customer service and rolling with the punches.</li>
<li>You will have excellent knowledge of the local happenings in the restaurants, entertainment, and sporting events and be eager to share this information with our guests.</li>
<li>You'll know how to handle cash responsibly and reliably, and use the tools of the trade: computers, databases, and property management systems to efficiently handle the technical side of the job.</li></ul> 


Where You&rsquo;ve Been:

We&rsquo;re looking for someone with a High School diploma (or equivalent) and preferably three to six months of related experience. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive manner at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won&rsquo;t be a great fit. 


When You&rsquo;re Here:

Sometimes you&rsquo;ll be behind the desk&mdash;but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there&rsquo;s a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.</div>

Full-Time Front Desk Agent | Residence Inn | Nashville Mt. Juliet

<div>Summary of Essential Job Functions
<ul>
<li>Approach each guest interaction with the mindset of exceeding guest expectations.</li>
<li>Embrace Sheraton culture personifying it in daily interactions with guests and associates alike.</li>
<li>Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as restaurant, fitness center and pool hours, and local attractions.</li>
<li>Reconcile and complete all daily Front Desk Agents work, run final trial balance to post rooms and close day, provide next day reports for the Front Desk, Housekeeping, Front Office Manager, GM, and Accounting.</li>
<li>Run audit reports/journals from the front office system, point of service and the computer. Make corrections and adjustments and handle all computer problems that might occur throughout the shift.</li>
<li>Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations.</li>
<li>Perform all the duties of a Front Desk Agent as assigned including but not limited to completing the registration process by inputting and retrieving information from a computer system, and confirming pertinent information including number of guests, all adult guest names, address, phone number, email address and room rate</li>
<li>Promote PM Hotels and Sheraton brand marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide room keys and hotel information to guests.</li>
<li>Help create an energized environment as a participating member of Sheraton&rsquo;s team. Strive to exceed guest expectations at every opportunity.</li>
<li>Promote the guest loyalty program providing recognition and benefits to all present members. Describe member benefits to non-members with the goal of enrollment.</li>
<li>Act as the first contact point (MOD) for any guest issues and hotel security on the overnight. Answer all guest calls and delivery of messages on the overnight</li>
<li><ul><li>Resolve guest complaints, conducting thorough research to develop the most effective solutions and negotiate results</li>
<li>Listen and extend assistance in order to resolve problems such as insufficient heating or air conditioning, cleanliness, and service, etc.</li>
<li>Remain calm and alert especially during emergency situations and heavy hotel activity.</li>
<li>Plan and implement detailed steps by using experienced judgment and discretion.
</li><li>Owning&rdquo; the desk and desk operations they strive to exceed guest expectations at every opportunity.</li>
</ul></li><li>Set up fresh coffee in a manner timely to guests with early wake-up calls.</li>
<li>Do their part to assure the cleanliness and conditions of the lobby by straightening up after guests. Responsible for communicating larger issues to Housekeeping and Repair Engineering for immediate attention.</li>
<li>Comply with attendance rules and be available to work on a regular basis.</li>
</ul>
Perform any other job-related duties as assigned.</div>

Night Audit l Sheraton Portland Airport Hotel

Join PM Hotel Group and explore 12   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.