Qureos Mentor

Poonawalla Fincorp

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 The Unit Manager - Virtual Sales is responsible for leading and managing a team of sales to achieve sales targets, drive revenue growth, and ensure excellent customer service. This role involves strategizing, monitoring performance, coaching the team, and ensuring alignment with the organization&rsquo;s sales goals.
 
 
 
 
 
 
 Principal Accountabilities
 
 
 
 
 
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 To manage the operations of Contact Center Unit
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 To control shrinkage and attrition of sales team
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 Team Lead needs to monitor calls and provide regular coaching and mentoring to sales associates and track low performers in team.
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 Need to ensure CMS reports related to team staffing, AHT etc are maintained.
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 Track AUX adherence and ensure discipline is maintained within the team.
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 Drive sales and ensure achieving the same
 
 Month on Month.
 
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 Identifying training requirements within the team and getting the training conducted
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 To work on overall team development
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Unit Manager

Join Poonawalla Fincorp and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Poonawalla Fincorp

ABOUT_COMPANY

Unit Manager