Qureos Mentor

Postgraduate Center For Mental Heal

<div><p><b>JOB SCOPE: </b>The Senior Residential Counselor is responsible for assisting the Program Director in all aspects of residential operations to ensure compliance with all regulatory agency requirements, as well as PCMH policies and procedures. Major areas of responsibility include ensuring quality case management and care for all residents, maintaining comprehensive case records, providing leadership and supervision of direct care staff, and responding to crises.
</p><p><b>ESSENTIAL FUNCTIONS:</b></p><ul><li>
Ensures that residents follow appropriate psychiatric and medical plans; approves individual service plans as needed. Integrates services of the Health Care Coordinator with other program and case management services.</li><li>
Maintains case records in accordance with regulatory requirements; reviews individual case records and signs off as needed.</li><li>
Provides counseling to residents, as required.</li><li>
Maintains a resident caseload, as needed.</li><li>
Assists in scheduling and planning recreational and social activities.</li><li>
Facilitates groups in the residence.</li><li>
Manage crises within the residence and intervene appropriately to minimize risk of potential harm to residents, staff, and damage to property. Notify appropriate supervisor and document all untoward incidents and complete follow-up on incidents.</li><li>
Order, supervise and count medication in accordance with Licensed Housing Medication Policy and Procedures, where applicable.</li><li>
Prepare written correspondence and notifications on resident related issues.</li><li>
Escort clients in the community to medical, benefit, or other pertinent appointments.</li><li>
Maintain the environment of the facility safely and securely, monitor video surveillance cameras and conduct hourly building walk-throughs to assess the physical environment, and ensure the well-being of residents.</li><li>
Document significant building activities and events in the Communication Logbook.</li><li>
Perform light maintenance and housekeeping skills, such as picking up or emptying garbage, mopping up spills, shoveling snow, etc.</li><li>
Conduct monthly fire drills.</li><li>
Conduct apartment inspections and provide support to clients regarding daily living skills.</li><li>
Participate in residential staff meetings.</li><li>
Remain on site until relief staff arrive.</li><li>
Provides ongoing supervision and directives to Residential Counselor and Front Desk Counselors, as needed.</li><li>
Conducts internal audits of clinical case records and all other program documentation to ensure compliance with city, state, and federal regulations.
</li><li>Monitors compliance with all applicable safety and health code requirements.</li><li>
Maintains productive working relationships with provider groups and referral sources.</li><li>
Adhere to personnel and residential policies and procedures as outlined in the PCMH Personnel Policies and Procedures Manual and the Residential Policies and Procedures Manual.</li><li>
Participates in special projects assigned by senior management.</li><li>
Performs other duties, consistent with the goals and objectives of the program, as assigned by the Program Director, Regional Director, or other agency administration.</li></ul><p><b>
EDUCATION AND EXPERIENCE:</b></p><ul><li>
Minimum of a Bachelor&rsquo;s Degree in a Mental Health discipline or related field with 3 years related experience preferred. High School Diploma, with at least 5 years related experience in a residential setting considered.</li><li>
Computer literate with knowledge of Microsoft Office, spreadsheets, and publishing software.</li></ul></div>

Senior Residential Counselor (4pm-12am)

<div><div><div><b>JOB SCOPE: </b>Responsible for all property management functions including securing new leases, managing existing leases, subleases and rent agreements for the Scattered Site Apartment Program. Assist Case Mangers to conduct keying and apartment inspections.
</div></div><div><div>Oversees rent collection at Scattered Site Apartment Program. Will respond to tenants&rsquo; repair emergencies, and negotiate with individual superintendents and/or landlords to effect repairs when needed. The Property Manager will work with the Property Service Coordinator to maintain full occupancy.</div></div><p>
</p><div><div><b>RESPONSIBILITIES:</b></div></div><p>
</p><div><div>Responsibilities include, but are not limited to the following:</div></div><p>
</p><ul><li><div>Secure new leases, manage subleases and manage the renewal of primary leases</div></li><li><div>
In collaboration with Finance Department, ensure owners&rsquo; receive monthly rent payments</div></li><li><div>
Maintain occupancy reports</div></li><li><div>
Oversee rent collection</div></li><li><div>
Order and maintain furniture inventory for all apartment units</div></li><li><div>
Conduct regular apartment inspections
</div></li><li><div>Show prospective clients apartments in the community</div></li><li><div>
Will travel and work in the field to inspect potential and existing housing stock</div></li><li><div>
Work in conjunction with Property Service Coordinator to ensure housing stock meets agency fiscal guidelines</div></li><li><div>
Demonstrate fiscal responsibility through cost saving negotiations around rent and repair costs</div></li><li><div>
Timely and efficient communication with program staff and clients</div></li></ul><div><div><b>
EDUCATION AND EXPERIENCE:</b></div></div><p>
</p><ul><li><div>Minimum of High School Diploma, A.S. with concentration in relevant discipline preferred</div></li><li><div>
Minimum two (2) year&rsquo;s experience with institutional or other Property Management, preferably within the social service field</div></li></ul></div>

Sctatter Site Property Manager

<div><div><div><b>JOB SCOPE: </b>The Scatter Site Case Manager provides supportive counseling to assist residents in achieving individual long and short-term goals and objectives, and crisis intervention as required by individual residents. Major areas of responsibility include providing and documenting individual and group services, monitoring the safety and security of resident apartments, providing good customer service, and exercising good judgment in managing crises.</div></div><div><div><b><br>
ESSENTIAL FUNCTIONS:</b><br>
<ul><li>Work with an assigned caseload of residents to provide support services.</li><li>Interact appropriately with residents in the field and act as a role model for program</li></ul>
participants.<br>
<ul><li>Implement individual service plans to assist residents in attaining rehabilitation goals.</li><li>Maintain, develop and document accurate case records, regular progress notes and</li></ul>
service plans, when needed, and as promulgated in PCMH Policies and Procedures.<br>
<ul><li>Offer instruction and service delivery in any of 11 different service categories through role</li></ul>
modeling, guidance, assistance, and support.<br>
<ul><li>Conduct assessments of residents, including but not limited to Functional Assessments,</li></ul>
Employment Assessments, Nicotine Assessments, Substance Abuse Assessments, or any other<br>
evaluation necessary to drive care and the delivery of services.<br>
<ul><li>Provide counseling to clients/residents as required.</li><li>Lead recreational, counseling, and other rehabilitation groups.</li><li>Escort clients in the community to medical, benefit, or other pertinent appointments.</li><li>Coordinate and participate in community activities.</li><li>Manage crises and intervene appropriately to minimize risk of potential harm to residents, staff,</li></ul>
and damage to property. Notify appropriate supervisor and document events on the appropriate<br>
forms.<br>
<ul><li>Assess and respond to resident situations, including the utilization of de-escalation techniques.</li><li>Report crises, untoward incidents, and emergencies immediately to the clinical staff on call</li></ul>
and document such events in incident reports, and on appropriate forms in a timely manner.<br>
<ul><li>Conduct apartment inspections and provide support to clients with regard to apartment</li></ul>
maintenance and repair issues.<br>
<ul><li>Participate in residential staff meetings.</li><li>Adhere to personnel and residential policies and procedures as outlined in the PCMH Personnel</li></ul>
Policies and Procedures Manual and the Residential Policies and Procedures Manual.<br>
<ul><li>Performs other duties, consistent with the goals and objectives of the program, as assigned by</li></ul>
the Program Director or Regional Director for Residential Services.</div></div><div><div><b>
KNOWLEDGE:</b><br>
<ul><li>Microsoft Office</li><li>Foothold AWARDS</li></ul></div><br>
</div><div><div><b>SKILLS AND ABILITIES:</b></div></div><div><ul><li><br>
Strong customer services skills</li><li>Excellent interpersonal skills and ability to relate to residents.</li><li>Strong oral and written communication skills</li><li>Ability to effectively manage time</li><li>Good judgment</li><li>Ability to appropriately assess and respond to situations, including ability to de-escalate</li></ul>
residents.<br>
<ul><li>Ability to remain calm and focused in emergency situations and respond to crises</li><li>Ability to work effectively with others and demonstrate conflict resolution skills</li><li>Ability to develop and network with community resources</li></ul><br>
</div><div><div><b>EDUCATION AND EXPERIENCE:</b></div></div><div><ul><li>A minimum of a Bachelor&rsquo;s Degree, preferably in a Human Service discipline, is required. Minimum of two years of experience working as a Case Manager, or Counselor in a residential, mental health or related setting.</li></ul></div><div><ul><li>An Associate Degree, preferably in a Human Service discipline, may be substituted for adequate experience (5+ years).</li></ul></div></div><p></p>

Case Manager (Scatter Site Bronx)

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Postgraduate Center For Mental Heal

ABOUT_COMPANY

Senior Residential Counselor (4pm-12am)

Sctatter Site Property Manager

Case Manager (Scatter Site Bronx)