Urwah Admin

Prada

<div><div><div><div><div><i>Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church&rsquo;s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.</i></div><div></div><div><b><br>
JOB PURPOSE</b></div><br>
<div></div>
<div>
To be a Company Brand Ambassador and to be responsible to achieve all the qualitative and quantitative objectives of the product category department assigned. To manage and to motivate the department team in achieving the sales target, ensuring extraordinary Client service experience, being present on the sales floor, managing the activities of the department.</div><br>
<div></div>
<div><b>
RESPONSIBILITIES</b></div><br>
<div></div>
<div><b>
BUSINESS</b></div>
<ul>
<li>Ensure an exceptional welcome and customer service, fostering cross selling among the product categories.
</li><li>Analyze the department performance and define the act&#305;ons required for ach&#305;eving the bus&#305;ness object&#305;ves.
</li><li>Give commercial suggestions to SM.
</li><li>Drive the team to exceed their KPIs.</li>
<li>Be constantly up-to-date on market trend and share &#305;ns&#305;ghts w&#305;th relevant funct&#305;ons.</li>
<li>Foster the ecommerce channel development.</li></ul><br>
<div></div>
<div><b>
CUSTOMER
</b></div><ul><li>Ensure high levels of customer satisfaction through excellent service.</li>
<li>Strengthen customer loyalty by engag&#305;ng and supporting the sales team &#305;n clientel&#305;ng act&#305;v&#305;ties and gains new local customers to grow department sales.</li><br>
</ul>
<div></div><div><b>TEAM
</b></div><ul><li>Train and inspire the sales staff of her/his department in product knowledge, sales techniques, customer services and company procedures.</li>
<li>Identify h&#305;gh potent&#305;al collaborators for internal development opportunities.</li>
<li>Ensure effective communication and encourage information sharing and development of <i>ad hoc</i> morning briefing.</li></ul><br>
<div></div>
<div><b>
RETAIL
</b></div><ul><li>Guarantee an in-depth product knowledge w&#305;th&#305;n the department, working w&#305;th the relevant functions to support product/ collection training needs.</li>
<li>Prov&#305;de feedback and focused suggestions on department needs to the Store Manager.</li>
<li>Guarantee the v&#305;sual presentat&#305;on of his/her department.
</li><li>Ensure effect&#305;ve and eff&#305;c&#305;ent back-of-house organization for the department and is responsible for the protect&#305;on of the company&rsquo;s assets as well as the staff grooming standards to be ensured.</li></ul><br>
<div></div>
<div><b>
KNOWLEDGE AND SKILLS</b></div><br>
<div></div>
<div>
Passion and knowledge of the managed product category</div>
<div>
Business driven
</div><div>Team player with the ability to lead and influence peers</div>
<div>
Strong customer service approach
</div><div>Natural ability to serve our client
</div><div>Confident, enthusiastic and positive
</div><div>Problem solving</div>
<div>
Organized and detail oriented</div>
<div>
Market and product knowledge/passion
</div><div>Business/Retail Management degree or equivalent is a plus</div>
<div>
Interest in luxury/fashion, art and design</div>
<div>
Fluent spoken English expected. Other languages are desirable</div><br>
<div></div>
<div><i>
Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.</i><br>
<i>Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.</i></div></div></div></div></div>

PRADA Department Manager, Istanbul

<div><div><div><div><div><i>Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church&rsquo;s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.</i></div><div></div><div><b><br>
JOB PURPOSE</b></div><br>
<div></div>
<div>
To be the owner of the business, a Company Brand Ambassador and a business leader, accountable for overall store performance. To guarantee an extraordinary Client experience, being present on the sales floor, leading and supporting all activities to achieve store targets.</div>
<div>
To manage and coach the store team and to ensure succession plans and internal growth.</div><br>
<div></div>
<div><b>
RESPONSIBILITIES</b></div><br>
<div></div>
<div><b>
BUSINESS</b></div>
<ul>
<li>Drive and maximize sales performances.
</li><li>Propose and develop business plans.
</li><li>Drive the store team to exceed their KPIs.
</li><li>Represent the Company on the local market, identifying new opportunities to increase customer footfall, attracts new Clients and builds a loyal relationship with the brand.</li>
<li>Be present on the sales floor, ensuring a proper approach and service to the Clients.</li>
<li>Foster the Omni Channel development through the team.</li>
<li>Meet the store-operating budget, controlling store expenses.</li></ul><br>
<div></div>
<div><b>
CUSTOMER
</b></div><ul><li>Foster a Client centric mindset by developing and maintaining solid Client relationships.</li>
<li>Guarantee an excellent Client satisfaction and the highest level of Client service.
</li><li>Implement, in partnership with other company functions, clienteling initiatives and events, securing Client loyalty and increasing Client spending.</li>
<li>Foster a strong private appointment culture.</li></ul><br>
<div></div>
<div><b>
TEAM
</b></div><ul><li>Promote an entrepreneurial and team spirit using effective communication, ensuring efficient organization and professional growth.</li>
<li>Ensure the team is always prepared and updated on the Prada Group main information, product knowledge, local market, competitors, policies and procedures.
</li><li>The ideal Store Manager is able to attract and recruit the best talents available on the market through networking and scouting.</li></ul><br>
<div></div>
<div><b>
RETAIL</b></div>
<ul>
<li>Develop a proper sales strategy, in cooperation with the Retail Merchandising, Visual Merchandising and Retail Operations teams.</li>
<li>Ensures that the display attracts Clients and maximizes sales in accordance with Company guidelines.
</li><li>Participate in the buying session when requested and in any case he/she provides effective product feedback based on store needs.</li>
<li>Ensure synergy and cooperation between front and back of house.</li>
<li>Is responsible for the enforcement of Company procedures on cash activity, inventory, logistics and all the main reporting activities requested by the head office.</li></ul><br>
<div></div>
<div><b>
EVENTS</b></div>
<ul>
<li>Cooperate with the Retail Events Office for the organization of local events and defines a challenging and realistic target per Client, proposing new opportunities for local events in partnership with local Stakeholders and Influencers.</li></ul><br>
<div></div>
<div><b>
KNOWLEDGE AND SKILLS</b></div><br>
<div></div>
<div>
Business driven
</div><div>Leadership and team management</div>
<div>
Ability to motivate and persuade people</div>
<div>
Strong customer service mindset
</div><div>Natural ability to welcome our client
</div><div>Confident, enthusiastic and positive
</div><div>Mature and assertive</div>
<div>
Organized and detail oriented</div>
<div>
Market and product knowledge/passion
</div><div>Business/Retail Management degree or equivalent is a plus</div>
<div>
Interest in luxury/fashion, art and design</div>
<div>
Fluent spoken English expected. Other languages are desirable</div><br>
<div></div>
<div><i>
Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.</i><br>
<i>Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.</i></div></div></div></div></div>

PRADA Store Manager, Istanbul

<div><div><div><div><div><i>Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church&rsquo;s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.</i></div><div></div><div><b><br>
Job summary/Purpose</b></div>
<div><i>
You are the SM&rsquo;s alter ego and act as its deputy; you are expected to stand in for him/her whenever the necessity arises to take leadership of the store.</i></div>
<div><i>
As the Prada Assistant Store Manager, you are a passionate Brand Ambassador and a business leader, who conveys the Prada philosophy and values to the local market, the Store team and to the final Client.</i></div>
<div><i>
You are a driven business owner and you hold yourself accountable to support the Store Manager to achieve a successful overall store performance, assisting them in analyzing reports and developing action plans</i></div>
<div><i>
You guarantee an extraordinary Client experience, by being present on the sales floor and leading by example to placing the Client above all</i></div>
<div><i>
You are a motivating and inspiring leader; you inspire and motivate the team to achieve business goals ensuring their skills are maximized.</i></div>
<div><i>
You manage all operational activities related to your Store, ensuring that Company policies and procedures are proactively put in place while ensuring consistency and compliance with corporate guidelines.</i></div>
<div><b>
Responsibilities</b></div>
<div><b>
 Leading the Business</b></div>
<div>
<div><ul><li>Support the SM in defining Business strategies to exceed Financial targets and maximize sales performances contributing to support the success of the entire store;</li>
<li>Make commercial recommendations to SM and to relevant functions to generate sales and increase productivity</li>
<li>Coach the Store team in developing concrete action plans and to exceed their KPI targets, including cross selling and up selling among product categories</li>
<li>Be constantly up-to-date on market trends and share insights with relevant functions</li>
<li>Be a brand \ambassador by representing the Company both within the local market (activities, relevant events), as well as on the sales floor, ensuring a proper approach and service to the Clients.</li>
<li>Foster the Omni Channel awareness among the team, as well as encourage and support the team in using digital tools to improve the relationship with clients and achieving the business objectives;</li>
<li>Foster the E commerce channel development through a timely response to orders received, always delivering a high standard of service;</li>
<li>Foster the product knowledge w&#305;th&#305;n the floor and work with relevant functions to support product/ collection training needs</li>
</ul>
</div></div><div><b>Team Management</b></div>
<div>
<div><ul><li>Act as a strong Staff motivator, promoting team sp&#305;r&#305;t through effective communication, and cultivating a positive and energetic environment, even to the eyes of the Client;</li>
<li>Be act&#305;vely involved &#305;n the recruitment process (market mapping, profile definition and interview process) - together with or delegated by SM</li>
<li>Support the SM to identify talents within your team to propose for internal development opportunities, in order to define the correct development processes</li>
<li>Master fully all company tools and applications including IT and digital, and train all new employees on policies and procedures</li>
<li>Together with the SM, ensure efficient team organization, consistent with business needs and delegation of responsibilities</li>
<li>Lead by example to ensure the Team operate with the highest level of care and respect for the Product, evident in every ceremony or procedure;</li>
<li>Ensure the team is always updated about all the various activities the Company is involved in (Prada Journal)</li>
<li>Coordinate with relevant functions, to propose and support product and collection training needs</li>
</ul>
</div> </div><div><b>Client development</b></div>
<div>
<div><ul><li>Place the Client above all, leading by example to create a welcoming environment and ensure the Team strives to meet their every need and request;</li>
<li>Foster a Client centric mindset developing and maintaining solid Client relationships and enforcing meaningful after sales experiences</li>
<li>Guarantee an excellent Client satisfaction and the highest level of Client service ensuring the consistent execution of the Prada Selling Ceremony</li>
<li>Proactively suggest to SM opportunities to gain new customers and increase the repurchase rate</li>
<li>Define with SM the targeted clientelling actions to strengthen customer loyalty</li>
</ul>
</div></div><div><b>Boutique care</b></div>
<div>
<div><ul><li>In partnership with SM, ensure display attracts Clients and maximizes sales, in accordance with Company guidelines</li>
<li>Contribute with the SM to prov&#305;de feedback and suggestions when necessary to the Visual Merchandising and the Retail Merchandising departments</li>
<li>Ensure enforcement of Company procedures on cash activity, inventory, logistics and all main reporting activities requested by head office</li>
<li>Working with SM, guarantee an effect&#305;ve and eff&#305;c&#305;ent care of Company&rsquo;s assets care in back of house and ensure cooperation with front of house</li>
<li>Guarantee the staff grooming to be up to standard</li>
<li>Promote synergy and cooperation between front and back of house</li>
<li>Together with the SM ensure the store complies with the requirements for the inventory control management and the organization of all activities linked to the fiscal stock inventory.</li>
</ul>
</div> </div><div><b>Events Organization</b></div>
<div>
<div><ul><li>Following Company guidelines, propose new opportunities for local events in partnership with local Stakeholders and Influencers</li>
<li>Analyze and define benchmarks with local competitors&rsquo; events and share the information with the Head Quarter Events department</li>
</ul>
</div></div><div>These activities are intended to be illustrative and not exhaustive.</div><br>
<div></div>
<div><i>
Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.</i><br>
<i>Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.</i></div></div></div></div></div>

MIU MIU Assistant Store Manager

<div><div><div><div><div><i>Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church&rsquo;s and Car Shoe brands, and has employees of over 100 nationalities.</i></div><div></div><div><b><br>
JOB PURPOSE</b></div>
<div>
To be the &ldquo;ambassador&rdquo; who convey and promote the Brand philosophy and Values to the final Clients guiding them into the world of the Brands. As such, to be responsible to maximize the individual and team sales, providing an extraordinary and memorable luxury customer experience placing the Client above all, discovering their needs and expectations, fostering meaningful relationships and developing their Brand loyalty.</div><br>
<div></div>
<div><b>
RESPONSIBILITIES</b></div><br>
<div></div>
<ul>
<li>Place the Customer at the center, creating a welcoming environment and striving to meet their every need and request, providing them with an excellence service in accordance to the &ldquo;client journey ceremony&rdquo;.</li>
<li>Capture Customer data into the Company CRM with the purpose of connecting to the client, maintaining and developing the relationships to offer a personalized approach and develop future opportunities.</li>
<li>Embrace and promote the Omni Channel mindset.</li>
<li>Work as a team player and partner with fellow colleagues, foster open and constructive communication, to ensure a consistent exceptional experience and contribute to a positive working environment, embracing Diversity and inclusion values.
</li></ul><ul><li>Welcome and serve the customer providing an excellent in-store experience at all times.</li>
<li>Be proactively engaged in cross selling with all Departments and maximizes sales opportunity in order to achieve individual sales target and KPIs.</li>
<li>Ensure to be up-to-date knowing fashion trends and competitors.
</li><li>Prove Brand and product knowledge.
</li><li>Deal effectively with customer complaints by liaising with the line manager when necessary.</li>
<li>Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures.</li>
<li>Contribute to ensure a high level of security and is attentive to prevent product thefts.</li></ul><br>
<div></div>
<div><b>
KNOWLEDGE AND SKILLS</b></div><br>
<div></div>
<div>
Passion for selling and stores
</div><div>Curiosity and interest in luxury/fashion, art and design</div>
<div>
Experience of building a long-lasting relationship with clients</div>
<div>
Being able to work in team as well as alone</div>
<div>
Excellent communication and interpersonal skills</div>
<div>
Ambition, resilience, self motivation, result driven and problem solving</div>
<div>
Passion and knowledge of the managed product category</div>
<div>
Fluent spoken English expected. Other languages are desirable</div><br>
<div></div>
<div><i>
Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.</i><br>
<i>Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.</i></div></div></div></div></div>

PRADA Client Advisor, Istanbul Airport

Join Prada and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Prada

ABOUT_COMPANY

PRADA Department Manager, Istanbul

PRADA Store Manager, Istanbul

MIU MIU Assistant Store Manager

PRADA Client Advisor, Istanbul Airport