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Preferred Mortgage Services

<div>Program Manager

Henderson, NV 
Full-Time - ONSITE - THIS IS NOT A REMOTE POSITION 
Visa sponsorship is not available. 
About Us 
At PMSI, we combine deep expertise in mortgage servicing with cutting-edge technology and client-driven solutions. As we continue to grow, we&rsquo;re seeking a Program Manager with client-facing experience who excels in fast-paced environments and is ready to lead impactful enterprise initiatives. 
About the Role 
We are looking for a mid-level Program Manager with client-facing experience who will lead enterprise projects that span mortgage servicing, investor reporting, GSE compliance, and system enhancements. You&rsquo;ll manage IT sprints, client onboarding, and new product rollouts, balancing project execution with client engagement. This role is ideal for someone highly organized, tech-savvy, and passionate about delivering results while building strong client relationships. 
What you'll do 
<ul>
<li>
Lead enterprise-level project initiatives and product rollouts.</li>
<li>Develop and manage detailed project plans, tracking milestones, deliverables, and risks.</li>
<li>Drive IT sprint activities (standups, sprint planning, retrospectives, backlog management).</li>
<li>Facilitate meetings, document outcomes, and provide clear action items.</li>
<li>Deliver weekly status updates, dashboards, and KPI reporting.</li>
<li>Act as the primary liaison for client onboarding, technical integration, and operational engagement.</li>
<li>Translate client business needs into actionable deliverables and documentation.</li>
<li>Build and maintain strong client and internal stakeholder relationships.</li></ul> 


What We&rsquo;re Looking For 
<ul>
<li>
Bachelor&rsquo;s degree in Business, Finance, IT, or related field.</li>
<li>3&ndash;5 years of program or project management experience with enterprise-level business or technology projects.</li>
<li>Strong knowledge of Agile methodologies.</li>
<li>Advanced Excel (dashboards, pivot tables, trend analysis, heat maps) and strong PowerPoint skills.</li>
<li>Excellent communication skills, able to clearly articulate project updates, risks, and outcomes.</li>
<li>Experience with B2B client onboarding or vendor management.</li>
<li>Ability to prioritize, multitask, and manage competing deadlines.</li></ul> 


Preferred Qualifications 
<ul>
<li>
PMI certification (PMP, PMI-ACP, or Scrum Master)</li>
<li>Experience in Big 4 consulting.</li>
<li>Familiarity with mortgage servicing and GSE standards (Fannie Mae, Freddie Mac, Ginnie Mae).</li></ul> 


Why Join Us? 
This is your chance to work on high-impact projects in a collaborative environment where technology, compliance, and client success intersect. If you&rsquo;re ready to lead projects and grow your career along the way, we&rsquo;d love to meet you. 
Apply today and be part of our team driving innovation in mortgage servicing. 
Please note: 
<ul>
<li>This is a full-time, onsite position at our Henderson, Nevada office.</li>
<li>PMSI participates in E-Verify to confirm work authorization.
</li><li>Visa sponsorship is not available. Candidates must be authorized to work in the U.S. 
</li>
<li>Strong written and verbal communication skills are essential for success in this role.</li></ul> 


To all recruitment agencies: PMSI does not accept agency resumes. PMSI is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency.</div>

Program Manager, Client Success and Engagement

Join Preferred Mortgage Services and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Preferred Mortgage Services

ABOUT_COMPANY

Program Manager, Client Success and Engagement