Urwah Admin

PremierBPO

<div></div><div><div><div><div><div><div><p>We are seeking a proactive Strategy Executive to support business planning, market analysis, and strategic initiatives. The role involves researching trends, preparing insights, and assisting leadership in making informed decisions to drive organizational growth.
</p></div><div><h2 class="jobSectionHeader"><b>Key Responsibilities</b></h2></div><div><ul>
<li>Assist in developing business strategies and growth plans</li>
<li>Conduct market research, competitor analysis, and industry benchmarking</li>
<li>Collect and analyze business performance data to identify opportunities and risks</li>
<li>Prepare reports, presentations, and dashboards for management</li>
<li>Support cross-functional teams in implementing strategic initiatives</li>
<li>Track KPIs and provide insights to optimize processes and decision-making</li>
<li>Participate in strategic projects and process improvement initiatives</li>
<li>Assist leadership in planning and executing organizational priorities</li>
</ul></div><div><h2 class="jobSectionHeader"><b>Skills &amp; Competencies</b></h2></div><div><ul>
<li>Strong analytical and problem-solving skills</li>
<li>Excellent communication and presentation abilities</li>
<li>Ability to interpret data and provide actionable insights</li>
<li>Proactive and detail-oriented with a strategic mindset</li>
<li>Strong organizational and project management skills</li>
<li>Proficiency in MS Office (Excel, PowerPoint, Word) and data visualization tools</li>
</ul></div><div><h2 class="jobSectionHeader"><b>Qualifications</b></h2></div><div><ul>
<li>Graduate in Business Administration, Economics, Finance, or related field</li>
<li>1&ndash;3 years of experience in strategy, consulting, analytics, or business planning roles</li>
<li>Experience in BPO, services, or operational strategy is a plus</li>
</ul></div><div><h2 class="jobSectionHeader"><b>What We Offer</b></h2></div><div><ul>
<li>Market-competitive salary</li>
<li>Career growth opportunities</li>
<li>Learning &amp; development programs</li>
<li>On-the-job training</li>
<li>Medical coverage (IPD)</li>
<li>Life insurance</li>
<li>Paid leaves (Annual, Casual, Sick, Marriage, Maternity, Paternity, Hajj, Bereavement)</li>
<li>Provident Fund</li>
<li>Employee Old Age Benefits (EOBI)</li>
<li>Employee engagement &amp; wellness initiatives</li>
</ul>
<p><b>Location: </b>NASTP, Cantt, Lahore.<br>
<b>Shift:</b> EST (Night Shift)</p></div></div></div></div></div></div><div></div>

Strategy Executive

<div></div><div><div><div><div><div><div><p>We are looking for a motivated Sales Development Representative to generate and qualify leads, engage potential clients, and support the sales team in achieving revenue targets. This is a great opportunity for individuals looking to start or grow their career in sales and business development.
</p></div><div><h2 class="jobSectionHeader"><b>Key Responsibilities</b></h2></div><div><ul>
<li>Identify and research potential clients and business opportunities</li>
<li>Generate leads through outbound calls, emails, and social media outreach</li>
<li>Qualify inbound leads and schedule meetings for the sales team</li>
<li>Maintain accurate records of leads, contacts, and interactions in CRM systems</li>
<li>Support sales campaigns, presentations, and outreach strategies</li>
<li>Collaborate with marketing and sales teams to align messaging and campaigns</li>
<li>Track performance metrics and contribute to sales process improvements</li>
<li>Build and maintain relationships with prospects to create future opportunities</li>
</ul></div><div><h2 class="jobSectionHeader"><b>Skills &amp; Competencies</b></h2></div><div><ul>
<li>Excellent verbal and written communication skills</li>
<li>Persuasive, proactive, and target-oriented mindset</li>
<li>Strong organizational and time-management abilities</li>
<li>Basic understanding of sales processes and CRM tools</li>
<li>Ability to learn quickly and adapt to changing priorities</li>
<li>Positive attitude, persistence, and resilience</li>
</ul></div><div><h2 class="jobSectionHeader"><b>Qualifications</b></h2></div><div><ul>
<li>Graduate in any discipline</li>
<li>Prior exposure to sales, business development, or client engagement is a plus</li>
<li>Freshers with strong communication and interpersonal skills are encouraged to apply</li>
</ul></div><div><h2 class="jobSectionHeader"><b>What We Offer</b></h2></div><div><ul>
<li>Market-competitive salary</li>
<li>Career growth opportunities</li>
<li>Learning &amp; development programs</li>
<li>On-the-job training</li>
<li>Medical coverage (IPD)</li>
<li>Life insurance</li>
<li>Paid leaves (Annual, Casual, Sick, Marriage, Maternity, Paternity, Hajj, Bereavement)</li>
<li>Provident Fund</li>
<li>Employee Old Age Benefits (EOBI)</li>
<li>Employee engagement &amp; wellness initiatives</li>
</ul>
<p><b>Location: </b>NASTP, Cantt, Lahore.<br>
<b>Shift:</b> EST (Night Shift)</p></div></div></div></div></div></div><div></div>

Sales Development Representative

<div></div><div><div><div><div><div><div><p>We are looking for a detail-oriented PMO Executive to support project tracking, reporting, and governance. The role involves coordinating with teams, maintaining project documentation, and ensuring adherence to PMO processes across initiatives.
</p></div><div><h2 class="jobSectionHeader"><b>Key Responsibilities</b></h2></div><div><ul>
<li>Support PMO in project planning, monitoring, and reporting for multiple initiatives</li>
<li>Maintain project trackers, dashboards, RAID logs, and MIS reports</li>
<li>Coordinate with operations, IT, and business teams for timely project delivery</li>
<li>Track milestones, dependencies, risks, and issues, and escalate as needed</li>
<li>Assist in client onboarding, transitions, and process rollout projects</li>
<li>Support PMO review meetings and management governance calls</li>
<li>Ensure compliance with PMO standards, frameworks, and documentation requirements</li>
<li>Assist in preparing presentations, status reports, and executive dashboards</li>
</ul></div><div><h2 class="jobSectionHeader"><b>Skills &amp; Competencies</b></h2></div><div><ul>
<li>Strong coordination, documentation, and organizational skills</li>
<li>Basic understanding of project management lifecycle and PMO frameworks</li>
<li>Good communication and stakeholder follow-up abilities</li>
<li>Ability to multitask and work in a fast-paced environment</li>
<li>Analytical mindset and attention to detail</li>
<li>Proficiency in MS Office and project tracking tools</li>
</ul></div><div><h2 class="jobSectionHeader"><b>Qualifications</b></h2></div><div><ul>
<li>Graduate in any discipline</li>
<li>Certification or training in Project Management (CAPM, Agile basics) is a plus</li>
<li>1&ndash;3 years of experience in project coordination, PMO support, or operations projects preferred</li>
</ul></div><div><h2 class="jobSectionHeader"><b>What We Offer</b></h2></div><div><ul>
<li>Market-competitive salary</li>
<li>Career growth opportunities</li>
<li>Learning &amp; development programs</li>
<li>On-the-job training</li>
<li>Medical coverage (IPD)</li>
<li>Life insurance</li>
<li>Paid leaves (Annual, Casual, Sick, Marriage, Maternity, Paternity, Hajj, Bereavement)</li>
<li>Provident Fund</li>
<li>Employee Old Age Benefits (EOBI)</li>
<li>Employee engagement &amp; wellness initiatives</li>
</ul>
<p><b>Location: </b>NASTP, Cantt, Lahore.<br>
<b>Shift:</b> EST (Night Shift)</p></div></div></div></div></div></div><div></div>

Project Management Executive

<div></div><div><div><div><div><div><div><p>We are seeking an Operations Executive to support daily operations across multiple LOBs. The role involves monitoring agent performance, ensuring SLA compliance, and coordinating with internal teams to deliver consistent customer experience.
</p></div><div><h2 class="jobSectionHeader"><b>Key Responsibilities</b></h2></div><div><ul>
<li>Support day-to-day call center operations across assigned LOBs</li>
<li>Monitor agent performance metrics such as AHT, SLA, QA, adherence, and occupancy</li>
<li>Ensure adherence to process guidelines, scripts, and compliance standards</li>
<li>Coordinate with Team Leaders, Quality, WFM, and Training teams to meet operational targets</li>
<li>Handle first-level escalations and ensure timely resolution</li>
<li>Prepare and maintain daily, weekly, and monthly MIS and performance reports</li>
<li>Support shift management, roster adherence, and real-time operations</li>
<li>Assist in new LOB launches, transitions, and ramp-ups</li>
<li>Ensure data security and confidentiality as per client and company policies</li>
</ul></div><div><h2 class="jobSectionHeader"><b>Skills &amp; Competencies</b></h2></div><div><ul>
<li>Strong communication and interpersonal skills</li>
<li>Good understanding of call center KPIs and metrics</li>
<li>Ability to multitask in a high-volume, fast-paced environment</li>
<li>Strong coordination and problem-solving skills</li>
<li>Proficiency in MS Excel and basic reporting tools</li>
<li>Willingness to work in rotational shifts</li>
</ul></div><div><h2 class="jobSectionHeader"><b>Qualifications</b></h2></div><div><ul>
<li>Graduate in any discipline</li>
<li>Prior experience in call center / BPO operations preferred</li>
<li>Freshers with call center exposure or strong aptitude may apply</li>
</ul></div><div><h2 class="jobSectionHeader"><b>What We Offer</b></h2></div><div><ul>
<li>Market-competitive salary</li>
<li>Career growth opportunities</li>
<li>Learning &amp; development programs</li>
<li>On-the-job training</li>
<li>Medical coverage (IPD)</li>
<li>Life insurance</li>
<li>Paid leaves (Annual, Casual, Sick, Marriage, Maternity, Paternity, Hajj, Bereavement)</li>
<li>Provident Fund</li>
<li>Employee Old Age Benefits (EOBI)</li>
<li>Employee engagement &amp; wellness initiatives</li>
</ul>
<p><b>Location: </b>NASTP, Cantt, Lahore.<br>
<b>Shift:</b> EST (Night Shift)</p></div></div></div></div></div></div><div></div>

Operations Executive

<div></div><div><div><div><div><div><div><p>We are looking for a creative and data-driven Marketing Specialist to plan, execute, and optimize marketing initiatives that support brand visibility, lead generation, and business growth. The role requires a balance of strategy, execution, and performance tracking.
</p></div><div><h2 class="jobSectionHeader"><b>Key Responsibilities</b></h2></div><div><ul>
<li>Plan and execute marketing campaigns across digital and offline channels</li>
<li>Manage content for website, social media, email campaigns, and marketing collateral</li>
<li>Support lead generation initiatives and coordinate with sales teams</li>
<li>Track and analyze campaign performance and prepare marketing MIS reports</li>
<li>Manage social media presence and brand communication</li>
<li>Coordinate with external agencies, vendors, and designers</li>
<li>Conduct market research and competitor analysis</li>
<li>Ensure brand consistency across all marketing touchpoints</li>
</ul></div><div><h2 class="jobSectionHeader"><b>Skills &amp; Competencies</b></h2></div><div><ul>
<li>Strong written and verbal communication skills</li>
<li>Good understanding of digital marketing channels (SEO, social media, email, paid ads)</li>
<li>Analytical mindset with ability to track and interpret campaign data</li>
<li>Creativity with attention to detail</li>
<li>Proficiency in marketing tools and MS Office</li>
</ul></div><div><h2 class="jobSectionHeader"><b>Qualifications</b></h2></div><div><ul>
<li>Bachelor&rsquo;s degree in Marketing, Business, Communications, or related field</li>
<li>MBA / certification in Digital Marketing preferred</li>
<li>Prior experience in B2B, services, or BPO marketing is an advantage</li>
</ul></div><div><h2 class="jobSectionHeader"><b>What We Offer</b></h2></div><div><ul>
<li>Market-competitive salary</li>
<li>Career growth opportunities</li>
<li>Learning &amp; development programs</li>
<li>On-the-job training</li>
<li>Medical coverage (IPD)</li>
<li>Life insurance</li>
<li>Paid leaves (Annual, Casual, Sick, Marriage, Maternity, Paternity, Hajj, Bereavement)</li>
<li>Provident Fund</li>
<li>Employee Old Age Benefits (EOBI)</li>
<li>Employee engagement &amp; wellness initiatives</li>
</ul>
<p><b>Location: </b>NASTP, Cantt, Lahore.<br>
<b>Shift:</b> EST (Night Shift)</p></div></div></div></div></div></div><div></div>

Marketing Specialist

<div></div><div><div><div><div><div><div><p>We are looking for a detail-oriented Finance Specialist to manage day-to-day financial operations, reporting, and compliance. The role will support budgeting, accounting, and financial analysis while working closely with internal stakeholders to ensure accuracy and efficiency.
</p></div><div><h2 class="jobSectionHeader"><b>Key Responsibilities</b></h2></div><div><ul>
<li>Handle daily finance and accounting activities including AP, AR, and general ledger</li>
<li>Prepare monthly, quarterly, and annual financial reports and MIS</li>
<li>Support budgeting, forecasting, and variance analysis</li>
<li>Ensure timely invoicing, collections, and reconciliation of accounts</li>
<li>Maintain compliance with statutory, tax, and regulatory requirements</li>
<li>Coordinate with auditors, banks, and external consultants</li>
<li>Monitor expenses, cost centers, and operational spend</li>
<li>Maintain accurate financial records and documentation</li>
<li>Support management with financial analysis and decision-support reports</li>
</ul></div><div><h2 class="jobSectionHeader"><b>Skills &amp; Competencies</b></h2></div><div><ul>
<li>Strong knowledge of accounting principles and financial controls</li>
<li>High attention to detail and accuracy</li>
<li>Good analytical and problem-solving skills</li>
<li>Strong communication and stakeholder coordination abilities</li>
<li>Proficiency in MS Excel and accounting/ERP systems</li>
</ul></div><div><h2 class="jobSectionHeader"><b>Qualifications</b></h2></div><div><ul>
<li>Bachelor&rsquo;s degree in Commerce, Finance, or Accounting</li>
<li>CA Inter / CMA Inter / MBA (Finance) preferred</li>
<li>Relevant experience in finance or accounting roles (BPO / services industry preferred)</li>
</ul></div><div><h2 class="jobSectionHeader"><b>What We Offer</b></h2></div><div><ul>
<li>Market-competitive salary</li>
<li>Career growth opportunities</li>
<li>Learning &amp; development programs</li>
<li>On-the-job training</li>
<li>Medical coverage (IPD)</li>
<li>Life insurance</li>
<li>Paid leaves (Annual, Casual, Sick, Marriage, Maternity, Paternity, Hajj, Bereavement)</li>
<li>Provident Fund</li>
<li>Employee Old Age Benefits (EOBI)</li>
<li>Employee engagement &amp; wellness initiatives</li>
</ul>
<p><b>Location: </b>NASTP, Cantt, Lahore.<br>
<b>Shift:</b> EST (Night Shift)</p></div></div></div></div></div></div><div></div>

Finance Specialist

<div></div><div><div><div><div><div><div><p>We are looking for a detail-oriented Data Analyst to collect, analyze, and interpret data to support business decisions and operational excellence. The role involves creating reports, dashboards, and insights that drive actionable outcomes.
</p></div><div><h2 class="jobSectionHeader"><b>Key Responsibilities</b></h2></div><div><ul>
<li>Collect, clean, and analyze data from multiple sources</li>
<li>Develop reports, dashboards, and visualizations to present key metrics</li>
<li>Identify trends, patterns, and anomalies to support business decisions</li>
<li>Work closely with operations, sales, finance, and PMO teams to understand data needs</li>
<li>Prepare MIS reports, KPI tracking, and ad-hoc analysis</li>
<li>Support process improvement and optimization initiatives using data insights</li>
<li>Ensure accuracy, consistency, and integrity of data</li>
<li>Document analysis methodology and maintain organized datasets</li>
</ul></div><div><h2 class="jobSectionHeader"><b>Skills &amp; Competencies</b></h2></div><div><ul>
<li>Strong analytical and problem-solving skills</li>
<li>Proficiency in MS Excel, Google Sheets, and data visualization tools (Tableau, Power BI preferred)</li>
<li>Basic knowledge of SQL, Python, or R is a plus</li>
<li>Attention to detail and ability to handle large datasets</li>
<li>Good communication skills to present insights effectively</li>
<li>Ability to work independently and in a team environment</li>
</ul></div><div><h2 class="jobSectionHeader"><b>Qualifications</b></h2></div><div><ul>
<li>Graduate in Statistics, Mathematics, Economics, Computer Science, or related field</li>
<li>1&ndash;3 years of experience in data analysis, reporting, or business analytics</li>
<li>Experience in BPO, services, or operations analytics is a plus</li>
</ul></div><div><h2 class="jobSectionHeader"><b>What We Offer</b></h2></div><div><ul>
<li>Market-competitive salary</li>
<li>Career growth opportunities</li>
<li>Learning &amp; development programs</li>
<li>On-the-job training</li>
<li>Medical coverage (IPD)</li>
<li>Life insurance</li>
<li>Paid leaves (Annual, Casual, Sick, Marriage, Maternity, Paternity, Hajj, Bereavement)</li>
<li>Provident Fund</li>
<li>Employee Old Age Benefits (EOBI)</li>
<li>Employee engagement &amp; wellness initiatives</li>
</ul>
<p><b>Location: </b>NASTP, Cantt, Lahore.<br>
<b>Shift:</b> EST (Night Shift)</p></div></div></div></div></div></div><div></div>

Data Analyst

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