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Premier Eye Associates

<div>Who This Role Is For

This is not a typical receptionist position. You are the first and last impression of our practice. You set the tone for the entire patient experience and help keep the office running smoothly, even when things get busy. We are looking for someone who can handle people, pressure, and pace at the same time. We can train systems. We cannot train attitude, awareness, or accountability. 
The Reality of This Role
<ul>
<li>You will manage phones, patients, and scheduling simultaneously</li>
<li>There will be moments where multiple patients need your attention at once</li>
<li>You will interact with patients who are late, frustrated, confused, or in a rush</li>
<li>You are expected to stay calm, professional, and friendly in all of those situations</li>
<li>Your ability to communicate clearly and keep things moving directly impacts the entire office</li></ul> 
 
If you prefer a slow, predictable environment, this will feel overwhelming. 
What Success Looks Like

You will thrive here if you naturally:
<ul>
<li>Stay composed and solution-focused under pressure</li>
<li>Communicate clearly, confidently, and with intention</li>
<li>Take ownership when something goes wrong instead of deflecting</li>
<li>Manage multiple priorities without shutting down</li>
<li>Pay attention to details like names, timing, and accuracy</li>
<li>Follow through quickly and reliably</li>
<li>Maintain a positive tone even during stressful moments</li></ul> 
This Is NOT the Right Role for You If You:
<ul>
<li>Get flustered when multiple things happen at once</li>
<li>Avoid difficult conversations with patients</li>
<li>Need constant direction instead of taking initiative</li>
<li>Struggle receiving direct feedback</li>
<li>Tend to blame systems or others when mistakes happen</li></ul> 
What You&rsquo;ll Be Doing
<ul>
<li>Greet and check in patients with confidence and warmth</li>
<li>Manage a high volume of phone calls and scheduling</li>
<li>Verify insurance and communicate financial expectations clearly</li>
<li>Coordinate patient flow and keep the schedule moving</li>
<li>Handle patient questions, concerns, and occasional frustration</li>
<li>Support other areas of the practice when needed</li></ul> 
What We Value
<ul>
<li>Walk the Walk: We do what we say and own our mistakes</li>
<li>Shift the Paradigm: We create a standout, memorable patient experience</li>
<li>Think Big: We don&rsquo;t settle for average performance</li>
<li>Be Family Oriented: We treat patients and teammates with genuine care</li>
<li>Grow: We expect continuous improvement</li>
<li>Deliver Happiness: Every interaction matters</li></ul> 
Application Requirement (Important)

To be considered, include the word &ldquo;clarity&rdquo; in your application responses so we know you read this fully. 
Final Note

This role is fast-paced, people-heavy, and requires strong communication and composure. We are not looking for someone to &ldquo;answer phones.&rdquo; We are looking for someone who can control the front of the office and elevate the patient experience. 
If that sounds like you, apply!</div>

Patient Service Representative - Receptionist

<div>Optometric Technician (No Experience Required &ndash; We Train the Right Person) 
Who This Role Is For

This is not a typical &ldquo;medical assistant&rdquo; job.

We are a high-performing, patient-first optometry practice that operates with urgency, precision, and intention. Our technicians are not just completing tasks. They are a critical part of creating an experience patients remember and talk about.

We will train you on all technical skills. 
We will not train mindset, energy, or accountability. 
The Reality of This Role
<ul>
<li>This is a fast-paced environment where multiple patients need your attention at once</li>
<li>You will be expected to stay composed, focused, and friendly even when things don&rsquo;t go as planned</li>
<li>Details matter. Small mistakes impact patient care and the entire team&rsquo;s flow</li>
<li>You will receive direct feedback and are expected to adjust quickly</li>
<li>You will be interacting with patients all day. Your energy and communication matter</li>
</ul>
If you are looking for a slow, predictable, low-pressure job, this is not it. 
What Success Looks Like

You will thrive here if you naturally:
<ul>
<li>Take ownership. When something goes wrong, you address it instead of deflecting</li>
<li>Stay calm and solution-focused under pressure</li>
<li>Listen carefully, ask questions, and avoid guessing</li>
<li>Adjust quickly when coached without becoming defensive</li>
<li>Bring consistent positive energy to every patient interaction</li>
<li>Pay attention to details like names, instructions, and timing</li>
<li>Follow through. If you say you&rsquo;ll do something, it gets done</li></ul> 
This Is NOT the Right Role for You If You:
<ul>
<li>Get overwhelmed when things move quickly</li>
<li>Need constant direction instead of taking initiative</li>
<li>Struggle receiving direct feedback</li>
<li>Tend to blame others or make excuses when mistakes happen</li>
<li>Prefer doing the minimum rather than improving</li></ul> 
What You&rsquo;ll Be Doing

We will train you to:
<ul>
<li>Perform patient pre-testing and gather accurate histories</li>
<li>Prepare patients for the doctor and guide them through the visit</li>
<li>Document findings in the electronic health record</li>
<li>Perform diagnostic testing (visual fields, imaging, etc.)</li>
<li>Assist doctors during exams (scribing)</li>
<li>Communicate clearly with patients and team members</li>
<li>Support front desk and patient flow when needed</li></ul> 
What We Value (How We Actually Operate)
<ul>
<li>Walk the Walk: We do what we say and own our mistakes</li>
<li>Shift the Paradigm: We challenge &ldquo;normal&rdquo; and create standout experiences</li>
<li>Think Big: We don&rsquo;t settle for average performance</li>
<li>Be Family Oriented: We treat patients and teammates with genuine care</li>
<li>Grow: We expect you to improve continuously</li>
<li>Deliver Happiness: Every interaction matters</li></ul> 
Application Requirement (Important)

To be considered, include the word &ldquo;clarity&rdquo; in one of your application responses so we know you read this fully. 
Final Note

We are not looking for the most experienced candidate. 
We are looking for the right person who will grow, contribute, and elevate the team.

If that&rsquo;s you, apply.</div>

Optometric Technician / Medical Assistant

<div>Optometric Technician (No Experience Required &ndash; We Train the Right Person) 
Who This Role Is For

This is not a typical &ldquo;medical assistant&rdquo; job.

We are a high-performing, patient-first optometry practice that operates with urgency, precision, and intention. Our technicians are not just completing tasks. They are a critical part of creating an experience patients remember and talk about.

We will train you on all technical skills. 
We will not train mindset, energy, or accountability. 
The Reality of This Role
<ul>
<li>This is a fast-paced environment where multiple patients need your attention at once</li>
<li>You will be expected to stay composed, focused, and friendly even when things don&rsquo;t go as planned</li>
<li>Details matter. Small mistakes impact patient care and the entire team&rsquo;s flow</li>
<li>You will receive direct feedback and are expected to adjust quickly</li>
<li>You will be interacting with patients all day. Your energy and communication matter</li>
</ul>
If you are looking for a slow, predictable, low-pressure job, this is not it. 
What Success Looks Like

You will thrive here if you naturally:
<ul>
<li>Take ownership. When something goes wrong, you address it instead of deflecting</li>
<li>Stay calm and solution-focused under pressure</li>
<li>Listen carefully, ask questions, and avoid guessing</li>
<li>Adjust quickly when coached without becoming defensive</li>
<li>Bring consistent positive energy to every patient interaction</li>
<li>Pay attention to details like names, instructions, and timing</li>
<li>Follow through. If you say you&rsquo;ll do something, it gets done</li></ul> 
This Is NOT the Right Role for You If You:
<ul>
<li>Get overwhelmed when things move quickly</li>
<li>Need constant direction instead of taking initiative</li>
<li>Struggle receiving direct feedback</li>
<li>Tend to blame others or make excuses when mistakes happen</li>
<li>Prefer doing the minimum rather than improving</li></ul> 
What You&rsquo;ll Be Doing

We will train you to:
<ul>
<li>Perform patient pre-testing and gather accurate histories</li>
<li>Prepare patients for the doctor and guide them through the visit</li>
<li>Document findings in the electronic health record</li>
<li>Perform diagnostic testing (visual fields, imaging, etc.)</li>
<li>Assist doctors during exams (scribing)</li>
<li>Communicate clearly with patients and team members</li>
<li>Support front desk and patient flow when needed</li></ul> 
What We Value
<ul>
<li>Walk the Walk: We do what we say and own our mistakes</li>
<li>Shift the Paradigm: We challenge &ldquo;normal&rdquo; and create standout experiences</li>
<li>Think Big: We don&rsquo;t settle for average performance</li>
<li>Be Family Oriented: We treat patients and teammates with genuine care</li>
<li>Grow: We expect you to improve continuously</li>
<li>Deliver Happiness: Every interaction matters</li></ul> 
Application Requirement (Important)

To be considered, include the word &ldquo;clarity&rdquo; in one of your application responses so we know you read this fully. 
Final Note

We are not looking for the most experienced candidate. 
We are looking for the right person who will grow, contribute, and elevate the team.

If that&rsquo;s you, apply.</div>

Join Premier Eye Associates and explore 5   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Premier Eye Associates

About Company

Patient Service Representative - Receptionist

Patient Service Representative - Receptionist

Optometric Technician / Medical Assistant

Optometric Technician / Medical Assistant

Optometric Technician / Medical Assistant