Qureos Mentor

Premise Health

Premise Health is a leading direct healthcare company and one of the largest digital providers in the United States. With over 800 wellness centers across 46 states and Guam, it serves more than 2,500 organizations, providing care to 11 million people. The company focuses on redefining healthcare access and experience, offering fully connected care in both in-person and digital environments. Its mission is to make healthcare more personal, accessible, and intelligent for members and their families.

<div><div>Premise's mission is to help people get, stay, and be well. We hope you will join us in our mission and experience why amazing health starts with amazing healthcare. For more information, visit www.jobs.premisehealth.com.<br>
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<b>As a Full Time Behavioral Health &amp; Wellness Ambassador Supervisor, you'll provide care to client employees in our Health Center located in Saint Louis, MO.</b><br>
In addition to providing clinical care, this role serves as a site-level Wellbeing Ambassador, promoting a proactive culture of mental health and holistic wellbeing. You will lead brief on-site engagements activities, help reduce stigma surrounding mental illness, connect employees to appropriate AT&amp;T resources, and collaborate with AT&amp;T Benefits as a member of the Premise Health team to deliver data-informed, measurable wellbeing initiatives. <b>The scheduled hours are 32 hours per week: M-Th 8am-430pm. No Fridays!!</b><br>
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<b>What You'll Do</b></div><ul><li>
The purpose of this position is to supervise the team of employees responsible for identifying and resolving personal issues of a psychological nature including but not limited to substance abuse, behavioral health disorders, crises and other family and life stressors. This position will contribute to the corporate and departmental goal to minimize employee lost time and productivity. This position will also minimize barriers to behavioral Health care, and assist the clinical team in member engagement, changing behavior, and improving health outcomes. Position is responsible to effectively utilize provider resources and member/company health and welfare benefits in the most efficient and cost-effective manner to facilitate improved psychological health.</li></ul><div></div><div><b><br>
What You'll Bring</b><br>
<ul><li>Assists with management decisions and activities</li></ul></div><ul><li>Complete behavioral health chart reviews for the BH field team members supported by this position.</li><li>Makes day-to-day decisions within or for a group/small department</li><li>Provide individual clinical counseling</li><li>Completes behavioral health chart reviews for the BH field team members supported by this position.</li><li>In additional to individual counseling, this position may lead psychotherapy groups, seminars, and provide couples and/or family sessions, when appropriate to the site contract.</li></ul><div>
 &bull; Lead ongoing wellbeing events and brief educational touchpoints</div><ul><li>Promote psychologically safe, stigma-free access to care and resources</li><li>Build referral pathways and warm handoffs across AT&amp;T Benefit services</li><li>Partner with AT&amp;T Benefits on campaigns that fit campus needs and culture</li><li>Provide psychotherapy to individuals of all ages.</li><li>Interviews clients to gather and interpret social, personal, environmental, and health information.</li><li>Evaluate and treat problems within their scope of practice.</li><li>Coordinates and plans programs and activities to meet clients social and emotional needs.</li><li>Facilitate cognitive, affective, and behavioral health cases, including short term crisis resolution and referrals to community resources.</li><li>Establish and maintain a relationship of mutual respect, acceptance, and trust.</li><li>Evaluate the effectiveness of treatment services provided to the client.</li><li>Identify appropriate resources and assessment instruments, as needed.</li><li>Document findings in client records according to established protocol.</li><li>Keep case load as required and ensures case documentation is up-to-date and reflective of services.</li><li>May be require other duties as assigned.</li></ul><div></div><div><br>
BASIC QUALIFICATIONS</div><div>
Education:</div><ul><li>Master&rsquo;s in social work, counseling, psychology, or equivalent field of study.</li><li>Licensed Clinical Social Worker, Licensed Professional Counselor, or Licensed Mental Health Counselor in state of position.</li><li>Collaborative Assessment and Management of Suicidality (CAMS &ndash; care) certification must be obtained within 12 months of hire.</li></ul><div></div><div><br>
Experience:</div><ul><li>5 years of experience in the field or in a related area.</li><li>Must have prior counseling experience in the field of treatment of behavioral mental health including depression, mood disorders, alcoholism and drug dependency, family counseling, marital relationship, grief, loss, etc.</li></ul><div></div><div><br>
Knowledge and Skills:</div><ul><li>Must possess the ability to lead others</li><li>Must possess ability to interact and consult with multidisciplinary healthcare teams to include primary care providers, community providers and services as needed.</li><li>Must have experience with patient referral management and knowledge of available referral resources.</li><li>Must possess diagnostic assessment and referral skills (advanced clinical training at master&rsquo;s degree level) and skills to monitor and evaluate the effectiveness of treatment plans, specifically for persons with behavioral or mental health concerns (specialized training and experience).</li><li>Must possess strong interpersonal and communication skills, with the ability to establish a good rapport with all levels of the organization, identify problems and motivate individuals to take necessary action; professional practice skills reflecting adherence to the highest ethical standards.</li><li>Must have training and education in crisis management, abuse reporting, and cultural competence to meet the diverse needs of the population served in a treatment setting.</li><li>Must have training on the identification, prevention and treatment of suicidal behaviors.</li><li>Thorough knowledge of functional area and department processes</li><li>Knowledge of Internet navigation, spreadsheets and word processing software.</li><li>Knowledge and respect of confidentiality and HIPAA laws.</li><li>Strong written and oral communication skills required to effectively communicate with a broad range of individuals.</li><li>Ability to provide group, individual, and family counseling sessions.</li><li>Strong problem-solving skills required</li><li>Must display professionalism and leadership qualities.</li><li>Flexibility in response to urgent psychosocial situations</li></ul><div><br>
 Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers full-time team members benefits including medical, dental, vision, life and disability insurance, a 401(k) program with company match, paid holidays and vacation time, a company-sponsored wellness program, EAP, access to virtual primary care and virtual behavioral health at no cost for team members and their dependents. Additional benefits can be viewed here: https://jobs.premisehealth.com/benefits.</div><div><br>
 Premise is an equal opportunity employer; we value inclusion and do not discriminate based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, age, physical or mental disability, genetic information, past, current or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law.</div><div><br>
Should you have questions regarding this job posting, please contact askhr@premisehealth.com.</div></div>

Behavioral Health and Wellness Ambassador, Supervisor

<p></p><div><p>Welcome to the new standard of healthcare!</p><p></p><p><br>
eHealthScreenings, a Premise Health company, is the nation&rsquo;s leading provider of comprehensive biometric health screening services. We help employers, wellness companies, third-party administrators, Employee Assistance Programs, consultants, insurance providers, hospital systems, tribal nations, and unions reduce costs by improving health outcomes. Our dedicated team brings a wealth of experience and expertise to every interaction with a focus on delivering unparalleled service to biometric screening participants.</p><p></p><p><br>
In this position the Customer Service Rep will be fielding in-bound calls from customers and assisting them with any questions they may have regarding our services/product, and/or accessing the website; resetting passwords, assisting with site navigation, etc.</p><p></p><p><br>
This is a Full Time, remote, <b>Customer Service Coordinator </b>role. Monday - Friday 9am - 6pm CT</p><p></p><p><b><br>
What You'll Do</b></p><ul><li>
Determines requirements by working with customers.</li><li>
Answers inquiries by clarifying desired information; researching, locating, and providing information.</li><li>
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.</li><li>
Fulfills requests by clarifying desired information; completing transactions; forwarding requests.</li><li>
Maintains call center database by entering information.</li><li>
Keeps equipment operational by following established procedures; reporting malfunctions.</li><li>
Updates job knowledge by participating in educational opportunities.</li><li>
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.</li><li>
May require other duties as assigned.</li></ul><p></p><p><b><br>
What You'll Bring</b></p><ul><li>
High School Diploma or equivalent</li><li>
Minimum of one year of Customer Service or Call Center experience</li><li>
Bilingual Spanish is a must!</li><li>
Excellent written and oral communication skills</li><li>
Ability to work in a structured environment and adhere to regulatory and compliance requirements</li><li>
Strong interpersonal skills; professional, courteous, friendly, and empathetic</li><li>
Strong problem-solving skills, analytical skills, and detail-oriented</li><li>
Ability to positively adjust to a rapidly changing environment</li><li>
Proficiency with MS Word, Excel and Outlook. PC literacy is also required (experience using Windows based applications preferred)</li><li>
Ability to deal with customers in a professional manner, including handling irate customers in a way that brings the interaction to a positive conclusion</li></ul><p></p><p><br>
At eHealthScreenings, a Premise Health company, you&rsquo;re not an employee - you&rsquo;re a team member. We work every day to create a collaborative culture where team members feel valued, satisfied, and fully committed to advancing our shared mission.</p><p>
Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers full-time team members benefits including medical, dental, vision, life and disability insurance, a 401(k) program with company match, paid holidays and vacation time, a company-sponsored wellness program, EAP, access to virtual primary care and virtual behavioral health at no cost for team members and their dependents. Additional benefits can be viewed here: https://jobs.premisehealth.com/benefits.</p><p></p><p><br>
Premise is an equal opportunity employer; we value inclusion and do not discriminate based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, age, physical or mental disability, genetic information, past, current or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law.</p><p></p><p><br>
Premise provides its reasonable and genuinely expected range of compensation for this job of $15.00 - $15.50 per hour. A number of factors will influence the rate offered for this position, including your experience, qualifications, geographic location, and other factors.</p><p></p><p><br>
For individuals living in Washington or Colorado: Premise offers the following paid time off benefits. Employees will earn 0.0692 hours of paid time off per actual hours worked or based on standard schedule, per pay period, and will receive 10 paid holidays or an equivalent bank of hours aligned to schedule throughout the calendar year. Paid sick leave is satisfied by the paid time off accrual, detailed above.</p><p></p><p><br>
This posting is anticipated to close within 90 days of 10/10/2025.</p><p></p><p><br>
Should you have questions regarding this job posting, please contact askhr@premisehealth.com.</p></div>

Bilingual Customer Service Coordinator - Remote

Join Premise Health and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Premise Health

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Behavioral Health and Wellness Ambassador, Supervisor

Bilingual Customer Service Coordinator - Remote