Qureos Mentor

Presbyterian Healthcare Services

<div>Location Address:
9521 San Mateo NE Albuquerque, NM 87113-2237

Compensation Pay Range:
Minimum Offer $72,134.40 Maximum Offer $110,136.00 Now Hiring: Benefits Analyst
Summary:
The Benefits Analyst will serve as the functional and business process expert for Workday Benefits, ensuring ongoing optimization and support of benefit programs including open enrollment, employee benefit elections and plan year management. Uses analytical, technical, and problem-solving skills to support, maintain, and optimize the Workday Benefits module. The analyst will provide best practice guidance, resolve system issues, and deliver solutions that support Presbyterian&rsquo;s health and welfare strategies. Type of Opportunity: Full time Job Exempt: Yes Job is based: Reverend Hugh Cooper Administrative Center Work Shift: Days (United States of America)

Responsibilities:<ul><li>Serve as the primary point of contact for all Workday benefits configuration, troubleshooting, testing, and enhancement requests.</li><li>Analyze benefits data and system workflows to identify opportunities for process improvement and automation.</li><li>Develop and maintain documentation, user guides, and training materials for HR and business users.</li><li>Troubleshoot issues, implement enhancements, and ensure data integrity through audits, reporting, and reconciliation activities.</li><li>Monitor system performance, user feedback, and business needs to recommend and implement process improvements that reduce manual processing time and improve accuracy.</li><li>Support annual open enrollment cycle, including system setup, testing, and post-cycle analysis.</li><li>Provide end-user support, training, and documentation efforts for end-users and stakeholders to drive adoption and understanding of compensation tools.</li><li>Stay current on Workday releases and industry best practices, proactively recommending enhancements.</li><li>Ability to manage cross-functional projects and influence stakeholders at all levels.</li><li>Investigate and perform root cause analysis on system errors.</li><li>Proactively evaluates and recommends adoption of changes as they meet organizational needs and implement system capabilities.</li><li>Gather and document business requirements and translate them into configurations.</li></ul>
This is a functional Benefits Analyst role, not an IT or platform configuration position. The ideal candidate has deep health and welfare benefits expertise and uses Workday as a tool to support benefit plan setup, annual plan year changes, open enrollment, reporting, and employee elections.
Work Arrangement:<ul><li>
Hybrid: For candidates within 60 miles of Albuquerque, on-site presence is expected on Tuesday, Wednesday, and Thursday</li><li>
Remote: Open to U.S.-based applicants (excluding CA, IL, ND, NY, OH, WA, and WY)</li></ul>
Qualifications:
&bull; Bachelor&rsquo;s degree is required in Human Resources, Business, Information Systems, or related field. 6 years of additional experience can be substituted in lieu of degree. &bull; Minimum three years of HRIS experience, with two years of hands-on Workday HCM configuration experience, specifically in benefits. &bull; Proficient in Workday Core HCM, reporting, security, calculated fields, and business process configuration. &bull; Experience supporting benefit planning cycles in a corporate environment. &bull; Ability to manage sensitive data with discretion and ensure compliance with organizational policies. &bull; Proven ability to design and sustain business processes, especially in environments with evolving system capabilities. &bull; Advanced proficiency in Excel and data analysis tools for reporting. &bull; Experience with testing, configuration, and troubleshooting within Workday or other ERP platforms. &bull; Excellent communication skills with the ability to translate technical concepts into business language.
All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits. 
Wellness 
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more. 
Why work at Presbyterian? 
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans. 
About Presbyterian Healthcare Services 
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.
Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.
AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.<h1 class="jobSectionHeader">
We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services</h1></div>

Benefits Analyst

<div>Location Address:
2400 Unser Blvd Rio Rancho, NM 87124

Compensation Pay Range:
Minimum Offer $15.58 Maximum Offer $21.19 Now Hiring: Patient Access Advocate I-Emergency Department-CDS
Summary:
The Patient Access Advocate I provides primary registration of patient accounts for self-pay, government and commercial accounts on date of service for scheduled and unscheduled visits. Perform registration functions, including updating of demographics, insurance verification, collection of point of service liabilities and documentation of registration information within the ADT system. Confirm account being registered has accurate information to ensure clean billing. Must possess basic knowledge of Medicare (CMS) guidelines, as well as other Compliance Regulatory guidelines applicable to Patient Access. Provide the highest level of customer service to patients/family at time of service through registration interactions as well as providing wayfinding to patients and/or visitors. Type of Opportunity: Full time Job Exempt: No Job is based: Presbyterian Rust Medical Center Work Shift: 12 Hour Nights (United States of America)

Responsibilities:
Customer Service and Caring Practices: *Ability to provide exceptional patient experience for patients and patient families by using CARES, AIDET and EPE tools. *Addresses and attempts to appropriately resolve complaints in the moment by using key words at key times and de-escalation processes. *Ability to manage conflict and appropriately request the help of a supervisor when needed. *Implement PROMISE and CARES behaviors in every encounter. *Educates patients for whom they speak regarding insurance benefits and liabilities. *Ensures accounts are financially cleared at time of service through account review. to alleviate patient concerns over hospital financial matters Encounter Components: *Performs the patient registration process. Manage the accurate collection of patient data which includes but is not limited to; *Obtain/confirm and enter demographic and other financial information, not obtained during pre-registration/financial clearance process, necessary for account completion. *Obtain missing insurance information, to include policy number, group number, date of birth, and insurance phone number if not already identified in account. *Verify insurance for eligibility and benefits using online electronic verification system or by contacting payer directly. *Accurately document actions taken in the system of record to drive effective follow-up and ensure an accurate audit trail. *Maintain ongoing knowledge of authorization requirements and payer guidelines. Maintain a knowledge of Medicare (CMS) guidelines as it relates to admissions and outpatient services. Ensuring compliance with admissions forms, benefit entitlement verification, and billing requirements. *Ensure accurate completion of MSPQ at time of service if not completed during financial clearance process. *Daily focus on attaining productivity standards. *Monitor and track Data Quality program to ensure errors are corrected at time of service. . *Maintain appropriate records, files, and timely and accurate documentation in the system of record. Other duties as assigned Financial Accountabilities: *Collects identified patient financial obligation amounts including residual balance if applicable. Collect liability from patient at time of service. *Educate patients on financial assistance, charity or other programs that may be available. *Refers as appropriate to on site Financial Advocate or to the Financial Advocacy Center Patient Relations: *Complete any information missing from the account to ensure accuracy at time of visit. *Transparency with patients through communication of patient liabilities.. Quality Improvement: *Perform assigned patient care responsibilities, which may include but not limited to: *Cooperate fully in all risk management activities and investigations. *Report promptly any suspected or potential violations to laws, regulations, procedures, policies, and practices, and cooperate in related investigation. *Conduct all transactions in compliance with all company policies, procedures, standards, and practices. *Demonstrate knowledge of all applicable compliance and legal requirements of the job based on the scope of practice of the position. C.A.R.E.S Behaviors: *Demonstrates CARES behaviors of Collaborate, be Accountable, Respect, Engage and Serve to all whom you encounter.
Qualifications:
*High school diploma/GED *6 months experience in healthcare setting or 1 year customer service background. *Pass 2 week Patient Access Academy with a passing score of 85% or higher (within 6 mos of start). *CHAA, CHAM or other industry equivalent certification preferred *Basic understanding of insurance preferred. *Basic understanding of medical terminology and billing codes (DRG, ICD-10, CPT, HCPCS) preferred *Requires basic understanding of registration and healthcare. *Demonstrated strong keyboarding skills, ensuring efficient data entry and documentation. *Knowledge in Microsoft Office Products. *Pass EPIC proficiency test required with a 85% score at completion of the Epic Training class. UPDATED 7/30/2025
All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits. 
Wellness 
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more. 
Why work at Presbyterian? 
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans. 
About Presbyterian Healthcare Services 
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.
Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.
AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.<h1 class="jobSectionHeader">
We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services</h1></div>

Patient Access Advocate I-Emergency Department-CDS

<div>Location Address:
9521 San Mateo NE Albuquerque, NM 87113-2237

Compensation Pay Range:
Minimum Offer $15.60 Maximum Offer $22.12 Now Hiring: Patient Access Account Specialist I-ABQ
Summary:
Under the direction of the Patient Access Supervisor, the Patient Access Account Specialist I provides basic functions to financial clear patient accounts for government and commercial accounts prior to the date of service. Performs basic financial clearance functions, including insurance verification, authorization, collection and documentation of patient demographics, benefit analysis, and pre-service collections. The Patient Access Account Specialist I will ensure follow up on authorizations for scheduled and Urgent/Emergent procedures and admissions until date of service or discharge for admissions. The Patient Access Account Specialist I must possess a basic knowledge of Medicare (CMS) guidelines, as well as other Compliance Regulatory guidelines applicable to Patient Access to include HIPAA, EMTALA, and CMS guidelines of MSPQ. The Patient Access Account Specialist (PAAS I) monitors work queues for financial clearance and missing authorizations ensuring a payment source is identified and secured and there is a clean claim for billing. The Patient Access Account Specialist I acts as resource to all employees within Patient Access. The Patient Access Account Specialist I is responsible for providing the highest level of customer service to patients, ancillary departments and payers when financially clearing accounts. The PAAS I will work with ancillary departments to ensure the procedures scheduled and authorized meet payer requirements. The Patient Access Account Specialist I provides coverage to other areas and hospitals as needed to minimize overtime and guarantee the patients receive services as needed without registration delays. Type of Opportunity: Full time Job Exempt: No Job is based: Reverend Hugh Cooper Administrative Center Work Shift: Days (United States of America)

Responsibilities:
Customer Service and Caring Practices: *Achieve exceptional patient experience for patients and patient families by using CARES, AIDET and EPE tools. *Addresses and attempts to appropriately resolve complaints in the moment by using key words at key times and de-escalation processes. *Ability to manage conflict and appropriately request the help of a supervisor when needed. *Implement PROMISE and CARES behaviors in every encounter. *Educates patients for whom they speak regarding insurance benefits and liabilities. *Ensures accounts are financially cleared prior to date of service to alleviate patient concerns over hospital financial matters Encounter Components: *Performs the patient registration process. Manage the accurate collection of patient data which includes but is not limited to; *Obtain/confirm and enter demographic and other financial and clinical information necessary for final clearance of scheduled accounts. *Review Urgent/Emergent admission accounts for notification, financial clearance and authorization pre-discharge. *Obtain missing insurance information, to include policy number, group number, date of birth, and insurance phone number if not already identified in account. *Verify insurance for eligibility and benefits using online electronic verification system or by contacting payer directly. *Review and process work queues related to Patient Access pre-visit or urgent/emergent admissions, per department guidelines. *Review of accounts falling within the work queues to ensure the insurance information contains accurate policy ID#s, Group Name and Numbers, Subscriber information, Authorization numbers, as well as correct payer and Coordination of benefits prior to date of service. *Accurately document actions taken in the system of record to drive effective follow-up and ensure an accurate audit trail. *Maintain ongoing knowledge of authorization requirements and payer guidelines. Maintain a proficient knowledge of Medicare (CMS) guidelines as it relates to admissions and outpatient services. Ensuring compliance with admissions forms, benefit entitlement verification, and billing requirements *Ensure accurate completion of MSPQ prior to date of service. *Daily focus on attaining productivity standards; recommend new approaches for enhancing performance and productivity when appropriate. *Monitor and track Data Quality program to ensure errors are corrected prior to final bill and correct accounts as necessary. *Maintain appropriate records, files, and timely and accurate documentation in the system of record. *Work with ancillary departments to ensure coding, diagnosis and facility are authorization are in alignment. *Work with payers to ensure authorization is in place; initiating the auth when appropriate. *Coordinate efforts with Financial Advocates to secure payer source current and future visits. *Monitor work queues to identify late add-on accounts and complete financial clearance procedures prior to services to avoid unauthorized procedures from being performed. *Work with physician offices to resolve discrepancies in authorizations and scheduled procedures. Financial Accountabilities: *Collects identified patient financial obligation amounts including residual balance if applicable. Collect liability from patient prior to visit or make arrangements for payment at time of service. *Ensure a payer source has been identified prior to services being rendered. *Ensure authorization for correct procedure (CPT), facility, and date of service is obtained. Patient Relations *Contact patients pre-visit to complete any information missing from the account to ensure accuracy prior to visit. *Transparency with patients through communication of patient liabilities and authorization issue in a timely manner, allowing patients ability to make informed decisions. *Educate patients and answer questions from patients on benefits, liabilities and financial options. *Provide patient with way-finding for appointment at time of pre-registration. *Perform AIDET when speaking to patient to alleviate anxiety and confusion. Quality Improvement: *Perform assigned patient care responsibilities, which may include but not limited to: *Cooperate fully in all risk management activities and investigations. *Report promptly any suspected or potential violations to laws, regulations, procedures, policies, and practices, and cooperate in related investigation. *Conduct all transactions in compliance with all company policies, procedures, standards, and practices. *Demonstrate knowledge of all applicable compliance and legal requirements of the job based on the scope of practice of the position. C.A.R.E.S Behaviors: *Demonstrates CARES behaviors of Collaborate, be Accountable, Respect, Engage and Serve to all whom you encounter. *Other duties as assigned
Qualifications:
*High school diploma, continued education preferred *External and Internal Non-Patient Access Candidates: Pass Patient Academy with passing score of 85% or higher *Previous completion and passing of Patient Access Advocate II and III Advancement test. *A minimum of 2 years of work experiences in healthcare setting within Patient Access and/or billing plus strong customer service background. *Strong knowledge and understanding of insurance and financial processing of accounts. *Proficient in EPIC ADT system *Specialty Certifications: CHAA, CHAM or other industry equivalent certification preferred *Pass annual competency exam for all areas of responsibility. *Requires general knowledge of the customer encounter process which may include registration, contract requirements, and coordination of benefits. *Knowledge in Microsoft Office Products. *Demonstrated strong keyboarding skills, ensuring efficient data entry and documentation. *Pass EPIC proficiency test required with a 85% score at completion of the Epic Training class. UPDATED 7/29/25
All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits. 
Wellness 
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more. 
Why work at Presbyterian? 
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans. 
About Presbyterian Healthcare Services 
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.
Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.
AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.<h1 class="jobSectionHeader">
We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services</h1></div>

Patient Access Account Specialist I-ABQ

<div>Location Address:
9521 San Mateo NE Albuquerque, NM 87113-2237

Compensation Pay Range:
Minimum Offer $15.87 Maximum Offer $23.04 Now Hiring: PFS Billing Specialist I-ABQ
Summary:
Accurately submit all insurance claims, for all payer types, including Government payers within claims clearinghouse application and patient accounting system. Resolve edits/rejections, ensuring accurate and timely claim submission in alignment with payer's regulations and filing limits. Adheres to compliance and regulatory rules as mandated by CMS, state and federal regulations, payer contracts and established Presbyterian Healthcare Services (PHS) department policies and procedures. Performs a variety of duties that include the use of payer web portals or calls to insurance companies to resolve billing errors. Review and resolve individual work queues within patient accounting system for clean import into clearinghouse. Responsible for submission of all electronic claims within clearinghouse. Submits paper claims to non-electronic payers with required documentation if necessary. Type of Opportunity: Full time Job Exempt: No Job is based: Reverend Hugh Cooper Administrative Center Work Shift: Weekday Schedule Monday-Friday (United States of America)

Responsibilities:
Responsibilities:<ul><li>
Prepare, process, and submit accurate and timely insurance claims for all payer types in accordance with payer requirements and department policies.</li><li>
Resolve pre‑billing edits and route accounts to appropriate departments when additional review is needed to ensure clean claim submission.</li><li>
Review and clear assigned work queues promptly to meet key performance indicators.</li><li>
Document all account activity in alignment with PHS policies and procedures.</li><li>
Contact insurance companies, patients, and employer groups to obtain required information for claim submission.</li><li>
Notify leadership of billing issues involving internal departments or contracted vendors.</li><li>
Submit both electronic and paper primary and secondary claims, including required HIPAA‑compliant attachments, medical records, and supporting forms.</li><li>
Stay current on billing procedure changes that impact claim processing or reimbursement.</li><li>
Operate effectively within multiple computer systems, including Epic, nThrive, FISS/DDE, payer portals, and Microsoft Office Suite.</li><li>
Contribute positively as a team member through strong communication, active participation in meetings, and collaborative relationships across PHS departments.</li><li>
Ensure goals are met in accordance with PHS policies, CMS regulations, and HIPAA confidentiality standards.</li><li>
Perform additional duties as assigned.</li></ul>
Qualifications:
Qualifications:<ul><li>
High School Diploma or GED required.</li><li>
Less than 1 year of clerical or customer service experience preferred.</li><li>
Passion for supporting an organization dedicated to improving patient experiences and community health.</li><li>
Proficiency with Microsoft Office Suite required.</li><li>
Strong organizational, problem‑solving, verbal and written communication skills with excellent attention to detail.</li><li>
Ability to work effectively in a team environment with a strong work ethic and positive collaboration skills.</li><li>
Ability to prioritize and manage a high‑volume workload in a fast‑paced environment with frequently changing payer regulations.</li><li>
Basic knowledge of ICD‑10, HCPCS, CPT, revenue codes, UB‑04/HCFA‑1500 claim forms, and electronic transactions (837/835) preferred.</li><li>
Basic understanding of coordination of benefits, Medicare MSPQ, and major payer submission requirements preferred.</li><li>
General knowledge of revenue cycle processes.</li><li>
Ability to maintain a HIPAA‑compliant, confidential home workspace with reliable high‑speed internet (minimum 25 Mbps download / 10 Mbps upload).</li></ul>
All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits. 
Wellness 
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more. 
Why work at Presbyterian? 
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans. 
About Presbyterian Healthcare Services 
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.
Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.
AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.<h1 class="jobSectionHeader">
We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services</h1></div>

PFS Billing Specialist I-ABQ

<div>Location Address:
1100 Central Avenue SE Albuquerque, NM 87106-4930

Compensation Pay Range:
Minimum Offer $15.58 Maximum Offer $21.19 Now Hiring: Operating Room Cleaner-ABQ
Summary:
Clean and thoroughly disinfect the operating room area to ensure the safety, health, and morale of patients, physicians, and employees Type of Opportunity: Full time Job Exempt: No Job is based: Presbyterian Hospital Work Shift: Days (United States of America)

Responsibilities:
*Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental, and infection control standards. *Performs terminal cleaning procedures of the OR rooms and prepares room for next case. *Cleans and disinfects floors with required protocol. *Moves equipment and furniture in OR rooms in accordance with cleaning procedures. *Gathers and disposes of trash and waste materials. *Participates in educational programs and inservice meetings. Obtains and maintains OR cleaning certification. *Buffs, strips, waxes, polishes, and top scrubs floors. *Performs regular housekeeping duties in non-patient OR areas.
Qualifications:
Less than high school. Two years of housekeeping experience and complete an OR certification program within 9 months of employment.
All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits. 
Wellness 
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more. 
Why work at Presbyterian? 
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans. 
About Presbyterian Healthcare Services 
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.
Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.
AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.<h1 class="jobSectionHeader">
We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services</h1></div>

Operating Room Cleaner-ABQ

<div>Location Address:
2400 Unser Blvd Rio Rancho, NM 87124

Compensation Pay Range:
Minimum Offer $15.50 Maximum Offer $19.73

Summary:
Presbyterian is seeking a dedicated team member to safely transport patients between clinical and non clinical departments, nursing units, and other areas of the facility. This role supports patients requiring admission, surgical or procedural services, inter unit transfers, and discharge. The position also provides observation and companionship for appropriate hospitalized patients, assists with basic ADLs as directed, and helps maintain smooth nursing department operations by ensuring needed supplies and equipment are available for transport activities.<div>
How you grow, learn and thrive matters here. 
<ul><li>Educational and career development options, including tuition and certification reimbursement, scholarship opportunities</li><li>Staff Safety (a wearable badge that allows nurses to quickly and discreetly call for help when safety is a concern)</li><li>Differentials for night/weekend shifts, higher education, certifications and various lead roles (for eligible positions)</li><li>Malpractice liability insurance</li><li>Loan forgiveness through the New Mexico Higher Education Department</li><li>EPIC electronic charting system</li></ul></div>
Type of Opportunity: PRN FTE: 0.00 Job Exempt: No Work Shift: Evenings (United States of America)

Responsibilities:<ul><li>
Follow all established departmental policies, procedures, safety standards, and confidentiality requirements while maintaining professionalism in every patient interaction.</li><li>
Maintain and monitor medical therapies during transport&mdash;including oxygen, IVs, restraints, catheters, and isolation precautions&mdash;and promptly notify nursing staff of any equipment alarms or concerns.</li><li>
Communicate effectively with patients, families, clinical staff, and Presbyterian Care Connection (PCC) to support safe, timely, and coordinated patient movement.</li><li>
Retrieve, store, and transport oxygen cylinders and essential medical equipment according to hospital policy, ensuring availability and delivering malfunctioning equipment to Maintenance when needed.</li><li>
Perform patient transports for admissions, discharges, procedures, surgeries, and inter-unit transfers using the appropriate mode of transport such as wheelchairs, stretchers, beds, or bariatric equipment.</li><li>
Assist with patient mobility, ambulation, and safe transfers both within the facility and during transitions between units or departments.</li><li>
Use automated bed-tracking systems to update PCC on patient activity and collaborate closely to support efficient patient flow and facility operations.</li><li>
Deliver specimens, x-rays, and other materials between departments and complete basic clerical tasks such as answering phones, printing documents, and handling transport-related paperwork.</li><li>
Provide safety and security monitoring for assigned patients, respond to call lights, and alert nursing staff to changes in patient condition as directed.</li><li>
Participate as an effective team member in a physically demanding role, support organizational upgrades and facility changes, attend required trainings and meetings, and perform other duties as assigned.</li></ul>
Qualifications:<ul><li>
HS/GED</li><li>
Less than 1 year experience in hospital setting and patient transport.</li><li>
BLS Required</li><li>
Receives on-the-job training and competency verification to perform primary functions.</li></ul>
We're all about well-being, starting with yours. 
Presbyterian employees have access to a fun, engaging and unique wellness program, including free on-site and community-based gyms, nutrition coaching and classes, mindfulness and meditation resources, wellness challenges and more. 
 
Learn more about our employee benefits. 
 
About Presbyterian Healthcare Services 
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.
Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans. 
AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses. 
 
Compensation Disclaimer 
 
The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs.<h1 class="jobSectionHeader">
We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services</h1></div>

Patient Care Assistant - Rust Medical Center

<div>Location Address:
1100 Central Avenue SE Albuquerque, NM 87106-4930

Compensation Pay Range:
Minimum Offer $15.50 Maximum Offer $19.73

Summary:
Presbyterian is seeking a compassionate and reliable Patient Transport professional to support safe, efficient patient movement throughout the facility. This role transports patients between clinical and non‑clinical areas for admissions, procedures, surgeries, transfers, and discharges while providing observation, companionship, and basic assistance with daily living as directed. The position supports nursing teams by ensuring transport‑related supplies and equipment are available, maintaining and monitoring medical therapies during transport, and communicating clearly with patients, staff, and Presbyterian Care Connection (PCC) to promote smooth patient flow. Additional responsibilities include assisting with mobility and transfers, delivering specimens and materials between departments, updating patient activity through automated systems, and responding to patient needs to ensure safety. This is a physically active, team‑focused role that contributes directly to high‑quality patient care.<div>
How you grow, learn and thrive matters here. 
<ul><li>Educational and career development options, including tuition and certification reimbursement, scholarship opportunities</li><li>Staff Safety (a wearable badge that allows nurses to quickly and discreetly call for help when safety is a concern)</li><li>Differentials for night/weekend shifts, higher education, certifications and various lead roles (for eligible positions)</li><li>Malpractice liability insurance</li><li>Loan forgiveness through the New Mexico Higher Education Department</li><li>EPIC electronic charting system</li></ul></div>
Type of Opportunity: Full time FTE: 1.00 Job Exempt: No Work Shift: Varied Days and Hours (United States of America)

Responsibilities:<ul><li>
Follow all established departmental policies, procedures, safety standards, and confidentiality requirements while maintaining professionalism in every patient interaction.</li><li>
Maintain and monitor medical therapies during transport&mdash;including oxygen, IVs, restraints, catheters, and isolation precautions&mdash;and promptly notify nursing staff of any equipment alarms or concerns.</li><li>
Communicate effectively with patients, families, clinical staff, and Presbyterian Care Connection (PCC) to support safe, timely, and coordinated patient movement.</li><li>
Retrieve, store, and transport oxygen cylinders and essential medical equipment according to hospital policy, ensuring availability and delivering malfunctioning equipment to Maintenance when needed.</li><li>
Perform patient transports for admissions, discharges, procedures, surgeries, and inter-unit transfers using the appropriate mode of transport such as wheelchairs, stretchers, beds, or bariatric equipment.</li><li>
Assist with patient mobility, ambulation, and safe transfers both within the facility and during transitions between units or departments.</li><li>
Use automated bed-tracking systems to update PCC on patient activity and collaborate closely to support efficient patient flow and facility operations.</li><li>
Deliver specimens, x-rays, and other materials between departments and complete basic clerical tasks such as answering phones, printing documents, and handling transport-related paperwork.</li><li>
Provide safety and security monitoring for assigned patients, respond to call lights, and alert nursing staff to changes in patient condition as directed.</li><li>
Participate as an effective team member in a physically demanding role, support organizational upgrades and facility changes, attend required trainings and meetings, and perform other duties as assigned.</li></ul>
Qualifications:<ul><li>HS/GED</li><li>Less than 1 year experience in hospital setting and patient transport.</li><li>BLS Required</li><li>Receives on-the-job training and competency verification to perform primary functions.</li></ul>
We're all about well-being, starting with yours. 
Presbyterian employees have access to a fun, engaging and unique wellness program, including free on-site and community-based gyms, nutrition coaching and classes, mindfulness and meditation resources, wellness challenges and more. 
 
Learn more about our employee benefits. 
 
About Presbyterian Healthcare Services 
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.
Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans. 
AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses. 
 
Compensation Disclaimer 
 
The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs.<h1 class="jobSectionHeader">
We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services</h1></div>

Patient Care Assistant

Join Presbyterian Healthcare Services and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.