Qureos Mentor

Prestera Center for Mental Health

<div>Primary Responsibilities and Duties<ul><li>
Provides leadership and supervision.
<ul><li>Assigns duties to employees and provides daily guidance, mentoring, and supervision.</li><li>
Communicates the agency&rsquo;s financial, strategic, and all other applicable updates.</li><li>
Provides, reviews, and ensures employees receive instruction/training needed to successfully complete their assigned job responsibilities.</li><li>
Ensures that employees are aware of, and adhere to, appropriate company policies and procedures.</li><li>
Provides input into the maintenance and upkeep of departmental job descriptions.</li><li>
Prepares and conducts performance appraisals.</li><li>
Supports department budget by reviewing purchase requests and being a good steward of spending.</li><li>
Participates in hiring, disciplinary, and termination procedures.</li></ul></li></ul>
<ul><li>Oversees quality of services and safety of the program to ensure success.<ul><li>
Ensures successful adherence to accrediting and regulatory bodies governing programs and services.</li><li>
Conducts chart reviews to ensure staff documentation meets standards of care and policy.</li><li>
Conducts audits of timekeeping and performance to ensure persons served receive appropriate service at the level required.</li></ul></li></ul>
<ul><li>Creates partnerships, including memorandums of understanding, to serve grant-identified populations.<ul><li>
Works with Region 5 community partners to promote awareness events focused on youth and family recovery.
</li><li>Builds partnerships to strengthen service systems and to ensure long-term sustainability.</li></ul></li></ul>
Professional &amp; Technical Knowledge:<ul><li>
Possesses the equivalent of formal training in behavioral health, usually in the form of a major in Psychology, Social Work, Counseling, or Criminal Justice as part of a Bachelor&rsquo;s Degree program. Prior supervision or demonstrated leadership required.</li></ul>
Continuing Education:
<ul><li>Maintains current knowledge of standards of care and practices as typically acquired through continuing education.</li></ul>
Licenses &amp; Certifications:
<ul><li>A valid state-issued driver&rsquo;s license is required.</li></ul>
Technical Skills:<ul><li>
Prepares more complex documents in Microsoft Word, including creating tables, charts, graphs, and other elements. Uses Microsoft Excel for basic to moderate functions. Creates basic presentations in Microsoft PowerPoint. Demonstrates necessary proficiency with all electronic clinical systems, including EHR and scheduling systems, in use at the Company.</li></ul>
General Development:<ul><li>
Displays more advanced organizational skills to organize projects or the work of others. Devises effective solutions to situations encountered based on the general goals and objectives of the function. Able to effectively communicate opinions drawn from conclusions using inference and logic. Resolves conflicts that may arise because of disagreements between employees, between employees and customers/persons served, or with the public, other legal entities, or governmental authorities.</li></ul>
Work Environment:<ul><li>
Work is performed in a public, customer-facing, high-traffic environment. At times, work may involve working with disruptive or distressed individuals.</li></ul></div>

Regional Youth Program Supervisor

<div>Job Title: RYSC SOC Family Coordinator
FLSA Status: Non-Exempt or Exempt
Reports to: RYSC Program Coordinator
Department: Children&rsquo;s Services
Preparation Date: 2/2/2023
CENTER&rsquo;S MISSION AND VISION:
The mission of Prestera Center is a united effort dedicated to helping people achieve their full potential and to be the preferred choice for behavioral health services.
JOB SUMMARY
This position will provide direct services and supports to families/caregivers of youth between the ages of 0-21 with mental health and/or co-occurring disorders who need support and referrals to resources. This position is both in the office and community setting.
DUTIES AND RESPONSIBILITIES<ul><li>
Engages and communicates effectively with consumers and families, physicians, health care providers, internal and external team members to facilitate positive working relationships.</li><li>
Provides screening and assessment to determine consumer and family needs and supports.</li><li>
Utilizes evidence-based approaches and materials with consumers/families (research-proven effective techniques and curriculums).</li><li>
Provides services following the most appropriate modality, ensuring that service is effective, efficient and meets consumer needs.</li><li>
Develops and promotes a social marketing plan to engage family into services within the region.</li><li>
Ensures that services are provided in a manner that complies with all internal and external regulatory bodies.</li><li>
Engages with the legal/court system to collaborate through the Supreme Court/Family Treatment Court pilot program to promote a family driven system.</li><li>
Promotes a family driven system by hosting family focus groups to identify gaps, promoting family education and voice, etc.</li><li>
Provides education and recovery groups for consumers and families.</li><li>
Refers/links consumers and families to additional services based upon need.</li><li>
Utilizes technology to the fullest degree possible to expedite crisis service processes for the consumer and other collaborating partners.</li><li>
Attends all departmental and center meetings/trainings as assigned.</li><li>
Maintains a working knowledge of center policies and procedures, licensure regulations, CARF Standards, Medicaid, and other regulatory bodies governing Prestera's service delivery.</li><li>
Attends all departmental and center meetings/trainings as assigned.</li><li>
Adheres to confidentiality, HIPAA, and risk management policies and procedures including but not limited to completing Incident Reports.</li><li>
Participates in other functional work by participating in related projects, as applicable and directed by Center leadership.</li></ul>
SUPERVISORY RESPONSIBILITIES
No direct supervisory responsibilities are required.
QUALIFICATIONS AND REQUIREMENTS
EXPERIENCE, KNOWLEDGE, AND SKILL REQUIREMENTS<ul><li>
Valid driver&rsquo;s license: frequent travel involved.</li><li>
Maintains CPR, CPI and MHFA certification.</li><li>
Experience or prior training working with families or with mental health and substance abuse population.</li><li>
Knowledgeable about community resources.</li><li>
Must have a high level of interpersonal skills to handle sensitive and confidential situations.</li><li>
Possess strong written and verbal communication skills in conjunction with strong time management and organizational skills with the ability to complete multiple tasks and high volume of work with deadlines.</li><li>
Must be able to lift 20 lbs.</li></ul>
EDUCATION AND TRAINING REQUIREMENTS<ul><li>
Bachelors in psychology, counseling, or social work or related field; master&rsquo;s degree preferred.</li></ul>
DISCLAIMER
This job position performs other assignments and other duties and may change as deemed necessary by Prestera Center. I have read this job description and fully understand the requirement set forth therein. I hereby accept the position and agree to perform the identified essential functions in accordance with established policies and procedures.
It is the policy of Prestera Center to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity or age limitations will be adhered to by the company where appropriate.</div>

RYSC SOC Family Coordinator

<div>CENTER&rsquo;S MISSION AND VISION:
Prestera Health Services is devoted to serving our communities by inspiring hope and growth to achieve wellness.
JOB SUMMARY
The Case Manager will provide support through coordinating a variety of services for consumers. Case Managers are responsible for identifying, advocating, linking, and providing crisis services.
DUTIES AND RESPONSIBILITIES<ul><li>
Conducts interviews with consumers and their legal guardians, as indicated, to collect information need to complete a psychosocial assessment.
</li><li>Works with consumers and other treatment team members following assessment and identification of needs to develop a service/treatment plan within identified time frame.</li><li>
Provides supportive intervention services to consumers, assisting them with practicing skills learned in therapy and making effective use of resources.
</li><li>Schedules service/treatment plan reviews at designated timeframes to review consumer progress and amend the plan as needed.
</li><li>Assesses and reassesses consumer needs by utilizing various screening and assessment tools.
</li><li>Reviews consumer treatment goals and collaborates with other treatment team members.
</li><li>Provides targeted case management services to consumers who qualify, if in need.</li><li>
Assures that pertinent consumer information is shared with other treatment team members to promote quality care.
</li><li>Engages and communicates effectively with consumers and their families/legal guardians, and all team members.
</li><li>Collaborates and plans effectively to access the needed supports and services for each consumer and family served by working with agencies and organizations in a community.</li><li>
Schedules appointments and assures all parties have relevant consents and information needed.</li><li>
Prepares and maintains case records, letters, reports and forms, performs case follow-up and closing, and performs other administrative tasks within established guidelines/timeframes.</li><li>
Works with consumers to promote a positive sense of self-worth and independence.</li><li>
Organizes and conducts support groups for consumers as directed.
</li><li>Advocates for consumers and their families by attending MDT&rsquo;s, court hearings, IEP/SAT meetings, etc.
</li><li>Utilizes technology provided in order to perform job efficiently and effectively.</li><li>
Arranges for consumer transportation to appointments as needed.</li><li>
Ensures that quality customer services are provided and documented appropriately per policy; utilizes consumer satisfaction surveys with individuals in the program.</li><li>
Maintains a working knowledge of Prestera policies and procedures, and other regulatory bodies governing Prestera&rsquo;s service delivery, documents according to policies and protocols.</li><li>
Provides crisis assessment, intervention and develops crisis safety plans as indicated.</li><li>
Attends all center meetings/trainings as assigned.</li><li>
Adheres to confidentiality, HIPAA, and risk management policies and procedures including but not limited to completing Incident Reports.</li><li>
Participates in other functional work by participating in related projects, as applicable and directed by Center leadership.</li></ul>
SUPERVISORY RESPONSIBILITIES
No direct supervisory responsibilities are required.
QUALIFICATIONS AND REQUIREMENTS
EXPERIENCE, KNOWLEDGE, AND SKILL REQUIREMENTS:<ul><li>
Experience or passion to work population served.</li><li>
Possesses a valid driver's license.</li><li>
Knowledge of community resources preferred.</li><li>
Ability to learn, navigate, and work daily in the EHR system effectively.</li><li>
Must have a high level of interpersonal skills to handle sensitive and confidential situations.</li><li>
Possess strong written and verbal communication skills in conjunction with strong time management and organizational skills.</li><li>
Ability to take initiative, complete tasks with workflows and be creative in day-to-day interactions.</li><li>
Proficient in Microsoft Office applications, especially Microsoft Word.</li><li>
Must be able to lift up to 10 lbs.</li></ul>
EDUCATION AND TRAINING REQUIREMENTS:<ul><li>
Bachelor&rsquo;s degree in social service or related field.</li></ul></div>

Case Manager

Join Prestera Center for Mental Health and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Prestera Center for Mental Health

About Company

Regional Youth Program Supervisor

RYSC SOC Family Coordinator

Case Manager