Qureos Mentor

Prime BPO

We&rsquo;re Hiring!Join Prime BPO as aTeleSales Representative and become a part of our dynamic team!&#10004; Basic Salary:75k plus (Bonuses &amp; Incentives)Requirements<ul><li>Experience: Minimum 6 months to 1 year of outbound sales or call centre experience</li><li>Language: Excellent spoken English with a clear, confident accent.</li><li>Strong communication, and persuasion skills.</li><li>Ability to work efficiently in a fast-paced, target-driven environment.</li><li>Self-motivated, goal-oriented, and a strong team player.</li></ul>Benefits:<ul><li>FREE Daily Meals &amp; In-House Tea</li><li>Sales Commission</li><li>Weekly &amp; Monthly Bonuses</li><li>Paid Leaves</li><li>Yearly Increment Overseas Trips</li><li>Growth Opportunity</li></ul>Location: Plot No. D-146 6th Road, Block D Satellite Town, Rawalpindi.Job Type: Full-timePay: From Rs75,000.00 per monthWork Location: In person

TeleSales Representative

Prime BPO is hiring Sales Verifiers for our international Campaigns. The selected candidates will be responsible for verifying U.S. customer information and ensuring accurate record maintenanceRequirements:<ul><li>Professional Self-driven</li></ul><ul><li>Excellent customer handling ability</li></ul><ul><li>Multitasking ability</li></ul><ul><li>Listening to concerns</li></ul><ul><li>Addressing issues and educating customers</li></ul><ul><li>Highly organized and carrier oriented</li></ul>Benefits:<ul><li>FREE Daily Meals &amp; In-House Tea</li></ul><ul><li>Sales Commission</li></ul><ul><li>Weekly &amp; Monthly Bonuses</li></ul><ul><li>Paid Leaves</li></ul><ul><li>Yearly Increment Overseas Trips</li></ul><ul><li>Growth Opportunity</li></ul>Job Type: Full-timePay: From Rs100,000.00 per monthWork Location: In person

Sales Verifier

Head of Compliance (Inbound &amp; Outbound Services) Location: Hybrid &ndash; Head Office + key regional offices. Reports to: CEO / General Counsel.Responsibilities - Establish and maintain a compliance framework covering all inbound/outbound call&#8209;center operations, software&#8209;development, and digital&#8209;marketing services. - Monitor regulatory changes (PITB, PTA, data&#8209;protection, telecom licensing, consumer&#8209;rights, anti&#8209;money&#8209;laundering) and update policies accordingly. - Conduct regular compliance audits, risk assessments, and internal reviews; report findings to senior management and the board. - Draft and enforce SOPs for data security, privacy (GDPR, PDPA), call&#8209;recording, consent management, and quality assurance. - Liaise with regulators, auditors, and certification bodies (e.g., ISO&#8239;27001, PCI&#8239;DSS) to ensure certifications are obtained and maintained. - Create a whistle&#8209;blowing channel and oversee investigations of compliance breaches. - Provide compliance training to all staff and maintain a centralized compliance dashboard.Requirements: - 8&#8209;12&#8239;yrs compliance or legal experience, 4&#8239;+&#8239;yrs in BPO/call&#8209;center or IT services. - Certified Compliance Officer (CCO) or equivalent, law degree advantageous. - Deep familiarity with Pakistani telecom &amp; data&#8209;protection regulations and international standards (GDPR, CCPA, ISO&#8239;27001). - Experience managing multi&#8209;jurisdictional compliance programs. - Strong analytical, risk&#8209;assessment, and documentation skills.Job Type: Full-timePay: From Rs80,000.00 per monthWork Location: In person

Head of Compliance

HR Manager Location: On&#8209;site (Headquarters) &ndash; can be hybrid Reports to: CEO / COO.Responsibilities - Design and implement an end&#8209;to&#8209;end HR strategy aligned with corporate growth: talent acquisition, onboarding, performance management, learning &amp; development, succession planning, and employee engagement. - Build a scalable recruitment engine for technical (call&#8209;center agents, developers) and corporate roles &ndash; define sourcing channels, interview processes, and employer&#8209;brand standards. - Own compensation &amp; benefits benchmarking, payroll administration, and statutory compliance (EOBI, PESSI, tax withholding). - Develop HR policies, employee handbook, code of conduct, and ensure adherence to labor law, health &amp; safety, and data&#8209;privacy regulations. - Lead culture initiatives: diversity &amp; inclusion, employee wellness, recognition programs, and internal communications. - Partner with compliance &amp; legal to ensure HR policies are legally sound and aligned with corporate governance. - Provide monthly HR analytics (turnover, time&#8209;to&#8209;fill, employee NPS, training hours) and advise senior leadership on talent strategy.Requirements - 10&#8209;15&#8239;yrs HR leadership, 5&#8239;+&#8239;yrs in BPO, IT, or shared&#8209;services environment. - Certified HR professional (SPHR, PHR, CIPD) or MBA (HR). - Proven ability to scale HR ops from 500&#8239;+&#8239;to 5,000&#8239;+&#8239;employees. - Deep knowledge of Pakistani labor law, GDPR&#8209;like data&#8209;privacy, and international employment regulations. - Experience designing global mobility &amp; remote&#8209;work policies. - Strong stakeholder management, conflict resolution, and change&#8209;management skills.Job Type: Full-timePay: From Rs80,000.00 per monthWork Location: In person

HR Manager

Prime BPO is hiring Verifiers for our international Campaigns. The selected candidates will be responsible for verifying U.S. customer information and ensuring accurate record maintenanceRequirements:<ul><li>Professional Self-driven</li><li>Excellent customer handling ability</li><li>Multitasking ability</li><li>Listening to concerns</li><li>Addressing issues and educating customers</li><li>Highly organized and carrier oriented</li></ul>Job Type: Full-timePay: From Rs100,000.00 per monthWork Location: In person

FE Verifier

Chief Marketing &amp; Branding Officer (CMO / CBO)Location: Hybrid&#8239;&ndash;&#8239;Headquarters (local)&#8239;+&#8239;remote international coverage Reports to: CEO / Founder Key mission: Build a unified, premium brand for Prime&#8239;BPO&rsquo;s call&#8209;center, software&#8209;development, and digital&#8209;marketing services &ndash; from recruitment branding locally to global brand&#8209;awareness campaigns.Responsibilities - Craft and execute a cohesive brand strategy that aligns with corporate objectives and resonates across Pakistan, GCC, Europe, and North&#8209;America markets. - Own all brand assets (logo, visual language, tone, messaging) and ensure 100&#8239;% consistency across every touchpoint &ndash; recruitment portals, social&#8209;media (LinkedIn, Instagram, TikTok, Facebook, Twitter), professional platforms (Clutch, Upwork, Glassdoor), website, email, events, and offline collaterals. - Lead recruitment&#8209;marketing: design employer&#8209;brand campaigns, career&#8209;site SEO, targeted job ads, and employee&#8209;referral programs to attract top talent locally. - Drive global brand&#8209;awareness: multi&#8209;channel digital campaigns, influencer partnerships, thought&#8209;leadership content, webinars, and industry&#8209;event sponsorships. - Oversee social&#8209;media strategy, content calendar, community management, paid media, and analytics for all platforms &ndash; measure reach, engagement, sentiment, and conversion. - Collaborate with product, sales, and compliance teams to embed brand guidelines into product naming, service descriptions, legal docs, and privacy policies. - Report monthly brand health metrics (brand equity, Net&#8239;Promoter Score, share&#8209;of&#8209;voice, campaign ROI) and iterate based on data insights.Requirements - 8&#8209;12&#8239;yrs marketing/brand leadership, preferably 3&#8209;5&#8239;yrs in BPO/call&#8209;center, SaaS, or IT services. - Proven track record building global brands &ndash; case studies with measurable lift in brand awareness &amp; lead generation. - Expertise in social&#8209;media strategy, paid&#8209;media buying, SEO/SEM, content marketing, and marketing&#8209;automation platforms (HubSpot, Marketo, Meta Business Suite). - Strong storytelling, copywriting, and visual design sense (ability to brief external agencies). - Data&#8209;driven mindset &ndash; comfortable with Google Analytics, Brandwatch, Sprout Social, and Tableau. - Fluency in English; Urdu, Arabic, or Mandarin is a strong plus. - MBA or equivalent marketing qualification preferred.Job Type: Full-timePay: From Rs100,000.00 per monthWork Location: In person

Chief Marketing & Branding Officer (CMO / CBO)

Chief Financial Officer (CFO) / Chartered Accountant Location: On&#8209;site (Headquarters) &ndash; hybrid possible Reports to: CEOResponsibilities: - Lead all financial planning, analysis, budgeting, forecasting, and reporting for the corporation. - Manage statutory &amp; internal audit processes, ensure timely filing of tax returns, and maintain compliance with SECP, FBR, and international accounting standards (IFRS). - Oversee treasury, cash&#8209;flow management, FX risk hedging, and investor relations. - Build a high&#8209;performing finance team: accounts&#8209;payable, receivable, payroll, financial reporting, and FP&amp;A. - Implement financial controls, internal audit mechanisms, and risk&#8209;mitigation strategies. - Provide strategic financial insights to support business&#8209;development, pricing, and expansion decisions.Requirements: - Chartered Accountant (CA) with 12&#8209;15&#8239;yrs experience, 5&#8239;+&#8239;yrs in CFO / Finance Director role. - Proven track record managing USD&#8239;50&#8239;M+ revenue businesses, preferably in BPO/IT services. - Expertise in IFRS, corporate tax, transfer&#8209;pricing, and cross&#8209;border financial management. - Strong leadership, communication, and stakeholder&#8209;management abilities. - Proficiency with ERP systems (SAP, Oracle), financial consolidation tools, and BI dashboards.Job Type: Full-timePay: From Rs100,000.00 per monthWork Location: In person

Chief Financial Officer

Join Prime BPO and explore 10   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.