Qureos Mentor

Princess Cruises

<div><h2 class="jobSectionHeader">Job Description</h2> 
One of the best-known names in cruising, Princess is the world&rsquo;s leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply can&rsquo;t. The Love Boat promises something for everyone. 
We are looking to hire a National Account Manager. The National Account Manager is responsible for successfully maximizing the company&rsquo;s financial goals, develop a strong business relationship with our national accounts/consortia, key accounts, and host travel partners, while upholding the company&rsquo;s core values. Be an experienced business development leader with 5-7 years of demonstrated history of delivering commercial value, improving performance, and implementing change. Experienced in business development, contract negotiation, relationship building, account management, operational and sales management, budget forecasting and management, sales, and marketing. Ability to work independently, excel in fast-paced and new environments, positive, energetic, enthusiastic and results oriented. 
Here&rsquo;s a summary of what Princess is looking for in a National Account Manager. Is this you? 
Responsibilities:
Account Relationship Management<ul><li>
Sets goals with top accounts including annual, quarterly, and trade where applicable.</li><li>
Strategizes with accounts to meet company and account goals.</li><li>
Works with each account to maximize the selling of our brand</li><li>
Develops Sales &amp; Marketing plans, national promotions, incentives, events, and training opportunities.</li><li>
Initiates meetings with the accounts leadership team to discuss strategies for continuing and/or improving the accounts performance based on the analysis of the accounts business portfolio</li><li>
Advocate on behalf of agency management team and/or owners regarding policies, experience, and opportunities to gain market share.</li><li>
Works with Director, National Accounts in the negotiation of the annual business terms for all account agreements tendered</li><li>
Defines an annual contact strategy with key accounts to provide consistent, effective engagement and collaboration</li><li>
Plan and attend import functions, seminars, conferences, top producer events and trade shows.</li><li>
Sets periodic training with top accounts.</li></ul> 
Revenue Generation<ul><li>
Oversees the accounts efforts utilizing their allocated cooperative marketing, conferences/events and promotions budget agreed upon to advertise our brand effectively and efficiently to increase sales and profitability</li><li>
Provides consistent reporting of account performance and tracking to goal to upper management monthly</li><li>
Analyzes accounts and competitive trends to identify sales growth opportunities.</li><li>
Responsibility to alert the Director, National Accounts of any overage/savings in budgetary allocations as soon as the run rate of expenditures indicates a savings is likely and/or re-allocation of funding for investment funding opportunities.</li><li>
Works with each account to increase YOY revenues through maximum utilization of the company programs and sales tools.</li><li>
Promotes and advocates the use of group program, exclusive promotions/offers to assure maximization of group space and amenities</li><li>
Analysis of inventory and advises accounts of sales opportunities</li><li>
Creates &ldquo;out of the box&rdquo; exclusive programs to create value-added proposition for accounts and their customers. For example, exclusive value-added amenity programs Alaska, Japan and other trades.</li><li>
Organizes and prioritizes various projects that are required on &ldquo;as need basis&rdquo;. For example, conference/events calendar management, concessions cabin, LoveFest and cruise sale utilization.</li></ul> 
Marketing Management<ul><li>
Supports the development of annual marketing plans for National, Key and Host accounts where applicable</li><li>
Manages and tracks all approved co-op marketing including the vetting and proofing of various marketing pieces</li><li>
Ensures appropriate use of brand imaging, logos, and selection of trade/product to advertise</li><li>
Collaborates with marketing on the development of brand consistent presentations.</li><li>
Collaborates with marketing for brand position, consumer trends and co-branding opportunities.</li><li>
Develops marketing intelligence of competitive activities and materials</li><li>
Drives agent participation and completion of Academy training.</li></ul> 
Budget Management<ul><li>
Reviews and tracks account marketing plans</li><li>
Responsible for the submission of commitments and ensures accounts invoices, pre-bills are submitted and processed in a timely manner</li><li>
Helps ensure that T&amp;E budget targets are met</li><li>
Submits timely Pcard expenses and iexpense reports</li></ul> 
Travel and Internal Communication/Feedback<ul><li>
Manages air, hotel, and car travel</li><li>
Attends consortia/national account conferences, imports, account familiarization cruises, sales meeting events, top producer events, and regional training events&bull; Provides competitive data to commercial/product team for evaluation and pricing strategy</li><li>
Provides feedback to onboard product group regarding trade partner and customer experiences</li><li>
Communicates with guest services, customer services, contact center and Princess partner support team to ensure trade partner relationships are meeting and exceeding service level expectations.</li><li>
Advocates to company head office on behalf of Agency owners, managers and agents regarding business opportunities, policies, service delivery experiences,</li></ul> 
Knowledge &amp; Skills:<ul><li>
Initiates business review meetings, with the National Accounts HQ offices to discuss strategies for continuing and/or improving the accounts performance based on the analysis of the accounts business.</li><li>
Collaborates with local BDMs to supplement engagement via meetings, webinars, seminars and other events. &bull; Works with Director of Sales Administration, Commercial Team, Product Managers to ensure all negotiated pricing and exclusive offers maximize voyages forecasted PBDs.</li><li>
Works closely with Field Director of Sales/BDMs to ensure that all allocated regional National Account budgets are utilized in the most efficient manner, producing the maximum return in revenues.</li><li>
The National Account Manager plays a critical role in driving revenue growth for the business by managing and developing key accounts. Their responsibilities include developing new sales programs to increase Princess Cruises' market share, which directly impacts the company's overall performance and competitive positioning. This role has a significant impact across the business by setting the standards for account management and sales development within the discipline. It contributes to the strategic expansion of market reach and customer engagement, influencing broader areas such as sales strategies, marketing initiatives, and customer relations. Furthermore, the National Account Manager's efforts help establish best practices and elevate the discipline&rsquo;s contribution to the company's success, fostering a culture of growth, innovation, and excellence that extends beyond individual accounts to shape the overall business trajectory.</li><li>
The role requires a strategic leadership level that emphasizes collaboration, coordination, and influence rather than direct supervision. While it does not involve managing direct reports, it demands a high level of leadership in terms of cross-functional engagement and stakeholder management. Working closely with Business Development Managers (BDMs) in the field to develop and cultivate new business opportunities, requiring strong influence and partnership skills. Leading the planning, execution, and optimization of large-scale national campaigns, which entails managing timelines, deliverables, and strategic alignment across multiple regions.</li><li>
Knowledge: Understanding of workplace policies and procedures / Familiarity with team collaboration tools and techniques.</li><li>
Skills: Strong time management and organizational skills</li><li>
Abilities: Ability to maintain reliable and consistent attendance / Capacity to be punctual and meet deadlines / Ability to collaborate effectively with colleagues and work as part of a team / Demonstrated professionalism in all interactions and tasks.</li></ul> 
Requirements:<ul><li>
Bachelor's Degree, equivalent experience. Bi-lingual (Spanish) with Excellent written, verbal communication and presentation skills. Understand travel industry business models, ability to work effectively with remote teams/individuals. Excellent analytical skills, proficient in Microsoft Office Word, Excel, Powerpoint and Salesforce management tool. Ability to lead, coach and motivate travel advisors and to help them develop business and marketing plans. Ability to work independently and effectively with agent partners and executives at all levels. Ability to negotiate account issues and facilitate resolutions across various departments throughout the company.</li><li>
Bilingual Spanish and Equivalent work experience 5-7 years in cruise/hotel/hospitality industry related experience with sales, marketing and business development experience.</li></ul> 
Travel: 25-50% with shipboard travel likely
Work Conditions: Work beyond normal business hours or on weekends may be required occasionally to support business needs, projects, or operations.
Physical Demands: Remain in a stationary position at a desk and/or computer for extended periods of time, reasonable adjustments will be offered.
This position is classified as &ldquo;remote.&rdquo; As a remote role, it allows employees to work full-time from their home Monday through Friday. It may also require regular travel to Princess headquarters for in-office collaboration. 
Princess provides comprehensive and innovative benefits to meet your needs, including: 
What You Can Expect
<ul><li>Cruise and Travel Privileges for You and Your Family</li><li>
Health Benefits</li><li>
401(k)
</li><li>Employee Stock Purchase Plan
</li><li>Training &amp; Professional Development</li><li>
Tuition &amp; Professional Certification Reimbursement</li><li>
Rewards &amp; Incentives</li></ul> 
Our Culture&hellip; Stronger Together 
Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: princess.com/en-us/company-information 
Princess is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 
Americans with Disabilities Act (ADA)
Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact careers@carnival.com. 
#PCL
#LI-Remote
#LI-GS1</div>

Manager, National Account

<div><h2 class="jobSectionHeader">Job Description</h2> 
One of the best-known names in cruising, Princess is the world&rsquo;s leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply can&rsquo;t. The Love Boat promises something for everyone. 
We are looking to hire a Hotel Interior Superintendent. Reporting to the Design Director, Interior Asset Management, this person will be responsible for upkeep of the hotel and crew areas onboard the Ships in respect to Interior repair and maintenance, as well as upgrades and improvement projects. This role will also support the Ships by supplying FF&amp;E, finishes and materials, as well as coordinate third party suppliers and vendors in the implementation of projects both in-service and dry docks. 
Here&rsquo;s a summary of what Princess is looking for in a Hotel Interior Superintendent. Is this you? 
Responsibilities:<ul><li>
Support the interior design aspects for designated Cruise Ships within the Princess Fleet.</li><li>
Survey ships to establish interior scopes, schedules and budgets to include repair and maintenance needs. Key player in building annual OPEX and CAPEX budgets.</li><li>
Coordinate and implement interior projects onboard Ships.</li><li>
Create purchase orders and raise Capital projects.</li><li>
Support and work closely with Guest Experience, Hotel Operations, F&amp;B, Entertainment, Onboard Revenue, Supply Chain, Logics, Finance and other support departments.</li><li>
Engage with outsourced contractors and consultants as needed.</li><li>
Manage projects in dry dock, and in-services. This includes soliciting bids and warding work with third party vendors and managing projects to completion.</li><li>
Work closely with Ship&rsquo;s Staff and Technical Pods to maintain all guest and crew areas onboard Ships assigned.</li></ul> 
Knowledge &amp; Skills:<ul><li>
Scope: This role supports the design and maintenance of hotel and crew interior spaces across the Princess fleet. It involves collaboration with multiple departments and vendors, and has a global impact through in-service and dry dock projects.</li><li>
Problem Solving: The role requires managing complex interior design projects, including budgeting, scheduling, vendor coordination, and compliance with brand standards. It involves anticipating maintenance needs and resolving design and implementation challenges.</li><li>
Impact: This role directly influences the quality and consistency of guest and crew environments across the fleet, contributing to brand perception and operational excellence.</li><li>
Leadership: While direct reports are not specified, the role requires leadership in managing cross-functional teams, third-party vendors, and collaboration with internal departments to execute design projects.</li></ul> 
Requirements:<ul><li>
Bachelor&rsquo;s Degree in Interior Design or equivalent. Microsoft Office Suite, AutoCAD and/or Revit, SketchUp, PhotoShop, AdobePro, Illustrator. Knowledge of Hospitality Design Industry Standards and IMO Certifications. Strong verbal and written communications in English. Must have a valid Passport and be able to travel Internationally.</li><li>
Minimum 10 years hospitality design experience. Minimum 5 years Interior Project Management experience. Minimum 5 years Design Manager experience a plus. Experience working with contractors and outsourced consultants.</li></ul> 
Travel: Yes (International travel required)
Work Conditions: Work beyond normal business hours or on weekends may be required occasionally to support business needs, projects, or operations.
Physical Demands: Work beyond normal business hours or on weekends may be required occasionally to support business needs, projects, or operations.
This position is classified as &ldquo;in-office.&rdquo; As an in-office role, it requires employees to work from a designated Princess office Monday through Thursday each week. Employees may work from their homes on Fridays. Candidates must be located in (or willing to relocate to) the area. 
Princess provides comprehensive and innovative benefits to meet your needs, including: 
What You Can Expect
<ul><li>Cruise and Travel Privileges for You and Your Family</li><li>
Health Benefits</li><li>
401(k)
</li><li>Employee Stock Purchase Plan
</li><li>Training &amp; Professional Development</li><li>
Tuition &amp; Professional Certification Reimbursement</li><li>
Rewards &amp; Incentives</li></ul> 
Our Culture&hellip; Stronger Together 
Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: princess.com/en-us/company-information 
Princess is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 
Americans with Disabilities Act (ADA)
Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact careers@carnival.com. 
#PCL
#LI-Hybrid
#LI-PG1</div>

Hotel Interior Superintendent

<div><h2 class="jobSectionHeader">Job Description</h2> 
One of the best-known names in cruising, Princess is the world&rsquo;s leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply can&rsquo;t. The Love Boat promises something for everyone. 
We are looking to hire a Creative Specialist. The Creative Specialist is responsible for supporting Food, Beverage and Dining team with revisions to menu files and related files that are used for shipboard printing with significant time spent routing files for approval, editing, uploading to database and distributing to teams. Responsibilities include versioning menus, maintaining content accuracy and creating documents to support Food and Beverage products. This position also fulfils requests from the Access Office for menu files that can be utilized by ADA screen readers. 
Here&rsquo;s a summary of what Princess is looking for in a Creative Specialist. Is this you? 
Responsibilities:<ul><li>
Work primarily in a climate-controlled environment with minimal safety/health hazard potential.</li><li>
Resolves content issues and routes files for approvals using workflow best practices</li><li>
Ensures accuracy of print files, assists with proofing, resolves feedback issues prior to preparing final files</li><li>
Maintains asset library, tracking records, change logs and spreadsheets</li><li>
Converts print files to established format for ADA screen readers and other formats as needed including digital products</li></ul> 
Knowledge &amp; Skills:<ul><li>
Scope: Incumbent will need to be well versed in creating production files for onboard printers who utilize ink jet printers and shoreside printers with full commercial capacity. This incumbent will need to work with the Food &amp; Beverage teams, managers and directors, using established workflow processes to receive change requests, proof content, route for approvals and distribute files appropriately. Experience effectively coordinating projects in a fast-paced setting, where prioritization and time management decisions need to be made quickly, is essential. Proficiency in editing and proofing is necessary along with experience working with Excel spreadsheets, Word documents, and Microsoft Teams environment. As well, this incumbent will need strong basic design skills and adequate design production expertise to occasionally resolve issues with design software and media formats independently since the position is not part of a larger creative team. Because most of the assigned work will be design production, the incumbent should enjoy focusing more on adherence to brand guidelines and using established templates rather than creating new design initiatives.</li><li>
Problem solving: Resolves complex challenges in menu development, menu item descriptions, and tracking changes throughout the menu pipeline.</li><li>
Impact: Directly influences guest satisfaction, brand reputation, and operational efficiency in food service.
</li><li>Leadership: Provides guidance and training to culinary teams, manages resources for menu rollouts, and may ensure project budget adherence for culinary initiatives</li></ul> 
For all roles:<ul><li>
Knowledge: Understanding of workplace policies and procedures / Familiarity with team collaboration tools and techniques.</li><li>
Skills: Strong time management and organizational skills</li><li>
Abilities: Ability to maintain reliable and consistent attendance / Capacity to be punctual and meet deadlines / Ability to collaborate effectively with colleagues and work as part of a team / Demonstrated professionalism in all interactions and tasks.</li></ul> 
Requirements:<ul><li>
BA or AA in Production Art, Graphic Arts or a related field</li><li>
Proficient knowledge of layouts, typography, design principles</li><li>
Proficient knowledge of Adobe Creative Suite &ndash; InDesign, Illustrator, Photoshop</li><li>
Proficient knowledge of Microsoft Word and Excel as well as Outlook and Teams environment</li><li>
Able to manage multiple projects at one time</li><li>
Working knowledge of digital and media best practices</li><li>
High proficiency in proofing content for accuracy</li><li>
Portfolio that demonstrates good art production skills, knowledge of basic design principles and clear visual communication</li><li>
2-4 years preparing production files for a wide range of print applications (in a corporate setting or for corporate clients, preferred)</li><li>
2-4 years utilizing a platform or system that organizes, tracks and manages workflow</li><li>
Knowledge of culinary and beverage terminology (preferred)</li></ul> 
Travel: No or very little travel likely
Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
Physical Demands: Remain in a stationary position at a desk and/or computer for extended periods of time, reasonable adjustments will be offered.
This position is classified as &ldquo;in-office.&rdquo; As an in-office role, it requires employees to work from a designated Princess office Monday through Thursday each week. Employees may work from their homes on Fridays. Candidates must be located in (or willing to relocate to) the area. 
Princess provides comprehensive and innovative benefits to meet your needs, including: 
What You Can Expect
<ul><li>Cruise and Travel Privileges for You and Your Family</li><li>
Health Benefits</li><li>
401(k)
</li><li>Employee Stock Purchase Plan
</li><li>Training &amp; Professional Development</li><li>
Tuition &amp; Professional Certification Reimbursement</li><li>
Rewards &amp; Incentives</li></ul> 
Our Culture&hellip; Stronger Together 
Our highest responsibility and top priority are compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: princess.com/en-us/company-information 
Princess is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 
Americans with Disabilities Act (ADA)
Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact careers@carnival.com. 
#PCL
#LI-Hybrid
#LI-SF1</div>

Creative Specialist

Join Princess Cruises and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Princess Cruises

About Company

Manager, National Account

Hotel Interior Superintendent

Creative Specialist