Abrar Admin

Prizm Document & Technology Solutions

<div>We&rsquo;re searching for a professional IT support specialist! You&rsquo;ll troubleshoot any technical issues quickly to make sure our business operations can continue running efficiently. Jobseekers should love helping people and be motivated by team success. If you&rsquo;re committed to providing high-quality support while maintaining top levels of productivity, apply today!Compensation:
$45,000 - $55,000 yearly
Responsibilities:<ul><li>
Provide new employees with user accounts, company email, and security access so they complete their assigned tasks
</li><li>Run security checks on all of our systems to ensure we are protected from cybersecurity threats</li>
<li>Troubleshoot technological issues and solve problems quickly to ensure our business operations run smoothly</li>
<li>Perform regular maintenance for our phone systems, computer systems, computers, printers, network systems, and any other technical equipment
</li><li>Install all new technology for the company, including computer operating systems, software programs and applications, new desktops, and other computer hardware</li>
</ul><ul><li>Provide technical assistance to clients using our RMM &amp; PSA tools via email, phone, and on-site support</li><li>
Use strong communication skills to make clients feel comfortable with their technology</li><li>
Be a team player to provide the absolute best experience to end-users</li><li>
Work independently, leveraging effective time-management skills, while maintaining the ability to pivot as emergencies arise</li></ul>
Qualifications:<ul><li>
2+ years experience in a professional IT setting</li>
<li>Solid understanding of troubleshooting Internet connectivity, network systems, phone systems, and other technological equipment in the office
</li><li>Advanced proficiency in Microsoft Office
</li><li>Superb organizational, time management, and communication skills</li>
<li>Capable of creating technical databases utilizing spreadsheets in Excel
</li></ul><ul><li>Able to create detailed documentation for all tickets and SOPs</li><li>
Ability to simplify complex topics for end-users with varying skill levels</li></ul>
About Company 
Prizm is a leader in delivering enterprise-level technology services. Our core offerings include managed IT services, copier/printer sales and service, document management, and BCDR (business continuity/disaster recovery) solutions. Through our technology partners, we deliver a one-stop shop approach to take the worry out of businesses' technology needs and performance so they can focus on what they do best!</div>

IT Technician

Join Prizm Document & Technology Solutions and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.