Qureos Mentor

ProArch

<div>Responsibilities: 
<ul>
<li>
Functions as an individual contributor under minimal supervision, contributing to non-routine problem-solving and/or designs, and implements new software applications or programs; coordinates and plans all of the tasks required for implementation, operations and maintenance.</li>
<li>Analyzes and studies system requirements and develops methods for problem-solving by producing complex flow charts/data flow diagrams and/or associated documents.</li>
<li>Advises on computer requirements and limitations to help define automation needs.</li>
<li>Develops detailed, coding-level flowcharts, action diagrams, pseudo codes, and associated documents from high-level flowcharts.</li>
<li>Collaborates with senior team members on system design, documents and maintains software component specifications in detailed technical design.</li>
<li>Collaborates with global development and testing team and for the successful delivery of the project &sect; Leads design discussions with application and program team leads.</li>
<li>Develops pseudo codes, tables, and narrative descriptions to implement changes.</li>
<li>Provides technical consultation in solving problems of design and reliability, and in maintaining the ability of the system.</li>
<li>Writes procedural guidance to be followed by users.</li>
<li>Maintains files, records, and operational data, and prepares periodic and special reports and other various documents pertaining to assignments</li>
<li>Participates in the testing of computer programs, revising and refining all necessary documentation as testing is completed.</li>
<li>Monitors system errors, diagnoses and corrects errors.</li>
<li>Participates in the review of existing programs to make refinements that increase their efficiency.</li>
<li>Triages production tickets and troubleshoots issues as needed; communicates with customer as appropriate.</li>
<li>Excellent understanding of how software applications and programs are developed, deployed, and maintained.
</li><li>Fully understands the software development life cycle (SDLC) and software testing life cycle (STLC) as well as system support and maintenance processes; demonstrates strong knowledge of applications methodologies, best practices, and procedures; and applies them to projects to ensure that applications objectives are achieved.</li>
<li>Demonstrates business knowledge in one or more domains.</li>
<li>Understands the concept of SLAs / OLAs in support of system operations</li>
<li>Tracks and manages work through an internal ticketing system</li>
<li>Adheres to CMMI standards and process level improvements.</li>
<li>Excellent understanding of standard operating procedures in Operations and ITIL processes.</li>
<li>Participates in meetings with customer and actively contributes towards resolving problems and walking through design solutions as needed.</li>
<li>Possesses unwavering commitment to customer service and operational excellence. &sect; Assists in supporting client presentations and demos.</li>
<li>Provides technical and operational support to projects and programs.</li>
<li>Keeps abreast of new technology and market developments.</li>
<li>Requests and gives both negative and positive feedback.</li>
<li>Guides and mentors junior Systems Analyst staff in ensuring compliance with operations release standards and best practices.</li>
<li>Conducts knowledge transfer to junior Systems Analyst staff and provides training on new techniques and processes.</li>
<li>Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules. Critical Qualifications:</li>
</ul>
Requirements<ul>
<li>
Bachelor&rsquo;s Degree or Master&rsquo;s Degree with 7 &ndash; 11 years of working with several programming languages and operating systems.</li>
<li>Preferred Majors: Computer Science, Information Systems, or a closely related field</li>
<li>Experience with software development life cycle (SDLC) and software testing life cycle (STLC)</li>
<li>Experience with System Operations using ITIL processes</li>
<li>Experience in healthcare industry</li>
<li>Experience working with relational databases to facilitate systems analysis</li>
<li>Highly organized with analytical skills and attention to detail Ability to adapt to task and project changes</li>
<li>Ability to handle multiple projects with varying priorities</li>
<li>Strong verbal and written communication skills</li>
<li>Ability to work within multiple groups of employees, willingly share time, knowledge and information with others.</li>
<li>Demonstrates flexibility in working under demands and needs of a projject</li>
<li>Ability to use reasoning to troubleshoot, escalate and solve technical problems</li>
<li>Ability to work both independently and in a team-oriented, collaborative environment</li>
<li>Ability to meet deadlines and deliver to commitments</li>
<li>Ability to effectively communicate technical impact, root cause, and corrective actions to team leads and management</li>
<li>Domain knowledge of Medicare, Medicaid, or healthcare verticals preferred</li>
</ul>
Preferred Qualifications:<ul>
<li>
Understanding of SharePoint applications, WebEx, Skype, etc.</li>
<li>Knowledge of Microsoft Word, Excel, and Visio, with a working knowledge of the rest of the Microsoft Office suite of applications</li>
<li>Experience in Object Oriented Analysis and Design, SQL, Java, C, and C++, .NET, and PHP</li>
<li>Excellent understanding of web development</li>
<li>Strong knowledge of relational database concepts</li>
<li>Strong knowledge of version control and defect management tools (such as ClearCase, SVN, CVS, JIRA, Bugzilla, ClearQuest)</li>
<li>Excellent understanding of client-server architecture</li>
<li>Experience with software and database architectural techniques and high-level design using UML or similar representational modeling and design techniques</li>
<li>Experience working with Relational Databases like Oracle, SQL Server, DB2 etc.</li>
<li>Experience in building application with high availability and scalability requirements</li>
<li>Knowledge of Linux, Perl, Python, and XML-RPC preferred</li>
<li>Knowledge of AJAX preferred</li>
<li>Knowledge in creating database tables, views, medium to complex stored procedures, triggers and functions preferred</li>
</ul>
Knowledge in fine tuning the SQL queries and improving the application performance preferred</div>

Sr Systems Analyst

<div>Works with customers on presenting technical solutions for complex business functionalities.<ul><li>Possesses unwavering commitment to customer service and operational excellence.</li><li>Provides customer support through leading client demos and presentations.</li><li>Prioritizes and schedules work assignments based on the project plan, handling multiple tasks across project phases.</li><li>Creates and modifies Business Process Models.</li><li>Understands the overall system architecture and cross-functional integration.</li><li>Demonstrates in-depth knowledge of business analysis relates to Provider Enrollment, Maintenance and Screening to ensure high quality.</li><li>Demonstrates advanced expertise and contributes to the Business Analysis practice by publishing technology points of view through the creation of white papers.</li><li>Possesses in-depth knowledge and is well-versed in multiple functions or capabilities.</li><li>Uses cases, workflow diagrams, and gap analysis to create and modify requirements documents and design specifications.</li><li>Analyzes user requirements and client business needs, leveraging expert opinion and expertise.</li><li>Acts as the requirements subject matter expert and supports requirements change management.</li><li>Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.</li></ul>
Requirements<ul>
<li>
Bachelor's&rsquo; degree with 7+ years of business analysis experience or master&rsquo;s degree with 5+ years of business analysis experience.</li>
<li>Minimum 5 years of experience on large complex project and domain knowledge of Medicare Medicaid and/or healthcare verticals.</li>
<li>Minimum 3 years of Lead Business Analyst experience on large complex projects.</li>
<li>Strong knowledge in Medicaid Management Information System around Claim Payments and Remittance Advice.</li>
<li>Strong knowledge of Oracle Financials (OFIN) and managing vendor receivables and payables.</li>
<li>Excellent knowledge of generating Remittance Advices (835X12s).</li>
<li>Excellent Business Analysis Process (SDLC, documentation procedures) experience.</li>
<li>Excellent customer relation skills including presentation and meeting facilitation.</li>
<li>Experience facilitating and running customer facing requirements and design sessions</li></ul></div>

Sr Business Analyst

<div>We are seeking a tenured IT Support professional to join our newly formed Global Support Center as a Cloud &amp; Infra Engineer. This team serves as an escalation point for our India-based operations and provides after-hours support for our US-based team. We&rsquo;re looking for someone with strong expertise in cloud support&mdash;specifically Microsoft Azure and O365&mdash;along with solid Windows Server and infrastructure administration skills. Effective communication, structured troubleshooting, and the ability to manage complex issues efficiently are essential, as is a willingness to work in rotational 24/7 shifts.
Requirements<ul>
<li>
Provide first and second-level IT support via phone, email, chat, and remote access; log, track, and update incidents and service requests in the ITSM tool with accurate documentation and timely updates.</li>
<li>Monitor, manage, and maintain server operations across multiple environments, responding to alerts related to outages, performance degradation, and capacity issues.</li>
<li>Administer and support Windows Server environments, including Active Directory, DNS, DHCP, Group Policy, file/print services, and overall server health.</li>
<li>Manage server hardware and platform-level components, including NAS storage, RAID health, disk failures, capacity planning, and out-of-band management using iLO/DRAC.</li>
<li>Analyze and troubleshoot complex issues across hardware, software, servers, networking, virtualization, and security domains.</li>
<li>Assist with implementation, administration, and support of cloud solutions such as Microsoft Azure, Microsoft 365, and Azure Virtual Desktop (AVD).</li>
<li>Manage endpoint deployment and administration using Intune, Group Policy, MDM/MAM, and other endpoint management tools.</li>
<li>Perform server patching and update management, including Windows updates, firmware upgrades, scheduled maintenance windows, and compliance activities.</li>
<li>Execute regular data backups, restores, and validation while maintaining infrastructure security involving firewalls, switches, wireless networks, and VPN connectivity.</li>
<li>Follow up to ensure SLA adherence, escalate high-impact issues as needed, collaborate with internal teams and vendors, update knowledge base documentation, participate in projects, and actively pursue continuous learning.</li>
</ul>
Essential Skills:<ul>
<li>
Experience: Minimum of 5 years in an IT Service Desk, Cloud Support, or Infrastructure Administration role, preferably within an MSP environment supporting multiple customers.</li>
<li>Cloud Support Expertise: Strong proficiency in Microsoft Azure and Microsoft 365, with relevant certifications such as MS-900, AZ-900, MS-102 (or equivalent).</li>
<li>Infrastructure Management: Hands-on experience with Microsoft Entra ID (Azure AD), Windows Server administration, Hyper-V/VMware, and core networking, including firewalls, switches, and VPNs.</li>
<li>Server &amp; Platform Maintenance: Proven ability to manage server operations, including patching, performance monitoring, alert remediation, and issue resolution across on-prem and cloud environments.</li>
<li>Endpoint &amp; Device Management: Experience with Microsoft Intune, including MDM/MAM policies, device compliance, application deployment, and remote device administration.</li>
<li>Remote Access &amp; Virtualization: Practical experience with Remote Desktop Services (RDS) and Azure Virtual Desktop (AVD) supporting distributed users.</li>
<li>Hardware, Storage &amp; Technical Proficiency: Working knowledge of on-prem infrastructure components, including servers and NAS/storage, with a strong understanding of cloud and on-prem IT systems and best practices.</li>
<li>Communication, Problem-Solving &amp; Customer Focus: Excellent communication skills, strong analytical and troubleshooting abilities, and a professional, customer-focused approach with clear ownership and accountability.</li>
</ul>
Preferred Skills:<ul>
<li>
Networking: Familiarity with Cisco and Barracuda networking and security devices, along with strong network troubleshooting capabilities.</li>
<li>Server Management Tools: Experience with out-of-band management tools such as iLO and DRAC for server diagnostics and recovery.</li>
<li>Database Exposure: Basic experience working with databases, including running queries for troubleshooting or reporting.</li>
<li>Backup &amp; Recovery: Familiarity with enterprise backup solutions such as Veeam and cloud-based backup platforms.</li>
<li>Project Involvement: Experience participating in or supporting IT infrastructure and cloud projects.</li>
<li>Certifications &amp; Training: Additional Microsoft certifications such as AZ-800/801 or hands-on experience in Microsoft Cloud environments are a strong plus.</li>
<li>Additional Tools: Knowledge of VMware, Nerdio, Microsoft 365 management tools, and Cove Data, Veeam backup and solutions.</li>
</ul>
Benefits<ul>
<li>
Health Insurance</li>
<li>Work life Balance</li>
<li>Remote
</li><li>Growth Opportunity</li></ul></div>

Cloud and Infra Support Engineer

<div>About ProArch:
Founded in 2006, ProArch began as a tight-knit team of business-minded IT professionals passionate about delivering exceptional cloud-based technology solutions. Today, we&rsquo;ve grown into a global force spread across US, UK and India into multidisciplinary experts spanning cloud, infrastructure, data analytics, cybersecurity, compliance, and software development. Organizations turn to ProArch for forward-thinking guidance, seamless implementation, and dependable ongoing support partnering with us to reach every milestone on the path to their vision.
Our services consist of specific practice areas that are methodically designed to complement and enhance each other's effectiveness. This interconnected approach removes roadblocks and drives rapid growth and financial stability. Many of our clients leverage the full scope of our services, creating a supply chain of value that impacts the entire organization from IT to customer experience.
At our core, we believe in the power of technology to transform. We&rsquo;re passionate about inspiring innovation that shapes our people, our clients, our partners, and the communities we serve.
Job Description:
ProArch is seeking a Cloud Sales Executive, you will take ownership of the sales cycle for small to mid-sized accounts, driving revenue growth through effective lead generation, opportunity qualification, and deal closure for cloud solutions. 
Key Responsibilities:<ul>
<li>
Develop and maintain relationships with SMB clients to drive cloud service adoption.</li>
<li>Achieve sales targets by managing end-to-end sales processes.</li>
<li>Conduct product demos and present business benefits to customers.</li>
<li>Collaborate with technical teams for solution proposals and proof of concepts.</li>
<li>Maintain detailed records of opportunities, pipelines, and forecasts in CRM tools.</li>
<li>Participate in trade shows, webinars, and marketing campaigns to generate leads.</li>
<li>Prospecting &amp; Lead Generation: Identify potential customers for cloud services.</li>
<li>Solution Selling: Understand client requirements and propose cloud solutions (IaaS, PaaS, SaaS).</li>
<li>Consultative Approach: Educate customers on benefits like scalability, cost optimization, and security.</li>
<li>Account Management: Maintain relationships with existing clients and upsell additional services.</li>
<li>Collaboration: Work with technical architects and delivery teams to ensure successful implementation.</li>
<li>Sales Targets: Achieve revenue goals and manage pipeline effectively.</li>
</ul>
Requirements<ul>
<li>
Experience: 2&ndash;4 years in cloud or IT services sales with consistent target achievement.</li>
<li>Cloud Knowledge: Familiarity with platforms like AWS, Azure, Google Cloud &amp; basic ROI modeling</li>
<li>Sales Expertise: Strong negotiation and closing skills.</li>
<li>Technical Understanding: Ability to explain cloud concepts to non-technical stakeholders.</li>
<li>Communication: Excellent presentation and interpersonal skills.</li>
<li>Business Acumen: Understanding of industry trends and customer pain points.</li>
<li>Skills: Negotiation, presentation, and relationship-building skills.</li>
<li>Education: Bachelor's degree in Business, Marketing, or IT-related field.</li>
<li>Certifications: Cloud provider certifications preferred (e.g., AWS CCP, Azure Fundamentals).</li>
</ul>
Life @ ProArch
<ul><li>At ProArch, we believe our people are the key to our success. That&rsquo;s why we foster an environment where every employee&mdash;known proudly as a ProArchian&mdash;can grow, thrive, and make a meaningful impact.</li>
<li>We empower employees to develop at their own pace through Career Pathways, a clear and supportive guide to professional progression.
</li><li>Our culture is one of positivity, inclusivity, and respect. Titles don&rsquo;t define how we treat each other&mdash;every ProArchian is valued equally, and collaboration across roles and teams is the norm.</li>
<li>We understand that great work starts with balance. That&rsquo;s why we prioritize work-life harmony, offering flexible work schedules and encouraging time for what matters most.</li>
<li>Beyond the workplace, ProArchians actively give back&mdash;organizing volunteer efforts and charitable initiatives that empower the communities we call home.</li>
<li>And because we know that extraordinary efforts deserve recognition, we celebrate those who go above and beyond with appreciation programs.</li>
<li>At ProArch, we&rsquo;re not just using technology to transform businesses&mdash;we&rsquo;re using it to create a better experience for our people, our clients, and our communities.
</li>
</ul>Competencies:<ul>
<li>
Excellent Communication</li>
<li>Analytical Skills</li>
<li>Negotiation Skills</li>
<li>Problem Solving Skills</li>
<li>Client Engagement</li>
<li>Relationship Building</li></ul></div>

Cloud Sales Bangalore

<div>We are seeking a highly skilled Automation Architect who can design, implement, and scale automation frameworks across Web, Mobile, API, Data, CI/CD, and Cloud environments. The ideal candidate will have deep hands-on expertise in multiple tools and technologies and the ability to provide technical leadership, mentor teams, and drive enterprise-wide automation maturity and best practices.
Requirements<ul>
<li>
Define and implement enterprise automation strategy across functional, regression, integration, performance, and data validation layers.</li>
<li>Architect reusable, scalable, and maintainable frameworks for Web, Mobile, API, Data, and ETL automation.</li>
<li>Evaluate and recommend tools, technologies, and frameworks based on project and business needs.</li>
<li>Build automation standards, guidelines, and best practices (coding standards, branching, reviews, governance).</li>
<li>Develop frameworks using Selenium, Appium, Playwright, Cypress, Ranorex, Katalon, TestNG/JUnit, PyTest, C# automation frameworks, or similar.</li>
<li>Lead Proof-of-Concepts (POCs) and tool feasibility evaluations.</li>
<li>Integrate automation solutions into CI/CD tools like Jenkins, GitHub Actions, Azure DevOps, GitLab.</li>
<li>Guide teams in designing modular, maintainable, and robust test suites.</li>
<li>Architect REST/SOAP automation using Postman, RestAssured or similar</li>
<li>Validate database layers, ETL workflows, and data pipelines.</li>
<li>Performance &amp; Non-Functional Automation (Preferred)</li>
<li>Experience with tools like JMeter, LoadRunner, K6, or similar.</li>
<li>Ability to integrate performance testing in CI/CD.</li>
<li>Implement test orchestration pipelines aligned with CI/CD.</li>
<li>Set up test reporting dashboards (Allure, Extent, Grafana, TestRail integration)</li>
<li>Perform maturity assessments for automation and QA processes.</li>
<li>Define KPIs, quality metrics, automation ROI, productivity metrics.</li>
<li>Establish a Testing Center of Excellence (TCoE) culture across teams.</li>
<li>Work with cross-functional teams (QA, Dev, DevOps, Product, Architecture).</li>
<li>Mentor automation engineers and drive capability uplift.</li>
<li>Review existing automation and optimize for performance, speed, and reliability.</li>
</ul>
Responsibilities:<ul>
<li>
Strong hands-on with at least 3&ndash;4 automation tools across Web, Mobile, and API.</li>
<li>Experience with Java, C#, Python, or JavaScript automation frameworks.</li>
<li>Good hands-on experience into Selenium WebDriver / Playwright / Cypress.</li>
<li>Experience in Appium mobile automation.</li>
<li>Experience in API automation (RestAssured, Postman/Newman, Karate).</li>
<li>Experience in CI/CD tools (Jenkins, GitHub Actions, Azure DevOps, GitLab).</li>
<li>BDD with Cucumber / SpecFlow.</li>
<li>Git branching strategies.</li>
<li>Test management tools (TestRail, Zephyr, qTest).</li>
<li>Building enterprise-level hybrid frameworks (Keyword + Data Driven + BDD + POM).</li>
<li>Strong understanding of OOPs, design patterns, SOLID principles.</li>
<li>Knowledge of containerization (Docker), cloud testing (BrowserStack, LambdaTest, SauceLabs).</li>
<li>Excellent communication and stakeholder management.</li>
<li>Ability to lead automation strategy discussions at C-Suite or leadership level.</li>
<li>Strong problem-solving and analytical skills.</li>
</ul>
Preferred (Good to Have):<ul>
<li>
Experience with Mabl, Ranorex, Katalon, or low-code automation platforms.</li>
<li>Knowledge of AI-based automation or self-healing frameworks.</li>
<li>Familiarity with DataOps/ETL testing and tools like QuerySurge.</li>
<li>Exposure to microservices testing and contract testing.</li></ul></div>

Automation Architect